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Top Rated Lead Management Software with Social Media Integration in 2026

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: February 2026

Integrating social media with lead management software allows users to capture and track leads from social platforms, manage social media campaigns, and enhance customer interactions by consolidating communication channels and enriching lead profiles. Our reviewers in lead management software rated this feature as important.

3 Best Lead Management Software with Social Media Integration

Zoho CRM - Highest rated for social media integration
Salesforce Sales Cloud
Mailchimp

See other top Lead Management products with social media integration

How we picked the 3 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the lead management software category. They also needed to have sufficient reviews about social media integration, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for social media integration based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Top featured products

Marketo Engage

4.3

(708)

Starting price

No pricing info

HubSpot CRM

4.5

(4.4K)

Starting price

20per user /
per month

Ricochet360

4.8

(82)

Starting price

24per user /
per month

Details for the 3 best products

Zoho CRM

4.3

(6.9K)

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User insights about the social media integration feature

Reviewers highlight Zoho CRM's social media integration as helpful for managing and tracking social media posts. They find it easy to integrate and appreciate the connectivity with multiple social media channels. Users report that it enhances communication and provides access to more information about prospects. However, some users do not utilize this aspect due to GDPR concerns or other preferences. They also mention that advanced features are available with the paid Zoho Social service.

“We don't link our socials to CRM directly due to various GDPR related issues but Zoho does seem to offer fairly robust intergration”

Jai B.

Web Developer

“Social media integration makes it easier to track prospects and provide access to more information about the target”

Soumaya E.

Communication executive

Lead Management key features coverage

Zoho CRM offers 0 out of the 0 key features for Lead Management software identified by reviewers:

Pros and cons based on 6,954 verified reviews

51% of users rated Zoho CRM 5 out of 5 stars, while 4% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 6,954 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Comprehensive sales management

Efficient client management

Effective customer tracking

Robust lead management

Scalable for various business sizes

Cons:

Frequent user issues

Inadequate customer support

Outdated user interface design

Need for performance improvements

Complicated navigation

See pros and cons details

Pricing

Starting price:$14 per user/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

Salesforce Sales Cloud

4.4

(18.7K)

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User insights about the social media integration feature

Reviewers appreciate Salesforce Sales Cloud's social media integration for its ability to connect with platforms like LinkedIn and Facebook. They find it useful for managing social media conversations, tracking client information, and enhancing communication. Users report that it integrates seamlessly across various social media platforms and helps in attracting potential customers. However, some users do not utilize this feature due to internal restrictions or other priorities. They also mention the importance of social media in today's information exchange.

“Links in with LinkedIn and Facebook to allow me to both find contacts or link contacts to specific accounts”

Steve J.

Sales

“Salesforce provides a script through which we can easily migrate social media conversations.”

Anand K.

Assistant Professor

Lead Management key features coverage

Salesforce Sales Cloud offers 0 out of the 0 key features for Lead Management software identified by reviewers:

Pros and cons based on 18,748 verified reviews

55% of users rated Salesforce Sales Cloud 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 18,748 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Comprehensive tracking capabilities

Effective client management

Robust CRM functionalities

Advanced sales management tools

Enhanced organizational capabilities

Cons:

Slow performance speed

Complex setup and configuration

Steep learning curve

Challenging user experience

Not ideal for small businesses

See pros and cons details

Pricing

Starting price:$25 per user/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

Mailchimp

4.5

(17.5K)

User insights about the social media integration feature

Reviewers indicate that Mailchimp's social media integration is valuable for cross-promotion and audience engagement. They report that it integrates well with platforms like Facebook and Instagram, allowing users to schedule and track posts. Users appreciate the ease of linking social media accounts and embedding social icons in emails. However, some feel the functionality is basic and lacks control compared to native social media platforms. They also mention the ability to manage social media profiles and campaigns efficiently through Mailchimp.

“The Social Media Integration process is not only simple with MailChimp but it's pretty much straightforward. Almost every social media platform integrates with the software which is a great thing because it allows you to put certain things in place to manage your social media profiles while integrated with the software. ”

Joshua L.

Marketing Director

“Social media integration in Mailchimp allows cross-promotion, consistent branding, audience growth, analytics, and retargeting. It enhances marketing efforts across email and social media platforms.”

Robert J.

Design Team Lead

Lead Management key features coverage

Mailchimp offers 0 out of the 0 key features for Lead Management software identified by reviewers:

Pros and cons based on 17,520 verified reviews

59% of users rated Mailchimp 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 17,520 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Efficient client communication

Comprehensive email marketing

Streamlined newsletter creation

Effective email blasting

Support for small business growth

Cons:

Issues with spam filtering

Restrictive usage limits

Challenges with issue management

Expensive for small businesses

Limited design customization