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Field Service Management Software with Route Optimization
Last updated: March 2025
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Key Features of Field Service Management Software
Based on GetApp's analysis of 2302 verified reviews collected between July, 2021 and August, 2024
- Mobile Access: Reviewers value real-time updates, job tracking, and communication through mobile devices, enabling efficient field operations and reducing downtime. 94% of reviewers rated this feature as important or highly important.
- Scheduling: Users highlight flexible scheduling, route optimization, and real-time visibility of technician availability, enhancing productivity and customer satisfaction. 92% of reviewers rated this feature as important or highly important.
- Service History: Reviewers appreciate detailed service records, easy access to past jobs, and the ability to provide personalized service recommendations. 89% of reviewers rated this feature as important or highly important.
- Billing & Invoicing: Users find the invoicing process streamlined with customizable templates, integrated payment options, and real-time financial tracking. 88% of reviewers rated this feature as important or highly important.
- Work Order Management: Users emphasize ease of tracking, customization options, and the ability to manage work orders efficiently from creation to completion. 87% of reviewers rated this feature as important or highly important.
- Real-Time Data: Reviewers highlight instant data synchronization, real-time updates, and the ability to make informed decisions quickly based on current information. 86% of reviewers rated this feature as important or highly important.
116 software options
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Zuper's field service management software allows you to streamline operations, empower teams, and delight customers with effortless scheduling, real-time communication, a mobile app for technicians and managers, and a customer portal for your customers; we got it all. So, what are you waiting for?
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ServiceM8 is a job, staff & client management solution, with everything to run your day-to-day in one place — digital job cards, scheduling, quotes, staff locations, client emails & texts, job notes & photos, online bookings, forms, asset management, invoicing & payments.
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Fleet Complete is a web-based fleet management and maintenance software that assists businesses across industries such as transportation, logistics, courier, delivery, construction, government, mining, leasing, rental, healthcare, utilities, and transit with ral-time fleet tracking, vehicle monitoring, reporting of regulations, fuel monitoring and eco-driving analytics, and more.
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ArcGIS by Esri is an integrated suite of geographic information system (GIS) software, providing a compliant platform for spatial analysis, data management, and mapping, with ArcGIS Online offering a web-based solution accessible anywhere, anytime for the creation & sharing of 3D map visualizations
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Run a field-service company? Organize your operations, empower your team, and impress your customers with just a few clicks. Get started with a 14-day FREE trial today.
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Route4Me is a cloud and mobile-based route planning and optimization software which enables small businesses and large enterprises to create, manage and share optimized routing plans quickly and effectively with their teams.
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A customizable GPS tracking and management software for fleet-based businesses that integrates with high quality GPS hardware for real-time data.
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Finally, a field service software solution that makes life easier and delivers all the features you need without all the hassle. Acquire more customers, simplify your process, get paid on time, and track your results with FieldRoutes automation tools. Leave your competition in the dust and achieve
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