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Intellect

Highly intuitive QMS software with extreme configurability.

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Intellect Pricing, Features, Reviews and Alternatives

Intellect product overview

What is Intellect?

Intellect offers the industry's most configurable and easy to use enterprise Quality Management System (eQMS) software suite and no-code platform for business process management and automation. Intellect QMS 4.0 -- the latest version of the company's flagship product -- offers extreme configurability, mobile apps with offline capabilities, and enables your remote workforce to stay connected and compliant.

Key benefits of using Intellect

Extreme configurability to digitize quality processes the way you want
Automate and standardize quality processes
Real-time reporting and transparency for better decision making
Single source of truth for quality data
Advanced workflow with automated notifications and reminders
Robust document management capabilities with full audit history, revision control, and e-signatures
Delivers flexibility and allows you to embrace change for continuous process improvement
Instantly view the process status and key performance indicators (KPIs)
Automate compliance activities to ensure alignment with any regulatory requirements
Have a user/role specific dashboard
Automatically generate email reminders or escalations to trigger next steps
Access the portal from anywhere, anytime

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat
FAQs/Forum
24/7 (Live rep)

Training options

Live Online
Webinars
Videos
Documentation
In Person

Intellect pricing information

Value for money

4.6

/5

55

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Intellect features

Functionality

4.6

/5

55

Total features

131

18 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Reporting/Analytics
API
Third Party Integrations
Customizable Reports
Document Management
Workflow Management

Functionality contenders

Intellect users reviews

Overall Rating

4.5

/5

55

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.62/10
Rating distribution

5

4

3

2

1

33

18

4

0

0

Pros
I love that my team can configure a solid out-of-the-box solution to their specific needs and can create new applications to continually build and improve our QMS.

FT

Franco T.

Our experience with implementation has been great. We have a support team ready to help us when we need it and they provide great industry standard support.

KO

Kristen O.

Intellect is very helpful, their staff is very friendly, accessible, and willing to help.

FP

Fernando P.

Cons
Unfortunately we lost our lead support for the software and no it falls on me to continue which I have yet to do. I do not know where to start.

FM

Frances M.

Customer service is poor to follow up on reported issues in Support Tickets.

NC

Navjot C.

Limited in field or data manipulation (i.e., substring, formatting and converting from text to number or concatenation). Needs more programming/procedural capability.

hs

harmandeep singh s.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Fit for our QMS needs!

Reviewed 7 months ago

After shopping around and researching eQMS vendors for months, we were fortunate to find the best fit for our QMS needs with Intellect. We are finally able to move away from our manual, paper-based QMS to a fully electronic QMS which allows for scalability and compliance. The software is highly configurable and you can build any custom apps you need for your business. There is no coding involved, so...

Pros

-Configurability -Ease of use -Workflow Management -Exceptional Customer Service

Cons

Some out of box screen prompts can be improved for a more enhanced experience.

Vendor response

Hi Nazia, Thank you for your review! We love that you view Intellect as a partner. Customer success is truly our #1 priority. We also appreciate your feedback about the ease of use of Intellect and you can easily configure any of our out-of-the-box applications or build your own apps to automate your business, all with no-coding required. We're very happy to hear that you enjoy working with our team and implementation specialist! - The Intellect team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great software and excellent service!

Reviewed 7 months ago

We had a very good experience with Intellect.

Pros

You don't have to be a developer to customize the software. Three sites (design, test, live) are included, and each site has an administrative site to control the admin activities without technical assistance. The training for the out-of-the-box apps and to design the apps was excellent. The trainers were very knowledgeable about the software, and they were very patient with us. The implementation...

Cons

No issues. I like the software because it is helping us improve our quality system process and efficiency.

Vendor response

Hi Beverly, Thank you for your review! We agree, you don't need to be a developer to modify Intellect to meet your exact needs. But we're especially happy to hear that your training and implementation process was so positive. We also love that you built some custom apps on our no-code compliance platform, and that you were able to improve your quality process and efficiency with Intellect. - The Intellect team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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KnowBio, LLC

Reviewed 2 years ago

It remains a good value when compared to other QMS solutions, because of the flexibility. Understanding "flexibility " is a selling point but i believe that effort is not well balanced with meeting industry expectations.

Pros

Ability to configure without professional services, however. Ability to build additional apps, thereby increasing value outside of Quality department

Cons

Much of the OOB workflows and configurations are not reflective to typical QMS workflows for the pharma/med device industry, therefore heavy user configuration is required. The documentation package is not compliant, execution and the documentation effort was poor. URS, FRS, Guides are not even accurate, much less complete. Understanding how the OOB configurations work is key to efficient user configurations....

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Enterprise Quality Management System

Reviewed 8 months ago

Intellect's software allows our company to move from independent standalone systems at each location into a centralized and accessible platform. This allows senior management better visibility and easy access to dashboard reporting to make quick and informed decisions.

Pros

The system is very configurable to our work processes. We are not forced to conform our quality systems to the software but can build a workflow that fits our company's needs.

Cons

Our company adheres to TNI 2016 and ISO 17025, it would be nice if the software had a Management Review app.

Vendor response

Hi Ashley, Thank you for your review and insights! It's great to hear that you've built a centralized system for all your locations, and that the system matches your work processes. Thank you for your feedback about a Management Review app. Our Product team loves to get this type of feedback and we look forward to speaking with you about this recommendation. Thank you! - The Intellect Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use, highly configurable, and amazing support!

Reviewed a year ago

I was able to understand the software logic and implement my first application within a few months. During implementation, with the support of Intellect staff, I was also able to create three custom applications to help control our internal processes.

Pros

All fields and pages are configurable which allows companies to tweak the applications to meet their internal requirements as well as external regulatory requirements.

Cons

Understanding the logic behind the system macros was a little hard in the beginning.

Vendor response

Hi Dena, Thank you for your review. We're happy to hear that our support team and training helped you configure solutions to meet your unique needs. The Intellect team

Intellect FAQs and common questions

Q. What type of pricing plans does Intellect offer?

Intellect has the following pricing plans:
Free Trial: Available


Q. Who are the typical users of Intellect?

Intellect has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Intellect support?

Intellect supports the following languages:
Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian


Q. Does Intellect support mobile devices?

Intellect supports the following devices:
Android, iPad, iPhone


Q. Does Intellect offer an API?

Yes, Intellect has an API available for use.


Q. What other apps does Intellect integrate with?

Intellect integrates with the following applications:
Microsoft SharePoint, Microsoft Outlook, Microsoft Azure, Zapier, Oracle CRM On Demand, DocuSign, Dynamics 365, NetSuite, Microsoft Project, Salesforce Sales Cloud, Microsoft 365, Google Calendar, Microsoft Word, Microsoft Excel


Q. What level of support does Intellect offer?

Intellect offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep)

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