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Pipefy Logo

Cloud-based and AI-powered process orchestration platform

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Pipefy - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Pipefy overview

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Based on 319 verified user reviews

What is Pipefy?

Reviews for Pipefy come from a wide variety of industries, including information technology and services (9% of reviewers), marketing and advertising (9%), and computer software (7%). The most frequent use case for Pipefy cited by reviewers is workflow management (58% of reviewers).

What do users say about Pipefy pricing?

Some reviewers find Pipefy’s free plan useful and appreciate trying it before purchasing. Some users report prices are higher than competitors, and many reviewers indicate US dollar pricing makes it expensive for international users, especially in Brazil.

Starting price

33per user /
per month

Alternatives

with better value for money

Pipefy’s user interface

Ease of use rating:

Pipefy pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(3)
3-4(108)
5(208)

What do users say about Pipefy?

Reviews for Pipefy come from a wide variety of industries, including information technology and services (9% of reviewers), marketing and advertising (9%), and computer software (7%). The most frequent use case for Pipefy cited by reviewers is workflow management (58% of reviewers).

Select to learn more


Who uses Pipefy?

Based on 319 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Marketing and Advertising
Computer Software
Financial Services
Others

Use cases

Workflow Management
Task Management
Business Process Management
Forms Automation
Collaboration

Pipefy's key features

Most critical features, based on insights from Pipefy users:

Customizable forms
Candidate management
CRM
Data import/export
Business process control
Prioritization

All Pipefy features

Features rating:

Orientation workflow management
For no-code development
File sharing
Email-to-Task conversion
Billing & invoicing
Business process automation
Support ticket management
Templates
Document management
Discussions/Forums
Commenting/Notes
Communication management
Customizable reports
Customizable dashboard
Contact database
Contact management
Task import
Project management
Access controls/permissions
Project planning
Accounting
Purchase order management
Lead capture
Activity dashboard
Real-Time updates
Invoice processing
Alerts/Notifications
Integrations management
General ledger
Approval process control
Time tracking
Task progress tracking
Workflow configuration
Task management
Task scheduling
Forms creation & design
Workflow management
Activity tracking
Reporting/Analytics
Task editing
Calendar management
Collaboration tools
Real-Time notifications
Document storage
Alerts/Escalation
Employee database
Mobile access
Third-Party integrations
Onboarding
Training management
Recruitment management
Applicant tracking
Performance management
Time off management
Recurring tasks
Job posting
Compliance tracking
Payroll management
Self service portal
Email management
360 degree feedback
Benefits management
Usage tracking/analytics
Quotes/Estimates
Purchasing reports
Vendor management
Visual modeling
Process modeling & designing
Process change tracking
Performance metrics
Receivables ledger
Recurring payments
To-Do list
Requisition management
Rules-Based workflow
Search/Filter
Secure data storage
Spend management
Status tracking
Sub-Task management
Supplier management
Template management
Survey/Poll management
Surveys & feedback
Task tagging
Electronic forms
Drag & drop
Deployment management
Deadline management
Customizable templates
Customer statements
Customer history
Customer engagement
Customer database
Conditional logic
Catalog management
Campaign management
Background screening
Autoresponders
Audit trail
Assignment management
API
Accounts receivable
Accounts payable
Account Management
Account alerts
@mentions
Payment collection
Order management
Offboarding
No-Code
Multi-Channel communication
Monitoring
Mobile app
Knowledge base management
Job requisition
IT reporting
IT asset management
Interview management
Internal hr
Forms management
Forms automation
For small businesses
Financial management
Feedback management
Event triggered actions
ERP integration
Employee management
Email templates

Pipefy awards

Pipefy alternatives

Pipefy logo

Starting from

33

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
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Pipefy pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

0.00

Features included:

  • Basic Automations
  • Plug-N-Play Process Templates
  • Request Tracker

Business

33

/user

Per month

Features included:

  • Access to Pipefy's API
  • Conditional Logic
  • Data Recovery
  • No-Code Automation
  • Private Processes
  • Unlimited Processes
  • Role-Based Access

Enterprise

65

/user

Per month

Features included:

  • Custom Email Domain
  • Higher Database and Storage Limits
  • Integrations
  • Single Sign-On
  • Support From Pipefy's Team
  • Two-Factor Authentication

Unlimited

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Expert Support for Modeling and Implementing Customized Processes
  • No Data Storage Limits
  • No Limits for Database Records

User opinions about Pipefy price and value

Value for money rating:

Of 25 reviews that provide robust commentary on Pipefy's price and value, 59% mention it in a positive light.

Some reviewers find Pipefy’s free plan useful and appreciate being able to try it before purchasing. They say the included features in the free version are sufficient for basic needs, but note that more robust functionalities require upgrading. Some users report that prices are higher than some competitors, but feel the cost is justified by the feature set and ease of use. However, many reviewers indicate that pricing in US dollars makes Pipefy expensive for international users, especially in Brazil, and they dislike the per-user pricing model and extra charges for add-ons and advanced features.

, and

To see what individual users think of Pipefy's cost and value, check out the review excerpts below.

“The first point that I have to highlight before anything else is its price, it is one of the cheapest automation software I have tried, what I like about Pipefy is its intuitive and easy to use interface, which allows even those with limited skills techniques start easily.”
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Megan G.

Chief Marketing Officer

“I appreciate that the cost is so affordable; also, that it allows us to customize systems to match our own personal way of doing things. ”
KC

Katie C.

President

“As a Brazilian user, the worst part for me is the value for money, considering the company is also Brazilian but charges only in US dollar, which makes it somewhat expensive.”
Verified reviewer profile picture

Érick C.

Marketing Analyst

Pipefy integrations (158)

Integrations rated by users

We looked at 319 user reviews to identify which products are mentioned as Pipefy integrations and how users feel about them.

Jira logo
Jira

Integration rating: 5.0 (2)

All of our workflow goes through JIRA so this has been a critical part of our process.

MK

Megan K.

Marketing Operations Specialist

Workato logo
Workato

Integration rating: 5.0 (1)

I love using Workato to make our automations come alive. Workato is still a bit difficult to understand, but the Pipefy team walks you through it.

MK

Megan K.

Marketing Operations Specialist

Integration rating: 4.0 (3)

Webex Suite logo
Webex Suite

Integration rating: 4.0 (2)

Typeform logo
Typeform

Integration rating: 4.5 (2)

Gusto logo
Gusto

Integration rating: 4.5 (2)

Integration rating: 4.0 (2)

Eventbrite logo
Eventbrite

Integration rating: 4.0 (1)

Integration rating: 4.0 (1)

Integration rating: 4.0 (1)

Pipefy support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Chat
Email/Help Desk
Phone Support
FAQs/Forum

Training options

In Person
Documentation
Webinars
Live Online
Videos

Pipefy FAQs

Q. Who are the typical users of Pipefy?

Pipefy has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What is Pipefy used for?

Pipefy is a business process orchestration and automation platform that integrates AI agents, a no code workflow creation interface and enterprise governance controls. It supports deployment of intelligent agents and task automation. The platform addresses the needs of multiple industries and departments, including financial services, manufacturing, real estate, retail, telecommunications, energy, utilities, human resources, procurement and information technology. The AI Studio and orchestration modules enable users to design, deploy and manage automated processes and agents within a single environment. Ready to use agents orchestrate workflows and interface with external systems, while built in AI assistants execute tasks through natural language prompts in integrated channels or platform interfaces. The no code builder offers a drag and drop kanban style workspace, a customizable form builder and conditional logic to automate dynamic decision making. Pre built templates cover common scenarios for various functions, enabling rapid deployment and customization to specific requirements. Process orchestration capabilities allow definition of business rules, connection of multiple workflows and combination of automations to produce end to end solutions. Visibility features include customizable dashboards, real time tracking, reporting tools and analytics to monitor performance and identify bottlenecks. Governance and security features include configurable corporate controls, regulatory compliance tools and role based access permissions to safeguard data and maintain audit trails. Usage monitoring and consumption tracking provide insight into agent operations and resource allocation. Multi step approval processes, service level agreement tracking, task prioritization, time tracking and automation of recurring tasks support adherence to operational standards. Collaboration capabilities integrate enterprise messaging platforms such as WhatsApp, Microsoft Teams and Slack, along with automated email notifications and custom portals that deliver secure interfaces for stakeholders.


Q. What are the benefits of using Pipefy?

  • Automates repetitive tasks and processes, enabling teams to focus on higher-impact work
  • Provides a no-code environment for creating, testing, and improving workflows and AI Agents
  • Centralizes all process management tools, including forms, analytics, and integrations, in one unified platform
  • Offers security and governance requirements
  • Delivers specialized solutions tailored for multiple industries and departments


  • Q. What languages does Pipefy support?

    Pipefy supports the following languages:
    English, Portuguese, Spanish


    Q. Does Pipefy support mobile devices?

    Pipefy supports the following devices:
    Android, iPad, iPhone


    Q. Does Pipefy offer an API?

    Yes, Pipefy has an API available for use.


    Q. What level of support does Pipefy offer?

    Pipefy offers the following support options:
    24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum

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