Omnify Reviews

Omnify is a booking, selling, marketing aid that serves as a one-stop-shop that is especially effective for any kind of educational business.

Like any reasonably-complex SAAS solution, it will take a bit of doing to understand (and master) the in and outs.

The Omnify reservation system has excellent functionality and has exceeded our expectations for a pool reservation system. The platform provides excellent features and is very user friendly. I especially like the calendar and check-in feature and how easy it is to see when classes are scheduled and who has checked in during a given swim session. It is also very easy to schedule new sessions and the cloning feature is very helpful.

I like the software alot. The only thing I would like added is a feature whereby one can send a message to only one person who has registered for a swim session. Now, you can only send to all confirmed attendees or wait listed through the system and not an individual person.

Ease of use, promising app, interface. This app could be the BEST if the bugs are resolved and if the support team get organized.

The system has many bugs, and the support team is not consistently responsive. I would like to see some features like showing full price scratched and showing promotion price next to it. I needed a lot of support and still could not launch becuse of the bugs I am facing on almost every feature.

After spending several months exploring various other platforms, I finally settled on Omnify because of its ease of use and the many excellent features it offers. From what I experienced, I found Omnify to be the only online software that gave me the flexibility to create and present our services in a way that was visually clear and simple for our clients to book online. The option to create widgets...

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As with any platform, you will need to commit a little time to understand the desktop and the various features it offers but once you do you won’t look back!

[SENSITIVE CONTENT HIDDEN] listened carefully to our needs & responded with a clear explanation of how Omnify plans could meet those. Then Aravind's attentive customer support throughout set-up, launch, and all customer questions provided speedy & smooth re-opening. Flexibility of plan allowed us to load our own liability waiver and Emergency Pool Rules, & can adjust as COVID-19 restrictions change over time. Ability to email specific individuals or all "clients" through the system is an especially useful feature.

We only have a week with the system at this point, so it's possible issues will come to light later. For now though, we only wish the system could handle dual restrictions, such as "Each user only 1 reservation per day subject to a maximum of 3 per week."

Omnify runs itself, once set up I don't need to do much to ensure smooth operations

Inevitably sometimes things go wrong which is frustrating but the positive side is that the support is exception

We used Omnify to manage our pool at our condo association during COVID restrictions. Omnify made it easy for homeowners to book their time, enabling us to keep the pool open. We continued to use it last summer and this winter to maintain a safe environment. It was mostly easy to set up and run.

Setting up multiple sessions could be easier and more automated.

First of all, I love every feature this software has to offer. I love the easy calendar scheduling and the ability to create advertisements, that's unique. Most of all, I love the ability of doing it throuhg my phone on their mobile app.

It would be a crime for me to write anything wrong about this company. They took my business to the next level and I cannot complain.

integration into my website was easy, as it setting up new services. calendars synch well now.

it is in my time zone, not the end user. understanding membership setup has caused me no end of problems, so not clear what their definitions are, and meant I have to go back to clients over and over to try to sort. I've even had a phone conversation with them, beyond chat, and still no clarity. they don't get I need some on auto pay, and some not. the setting is global. I'll be looking at organising subscriptions directly with my payment platform instead. Had enough of unclear solutions.

It’s easy to navigate and they actually answer your questions. Most companies do not provide that kind of customer service

Nothing, it’s pretty straight forward and easy to use

The software is easy to set up and it has accounted for most of the functionality we needed to limit the number of people at the pool and the number of days in which they can book.

We would like to have put multiple booking restrictions in place for booking a session, but unfortunately, the system didn't allow for that.

The software was recommended to me by our Pool Management Company based on another association using it last year and it working well. The availability of customer service is great. The updates via email about changes to new additions is also helpful to expand the use of the program in ways I hadn't thought of.

I have not used the program long enough to say what I don't like.

Sales page is beautiful and full of promises... Some of the features seem very interesting. The lifetime deal that I had would have been worthwhile (if it worked.)

It doesn't work well for multiple Google calendar sync! I've asked for a refund within 30 days because it didn't work and support promised to make it work. After 6 months, it still doesn't work!

Omnify is customizable and very user friendly. In addition,[SENSITIVE CONTENT]and [SENSITIVE CONTENT] have been a pleasure to work with. They are accessable and knowledgable, and they consistantly provide caring tech support and customer service. After attempting free trials with 4 other companies I now have a true appreciation for the service Omnify offers .. I highly recommend Omnify!

I have not encountered a negative aspect.

I like that this acts as a store front for my business. I can set up additional employees if needed as well as choose custom schedules for services. It's pretty customizeable so you can adapt it for your business needs. It combines scheduling and billing all in one.

I would like to see more integration features available for different email marketing systems. The email system I use isn't available and it would make things easier for me to follow up with clients that way.

Our team is really enjoyed the software it's super simple to use and really enjoy it . Hope to continue to use it for a long time

The only thing that needs a little bit of help was the training at the beginning but other than that it worked exactly as described

I was on the lookout for a quick calendar feature for my learning platform and Omnify checked all the boxes. They also have great customer support and service. Ashrith is always around to answer our questions.

Ashrith and Joel from the Omnify team were very helpful with the integration of Omnify onto my platform.

The product is easy to use, reasonably instinctive and logically set up.

Some of the configuration requirements are a bit murky, need to be careful to make sure you think through your operation.

The ease of use and how residents can reserve from the comforts of their homes.

I have no cons for the software at this time.

We launched today to our residents and so far the reception has been good.

The response for assistance have been very quick. I have yet to stumble upon a CON

Customer Service was extremely helpful. Questions were answered quickly and overall the set-up was effortless. Works well for booking reservations.

No issues at this time. The system works perfectly for our needs.

It help to manage our studio very easy, get reports, see customers status with a great mobile app for our customeres

Missing some small features, but the team at Omnfiy keep developing and add great features every time

Ability to create classes that can be booked through class packs, membership or direct purchase at once. Ability for class instructors to manage their classes. Availability of white label app for customers

Not much space to customise information on the trainers so we've needed to build that into our website. Limited ability to add links or colours etc in the class descriptions

Thank you, Malorie! We are working on it to make the system even better

The product appears easy to use and the assistance in set up was extremely helpful. [SENSITIVE CONTENT HIDDEN] was extremely knowledgeable and patient in walking me thru the set up.

Its a new product and I'm unable to answer this question at this time.

No pros were added to this review

No cons were added to this review