Regal - 2026 Pricing, Features, Reviews & Alternatives

Regal is an event-driven outbound contact center that helps B2C brands proactively engage and convert customers over phone, SMS, or email conversations a key moments of the customer lifecycle to drive 25%+ revenue lift.

The Regal app streams in your customer events in real-time, provides a no code journey builder for you to personalize your customer outreach, and an agent interface where your agents can engage in revenue-driving calls, text and email conversations with your customers.

Regal offers a suite of products within 3 pillars: Regal Connect, Regal Convert and Regal Iterate.

REGAL CONNECT.

Reach more of your customers. Check out our suite of products that are purpose-built to help you supercharge conversions and engagement through personalized, omnichannel outreach across phone, SMS, and email.

Branded Caller ID

Drive higher connect rates by using Branded Caller ID and getting Regal call-level performance data.

Journey Builder

Use Journey Builder to drive real-time, personalized, omnichannel outreach on the channels your prospects and customers prefer.

SMS Suite

Drive faster speed-to-lead and higher engagement rates by adding a 24/7 SMS Assistant that will always reach prospects first.

Sales Dialer

Use Power Dial and Preview Dial to reach more of the right customers. Make outreach easier for agents, and more profitable for you.

REGAL CONVERT.

Convert more customers. Check out our products that are purpose-built to help you drive conversions through personalized, omnichannel outreach, and rich, actionable insights.

Conversation Intelligence

Increase your conversion rate with insights and automations based on what was said in 100% of your agent's conversations.

Unified Agent Desktop

Be omni-channel — route, respond to, and drive revenue with customer conversations using phone, SMS & email.

REGAL ITERATE.

Test and iterate at scale, and know what’s working and what’s not. Check out our products that are purpose-built to help you test and fine-tune conversion-driving strategies while getting actionable insights that you can use to continue to iterate and refine your outreach.

In-App Reporting

Stop wondering what agents are doing. Real-time dashboard for line managers. Full business intelligence tool to explore, analyze, create and share data insights.

A/B Testing

Data beats opinion. Use A/B testing to see how each journey is performing, identify improvements in your customer experience, and show off your impact.

INTEGRATIONS WITH REGAL.

Data-in integrations include: Braze, Calendly, Customer.io, Digioh, HubSpot, Iterable, Klaviyo, mParticle, Regal API, Salesforce, Segment, Simon Data, and Zapier.

Data-out integrations include: Amazon S3, Emailed Reports, Gong.io, HubSpot, Kustomer, Reporting Webhooks, Braze, Salesforce, Segment, SendGrid, Slack, Snowflake Data Share, and Using Regal Events in Reporting.