Omnify Reviews

Pros
After spending several months exploring various other platforms, I finally settled on Omnify because of its ease of use and the many excellent features it offers. From what I experienced, I found Omnify to be the only online software that gave me the flexibility to create and present our services in a way that was visually clear and simple for our clients to book online. The option to create widgets enabled us to integrate the platform into our website making it even easier for clients to explore and select the services they wanted. The Omnify team are clearly committed to the needs of their clients, updating the various features and improving the functionality of the platform on a regular basis. Their support team is 'Outstanding' and are always on hand to provide guidance in a patient and professional manner.

Cons
As with any platform, you will need to commit a little time to understand the desktop and the various features it offers but once you do you won’t look back!

Rating breakdown

Likelihood to recommend: 10/10

Pros
I love that I can use it for both booking clients and for my course bookings all in one system. Client Bookings are now so easy as used to spend precious time emailing trying to find a suitable time slot and now clients can check out all options and book and it takes payment at time of book - other systems I researched wanted extra money to do this. It has been easy to use and the support when I have had problems has been quick and responsive.

Cons
Omnify is a growing product so there has been a few glitches as it develops but the support team have been very responsive to correct and the development plans they have will take this from been a very good product to and really great one. My life coaching clients are international and at present the appointment booking does not allow them to change to their own time zone to view appointments which has caused a few difficulties when they have time zone converted incorrectly but understand this is in development.

Rating breakdown

Likelihood to recommend: 8/10

Pros
First of all, I love every feature this software has to offer. I love the easy calendar scheduling and the ability to create advertisements, that's unique. Most of all, I love the ability of doing it throuhg my phone on their mobile app.

Cons
It would be a crime for me to write anything wrong about this company. They took my business to the next level and I cannot complain.

Rating breakdown

Likelihood to recommend: 10/10

Pros
You can get up and running selling services or booking appointments online in about an hour. Very easy to setup and use. They have template options for many types of businesses and services so it should be easy finding one that fits your needs. Perfect for adding on to an existing website without having to make major changes to your existing site, simple sub-domain setup and you are ready to go.

Cons
While the templates are nice and easy to customize, if you want detailed customizations you will need to know how to code or have a developer on hand.

Rating breakdown

Likelihood to recommend: 9/10

Pros
It is solving problems for sports / activity operators that have mobile teams by linking them with a centralised booking system on a mobile platform.

Cons
In the early stages there were the normal hiccups here and there for any new service (we have tried many). Any problems have continuously been improved upon by the team listening to our (the customers) feedback.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The Interface is nice and clean, the learning curve on how to use it is short, the billing side and front desk check in is great as well!

Cons
Wish the reports were a bit better and there was a way to see how much you have to pay out to what teacher.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I loved the price, I purchased the product from AppSumo and grabbed the lifetime deal. I also appreciated that they are super responsive. Video tutorials are great. If I had a brick and mortar, this would have been more ideal for me.

Cons
It didn't feel elegant to use for me or a client. As stated before they are super responsive but felt that I needed a lot more hand holding (and I didn't necessarily know 'how' to ask so that I could create what I wanted. I have a coaching business and would have liked a product that housed client notes and paperwork, i.e. a welcome packet.

Rating breakdown

Likelihood to recommend: 7/10

Pros
It’s easy to navigate and they actually answer your questions. Most companies do not provide that kind of customer service

Cons
Nothing, it’s pretty straight forward and easy to use

Rating breakdown

Likelihood to recommend: 10/10

Pros
I like that it helps us with our booking of classes and enables our clients to do it easily and effortlessly.

Cons
Wish it did more in integrating booking and selling of material. We would like to sell books to go with the classes on WooCommerce...still working out how to do that.

Rating breakdown

Likelihood to recommend: 9/10

Pros
It is extremely easy to use and I only needed to use tutorials once and contact support once. The layout is clean and easy to navigate. The functions are very responsive.

Cons
The website could be better and more customisable. It looks rather basic in terms of the view and I think customisation would help so users could add more of their touches such as videos or pictures.

Rating breakdown

Likelihood to recommend: 10/10

Pros
This software is easy to use and does the job. I'm able to easily indicate my availability and market my Life Coaching service. It's easy to setup discount coupons. I use this feature a lot. The setup wizard makes it easy to get started. And I was please with how easy it was to integrate with Stripe. Despite the Cons listed below, I would recommend this software to those seeking an affordable and easy-to-use booking solution.

Cons
I understand that Omnify is coming out with some updates that address some of my issues with this program. The version that I started with did not make it easy to offer any cost bookings. (My workaround was to create a 100% discount coupon.) Also, I found it difficult to create one-time unavailable time slots.

Rating breakdown

Likelihood to recommend: 8/10

Pros
The ease of use is amazing. The check-in app is what got me here. Coming from an old booking platform using pen and paper to check people in was a hassle. Omnify makes it so much easier. Also, the class pass features. Customer support is amazing, they've been such a help with my transition into their software.

Cons
I'd like to see the ability to offer two tickets for the price of one option. For the check in app, the class disappears into the "last month" tab the day of the event. I'd like to see it stay in "upcoming" until the event is actually over. Also, offer settings option for app. For Calendar, if there was an option to see an overall view, with events, classes and all other options. (these cons are hindrances but just improvements I'd like to see)

Rating breakdown

Likelihood to recommend: 9/10

Pros
Works very well for booking appointments and group sessions. We also enjoy the fact that comes with a mobile app. the basic set up and website widget are really nice features. Also they put out a lot of new features constantly

Cons
After the basic set up is done, advance settings can be quit confusing. this tool can be quit buggy too, and I do not like the fact that they also charge a fee for transactions on top of the monthly plan

Rating breakdown

Pros
Our team is really enjoyed the software it's super simple to use and really enjoy it . Hope to continue to use it for a long time

Cons
The only thing that needs a little bit of help was the training at the beginning but other than that it worked exactly as described

Rating breakdown

Pros
Beautiful UX design I really like the getting started wizard which was great to get to know the menus options to set up our account. nice website widget and or store front website included in most plans they are constantly pushing updates to fix bugs :) I like the 2 way google calendar sync, if you use google apps it plays well with it we have the Studio plan which does not come with custom domain so for this reason we use the embedding option to use it on our website convenient integrations with stripe and paypal

Cons
Has an extra 0.5% fee on top of the regular 2.9% stripe/paypal fee The app still has many bugs which is why I do not use all features Customer support is pretty active but can be hard to reach at times

Rating breakdown

Pros
Once setup, the admin side of Omnify allows you to manage your individual class schedules/times, all with a maximum per class and waiting list feature. Also their Front Desk booking feature allows for a solid report of transactions and the ability to do live new / adjusted bookings on the spot, if needed.

Cons
There are a few areas in the cart checkout areas where the user experience can get a little confusing for customers if booking classes / classpacks has any specific details. Being able to include additional custom messaging on those checkout pages for clarity would help.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Ease of use, promising app, interface. This app could be the BEST if the bugs are resolved and if the support team get organized.

Cons
The system has many bugs, and the support team is not consistently responsive. I would like to see some features like showing full price scratched and showing promotion price next to it. I needed a lot of support and still could not launch becuse of the bugs I am facing on almost every feature.

Rating breakdown

Likelihood to recommend: 2/10

Pros
What I like most is how easy it is to understand what to do. And I also like how visually appealing the store is.

Cons
Some things I took awhile to figure out so I really good manual would have been useful. Also I would have liked a little bit more flexibility in choosing the titles for the different operators.

Rating breakdown

Pros
Very straightforward and useful for those teaching classes in a physical location. Really easy to set up schedules, email reminders, etc, and the developers are continually improving the software.

Cons
For the coach or consultant seeking to replace Acuity or Mindbody as a scheduler for 1:1 sessions, Omnify has a ways to go. Currently, there's no ability to block out specific times or days for the solopreneur with a flexible schedule, and no automated appointment reminders via email or text. The developers say this is on their roadmap. Until these options are available, I'm sticking with what works.

Rating breakdown

Pros
It help to manage our studio very easy, get reports, see customers status with a great mobile app for our customeres

Cons
Missing some small features, but the team at Omnfiy keep developing and add great features every time

Rating breakdown

Pros
Sales page is beautiful and full of promises... Some of the features seem very interesting. The lifetime deal that I had would have been worthwhile (if it worked.)

Cons
It doesn't work well for multiple Google calendar sync! I've asked for a refund within 30 days because it didn't work and support promised to make it work. After 6 months, it still doesn't work!

Rating breakdown

Pros
Ability to create classes that can be booked through class packs, membership or direct purchase at once. Ability for class instructors to manage their classes. Availability of white label app for customers

Cons
Not much space to customise information on the trainers so we've needed to build that into our website. Limited ability to add links or colours etc in the class descriptions

Rating breakdown

Likelihood to recommend: 8/10

Pros
Easy, coast effective, and the costumer service is quick, nice and reliable. The app is amazing value for money.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I like that this acts as a store front for my business. I can set up additional employees if needed as well as choose custom schedules for services. It's pretty customizeable so you can adapt it for your business needs. It combines scheduling and billing all in one.

Cons
I would like to see more integration features available for different email marketing systems. The email system I use isn't available and it would make things easier for me to follow up with clients that way.

Rating breakdown

Pros
I love how fast the software is developing. There are so many features, it always feels like they are 3 steps ahead of me.

Cons
Perhaps the only thing I dislike is that there are so many features I need to set up. But that's not really the fault of Omnify, just the cost of doing business.

Rating breakdown

Likelihood to recommend: 9/10