WellnessLiving - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate WellnessLiving's member database for its intuitive interface and comprehensive capabilities, allowing them to effortlessly track client profiles, appointments, and purchase history. They find it easy to add, update, and categorize member information, and value the ability to connect family members and manage single payment methods. However, some users report issues with tracking sessions accurately and difficulties in moving information once entered. Of the 27 WellnessLiving users who gave detailed accounts of their use of Member Database, 100% rated this feature as important or highly important.

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“One of the standout features is the client management system. It allows me to effortlessly keep track of client profiles, appointments, and purchase history. The intuitive interface and comprehensive features have made every aspect of operations smoother and more efficient.”

KJ

Kaysan J.

Owner

“Clients buy a package of training sessions for me and are billed again when their current package was up. WL system did not track correctly so I had to manually track the sessions of my clients when the system was supposed to do it for me. It was not accurate. ”

Matthew P.

Owner, CEO, Founder

Users report that WellnessLiving's payment processing is integral to their operations, allowing them to receive payments, generate reports, and set up recurring billing. They appreciate the seamless integration with account setup and the ability to process multiple payment methods. However, some reviewers mention high processing fees and occasional delays in payment recovery. They also note issues during the onboarding process and the need for clear, consistent payment options. Of the 36 WellnessLiving users who gave detailed accounts of their use of Payment Processing, 100% rated this feature as important or highly important.

Reviewers indicate that WellnessLiving's confirmations and reminders significantly reduce no-shows and improve customer satisfaction. They appreciate the automated reminders for appointments, classes, and membership expirations, which help keep clients accountable and on track. Users value the customization options for confirmation emails and the ability to adjust reminder wording. However, some mention occasional issues with reminders not being sent during software updates. Of the 20 WellnessLiving users who gave detailed accounts of their use of Confirmations/Reminders, 100% rated this feature as important or highly important.

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“It automatically reminds your clients of their appointment or class or event bookings and it includes your cancellation policy. ”

Christina C.

Founder & Owner

“Many options for automated emails for confirmation and reminders to avoid lates & no shows.”

ST

Stephanie T.

Co-Owner and Director of Therapies & Operations

Users find WellnessLiving's online booking convenient for clients to schedule and manage their appointments through the app and website. They appreciate the integration with Google Calendar and the ease of use for both clients and staff. However, some reviewers experience issues with booking functionality, particularly for family-oriented services, and report occasional technical problems that require manual intervention. They also mention the importance of having a user-friendly booking system to streamline business operations. Of the 40 WellnessLiving users who gave detailed accounts of their use of Online Booking, 92% rated this feature as important or highly important.

Reviewers feel that WellnessLiving's calendar management is essential for organizing classes, appointments, and events. They highlight the ease of adding and managing schedules, as well as the ability to filter and navigate the calendar. Users appreciate the functionality for booking clients into classes and the option to manage waitlists. However, some mention the lack of integration with Microsoft Office 365 and Google Calendar, and occasional issues with visibility of booked lessons. Of the 24 WellnessLiving users who gave detailed accounts of their use of Calendar Management, 92% rated this feature as important or highly important.