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Vagaro

All-in-one software for beauty, wellness, & fitness pros

visit website

Table of Contents

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Vagaro - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: January 2026

Vagaro overview

Based on 3468 verified user reviews

What is Vagaro?

Vagaro is an appointment scheduling solution with key features that include appointment management, confirmations and reminders, mobile access, calendar management, online booking, and more.

Who uses Vagaro?

By industry, Vagaro reviewers are most commonly professionals in health, wellness and fitness (28%). The most frequent use case for Vagaro cited by reviewers is appointment scheduling (66%).

What do users say about Vagaro pricing?

Most users consider Vagaro to offer strong value for money, as they find the base price affordable and appreciate the flexible a la carte pricing. However, some reviewers feel costs rise quickly with add-ons and dislike hidden charges.

What are the most popular integrations for Vagaro?

The Vagaro integrations most frequently cited by reviewers are: Instagram (a social networking product rated 4.6 out of 5 for its integration with Vagaro), Meta for Business (a social media marketing product, 4.3), and Google Calendar (a scheduling product, 4.7).

Starting price

23.99flat rate /
per month

view pricing plans

try for free

Pros & Cons

Salon Management

Reporting

Appointment Reminders

Pricing

Customer Support

Payment Processing

Vagaro’s user interface

Ease of use rating:

4.7

(3.4K)

Vagaro pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(88)

3-4(686)

5(2,694)

What do users say about Vagaro?

Vagaro is an appointment scheduling solution with key features that include appointment management, confirmations and reminders, mobile access, calendar management, online booking, and more.

Select to learn more

Who uses Vagaro?

Based on 3,468 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Health, Wellness and Fitness

Cosmetics

Consumer Services

Retail

Others

Use cases

Appointment Scheduling

Scheduling

Salon

Appointment Reminder

Calendar

Vagaro's key features

GetApp's analysis of 320 verified user reviews collected between July 2021 and January 2025 identifies Vagaro's most critical features and summarizes user sentiment about those features.

Confirmations/Reminders

4.8

Reviewers appreciate Vagaro's confirmations and reminders feature for its role in improving client communication and reducing no-shows. They find it helpful that reminders can be sent automatically via email or text, and at customizable intervals. Users report that this capability saves them time by eliminating the need for manual reminder calls. They say it enhances the overall customer experience and helps manage busy schedules. Some users mention occasional issues with clients managing their appointments from the reminders. Of the 109 Vagaro users who gave detailed accounts of their use of Confirmations/Reminders, 100% rated this feature as important or highly important.

See related user reviews

“the confirmation and reminders feature in Vagaro plays a vital role in improving client communication, reducing no-shows, optimizing business operations, and enhancing the overall customer experience.”

Bhawna G.

delhi university student

“Love that customers can get reminders through mail and text or opt out of either. It makes my life easier that reminders are pushed through on their own and I don't have to call people everyday to remind them about their upcoming appointments. ”

Alison L.

Salon owner

Appointment scheduling

4.7

Users find Vagaro's appointment scheduling aspect valuable for its ease of use and flexibility. They report that it allows for 24/7 booking, which is convenient for both clients and businesses. Reviewers appreciate the ability to customize services and appointment times, and they like that the system sends automatic reminders. However, some users mention glitches and difficulties with the interface, such as issues with the calendar view and the requirement for clients to create profiles before booking. Of the 61 Vagaro users who gave detailed accounts of their use of Appointment Scheduling, 100% rated this feature as important or highly important.

See related user reviews

“The ability for guests to book reservations 24/7 and the automatic reminders are one of the best features of Vagaro.”

Michael B.

Owner - Principal Stylist

“I think that having to create a profile before booking is completely unnecessary many of my clients have complained about the fact that they have to sign in to rebook there appointment because they forget there password or maybe giving the option to book with out creating a password or signing in. or maybe and easy password recovery like a phone code. ”

lesley m.

owner

Appointment management

4.7

Reviewers indicate that Vagaro's appointment management tools are efficient and user-friendly. They appreciate the ability to easily schedule, reschedule, and cancel appointments, as well as view calendars in different formats. Users report that the system allows clients to manage their own appointments, which saves time for businesses. They find the automated reminders and the ability to handle recurring appointments particularly helpful. Some users mention a desire for more functionality in rescheduling and managing appointments. Of the 54 Vagaro users who gave detailed accounts of their use of Appointment Management, 100% rated this feature as important or highly important.

See related user reviews

“I like being able to see my appointments in different formats, daily, weekly, monthly. I would like to see all locations in one screen, i don't like switching between locations in the app.”

Carrie E.

Massage Therapist

“In today's small business world, everyone "expects" all businesses to allow clients to manage their own appointment times without having to call and change the appointment for them. Vagaro allows them to do that.”

Stephanie H.

Massage Therapist

Mobile access

4.7

Users report that Vagaro's mobile access feature is highly convenient, allowing them to manage appointments, staff, and payments on-the-go. They appreciate the ability to schedule, change, and cancel appointments from their mobile devices, which provides flexibility and enhances productivity. Reviewers indicate that the mobile app offers real-time updates and notifications, and supports mobile POS functionality. Some users mention occasional issues with the app's performance, such as freezing or difficulty in use. Of the 60 Vagaro users who gave detailed accounts of their use of Mobile Access, 97% rated this feature as important or highly important.

See related user reviews

“I have to be able to view my appointments on the go with my ph or tablet. Vagaro is awesome in allowing me access to not only my appointments but checking out, booking new, changing appointments or canceling appointments”

Dana G.

owner/Massage Therapist

“Vagaro's mobile access feature allows businesses to manage their appointments, staff, and payments on-the-go. This feature helps businesses stay connected with their customers, manage their operations from anywhere, and maintain flexibility in their scheduling.”

MrinalSen N.

Assistant Manager Sales

Calendar management

4.6

Reviewers feel that Vagaro's calendar management feature is effective for organizing schedules and managing appointments. They appreciate the user-friendly interface and the ability to integrate with other calendars. Users report that the system allows for easy booking, viewing, and adjusting of appointments, contributing to improved organization and productivity. They say the centralized calendar and automated reminders enhance client satisfaction. Some users highlight the ability to look forward or backward in the calendar as particularly useful. Of the 47 Vagaro users who gave detailed accounts of their use of Calendar Management, 96% rated this feature as important or highly important.

See related user reviews

“It provide easy user interface, It also integrate with the another calendar's easily, It allow Customizable bookings to Customers.”

Md A.

freelancer

“The calendar management helps me mainstream my events and appointments. I love the organization and the dashboard views. You can move things around easily and stay organized!”

Justine F.

Teacher

Online booking

4.6

Reviewers highlight Vagaro's online booking functionality as a positive aspect, noting its convenience for both clients and businesses. They appreciate that clients can book, cancel, and reschedule appointments online 24/7, which reduces the need for phone calls and frees up staff time. Users report that this capability improves customer experience and increases booking rates. However, some mention issues with the design and the requirement for clients to create accounts, which can be a barrier for some customers. Of the 144 Vagaro users who gave detailed accounts of their use of Online Booking, 93% rated this feature as important or highly important.

See related user reviews

“Customers can book appointments at any time and from anywhere, without having to call the business or visit in person.Vagaro streamlines the booking process, reducing the time it takes for customers to schedule appointments and freeing up staff time for other tasks.”

Siyabonga B.

Owner

“Both myself and my clients find the ease of online booking helpful. This saves a ton of time for me, rather than spending time on the phone messaging or texting. Once clients are set up, they can easily make changes and the account admin can establish the rules as to how much clients can change with bookings.”

Jessica M.

Owner

All Vagaro features

Features rating:

4.6

(3.4K)

Member types

4.4

(7)

Mobile app

4.4

(24)

Member portal

4.8

(6)

Consent management

5.0

(1)

Drag & drop

4.3

(3)

Nutrition program

3.0

(1)

Dues management

4.9

(7)

Client portal

4.8

(5)

Member communication

5.0

(1)

Rescheduling

4.7

(24)

Inventory optimization

2.0

(2)

Inventory control

4.5

(2)

Patient management

4.0

(1)

Scheduling

4.6

(58)

Fitness assessments

3.0

(1)

Web forms

1.5

(2)

Fitness plan

4.2

(6)

ACH payment processing

1.0

(1)

For medical spas

4.0

(2)

Real-Time data

2.0

(2)

For chiropractors

5.0

(1)

For martial arts

5.0

(1)

For yoga/pilates studios

4.8

(4)

Website management

5.0

(4)

For gyms

5.0

(1)

Attendance management

5.0

(3)

Application management

5.0

(4)

For salons and spas

4.8

(175)

Email reminders

4.9

(22)

Reminders

4.7

(24)

Customizable fields

4.8

(21)

Booking management

4.6

(184)

Data security

4.7

(82)

Payment processing

4.5

(192)

Transaction monitoring

3.7

(10)

Recurring/Subscription billing

4.3

(15)

Real-time scheduling

4.7

(123)

Debit/Credit card processing

4.5

(28)

Forms creation & design

4.9

(15)

Calendar/Reminder system

4.6

(14)

Electronic payments

4.5

(119)

Multiple payment options

4.0

(11)

Customer history

4.6

(17)

Contact database

4.8

(21)

Transaction history

4.6

(26)

Real-Time notifications

4.7

(19)

Alerts/Notifications

4.6

(35)

Real-Time updates

4.8

(31)

Customer surveys

4.4

(9)

Member database

4.5

(67)

Customer database

4.6

(65)

Customizable forms

4.5

(28)

Data import/export

4.1

(24)

Client database

4.7

(242)

Calendar sync

4.6

(266)

Reporting/Analytics

4.5

(171)

Point of sale (pos)

4.4

(77)

Class management

4.5

(18)

Membership renewals

4.3

(32)

Online payments

4.7

(147)

Social media integration

4.5

(157)

Client management

4.4

(50)

Client profiles

4.7

(44)

Access controls/permissions

4.5

(40)

Attendance tracking

4.7

(30)

Email marketing

4.5

(167)

SOAP notes

4.0

(11)

Website integration

4.6

(12)

Marketing automation

4.5

(161)

SMS marketing

5.0

(3)

Mobile alerts

4.9

(13)

Real-Time reporting

5.0

(6)

Task scheduling

4.8

(23)

Address book

3.6

(7)

eCommerce management

4.2

(5)

Mobile payments

4.5

(10)

Credit card processing

4.6

(56)

Inventory management

4.4

(38)

Billing & invoicing

4.2

(50)

Reporting & statistics

4.5

(23)

Customer mobile app

4.5

(14)

HIPAA compliant

4.3

(31)

Availability management

4.4

(9)

Email management

4.7

(12)

Customizable templates

4.3

(10)

Activity dashboard

4.6

(26)

Event management

4.4

(8)

SMS reminders

4.3

(9)

Color codes/icons

4.1

(10)

Employee management

4.6

(11)

Recurring appointments

4.7

(68)

Membership management

4.4

(23)

Gift card management

5.0

(3)

Online registration

4.9

(10)

Member directory

4.7

(7)

Electronic signature

4.0

(5)

Booth rental management

5.0

(6)

Communication management

4.5

(4)

Faculty/Staff management

4.5

(4)

Timesheet management

5.0

(4)

Discount management

5.0

(3)

Event scheduling

5.0

(4)

Availability indicator

4.7

(3)

Credit card management

4.6

(5)

Automated scheduling

4.4

(60)

Customizable reports

4.1

(12)

Referral tracking

4.4

(127)

Customizable branding

4.4

(13)

Patient records management

4.5

(15)

Staff management

5.0

(10)

Enrollments/Onboarding

4.0

(10)

Multi-Location

4.6

(20)

Sales reports

3.3

(3)

Wait list management

4.3

(4)

Accounting integration

1.0

(1)

Payroll management

4.0

(6)

Employee scheduling

4.8

(6)

Multiple user accounts

5.0

(3)

SMS messaging

4.7

(9)

Loyalty program

4.5

(12)

Third-Party integrations

4.2

(12)

Payroll & commissions

5.0

(5)

Room booking

4.1

(11)

Self service portal

4.1

(9)

Group scheduling

4.3

(12)

Practice management

4.3

(7)

Progress tracking

(0)

Promotions management

(0)

Purchase order management

(0)

Treatment packages

4.0

(1)

Treatment planning

(0)

Records management

(0)

Push notifications

(0)

Receipt management

(0)

Ratings/Reviews

4.3

(4)

Workflow management

(0)

Waitlist status tracking

(0)

Waiver management

(0)

Session notes

5.0

(1)

Service catalog

(0)

Self check-in/check-out

4.7

(3)

Secure login

(0)

Search/Filter

(0)

Sport Coaching

(0)

SSL security

(0)

Role-Based permissions

(0)

Rewards program

(0)

Resource scheduling

(0)

Staff scheduling

(0)

Reputation management

5.0

(1)

Status tracking

(0)

Student management

(0)

Surveys & feedback

(0)

Tax compliance

(0)

Team Calendars

(0)

Team management

(0)

Template management

(0)

Templates

(0)

Text editing

(0)

Activity tracking

4.0

(1)

CRM

(0)

Customer accounts

(0)

Document management

(0)

Document storage

(0)

Electronic forms

(0)

Email templates

(0)

Employee database

(0)

Employee time clock

(0)

EMR/EHR

2.0

(1)

Event calendar

(0)

Facility scheduling

(0)

Financial reporting

(0)

For barbershops

(0)

For dance studios

(0)

For physical therapy

2.0

(1)

For small businesses

(0)

API

(0)

Automated text generation

(0)

Barcode/Ticket scanning

(0)

Before & after pictures

5.0

(2)

Business Coaching

(0)

Capacity management

(0)

Charting

3.5

(2)

Class registration

(0)

Class scheduling

4.5

(2)

Collaboration tools

(0)

Commission management

5.0

(1)

Committee management

(0)

Compensation management

(0)

Compliance management

4.0

(1)

Consent forms

(0)

Costume management

(0)

Mobile grooming

(0)

Monitoring

(0)

No-Show tracking

3.0

(1)

Online store

(0)

Online trainer

(0)

Partial payments

(0)

Patient portal

(0)

Payment gateway integration

(0)

Payroll reporting

(0)

PCI compliance

(0)

Performance metrics

(0)

Pet birthday tracking

(0)

Pet grooming

(0)

Physician management

(0)

Product identification

(0)

Progress notes

(0)

Forms management

(0)

Generative ai

(0)

Goal setting/tracking

(0)

Historical reporting

(0)

Hybrid trainer

(0)

In-Person payments

3.0

(3)

In-person trainer

(0)

Instructor management

(0)

Inventory tracking

(0)

Invoice management

(0)

Life Coaching

(0)

Live chat

(0)

Medical billing

(0)

Member accounts

(0)

Mentor/Coach matching

(0)

Mobile booking

(0)

Vagaro awards

Vagaro alternatives

Vagaro

4.7

(3.4K)

visit website

Starting from

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Per month

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Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.7

Customer Support

4.6

Goldie

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Acuity Scheduling

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Mindbody

4.0

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Vagaro pricing

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

One Location

23.99

Per month

Features included:

1,000 free email marketing messages to send each month
24/7 Live phone, email & chat support with free training
Free listing with unlimited daily deals and bookings on the Vagaro Marketplace
Free transfer of all your data from any software
Business & Employee Booking Widget

Multiple Locations

No pricing info

Features included:

1,000 free email marketing messages to send each month
Business & employee booking widget
24/7 Live phone, email & chat support with free training
Free listing with unlimited daily deals and bookings on the Vagaro Marketplace
Free transfer of all your data from any software

User opinions about Vagaro price and value

Value for money rating:

4.7

Of 406 reviews that provide robust commentary on Vagaro's price and value, 80% mention it in a positive light.

Most users consider Vagaro to offer good value for money, appreciating its competitive pricing and the range of features included in each plan. They highlight the affordability and flexibility of the software, especially for small businesses and individual practitioners. Users find the a la carte pricing beneficial, allowing them to add or remove features as needed, which helps manage costs effectively. The inclusion of functionalities like integrated payment systems, email and marketing tools, and customizable features such as gift card and credit card integration are seen as valuable additions that enhance the overall cost-benefit ratio. Additionally, the availability of a free trial period is appreciated by users, allowing them to evaluate the software before committing financially.

However, some users report that the cost can escalate quickly with the addition of extra features, which may make the system less affordable for businesses on a tight budget. They mention that certain advanced features and add-ons can be expensive, and the pricing structure can sometimes be confusing. There are also concerns about hidden costs and additional fees for services like texting and marketing, which can add up. Some users feel that the overall expense, especially for smaller businesses, can be high compared to other software options in the market.

, and

To see what individual users think of Vagaro's cost and value, check out the review excerpts below.

“Vagaro has matched all our expectations with features such as easy website integration, stylist calendar management, and expectational pricing. ”

Siji S.

“Very easy to use on both desktop and mobile; great price for what you get, especially for a small or individual practice--calendar, email/sms confirmations, online booking (if you choose to use that); reports (though either I haven't found some yet or they could be improved, i.e. I accept checks and it gives me a total for check deposit, but not the # of checks); integrated payment system takes clear and fair CC fees out as they occur, COVID clean checkout can send signature/gratuity page to clients mobile; a la carte pricing, i.e. I needed "forms" for sending COVID forms, but can cancel that portion anytime and save $10/mo if not needed; Inventory management--could be improved, but for around $30/mo, can't be beat from what I've found.”

JENNIFER E.

OWNER/OPERATOR

“Only thing I don't love is some of the extra features range from $10/$20+ a month depending on your needs, which takes a super affordable system and could easily increase your monthly cost to double/triple the base cost.”

Stephanie P.

Owner/Stylist

Vagaro integrations (11)

Integrations rated by users

We looked at 3,468 user reviews to identify which products are mentioned as Vagaro integrations and how users feel about them.

QuickBooks Online

Integration rating: 3.6 (5)

“This has been a total joke!! The transactions come into QuickBooks via the integration, but CANNOT be linked to the actual transactions and deposits within Vagaro. Therefore, in order to prevent duplication of income, you must exclude all deposits from Vagaro in QuickBooks and "HOPE" that everything will add up as it should -- which it DOES NOT, but at least the income is no longer duplicated. The data "appears" to be there (via the push integration to QuickBooks), but the information simply DOES NOT MATCH VAGARO'S OWN REPORTS for the exact same deposit, on the exact same day, for the exact same deposit amount!! Vagaro's own "integration support team" says all is functioning properly, but they simply refuse to look at the whole picture and the data they are actually pushing to QuickBooks. They "say" they have investigated and are looking at the issue, but they really have and are not!! Their heads have been in the sand for nearly a year now just from my interactions with them alone, but their own support pages paint a picture of this issue being reported to Vagaro 2+ years ago, with no resolution to the issue now or since then! To say that I am beyond frustrated with the Vagaro system and their support teams is a gross understatement!! If we were to have the choice to make again and knowing what we know now, we would NOT choose Vagaro. You simply can't trust that the information/transactions/reporting/integration is accurate and works properly -- as it does not!”

“I need to have Income Statement and Balance Sheet. I have expenses that need to be tracked in an accounting system.”

“Critical for book keeping and record keeping. Allows for payroll to be painless”

Andrea W.

Office Manager

1/3

Gusto

Integration rating: 4.3 (6)

“Need more options for business's with contractors only. Many beauty business have contractors vs employees and there's a disconnect with this IMO.”

“For payroll integration. It worked great at first but then it stopped auto-populating commission amounts.”

Anonymous R.

Artist

1/2

Instagram

Integration rating: 4.7 (9)

“Gives potential clients easy way to click "BOOK" while on IG, vs having to navigate away manually and enter URL for booking”

Anonymous R.

Artist

Google Calendar

Integration rating: 4.9 (8)

“To make sure I have my appointments synced with the rest of Meg meetings and calendar events.”

Jake S.

Program Manager

Meta for Business

Integration rating: 4.0 (5)

“When I run sales or promotions it sometimes automatically updates on my business Facebook page .”

Marlene R.

Owner Cosmetologist

Zoom Workplace

Integration rating: 5.0 (3)

“This became imperative during the Covid era. Now, I still work with clients online, so it is a wonderful integration used daily.”

Jessica M.

Owner

Microsoft Excel

Integration rating: 5.0 (2)

“Reports Export into Excel for me. I use Excel to submit data to my accountant for taxes. ”

Candice W.

Owner/Operator

Microsoft Outlook

Integration rating: 4.0 (4)

Xero

Integration rating: 3.5 (2)

Vagaro customer support

What do users say about Vagaro customer support?

Customer support rating:

4.7

We analyzed 101 verified user reviews to identify positive and negative aspects of Vagaro customer support.

A fair number of users praise Vagaro's customer support for being responsive, knowledgeable, and quick to resolve issues.

Multiple users appreciate the live chat option, making it easy to get help while managing clients or running their business.

A portion of users report slow response times, with support sometimes taking days or weeks to address ongoing issues.

A small group of reviewers find it difficult to reach live customer service and feel the support team is not always effective in troubleshooting.

Support options

Knowledge base

Chat

Email/help desk

Phone support

Faqs/forum

24/7 (live rep)

Training options

Live online

Webinars

Videos

In person

Documentation

To see what individual users say about Vagaro's customer support, check out the review snippets below.

“Customer support was amazing, the functions and different options Vagaro offers allowed me to tailor my business exactly the way I wanted it to run.”

Jacob W.

Massage Therapist

“There's a few things I would love to add to this software but the great thing about Vagaro is their customer support! If their software doesn't have it, they create tickets and submit to the higher ups for change suggestions. ”

Elizabeth P.

Licensed Esthetician

“All they do is give you links to articles on their customer support page and take days, sometimes even weeks to respond to you regarding ongoing issues.”

Emily D.

Operations Manager

Vagaro FAQs

Q. Who are the typical users of Vagaro?

Vagaro has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What is Vagaro used for?

Vagaro is a comprehensive online booking platform that connects clients with beauty, wellness, and fitness professionals. The system facilitates appointment scheduling for a wide range of services including hair styling, nail care, massage therapy, spa treatments, personal training, yoga classes, and numerous other specialized services. Clients can search for professionals based on location, service type, and availability, with options to book appointments at business locations, request mobile services, or participate in live-streamed classes. The platform incorporates detailed filtering capabilities that allow users to sort businesses by proximity, ratings, alphabetical order, price range, and other relevant criteria. The platform offers an extensive gallery feature where clients can browse service examples and bookmark preferred styles. Users can read and post reviews of businesses, purchase gift cards and memberships, and access daily deals with significant discounts on various services. For live-streamed fitness and wellness classes, Vagaro provides comprehensive information including class duration, instructor details, available spots, and pricing. The contactless check-in feature enhances the client experience by allowing customers to notify businesses of their arrival without physical interaction.

Q. What are the benefits of using Vagaro?

Simplify booking and increase client retention with Vagaro’s flexible online scheduling. Clients can book anytime through your website, Facebook, mobile app, or embedded widgets, making it easy to fill your calendar 24/7.

Reduce no-shows and improve communication by automatically sending appointment confirmations, reminders, and follow-ups via email and text messages.

Grow your business with built-in marketing tools that let you create and send targeted email campaigns and promotions to keep clients engaged and coming back.

Deliver personalized client experiences by accessing detailed customer profiles that track past visits, preferences, and important notes, helping you tailor every service.

Offer convenient booking options by enabling clients to schedule appointments via a Vagaro web page, Facebook, the Vagaro mobile app, or an embeddable widget on their own websites.

Q. What languages does Vagaro support?

Vagaro supports the following languages:
English

Q. Does Vagaro support mobile devices?

Vagaro supports the following devices:
Android, iPad, iPhone

Q. Does Vagaro offer an API?

No, Vagaro does not have an API available.

Q. What level of support does Vagaro offer?

Vagaro offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep)