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GymMaster

Gym and Health Club Membership Management Software

Table of Contents

Is this product right for your business?

Find out with a

GymMaster - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: December 2025

GymMaster overview

What is GymMaster?

Trusted by thousands of fitness businesses in over 36 countries, GymMaster was designed hand-in-hand with gym owners to provide a complete health club and gym software solution.

GymMaster is a scalable fitness management software that can help you achieve your goals, whether you’re a community gym, a fitness studio, a health club, a state-of-the art multi site facility, or a PT.

Spend more time doing the things you love - whether that’s hands-on training your clients, strategizing ways to grow your business, or relaxing on the beach - GymMaster is a reliable system that streamlines business operations for gyms and clubs of all stages and sizes.

Users enjoy using GymMaster for its intuitive layout, making easy work of powerful actions. It’s got features that will excite every user—PT and trainers will love the mobile & member-oriented capabilities, admin staff will save hours of work, managers & owners will be well-informed of trends and performance, and members will love being able to book & manage their workouts on the native app.

Here’s just two reasons why people choose GymMaster:

GymMaster gives you the choice of a variety of billing providers, so you can be comfortable with the best plan for your business. Billing is all highly customisable, too—choose your billing cycle, fees, and create automated communication for missed payments.

Extend your hours or go 24/7 to increase your competitive offering, without the need for staffing your gym around the clock. GymMaster’s access control system gives you control over who can enter which doors, and when, based on membership type, staff seniority, time of day or billing status. And because the hardware and your database of members is fully integrated, say goodbye to double entry, unnecessary stress and paying middleman mark-ups.

GymMaster is the most comprehensive, easy to use membership management system on the market - visit our website to get a free one-on-one demonstration suited to your business’ needs today.

Key benefits of using GymMaster

Integrated billing: You have the freedom to choose the billing provider that works best for you business. With automated billing, your payments are collected on the day & frequency of your choosing.

Automated communication: Send SMS & emails to targeted groups based on demographics, visitation, membership type or billing status, based on a variety of triggers such a swipe-entry, non-visitation, or a missed payment.

Main dashboard: The dashboard provides a visual overview of all the key information you and your staff need to keep driving your business towards its goals.

Online booking: Empower your members to make bookings and payments, and view their measurements and programs using the online member portal.

Door control & 24/7 access: Extend your open hours with confidence using GymMaster’s integrated RFID access control system. Directly connected to your database, you can control who can do where, when; while tracking all activity, updating the system & taking action - in real time.

Point of sale: Increase your profits with a custom-colored POS system, with stock/inventory control and detailed reporting features.

Multi-Site: Supports multiple companies with a single database - allowing central reporting across all sites or just one, plus cross site bookings and visitation for members. GymMaster also supports multiple tax rates across sites, while still sharing one database.

Starting price

89flat rate /
per month

Alternatives

with better value for money

Pros & Cons

Membership Management

Customer Support

Gym Management

Billing

Security and Access Control

GymMaster’s user interface

Ease of use rating:

4.7

(165)

GymMaster pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(5)

3-4(31)

5(129)

What do users say about GymMaster?

We have individual memberships but aggregated billing on a monthly basis for linked members; events which allow us to send links to members to register; sign waivers, fill out questionnaires; and enter credit card information and more. While a learning process with some bumps along the way, GymMaster support was always there to help us make it work.

Select to learn more

Who uses GymMaster?

Based on 165 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Health, Wellness and Fitness

Sports

Education Management

Recreational Facilities and Services

Others

Use cases

Membership Management

Gym Management

Personal Trainer

Club Management

Fitness

GymMaster's key features

Most critical features, based on insights from GymMaster users:

Payment processing

4.7

(31)

Member database

4.9

(20)

Membership renewals

4.7

(16)

Billing & invoicing

4.9

(12)

Mobile app

4.5

(10)

Electronic payments

4.1

(10)

All GymMaster features

Features rating:

4.6

(165)

Client management

5.0

(2)

Staff management

5.0

(2)

For gyms

5.0

(5)

Online payments

5.0

(2)

Confirmations/Reminders

4.8

(4)

Event management

4.7

(3)

Third-Party integrations

5.0

(1)

Mobile access

4.8

(18)

Booking management

4.6

(8)

Customer database

5.0

(6)

Membership management

4.7

(14)

Member types

5.0

(3)

Inventory management

3.0

(2)

Access controls/permissions

4.0

(1)

Real-Time data

4.0

(2)

Customizable reports

5.0

(1)

Member communication

4.5

(4)

Email marketing

4.5

(4)

Reporting & statistics

4.5

(2)

Customizable branding

4.0

(1)

Appointment management

5.0

(6)

Appointment scheduling

5.0

(1)

Attendance management

5.0

(2)

Visitor management

5.0

(4)

Attendance tracking

5.0

(11)

Recurring/Subscription billing

4.7

(7)

Member portal

4.5

(11)

Exercise library

4.3

(4)

Client profiles

4.7

(3)

Class registration

4.0

(2)

Calendar management

5.0

(3)

Online booking

4.4

(15)

Data import/export

5.0

(1)

Website integration

5.0

(3)

Registration management

4.6

(7)

Enrollments/Onboarding

5.0

(3)

Fitness plan

4.3

(3)

Online registration

4.3

(3)

Contract/License management

5.0

(2)

Calendar sync

5.0

(2)

Credit card processing

5.0

(3)

Dues management

4.8

(9)

Class management

5.0

(1)

Member directory

4.5

(4)

Newsletter management

(0)

Marketing automation

4.3

(3)

Ratings/Reviews

(0)

Rate management

(0)

Push notifications

(0)

Promotions management

(0)

Member accounts

(0)

Multiple user accounts

(0)

Multi-Location

(0)

Member Communities

(0)

Member management

(0)

Price/Margin management

(0)

Pre-Registration

(0)

Point of sale (pos)

4.0

(3)

Personalization

(0)

PCI compliance

(0)

Multi-Language

(0)

Messaging

(0)

Payroll management

(0)

Mobile booking

(0)

Online store

(0)

Online time clock

(0)

Parent portal

(0)

Mobile alerts

(0)

Online trainer

(0)

SMS messaging

5.0

(1)

Social media integration

(0)

Staff scheduling

(0)

Student management

(0)

Summary Reports

(0)

Task management

(0)

Task scheduling

(0)

Team management

5.0

(1)

Template management

(0)

Timesheet management

(0)

Transaction history

(0)

User management

(0)

User profiles

(0)

Vacation/Leave tracking

(0)

Virtual classroom

(0)

Visitor tracking

(0)

Wait list management

5.0

(1)

Waitlist status tracking

(0)

Waiver management

(0)

Website management

(0)

Wireless internet access control

(0)

Real-Time notifications

(0)

Real-Time reporting

(0)

Real-time scheduling

(0)

Real-Time updates

(0)

Recurring appointments

(0)

Reminders

(0)

Reporting/Analytics

(0)

Reputation management

(0)

Reservations management

(0)

Resource scheduling

(0)

Rewards program

(0)

Room booking

(0)

Sales reports

(0)

Scheduling

(0)

Search/Filter

(0)

Secure login

(0)

Self check-in/check-out

5.0

(1)

Self service portal

(0)

Shift swapping

(0)

Skills tracking

(0)

SMS marketing

(0)

Client database

(0)

Client portal

(0)

Collaboration tools

(0)

Commenting/Notes

(0)

Commission management

(0)

Committee management

(0)

Communication management

5.0

(1)

Community management

(0)

Contact database

(0)

Contact management

(0)

Content management

(0)

CRM

(0)

Customer accounts

(0)

Customer engagement

(0)

Customer history

(0)

Customer mobile app

(0)

Customer segmentation

(0)

Customer support

(0)

Customer surveys

(0)

Customizable Categories

(0)

Customizable fields

(0)

Accounting

(0)

Activities booking

(0)

Activity dashboard

(0)

Activity tracking

(0)

Alerts/Notifications

(0)

API

(0)

Application management

5.0

(2)

Authentication

(0)

Automated scheduling

(0)

Availability management

(0)

Badge management

(0)

Barcode/Ticket scanning

(0)

Belt ranking classification

(0)

Booking notes

(0)

Booth rental management

(0)

Campaign analytics

(0)

Campaign management

(0)

Capacity management

(0)

Certification tracking

(0)

Channel management

(0)

Class scheduling

4.0

(2)

Fitness assessments

(0)

Fitness performance tracking

(0)

For dance studios

(0)

For martial arts

(0)

For salons and spas

(0)

For yoga/pilates studios

(0)

Fundraising management

(0)

Gamification

(0)

Goal setting/tracking

(0)

Group reservations

(0)

Group scheduling

(0)

Hybrid trainer

(0)

ID scanning

(0)

In-person trainer

(0)

Instructor management

(0)

Inventory tracking

(0)

Invoice management

(0)

Labor cost reporting

(0)

Lead generation

(0)

Lead management

(0)

Loyalty program

(0)

Customizable forms

(0)

Customizable templates

(0)

Digital signature

(0)

Discount management

(0)

Document management

(0)

Document storage

(0)

Drag & drop

(0)

Dynamic pricing

(0)

eCommerce management

5.0

(2)

Electronic forms

(0)

Email campaign management

(0)

Email management

(0)

Email reminders

(0)

Email templates

(0)

Employee directory

(0)

Employee management

5.0

(1)

Employee scheduling

(0)

Event calendar

(0)

Event scheduling

(0)

Facility scheduling

(0)

Financial reporting

(0)

GymMaster awards

Membership Management

81/100

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Features

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Value for Money

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4.8

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GymMaster pricing

Value for money rating:

4.7

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Foundation (Software + Access Control)

Per month

Features included:

24/7 Door Access
Advanced Member Retention Tools
Automated Billing
Automated Email
Automated Tasks and Events
Classes and Club Resources
Comprehensive
Custom Development
Flexible Reporting
Franchise Reporting
Integrated Payment Processing
Integration With Third Party
Invoicing
Management of Bookings
Marketing Tools
Mobile Member App
Online Sign Ups
Point of Sale and Inventory Management
SMS and Push Notifications
Staff Time Sheet Tracking

Advanced (Software + Access control)

129

Per month

Features included:

24/7 Door Access
Advanced Member Retention Tools
Automated Billing
Automated Email
Automated Tasks and Events
Classes and Club Resources
Comprehensive
Custom Development
Flexible Reporting
Franchise Reporting
Integrated Payment Processing
Integration With Third Party
Invoicing
Management of Bookings
Marketing Tools
Mobile Member App
Online Sign Ups
Point of Sale and Inventory Management
SMS and Push Notifications
Staff Time Sheet Tracking

Professional (Software + Access control)

189

Per month

Features included:

24/7 Door Access
Advanced Member Retention Tools
Automated Billing
Automated Email
Automated Tasks and Events
Classes and Club Resources
Comprehensive
Custom Development
Direct Bank Batch Processing
Flexible Reporting
Franchise Reporting
Integrated Payment Processing
Integration With Third Party
Invoicing
Management of Bookings
Marketing Tools
Mobile Member App
Online Sign Ups
Point of Sale and Inventory Management
SMS and Push Notifications
Staff Time Sheet Tracking

Enterprise (Software + Access control)

No pricing info

Features included:

24/7 Door Access
Advanced Member Retention Tools
Automated Billing
Automated Email
Automated Tasks and Events
Classes and Club Resources
Comprehensive
Custom Development
Dedicated Hosting Options
Flexible Reporting
Franchise Reporting
Integrated Payment Processing
Integration With Third Party
Invoicing
Management of Bookings
Marketing Tools
Mobile Member App
Online Sign Ups
Point of Sale and Inventory Management
RFP
SLA Agreements
SMS and Push Notifications
Staff Time Sheet Tracking

User opinions about GymMaster price and value

Value for money rating:

4.7

(165)

To see what individual users think of GymMaster's price and value, check out the review snippets below.

“We love everything about gymaster, it is cost effective, user friendly and the support is great.”

Kelsa U.

Owner

“Overall experience with Gymmaster is great and i would recommend it to other users that need a software program for their fitness facilities. Its a great program for member base collection.”

Deep H.

CEO

GymMaster integrations (15)

Integrations rated by users

We looked at 165 user reviews to identify which products are mentioned as GymMaster integrations and how users feel about them.

Zoom Workplace

Integration rating: 4.0 (2)

Paysafe

Integration rating: 5.0 (1)

GoCardless

Integration rating: 5.0 (1)

Mailchimp

Integration rating: 5.0 (1)

PayPal

Integration rating: 5.0 (1)

Other top integrations

PayPal Enterprise Payments

Keepme

CloudFit

Optiimus

GymMaster customer support

What do users say about GymMaster customer support?

Customer support rating:

4.7

We analyzed 68 verified user reviews to identify positive and negative aspects of GymMaster customer support.

Widespread user sentiment highlights GymMaster's customer support as responsive, helpful, and quick to resolve issues.

A number of users appreciate the team's willingness to tailor solutions and adapt the software to individual business needs.

Multiple users note that support is available during onboarding, migration, and ongoing use, making transitions smoother.

A fair number of reviewers mention that the support staff is friendly, professional, and consistently exceeds expectations.

Support options

Chat

Email/help desk

Phone support

24/7 (live rep)

Faqs/forum

Knowledge base

Training options

Documentation

Videos

Live online

To see what individual users say about GymMaster's customer support, check out the review snippets below.

“Great software for medium to large business owners, with outstanding customer support services. Once the software was upgraded to 24/7 access, it reduced work hours by over 50%!”

Sonja V.

Director

“Sometime she task set up and the more advanced functions are a bit tricky but the support team is super helpful and they respond to question quickly.”

Steve T.

Business Owner

“on the free member portal app. If I ever need help, again GymMaster support team has always been available to help!”

Katie C.

Owner