ShipTrack Pricing, Features, Reviews & Comparison of Alternatives


Real-time Visibility and Supply Chain Management

4.75/5 (4 reviews)

ShipTrack overview

ShipTrack is a shipment tracking and eCommerce software that helps to track the movement of goods. The software enables vendors to have complete control over logistics, from the point a product is shipped to the time it is delivered. The solution can be used by businesses of all sizes operating in industry segments including healthcare, pharma, government, professional couriers, mailroom, and transportation.

ShipTrack provides real-time information on product movement, location details and takes pictures in order to send regular updates to vendors. The software bills customers on the basis of goods shipped and does not charge any additional start-up or contract fees. The tool offers multi-carrier shipment tracking features that facilitate international shipments and use of more than one logistics provider.

ShipTrack works with multiple logistics providers to track product movements and sends automatic notifications to vendors whenever a product is scanned during its movement. This provides vendors with information about the product location and the time it will reach the customer. The software also offers an in-built reporting tool that helps to prepare daily reports. Users can export data from the application in the form of excel spreadsheets.

ShipTrack’s documentation system generates digital invoices and helps reduce paperwork for logistics firms. The software does automatic route planning and can immediately re-route in case of blocks on existing routes. The tool can be accessed on mobile devices as well as via an intuitively interfaced web portal.


Starting from
Pricing options
Value for money
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Business size



United States, Canada

Supported languages

English, French, Spanish
ShipTrack screenshot: Driver signup page on IOSShipTrackApp.comShipTrack screenshot: IOS login screen with company logoShipTrack screenshot: Scan shipment barcodes through mobile applicationShipTrack screenshot: Job details of the scanned barcodeShipTrack screenshot: Jobs tab providing the list of jobsShipTrack screenshot: Loading jobs into drivers' accountsShipTrack - Testimonial - PRECI5ION Home & Office DeliveryShipTrack Overview - Transportation

ShipTrack reviews


Very good

Value for money
Ease of use
Customer support
Bill Rushworth

Works well for us. Pay as you go!

Used daily for 6-12 months
Reviewed 2017-03-07
Review Source: Capterra

We use ShipTrack everyday for our small business. We have clients that also use this system, but we have yet to interface with them. Our drivers use the app on their smart phones which is simple to use. The data entry is a bit cumbersome at times for the dispatcher when entering jobs. It has a client portal so they can track their packages. PROS: Easy to use app for drivers. They can bring up a job and use the app to bring up GPS to their delivery. It has scanning functions on the phone and allows for signatures. Has the ability to print up labels to apply to package and cross reference ability for invoices, etc. CONS: Entering jobs can be a hassle at times, especially when you get busy and have multiple jobs to enter. Once you create a job, there is no going back and you will be charged for it so be careful! We were told that they could enter our reoccurring jobs so we would not have to, but we have not seen that happen, even after many times trying to get their support team to do so. We just gave up, hence, the 3 star rating on customer support! They did work well with us as far as getting this off the ground for us and gave us over a month to use it for free to get our drivers and office staff oriented with the program. Overall, I would recommend the program for small companies as it is a pay as you go system so their is no monthly bill to pay if you don't use it, which we like! Give it a try, it may work well for your business too!

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Jason Tremblay

Amazingly versatile tool packed with functionality. Transformed our operations for e-commerce!

Used daily for 1-2 years
Reviewed 2017-10-17
Review Source: Capterra

This software allowed us to completely transform and modernize our customer order handling and pick-up process.Shiptrack software is very flexible in both what it can do and how it can be used. For example, we were able to easily use it on mobile technology selected for scanning our inbound customer orders for pickup. Then, using the customization web portal we had all of the required information at our fingertips to take care of the customer at the pick-up desk. Support from the whole Shiptrack team while implementing and operating the solution was phenomenal. As a vendor partner, the Shiptrack team was fully committed to whatever was requried to drive success in using their software to achieve our results.

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Chris Castellarin

Exceptional Product, People and Service!

Used daily for less than 6 months
Reviewed 2017-10-24
Review Source: Capterra

Canadian Development! The amazing people at ShipTrack have been great to work with and have developed an app that is the fastest most accurate app I've used to date. The dispatch and customer order entry screens ensure accurate pricing and works flawlessly regardless of operating system. i.e. Mac products. Service is second to none and ACTUALLY available 24/7! Driver locations and mapping is real time allowing us to ensure the right order gets to the right driver to ensure every order is delivered on time every time.

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R D Fernandes

Ship and Track Services

Used monthly for free trial
Reviewed 2018-10-01
Review Source: Capterra

I use this service to ship and track all parcels from our office--personal and business parcels.This software was very simple and easy to use. Good format for anyone to use.

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ShipTrack pricing

Starting from
Pricing options
Free trial
View Pricing Plans

1 - 2,500 shipments per month: $0.75/shipment

2,501 - 10,000 shipments per month: $0.25/shipment

10,001 - 50,000 shipments per month: $0.15/shipment

50,001 - 150,000 shipments per month: $0.10/shipment

Over 150,000 shipments per month: Custom Pricing

ShipTrack features

Activity Dashboard
Delivery Tracking
Geographic Maps
Real Time Data
Real Time Monitoring
Route Optimization
Shipping Management

Automated Scheduling (20 other apps)
Automatic Notifications (24 other apps)
Data Import/Export (19 other apps)
Email Notifications (20 other apps)
GPS (22 other apps)
Location Tracking (19 other apps)
Logistics Management (19 other apps)
Order Management (19 other apps)
Real Time Updates (26 other apps)
Reporting & Statistics (32 other apps)
Status Tracking (22 other apps)
Third Party Integration (28 other apps)

Additional information for ShipTrack

Key features of ShipTrack

  • Delivery tracking
  • Traceability
  • Order tracking
  • Shipping management
  • Status reporting
  • Barcode scanning
  • Route optimization
  • Email integration
  • Invoices
  • Billing & invoicing
  • Receiving
  • Records management
  • Electronic Data Interchange
  • Graphical User Interface
  • Geographic maps
  • Real time data
  • Real time monitoring
  • Task planning
  • Client portal
  • Digital signature
  • Customer database
  • Distribution management
View All Features


• ShipTrack's activity dashboard generates weekly/ monthly reports and provides insights on product movement and reasons for product delivery delays.

• The software has a web portal and a mobile app, for tracking product movements from one place to another, managing multiple drivers and collecting business metrics.

• ShipTrack offers features such as route planning, automated dispatch, phone and mail integration for drivers, route load balancing, and on-the-fly route adjustment to improve productivity.

• The application removes the need for smaller logistics firms to install their own expensive package tracker; they can use ShipTrack and pay as per the number of shipments.

• The software regularly scans products to prevent losses and maintains online scan records to back trace the path in case a product is stolen or misplaced.