ShipRush Reviews

I love that ShipRush integrates all my UPS FedEX and USPS packages and tracking info into one single portal. I can easily search out tracking numbers using words like company name or reference numbers instead of having to sift through documents and emails. It makes tracking orders while customers are on the phone so fast and simple.

No cons were added to this review

Using ShipRush, we've almost completely removed the issues of Human Error when it comes to shipping to an address. It works hand in hand with many interfaces, as well as using "copy-paste" feature to eliminate wrong addresses. If a customer gives you "123 main street" you will ship to "123 main street". You literally don't need to type anything, so the address is correct every time to match what the customer enters!

Once in a blue moon the USPS feature tends to go offline, and there is nothing you can do about it other then ship UPS or FEDEX just to get your items out.

When it’s working properly it’s a great package. You can find which carrier has the best prices, easy to upload spreadsheets with data and most of the time support is helpful.

We have been using ST for about 8 years. When working, works well. We have a lot of problems with their “cloud” and printing and when it detached itself from your network it creates a lot of havoc. Once it does it takes 15-30 minutes to get it back online so this is time you have to pay employees needlessly. Customer support has gotten a little better than a couple years ago. We went through a time that trying to reach support was impossible and when you did, they were very rude but this past year it has improved tremendously.

This web based software is perfect for us. It allows us to have one central tracking system because all the tracking numbers pull up in one location. It is super easy to use. And you can even copy paste multi-line shipping info right into the shipping fields. I love that I can send a label to the printer from anywhere on the globe too.

The address book isn't really useful. It would be nice if it auto saved addresses and had a better way to search for them.

Thank you! We're adding even more integrations as well.

ShipRush has all the standard features you expect from E-Commerce shipping software. The integration is very simple and painless. It is much cheaper than the competition as well.

Only a few problems have come up while using this software. The account balance available for shipping tends to not update which can be troublesome. It also takes a considerable amount of time for new orders to show up.

It's wildly reliable, efficient, powerful, easy and fast

I love every single thing it provides and I love using it

Integrates with our IMS and gets our rates directly and instantly. This software is an improvement over our previous one and there is less headache in keeping things up to date.

I wish you could see the complete breakdown of shipping charges for carriers in the reports and quotes.

Integrates with other software we use, allows for a centralized shipping platform for international shipping

Software is clunky and buggy at times, non-intuitive; customer support is not very good either, occasional billing issues (though resolved)

It's highly functional for generating shipping as well as tracking previous shipments. It's useful to have this additional resource for logging orders past and present.

There are occasional prompts to update payment info and a forced purchase of shipping credit. We have periods during which we are shifted in another direction and not involved in shipping anything that requires we generate our own labels. While the credit will still be there when we need it, it is an inconvenience to purchase it before we do.

ShipRush has allowed my small business to do all shipping in one place. Whether I am shipping a few small items via USPS or a large order via UPS or FedEx, I can come to one spot and do it all. Plus it allows for very little human error, which is a huge plus.

No cons were added to this review

It links to my Shopify and unleashed so everything and everyone are on the same page.

I can’t ship post office from this software which can sometimes benifit my customers depending on the location.

The ability to ship your orders from all platforms

it doesn’t integrate with zentail which is the software that we use to keep track of orders and inventory

This software provide us with way more options to track our shipments and integrate with QuickBooks our orders straight through to shipping.

There is a lot of learning to do and different areas of the software that are still unknown but that comes with the territory of new programs.

It integrates very well with our ERP software.

The estimates that we get for shipping isn't always accurate.

Web version is free which you cant beat the price on that, lots of features to help automate shipping

Didnt have Canada Post which we needed for our solution. If they had that we would reconsider going with them

Great shipping label platform for a reasonable price.

It is difficult to upload csv files with customer lists to Shiprush.

So easy to use and keep things separate within one account

Nothing yet that has stood out to me while using.

No pros were added to this review

No cons were added to this review

What I like most is it's affordable. It's designed to quickly and accurately calculate shipping rates.

What I like least are the limited hours customer and technical support are available. Especially if I have a deadline to meet.