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CM.com Communications Platform Logo

One platform to reach your audience via all mobile channels

Table of Contents

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CM.com Communications Platform - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

CM.com Communications Platform overview

What is CM.com Communications Platform?

Reach your customers on their favorite messaging channels and with voice calls to enhance the customer experience. The Communications Platform of CM.com will allow you to connect to your audience through multiple messaging channels via the Business Messaging API, SMS Messages via the SMS Gateway, and voice calls via the Voice API or SIP Trunk.

The Business Messaging API gives access to many popular messaging channels such as WhatsApp, Facebook Messenger, Instagram, Apple Messages for Business, Twitter, RCS, and many more. Upscaling is easy and new channels can be added with just a few lines of code.

The SMS Gateway makes it easy for businesses to send text messages, notifications, and verifications worldwide via a georedundant Cloud Platform.

The Voice API or SIP Trunk will allow businesses to start handling inbound and outbound calls within minutes whilst savings costs and providing anti-fraud insights.

The Communications Platform by CM.com is made to scale with a growing business, ready to help you deliver a great customer experience.

Starting price

0.01usage based

Alternatives

with better value for money

CM.com Communications Platform’s user interface

Ease of use rating:

CM.com Communications Platform reviews

Overall rating

4.9

/5

7

Positive reviews

86

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.86/10
Rating distribution

5

4

3

2

1

6

1

0

0

0

CM.com Communications Platform's key features

Most critical features, based on insights from CM.com Communications Platform users:

Campaign scheduling
Campaign planning
Engagement tracking
Scheduled messaging
Reporting/Analytics

All CM.com Communications Platform features

Features rating:

2-Way messaging
A/B testing
Access controls/permissions
Activity dashboard
Activity tracking
AI copilot
Alerts/Escalation
Alerts/Notifications
API
Appointment management
Appointment scheduling
Audience targeting
Automated responses
Automatic call distribution
Autoresponders
Batch communications
Behavioral analytics
Call center management
Caller id
Call list management
Call monitoring
Call recording
Call reporting
Call routing
Call tracking
Call transfer
Campaign analytics
Campaign management
Campaign planning
Campaign scheduling
Campaign segmentation
Chatbot
Chat/Messaging
Communication management
Computer telephony integration
Contact database
Contact management
Contextual Targeting
Coupons
Customer database
Customer profiles
Customer segmentation
Customizable fields
Customizable reports
Data integration
Drip campaigns
Email Automation
Email marketing
Engagement tracking
GDPR compliance
Group messaging
Human Handover
Interaction tracking
Interactive content
Landing pages/web forms
Lead distribution
Lead management
Lead qualification
Location-Based Marketing
Mass texting
Message personalization
Mobile access
Mobile alerts
Monitoring
Multi-Channel attribution
Multi-Channel communication
Multi-Channel marketing
Multi-Language
Multi-User collaboration
One-to-One messaging
Online voice transmission
Personalization
Polls/Voting
Product recommendations
Push notifications
Real-Time analytics
Real-time conversations
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Reminders
Reporting/Analytics
Reporting & statistics
ROI tracking
Scheduled messaging
Shortcodes
SIP trunking
SMS marketing
SMS messaging
Social media integration
Support ticket management
Tagging
Text to speech
Text-to-Win
Third-Party integrations
Unified communications
VoIP
VoIP connection

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CM.com Communications Platform pricing

Value for money rating:

Starting from

0.01

One-time payment

Usage Based

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about CM.com Communications Platform price and value

Value for money rating:

CM.com Communications Platform integrations (16)

Integrations rated by users

We looked at 7 user reviews to identify which products are mentioned as CM.com Communications Platform integrations and how users feel about them.

WhatsApp logo
WhatsApp

Integration rating: 5.0 (1)

Control room management of panic alarms

Verified reviewer profile picture

Marizel J.

General Manager

CM.com Communications Platform support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Knowledge Base
Email/Help Desk
Chat
Phone Support

Training options

In Person
Documentation
Live Online
Webinars
Videos

CM.com Communications Platform FAQs

Related categories