App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Zoho One
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified platform for managing business operations
Table of Contents
Is this product right for your business?
Find out with a
Zoho One - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Zoho One overview
What is Zoho One?
Zoho One is an integrated business management platform that lets businesses of all types and sizes automate their business processes with a single subscription. Completely hosted on the cloud, Zoho One integrates 45+ in-house applications to handle CRM, customer support, ecommerce, HR, payroll, finance, marketing, sales, and security all on one platform. With its diverse capabilities and custom app creation, Zoho One can scale up as business requirements evolve, making it a scalable, secure, and reliable platform for businesses of all sizes and stages.
Who uses Zoho One?
Reviews for Zoho One come from a wide variety of industries, including marketing and advertising (11% of reviewers), information technology and services (9%), and education management (7%). The most frequent use case for Zoho One cited by reviewers is business management (100% of reviewers).
What do users say about Zoho One pricing?
Most users consider Zoho One to deliver excellent value for money because they benefit from a comprehensive app suite and significant cost savings. However, some users feel the per-user pricing and extra costs can be high for larger projects.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Connectivity
Versatility
Adaptability
Responsiveness
Stability
Coordination
Zoho One’s user interface
Zoho One pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.2
Ease of use
3.8
Customer support
3.6
Reviews sentiment
What do users say about Zoho One?
Reviewers indicate Zoho One offers a comprehensive suite of integrated business apps at a competitive price, making it appealing for companies seeking an all-in-one solution. They find value in the range of features, customization options, and the ability to streamline operations, though some mention the cost can add up for larger teams and not all included apps are equally robust.
Users report that integration between apps is generally strong but not always seamless, and they often face a steep learning curve. They say customer support is slow and inconsistent, and frequent bugs or technical issues can disrupt workflows.
Select to learn more
Who uses Zoho One?
Based on 131 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Zoho One's key features
Most critical features, based on insights from Zoho One users:
All Zoho One features
Features rating:
Zoho One alternatives
Zoho One
Starting from
45
Per month
FreshBooks
Starting from
21
Per month
ePS Pace
Starting from
999
Autotask PSA
Starting from
No pricing info
Zoho One pricing
Pricing plans
Pricing details:
User opinions about Zoho One price and value
Value for money rating:
Of 44 reviews that provide robust commentary on Zoho One's price and value, 73% mention it in a positive light.
Most users consider Zoho One to offer great value for money due to its comprehensive suite of over 40 apps, competitive pricing, and the ability to manage various business tasks efficiently in one place. They appreciate the cost savings from consolidating multiple software subscriptions into a single monthly fee and the inclusion of enterprise-level tools at a lower cost compared to alternatives. Reviewers also value the ease of integration, centralized user management, and the ability to test features with a free trial. However, some users feel the pricing can be high for larger projects or when paying per user, and they mention concerns about additional costs and occasional functionality issues.
, and
To see what individual users think of Zoho One's cost and value, check out the review excerpts below.
Rexie M.
Company Owner
Fredrick O.
Communications
Zoho One integrations (31)
Integrations rated by users
We looked at 131 user reviews to identify which products are mentioned as Zoho One integrations and how users feel about them.
Integration rating: 4.0 (3)
Integration rating: 4.7 (3)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Zoho One customer support
What do users say about Zoho One customer support?
Customer support rating:
We analyzed 33 verified user reviews to identify positive and negative aspects of Zoho One customer support.
A few users found it easy to reach the support team and appreciated their friendly, helpful responses.
A significant portion of users experienced slow response times and long delays in issue resolution.
Widely noted by reviewers, support is fragmented across teams, making integration issues hard to resolve and leading to frustration.
Support options
Training options
To see what individual users say about Zoho One's customer support, check out the review snippets below.
“They also have a fantastic customer service department, where it is simple to get answers whenever you need them.”
charlie r.
owner
“Tech Support, since each app within ZOHO is a different Team, each team has their own tech support, so when you have a problem with integration issue between 2 modules, each team blames the other and theirs no consolidated support that get to the bottom of the issue.”
Scott F.
Installer/sales
“Support takes too long to respond, over 24 hours when tech issues come up.”
Jim C.
Consultant
Zoho One FAQs
Zoho One has the following pricing plans:
Starting from: $45.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. What are the benefits of using Zoho One?
Q. Who are the typical users of Zoho One?
Zoho One has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Zoho One support?
Zoho One supports the following languages:
Arabic, Chinese (Simplified), Dutch, English, French, German, Indonesian, Italian, Japanese, Polish, Portuguese, Spanish, Vietnamese
Q. Does Zoho One support mobile devices?
Zoho One supports the following devices:
Android, iPad, iPhone
Q. Does Zoho One offer an API?
Yes, Zoho One has an API available for use.
Q. What other apps does Zoho One integrate with?
Zoho One integrates with the following applications:
Microsoft Outlook, Zoho Recruit, Google Analytics 360, Zoho CRM, Zoho SalesIQ, Google Docs, Gmail, Zoho Books, Google AdSense, Zoho Campaigns, Zoho Desk, Zoho Forms, Google Contacts, Zoho Sites, Zoho Mail, Zoho Survey, Zoho Creator, Google Calendar, Zoho PageSense
Q. What level of support does Zoho One offer?
Zoho One offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, Chat
