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CAKE POS Logo

CAKE POS is built for restaurants of all sizes.

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CAKE POS - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

CAKE POS overview

Based on 522 verified user reviews

What is CAKE POS?

CAKE POS is a restaurant POS solution with key features that include reporting/analytics, sales reports, payment processing, and more.

Who uses CAKE POS?

By industry, CAKE POS reviewers are most commonly professionals in restaurants (56%). The most frequent use case cited by reviewers is restaurant POS (75%).

What do users say about CAKE POS pricing?

Most reviewers indicate that CAKE POS offers affordable pricing, which they find appealing for small businesses. Some users appreciate discounted integrations and reasonable equipment financing, but some reviewers feel add-ons and extra devices can become expensive.

Starting price

69flat rate /
per month

Alternatives

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Pros & Cons

Online Ordering

Customer Support

Payment and Fees

Credit Card Processing

Upgrades

Reporting

CAKE POS’s user interface

Ease of use rating:

CAKE POS pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(31)
3-4(94)
5(397)

What do users say about CAKE POS?

CAKE POS is a restaurant POS solution with key features that include reporting/analytics, sales reports, payment processing, and more.

Select to learn more


Who uses CAKE POS?

Based on 522 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Restaurants
Food & Beverages
Hospitality
Consumer Services
Others

Use cases

Restaurant POS
Point of Sale
Bar POS
Restaurant Management
Online Ordering

CAKE POS's key features

Most critical features, based on insights from CAKE POS users:

Reporting/Analytics
Payment processing
Sales reports
Order entry
For restaurants
Electronic payments

All CAKE POS features

Features rating:

Kitchen/Menu management
Credit card processing
Point of sale (pos)
Clock in/out
Cash management
Real-Time data
Real-Time reporting
Real-Time updates
Reporting & statistics
Restaurant pos
Activity dashboard
Access controls/permissions
Employee management
Accounting integration
Electronic signature
Separate checks
Discount management
Tips management
Customizable reports
Gift card management
Mobile access
Order management
Third-Party integrations
Table management
Split checks
Online ordering
Inventory tracking
Sales trend analysis
Inventory management
Ordering automation
Customer accounts
Delivery management
Multi-Location
Loyalty program
QR codes
Real-Time analytics
Billing & invoicing
Real-Time monitoring
Real-Time notifications
Promotions management
Production management
Product catalog
Price/Margin management
Point of sale (pos) integration
Contact database
Performance metrics
Inventory control
Website personalization
Wait list management
Transaction history
Accounting
Stock management
Status tracking
SMS messaging
Activity tracking
Sales tax management
Sales management
Sales history
Alerts/Notifications
Reservations management
Bar tab management
Recipe/Formula Costing
Receipt management
Barcode recognition
Barcode/Ticket scanning
Geolocation
Geographic maps
Forecasting
For bars/clubs
For bakeries
Food delivery dispatching
Customer database
Email marketing
Customer history
Dynamic pricing
Customer management
Delivery tracking
Delivery estimate
Data import/export
Customizable templates
Customizable branding
Customizable Categories
Order tracking
Order scheduling
Order processing
Online reservations
Online payments
Offline access
Nutrition & ingredient labels
Multi-Channel marketing
Mobile payments
Mobile booking
Mobile alerts
Contact management
Menu builder
Location tracking
Live tracking
Labor cost reporting
Labor cost calculator
CRM

CAKE POS awards

Awarded in 6 categories in 2026

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CAKE POS pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Essentials

69

Per month

Features included:

  • POS Station
  • POS Software
  • Menu Management
  • Cloud-based Reporting
  • QR Code Payments

Plus

125

Per month

Features included:

  • Online Ordering
  • Gift Cards

Pro

295

Per month

Features included:

  • Guest Manager
  • Email Marketing
  • Loyalty

User opinions about CAKE POS price and value

Value for money rating:

Of 42 reviews that provide robust commentary on CAKE POS's price and value, 68% mention it in a positive light.

Most reviewers indicate that CAKE POS offers affordable pricing, making it attractive for small businesses and startups. They say the system is easy to use and provides flexibility by allowing users to add features as needed, which helps keep initial costs low. Some users appreciate discounted integrations with other platforms and reasonable equipment financing. However, some reviewers feel that add-ons and additional features can become expensive, especially for small businesses. They report that certain functionalities require extra fees and that some competing systems offer more features for a similar price. Some users think the cost of adding devices is too high.

, and

To see what individual users think of CAKE POS's cost and value, check out the review excerpts below.

“Not the most in depth sysytem for reports but overall great for the price. When setting up menu items the features sometimes take a long time to set up.”
JT

Jessica T.

Owner

“By having CAKE we are able to use 7shifts for a discounted price.”
JY

Jon Y.

Operations Manager

“To add my own I-pad to the system is a extra monthly cost which is too high”
BH

Bryan H.

Owner

CAKE POS integrations (17)

Integrations rated by users

We looked at 522 user reviews to identify which products are mentioned as CAKE POS integrations and how users feel about them.

Integration rating: 5.0 (1)

7shifts logo
7shifts

Integration rating: 3.0 (1)

Integration rating: 1.0 (1)

CAKE POS customer support

What do users say about CAKE POS customer support?

Customer support rating:

We analyzed 177 verified user reviews to identify positive and negative aspects of CAKE POS customer support.

Widespread user sentiment highlights 24/7 live support with quick access to knowledgeable representatives.

A significant portion of users appreciate that issues are resolved efficiently, often during the first call.

Frequently reported by users, support staff are patient, helpful, and guide users step-by-step through problems.

A minority of users report long hold times, lack of follow-up, and inconsistent support quality depending on the issue.

Support options

Knowledge base
Email/help desk
Chat
Faqs/forum
Phone support
24/7 (live rep)

Training options

Videos
Live online
In person
Documentation
Webinars

To see what individual users say about CAKE POS's customer support, check out the review snippets below.

“I like being able to contact technical support or customer service 24/7 and getting a LIVE person right away and I like being able to turn my POS system over to the tech so that they can figure out what my problem is instead of them trying to explain to me how I can fix the problem. ”

SW

Sandra W.

Owner

“Customer service has been amazing, every time I call or email my questions or problems are handled quickly and with a knowledgeable customer service rep.”

NC

Nick C.

Owner

CAKE POS FAQs

Q. Who are the typical users of CAKE POS?

CAKE POS has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What is CAKE POS used for?

The CAKE Point of Sale decreases lines, eliminates ordering mistakes, and builds earnings. Restaurant staff can place orders, take contactless payments, and change menus on the fly through the central POS system. -Durable, spill proof 15-inch display. -Accept Apple Pay and Google Pay. -Customize menu items, categories, and modifiers to optimize your menu. As a system, the POS streamlines online ordering and curbside pickup, optimizes online reservations, and reports on real-time restaurant metrics to help you maximize your business. -Eliminate third-party fees with direct integration online ordering. -Perfect host operations and increase revenue with guest management. -Access all your restaurant data from anywhere and 24/7 with the cloud-based system. In addition, owners can expand their restaurant management system by adding tableside ordering or QR code payment functionality. -Increase speed of service with tablets that enable servers to take orders and payments. -Customer payment is more secure since their card never leaves their sight. -QR codes printed directly on receipts give your restaurant a fast and touchless way to accept payments.


Q. What are the benefits of using CAKE POS?

Independent and mid-size restaurant chains will appreciate CAKE’s restaurant management system.

For Independent owners, the POS will replace their current system and give them cloud-based technology. This will open the door to much faster and more organized restaurant management.

For small to mid-size chains looking to extend the service of the existing POS system, CAKE’s robust software can empower staff to perform tasks much faster, which allows for faster table turns and more revenue.

Overall, owners can expect an easy-to-use, durable, bezel-less 15-inch touchscreen where staff can use the CAKE POS to:

-Place orders.
-Manage reservations and seating.
-Process payments.
-Manage menus.
-Modify items.
-Manage online ordering to reduce digital walkaways.
-Send order updates to curbside pickup customers.
-Organize labor cost reporting.
-Schedule employees.

To complete the restaurant management system, owners can grow through reporting and dashboards that perform various functions:

-Analyze menu items that bring you the most sales.
-See what sales are trending over time.
-See what days and shifts are the busiest.
-See employees' sales, voids, discounts, and hours.
-Real-time dynamic reports are stored in the cloud and accessible through a smartphone, tablet, or computer.
-Filter your data to understand exactly what is going in your restaurant.
-Refine data by employee, payment type, order type, and more.
-Download reports through CSV and PDF downloads.


Q. What languages does CAKE POS support?

CAKE POS supports the following languages:
English


Q. Does CAKE POS support mobile devices?

CAKE POS supports the following devices:
iPad


Q. Does CAKE POS offer an API?

No, CAKE POS does not have an API available.


Q. What level of support does CAKE POS offer?

CAKE POS offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support, 24/7 (Live rep)

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