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Field Service Management Software with Client Portal

Last updated: February 2025

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Key Features of Field Service Management Software

Based on GetApp's analysis of 2302 verified reviews collected between July, 2021 and August, 2024

  • Mobile Access: Reviewers value real-time updates, job tracking, and communication through mobile devices, enabling efficient field operations and reducing downtime. 94% of reviewers rated this feature as important or highly important.
  • Scheduling: Users highlight flexible scheduling, route optimization, and real-time visibility of technician availability, enhancing productivity and customer satisfaction. 92% of reviewers rated this feature as important or highly important.
  • Service History: Reviewers appreciate detailed service records, easy access to past jobs, and the ability to provide personalized service recommendations. 89% of reviewers rated this feature as important or highly important.
  • Billing & Invoicing: Users find the invoicing process streamlined with customizable templates, integrated payment options, and real-time financial tracking. 88% of reviewers rated this feature as important or highly important.
  • Work Order Management: Users emphasize ease of tracking, customization options, and the ability to manage work orders efficiently from creation to completion. 87% of reviewers rated this feature as important or highly important.
  • Real-Time Data: Reviewers highlight instant data synchronization, real-time updates, and the ability to make informed decisions quickly based on current information. 86% of reviewers rated this feature as important or highly important.
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164 software options

Jobber logo

Quote, schedule, invoice, automate and get paid faster.

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Jobber’s software helps home service businesses stay organized and deliver excellent customer experiences. With AI tools such as Jobber Copilot and automated marketing features administrators can provide 5-star service.

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Praxedo logo

Powerful, cloud-based field service software

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Praxedo is a powerful, cloud-based Field Service Management software empowering service companies to increase productivity, streamline business processes and improve customer satisfaction. Praxedo is recognized in Gartner's Magic Quadrant for its scalability and unmatched implementation times.

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Service Fusion logo

Easy. Powerful. Mobile. Field service management software.

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Service Fusion is a cloud-based field service management software that helps to connect office staff, technicians, and clients.

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Visual Planning logo

Resource management, scheduling, & planning software

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Visual Planning is a resource planning and scheduling software that empowers users to create, manage and update their schedules easily and efficiently. Features within Visual Planning include construction scheduling, project management, human resource management, CRM and more.

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Commusoft logo
Category Leaders

All-in-one job management software for field service

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Commusoft, trusted by 10,000+ contractors, streamlines operations for apartments, hotels, and offices. Equip your team with advanced service contracts, PPM, and SLA capabilities. Our self-service portal reduces admin work, while automation, lead conversion, and profitability insights drive growth.

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ServiceWorks logo

All In One. Effortless. Accessible. Cloud Based Solution

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ServiceWorks is a cloud-based field operations management solution which provides tools for scheduling, dispatch, accounting, inventory management, point of sale (POS), and more. The software is designed to end-to-end business management for service, and delivery companies.

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TrackVia logo

Build Apps Crazy Fast, Without Code.

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TrackVia helps IT and business users turn manual processes or spreadsheets into web and mobile apps fast and with no complex coding.

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Kickserv logo
Category Leaders

#1 Most User-Friendly Software to Run a Service Business

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Built and Trusted By 1000s of Service Pros! Complete Paperless Job Management: Leads, Estimates, Team Scheduling, Running Jobs from the Field, Time Tracking, Dispatch Mapping, Invoices, Payments and More! Fully integrated with Quickbooks. Award-Winning: Most User-Friendly and Most Affordable.

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Zuper logo

Field Service, Your Way!

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Zuper is the most flexible and comprehensive field service management platform that streamlines your operations and improves your workforce.

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Housecall Pro logo

Field service management app

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Housecall Pro is a robust field service management solution designed to streamline operations and drive growth for home service businesses. The platform offers a comprehensive suite of features to help professionals in various industries, including HVAC, plumbing, electrical, general contracting, handyman services, home cleaning, and more.

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ServiceTrade logo

Software for commercial mechanical and fire contractors.

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ServiceTrade is the software platform for commercial HVAC, mechanical, and fire contractors that streamlines operations, optimizes field performance, and boosts sales and client retention.

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Quickbase logo

No-code collaborative work and project management platform.

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Quickbase is a no-code collaborative work management platform that empowers citizen developers to improve operations through real-time insights and automations across complex processes and disparate systems.

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Synchroteam logo

Field service management software. Live support. Free trial.

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Field service management (FSM) software for mobile workforce tracking. Features scheduling, dispatch, calendar, job management, invoicing and mapping. Live support and mobile application available.

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Ventus logo

Service and Construction ERP

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Vertical Market Software is a fully-integrated service management solution that includes a CRM, job costing, service management, and inventory control.

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Bella FSM logo

Web-based field service management software

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Bella is an online field service management software offering features such as dispatching, scheduling, work order management, inventory tracking, and invoicing

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Prism Visual Software logo

Route optimization and distribution management software

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Prism Visual Software is a cloud-based route planning and distribution management solution designed to help businesses streamline inventory, accounting, and field service operations on a centralized platform. Supervisors can maintain a record of available equipment inventory, schedule service maintenance, and avoid stockouts via threshold notifications.

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Field Force Tracker logo

All-in-one field service management solution

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Field Force Tracker is a cloud-based field service management software which offers a range of features for customer, vendor, and employee management, job scheduling and dispatch, work orders, equipment maintenance, time tracking, contract and warranty management, accounting, reporting, and more

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Less Paper logo

Cloud-based customized field service management software.

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Less Paper is a cloud-based field service management and work order management system which enables field service businesses to create & track custom digital work orders quickly while scheduling & dispatching them efficiently.

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Odoo  logo

Open-source suite of business applications

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Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business needs such as CRM, Sales, Project, Manufacturing, Inventory, and Accounting are met through this all-in-one software solution designed for every company, regardless of size and budget

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InsightPro logo

Sales & installation, warranty & field management software

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InsightPro is a sales, installation and warranty management software designed to help manufacturers streamline and manage the overall warranty claims process, from beginning to end, with tools for quotes, invoices, customer management, claims management, purchase orders, real-time reports, and more.

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Repair-CRM logo

Repair-CRM: Streamline, Simplify, Succeed

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Is managing a field service team taking your time away from what matters the most - growing your company? Take control of your day-to-day tasks with the leading Field Service Management software for repair businesses. Try 14 days for free.

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Dusk FSM logo

Your single pane of glass for field service management

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If you are sending individuals and teams to customer locations, then Dusk Field Service Management will make it easier for you to schedule, dispatch, track, and invoice work every day. Dusk FSM is Field Services Management reimagined!

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AI Field Management logo

1 Platform: Workers, Contractors, Customers, Jobs, Equipment

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Is AI-FM Different? Easy as 1-2-3!


AI-FM = 1) Award Winning Tech + 2) Fair Price + 3) 5 Star Reviews


- AI-FM has won TEN 2019/20/21/22/23 Gartner Awards

- Pricing starts at only $/€ 9.99/user/mo


- Genuine 5 Star Reviews

- Integrations: Chat GPT, Quickbooks, Zapier, Siri, Google Asst

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Contractor+ logo
Category Leaders

All-In-One mobile solution for artisans/handyman contractors

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Contractor+ ia a mobile app for field service contractors. Manage your client relationships. Send estimates & invoices. Get paid. Manage your job schedule and collaborate with your team in real-time.

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Method:Field Services logo

Field service management software from the #1 QuickBooks CRM

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Method:Field Services is designed to help businesses streamline various field service operations, from job scheduling to invoicing. Technicians can use the mobile application to plan routes, track job progress, create estimates, and update the status of work orders. Managers can create and email invoices from mobile devices after job completion, process online payments, and sync transactions with QuickBooks.

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