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Lightspeed Restaurant
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Point of sale (POS) system for restaurants
Table of Contents
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Lightspeed Restaurant - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Lightspeed Restaurant overview
What is Lightspeed Restaurant?
Lightspeed Restaurant is a cloud-based point of sale (POS) system for restaurants. The platform offers features including sales tracking, contactless payment processing, customizable floor plans, employee management, and more. Lightspeed Restaurant POS also offers add-ons for delivery and eCommerce to allow restaurant businesses to manage their orders from end-to-end. Lightspeed Restaurant facilitates contactless payments, as well as transactions via credit and debit cards and QR codes. Bills can be split by seat, item, or cover, and tips can be added onto bills at any point in the order process. Orders can be managed within the system, with tools for order tracking, floor plans, item transfer between tables, tab management, and more. With Lightspeed Restaurant’s delivery module, businesses can integrate with third-party platforms such as UberEats and Deliveroo to receive orders directly and manage the delivery of each order. Restaurants can also create delivery-only menus and track the performance of different menu items using the reporting functionality. The Lightspeed Restaurant eCommerce add-on offers additional features including merchandise sales, reservation system management, website management, reviews integration, and more.
Who uses Lightspeed Restaurant?
By industry, Lightspeed Restaurant reviewers are most commonly professionals in restaurants (31%). The most frequent use case for Lightspeed Restaurant is restaurant POS (60% of reviewers).
What do users say about Lightspeed Restaurant pricing?
Some users say Lightspeed Restaurant offers good value for money, highlighting its affordability and wide range of features. Reviewers appreciate the moderate pricing, but some users report high costs for extra terminals and basic features, calling it disappointing.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Responsiveness
Adaptability
Analytics
Connectivity
Transactions
Stability
Lightspeed Restaurant’s user interface
Lightspeed Restaurant pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.2
Ease of use
4.4
Customer support
4.3
Reviews sentiment
What do users say about Lightspeed Restaurant?
Users report that Lightspeed Restaurant is easy for staff to learn and use, with quick onboarding and helpful training resources. They appreciate its detailed reporting, efficient sales tracking, and flexible menu management, which help streamline restaurant operations and support decision-making. Many find customer support responsive and helpful, especially during setup and troubleshooting. They value the system’s integration options and cloud-based access for managing multiple locations or working remotely.
Some say the software experiences bugs, occasional crashes, and slow response times from support during peak hours. They feel pricing can be high, especially for add-ons and extra registers, and mention challenges with payment processing and certain integrations.
Select to learn more
Who uses Lightspeed Restaurant?
Based on 214 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Lightspeed Restaurant's key features
Most critical features, based on insights from Lightspeed Restaurant users:
All Lightspeed Restaurant features
Features rating:
Lightspeed Restaurant awards
Lightspeed Restaurant alternatives
Lightspeed Restaurant
Starting from
69
Per month
Rezku POS
Starting from
49
Per month
Acumatica Cloud ERP
Starting from
No pricing info
eHopper
Starting from
14.99
Per month
Lightspeed Restaurant pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Personalized Software and Hardware Package
- Unlimited Launch and Consultation Services
- Dedicated Support Team
- Dedicated Customer Success Manager
User opinions about Lightspeed Restaurant price and value
Value for money rating:
Of 20 reviews that provide robust commentary on Lightspeed Restaurant's price and value, 70% mention it in a positive light.
Some users say Lightspeed Restaurant offers good value for money, highlighting its affordability and wide range of features. They find it easy to use, customizable, and cost-effective, with no setup fees. Reviewers appreciate the moderate pricing compared to other systems and the excellent customer support. However, some users report that the cost of adding extra terminals is high and feel that the software is expensive for the basic features they need. They indicate that the expense can be a significant drawback, with some describing their experience as disappointing and not worth the money.
, and
To see what individual users think of Lightspeed Restaurant's cost and value, check out the review excerpts below.
Lightspeed Restaurant integrations (36)
Integrations rated by users
We looked at 214 user reviews to identify which products are mentioned as Lightspeed Restaurant integrations and how users feel about them.
Integration rating: 4.3 (3)
Integration rating: 5.0 (1)
Integration rating: 1.0 (1)
Lightspeed Restaurant customer support
What do users say about Lightspeed Restaurant customer support?
Customer support rating:
We analyzed 60 verified user reviews to identify positive and negative aspects of Lightspeed Restaurant customer support.
Widespread user sentiment highlights fast, always-available customer support, with many noting 24/7 access and minimal wait times.
A significant portion of users praise the support team's professionalism, helpfulness, and willingness to resolve issues promptly.
Frequently reported by users, onboarding resources and setup guides reduce the need for direct support, making initial setup smooth.
A small group of reviewers report slow response times, limited concern for customer issues, and inconsistent support quality, especially for billing.
Support options
Training options
To see what individual users say about Lightspeed Restaurant's customer support, check out the review snippets below.
“LightSpeed support is superior to all other product support I am getting both from a business standpoint as well as personal. ”
Kim H.
Owner
“Combined with Lightspeed's great customer and tech support, you've got a winning combination that no one can beat.”
Assad K.
Owner
“With as many buggy issues you would think that their customer support would be interested in helping but they simply tell you that they are looking into the issues and to post to their discussion forums (because a busy restaurant owner dealing with a buggy POS has time for that!)”
Mic H.
Owner
Lightspeed Restaurant FAQs
Lightspeed Restaurant has the following pricing plans:
Starting from: $69.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Lightspeed Restaurant?
Lightspeed Restaurant has the following typical customers:
Freelancers, Small Business
Q. What languages does Lightspeed Restaurant support?
Lightspeed Restaurant supports the following languages:
English, French, German, Italian, Spanish
Q. Does Lightspeed Restaurant support mobile devices?
Lightspeed Restaurant supports the following devices:
iPad, iPhone
Q. Does Lightspeed Restaurant offer an API?
Yes, Lightspeed Restaurant has an API available for use.
Q. What other apps does Lightspeed Restaurant integrate with?
Lightspeed Restaurant integrates with the following applications:
Stayntouch PMS, Flipdish, Deliverect, Fourth, OpenTable, Cloudbeds, SumUp, WebRezPro, Combo, SevenRooms, Frontdesk Anywhere, Onvi, Apicbase Restaurant Management, 5stelle, Misterbooking PMS, Mobi2Go, Rotaready Evo, Homebase, Marketman, Skello, Apaleo, protel PMS, Mews, Planday
Q. What level of support does Lightspeed Restaurant offer?
Lightspeed Restaurant offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep), Chat
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