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Workfront   

658
Enterprise work management software
Workfront is online enterprise work management software that provides a 360-degree view of all workplace activities, helping both team members and management alike to better understand and organize their work, improving workflows and productivity. Read more about Workfront
Enterprise work management software
Workfront is online enterprise work management software that provides a 360-degree view of all workplace activities, helping both team members and management alike to better understand and organize their work, improving workflows and productivity. Read more about Workfront

FreshBooks   

2,587
Cloud Accounting Software for Small Business Owners
FreshBooks is accounting software that makes running your small business easy, fast and secure. Spend less time on accounting and more time doing what you love. Read more about FreshBooks
Cloud Accounting Software for Small Business Owners
FreshBooks is accounting software that makes running your small business easy, fast and secure. Spend less time on accounting and more time doing what you love. Read more about FreshBooks

Housecall Pro   

1,335
Field Service Management App
Manage every aspect of your business, from invoicing and payments, to CRM and marketing. Manage employee permissions, GPS tracking, and clock in/out features. Read more about Housecall Pro
Field Service Management App
Manage every aspect of your business, from invoicing and payments, to CRM and marketing. Manage employee permissions, GPS tracking, and clock in/out features. Read more about Housecall Pro

Ninox   

99
Create custom business apps for your team!
Create your own Business Application with Ninox that matches your workflow. Ninox lets you integrate CRM, ERP, HR and many more... Read more about Ninox
Create custom business apps for your team!
Create your own Business Application with Ninox that matches your workflow. Ninox lets you integrate CRM, ERP, HR and many more... Read more about Ninox

Caflou   

11
Business management for entrepreneurs & small businesses
Easy to use online business software for small businesses, ideal for marketers, marketing agencies, web developers, PPC or SEO specialists. Start free now! Read more about Caflou
Business management for entrepreneurs & small businesses
Easy to use online business software for small businesses, ideal for marketers, marketing agencies, web developers, PPC or SEO specialists. Start free now! Read more about Caflou

HarmonyPSA   

13
The next generation of professional services automation.
Manage every part of your business, from anywhere, with HarmonyPSA. Automated billing, integrated service desk, advanced BI reporting. Read more about HarmonyPSA
The next generation of professional services automation.
Manage every part of your business, from anywhere, with HarmonyPSA. Automated billing, integrated service desk, advanced BI reporting. Read more about HarmonyPSA

ProWorkflow  

217
Project Management & Time Tracking For Teams Of Any Size.
Keep on top of projects and deadlines with ProWorkflow - a collaboration solution for your team's tasks, time tracking & billing. Supporting business of all sizes with friendly and knowledgeable service & top-of-the-line technology. Try A Free Trial Today!… Read more about ProWorkflow
Project Management & Time Tracking For Teams Of Any Size.
Keep on top of projects and deadlines with ProWorkflow - a collaboration solution for your team's tasks, time tracking & billing. Supporting business of all sizes with friendly and knowledgeable service & top-of-the-line technology. Try A Free Trial Today!… Read more about ProWorkflow

bpm'online studio  

77
Intelligent platform for business process management
Award-winning business process management software to improve operational efficiency. Read more about bpm'online studio
Intelligent platform for business process management
Award-winning business process management software to improve operational efficiency. Read more about bpm'online studio

SmartDraw  

56
Diagram tool to draw any type of chart or diagram
Included in SmartDraw's all-in-one diagramming software: flowchart software, floor plan maker, org chart software, CAD software, electrical design software, landscaping design software and so much more. With online and offline access, see how SmartDraw is the best Visio and Lucidchart alternative. Read more about SmartDraw
Diagram tool to draw any type of chart or diagram
Included in SmartDraw's all-in-one diagramming software: flowchart software, floor plan maker, org chart software, CAD software, electrical design software, landscaping design software and so much more. With online and offline access, see how SmartDraw is the best Visio and Lucidchart alternative. Read more about SmartDraw

Kitomba  

26
Salon and Spa Software. Making you more successful.
Kitomba, salon and spa management system that makes your business more successful. Packed full of features like appointment booking , POS, automatic reminders, online booking, client management, comprehensive reporting and business tracking, staff rosters and great support. Read more about Kitomba
Salon and Spa Software. Making you more successful.
Kitomba, salon and spa management system that makes your business more successful. Packed full of features like appointment booking , POS, automatic reminders, online booking, client management, comprehensive reporting and business tracking, staff rosters and great support. Read more about Kitomba

Kaseya BMS  

14
Business management solution for IT departments & MSPs
Kaseya BMS is a business management solution designed to help IT Departments & MSPs manage projects, inventory, CRM, time, expense, billing and more with ease. Read more about Kaseya BMS
Business management solution for IT departments & MSPs
Kaseya BMS is a business management solution designed to help IT Departments & MSPs manage projects, inventory, CRM, time, expense, billing and more with ease. Read more about Kaseya BMS

InPhase  

4
Business performance management
InPhase is a business management suite that offers strategy, project management, budgeting, risk management, ideas management, predictive analytics, and more. Read more about InPhase
Business performance management
InPhase is a business management suite that offers strategy, project management, budgeting, risk management, ideas management, predictive analytics, and more. Read more about InPhase

Salesforce Sales Cloud  

10,066
Cloud-based CRM & Sales Automation
Have you seen Salesforce’s small business solutions? Sales Cloud is a customizable CRM platform that grows with you. Get real-time customer information and activity in one place, insights with dashboards, and reports. Connect to thousands of business apps to extend your CRM to every department. Read more about Salesforce Sales Cloud Choose SalesforceIQ to be set up in minutes with instant access to CRM data right from your inbox. Use customer insights to prioritize intelligently and spend your time where it matters.
Cloud-based CRM & Sales Automation
Have you seen Salesforce’s small business solutions? Sales Cloud is a customizable CRM platform that grows with you. Get real-time customer information and activity in one place, insights with dashboards, and reports. Connect to thousands of business apps to extend your CRM to every department. Read more about Salesforce Sales Cloud Choose SalesforceIQ to be set up in minutes with instant access to CRM data right from your inbox. Use customer insights to prioritize intelligently and spend your time where it matters.

TimeCamp  

467
Automatic time tracking software for SMBs
TimeCamp is a time tracking platform with which SMBs can track time & measure project profitability with timesheets, a time diary & automatic task detection. Read more about TimeCamp
Automatic time tracking software for SMBs
TimeCamp is a time tracking platform with which SMBs can track time & measure project profitability with timesheets, a time diary & automatic task detection. Read more about TimeCamp

mHelpDesk  

718
Win more jobs and grow your business with mHelpDesk!
Manage your field service business with mHelpDesk's job scheduling and tracking, work order management, billing & invoicing, service request tracking and more. Read more about mHelpDesk
Win more jobs and grow your business with mHelpDesk!
Manage your field service business with mHelpDesk's job scheduling and tracking, work order management, billing & invoicing, service request tracking and more. Read more about mHelpDesk

ONLYOFFICE  

276
Cloud Office Suite
ONLYOFFICE is a secure web office integrated with CRM, document&project management, email, calendar, chat and internal social network, all to organize your teamwork in one place. Read more about ONLYOFFICE
Cloud Office Suite
ONLYOFFICE is a secure web office integrated with CRM, document&project management, email, calendar, chat and internal social network, all to organize your teamwork in one place. Read more about ONLYOFFICE

WORKetc CRM  

87
All-in-one business management system. CRM + Social + Projects + Billing
WORKetc is an all-in-one solution to manage all areas of the business, from CRM & sales, to project management, billing & invoicing, quoting, reporting & more. Read more about WORKetc CRM
All-in-one business management system. CRM + Social + Projects + Billing
WORKetc is an all-in-one solution to manage all areas of the business, from CRM & sales, to project management, billing & invoicing, quoting, reporting & more. Read more about WORKetc CRM

Zoho Online Office Suite  

99
Business Management Suite
Zoho provides quality and user-friendly web-based tools for small businesses. All Zoho applications compares favorably in terms of pricing with similar applications in the industry and are generally very affordable. Zoho has 29 applications to choose from and all the products are integrated together at different levels. Read more about Zoho Online Office Suite The applications suite is divided in three main categories: Collaboration Applications including: Chat, Meeting, Docs, Projects, Discussions, Share, Mail and Wiki Business Applications including: Assist, Marketplace, Books, People, BugTracker, Recruit, Challenge, Reports, Creator, Site24X7, CRM, Support and Invoice Productivity Applications including: Calendar, Sheet, Notebook, Show, Planner and Writer
Business Management Suite
Zoho provides quality and user-friendly web-based tools for small businesses. All Zoho applications compares favorably in terms of pricing with similar applications in the industry and are generally very affordable. Zoho has 29 applications to choose from and all the products are integrated together at different levels. Read more about Zoho Online Office Suite The applications suite is divided in three main categories: Collaboration Applications including: Chat, Meeting, Docs, Projects, Discussions, Share, Mail and Wiki Business Applications including: Assist, Marketplace, Books, People, BugTracker, Recruit, Challenge, Reports, Creator, Site24X7, CRM, Support and Invoice Productivity Applications including: Calendar, Sheet, Notebook, Show, Planner and Writer

Hubble  

70
Reporting, analytics & planning for JD Edwards and Oracle
Hubble provides plug-and-play reporting, analytics, and planning for Oracle E-Business Suite and JD Edwards. Read more about Hubble
Reporting, analytics & planning for JD Edwards and Oracle
Hubble provides plug-and-play reporting, analytics, and planning for Oracle E-Business Suite and JD Edwards. Read more about Hubble

Wylie Business System  

44
Business management for SMBs
Wylie Business System is a business management system which enables SMBs to manage appointment scheduling, inventory, customer data tracking, and more. Read more about Wylie Business System
Business management for SMBs
Wylie Business System is a business management system which enables SMBs to manage appointment scheduling, inventory, customer data tracking, and more. Read more about Wylie Business System

LivePlan  

43
Business planning & tracking software
LivePlan is a business plan creation solution, designed for small businesses and entrepreneurs, with step-by-step planning and over 500 sample business plans. Read more about LivePlan
Business planning & tracking software
LivePlan is a business plan creation solution, designed for small businesses and entrepreneurs, with step-by-step planning and over 500 sample business plans. Read more about LivePlan

kpi.com  

17
All-in-One Business Software - Projects, CRM, HR & Accounts
The product enables clients to manage their business processes easily and effectively. Comes with Projects, HR, Accounts, CRM and Reporting out of the box. Read more about kpi.com
All-in-One Business Software - Projects, CRM, HR & Accounts
The product enables clients to manage their business processes easily and effectively. Comes with Projects, HR, Accounts, CRM and Reporting out of the box. Read more about kpi.com

ExxpertApps  

8
All-In-One Next Generation Enterprise Application in the Cloud
ExxpertApps is an multi-language cloud Application to manage sales, marketing, mass communications, training, projects, procurement and invoicing. Read more about ExxpertApps
All-In-One Next Generation Enterprise Application in the Cloud
ExxpertApps is an multi-language cloud Application to manage sales, marketing, mass communications, training, projects, procurement and invoicing. Read more about ExxpertApps

Odoo Inventory  

7
Integrated inventory and warehouses.
Odoo inventory allows users to maximize their warehouse efficiency by helping them to reduce stock levels, avoid stock-outs, and automate the warehouse process. Read more about Odoo Inventory
Integrated inventory and warehouses.
Odoo inventory allows users to maximize their warehouse efficiency by helping them to reduce stock levels, avoid stock-outs, and automate the warehouse process. Read more about Odoo Inventory

iBE.net  

12
Integrated Business Environment
Manage your entire business using our integrated business environment - iBE.net. Fully connected to QuickBooks we help you stay on top of your business. Read more about iBE.net
Integrated Business Environment
Manage your entire business using our integrated business environment - iBE.net. Fully connected to QuickBooks we help you stay on top of your business. Read more about iBE.net
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Business Management Category Leaders Q1 2019

GetApp's quarterly ranking showcases the leading 10-15 Business Management apps based in the cloud. Each app is scored using five factors, worth 20 points each, for a total possible score out of 100. These factors include user reviews, integrations, mobile app availability, functionality, and security. Each app's score is independent of commercial interests and existing relationships that GetApp has with app vendors.

Scroll down for more details about inclusion criteria and scoring.

Score
ReviewsIntegrationsMobileFunctionalitySecurity
83
83
Reviews 19/20
Integrations 16/20
Mobile 19/20
Functionality 15/20
Security 14/20
82
82
Reviews 18/20
Integrations 16/20
Mobile 20/20
Functionality 16/20
Security 12/20
71
71
Reviews 19/20
Integrations 15/20
Mobile 18/20
Functionality 19/20
Security -/20
65
65
Reviews 14/20
Integrations 3/20
Mobile 19/20
Functionality 14/20
Security 15/20
61
61
Reviews 17/20
Integrations 8/20
Mobile 20/20
Functionality 16/20
Security -/20
56
56
Reviews 17/20
Integrations 7/20
Mobile 16/20
Functionality 16/20
Security -/20
56
56
Reviews 12/20
Integrations 12/20
Mobile 17/20
Functionality 15/20
Security -/20
53
53
Reviews 11/20
Integrations 2/20
Mobile 16/20
Functionality 12/20
Security 12/20
53
53
Reviews 15/20
Integrations 6/20
Mobile 18/20
Functionality 14/20
Security -/20
48
48
Reviews 14/20
Integrations 0/20
Mobile 20/20
Functionality 14/20
Security -/20
46
46
Reviews 11/20
Integrations 4/20
Mobile 19/20
Functionality 12/20
Security -/20
19
19
Reviews 7/20
Integrations 2/20
Mobile 0/20
Functionality 10/20
Security -/20

Who is the ranking for?

GetApp's Category Leader ranking is for business owners and decision makers looking for a comprehensive list of the leading cloud-based software products in the industry.

The ranking serves as a point of reference highlighting key factors that small businesses should look at when assessing a piece of software. These factors include user perception (reviews), compatibility (integrations and mobile compatibility), market presence (media presence), and security features (security).

How are the scores calculated?

An app's score is calculated using five unique data points, each scored out of 20, giving a total score out of 100. The ranking and scoring methodology ensure complete impartiality and independence from any relationships that GetApp has with app vendors.

User Reviews *

Review scores are calculated using reviews collected from GetApp and its sister sites, Software Advice and Capterra. Scores are calculated based on the total number, average rating, and recency of reviews.

The number of reviews and average user rating are scaled against the category average. A weighting is then applied to reward recency of user reviews: reviews written in the last 6 months score up to 10 points, those written between 6 and 12 months ago score up to 6 points, and those more than 12 months old score up to 4 points. These numbers are added together to give a total maximum score of 20.

Integrations

Integration scores factor in a number of variables. Up to 16 points are awarded based on the number of integrations an app has; the first 10 points are awarded based on the number of integrations relative to the category average, while 4 points are awarded based on the number of integrations relative to the leaders in the category. An additional 5 points is awarded for an integration with Zapier, a widely used software integration platform, while an extra point is given for having an open API. The total possible score for integrations is 20 points.

Mobile Platforms *

Mobile scores are calculated based on the availability of an iOS and Android app. 5 points are awarded for the presence of each app, with an additional 10 points being awarded for the number and average rating of reviews in both the App Store and Google Play. These review scores are calculated and scaled against the competition for a maximum of 5 points per platform and an overall maximum score of 20.

If there isn't a native iOS or Android app, the product's website is assessed using Google's PageSpeed Insights to measure mobile usability. The score is returned out of 100, then scaled to a score out of 5 for a maximum of 5 points.

Media Presence

Media presence is calculated using the number of Twitter followers and Facebook fans that an app has. The number of fans and followers are added together, and each app is scored based on this overall number, compared with others in the category. The first 15 points are awarded for the combined number of followers and fans scaled against the category average, while the final 5 points are awarded for the combined number of followers and fans scaled against the top leaders in the category. These two scores are added together for a total out of 20 points.

Security

Security scoring is calculated using answers from a vendor-completed survey. The questions in the survey are based on the Cloud Security Alliance self-assessment form as part of the Security, Trust & Assurance Registry. With 15 questions, each answer is assigned a point value based on vendor response, with additional points given for security certifications, for a maximum possible score of 20.

In the event of a tie, each data point is weighted for importance, with security taking precedent, followed by reviews, integrations, mobile apps, and media presence, respectively.

* All data points combining calculations for both ratings and reviews are calculated using a Bayesian estimate, which is a weighted average that includes the number of reviews and the rating of an app, benchmarked against others in the category.


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