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Google Forms Logo

Create custom forms for surveys & questionnaires

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Google Forms - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Google Forms overview

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Based on 11285 verified user reviews

What is Google Forms?

Google Forms is a survey program with key features that include survey builder, forms creation and design, reporting and analytics, access controls and permissions, data import and export, customizable templates, and more.

Who uses Google Forms?

Reviews for Google Forms come from a wide variety of industries, including education management (11% of reviewers), computer software (8%), and information technology and services (6%). The most frequent use case for Google Forms cited by reviewers is surveys (73% of reviewers).

What do users say about Google Forms pricing?

Most reviewers indicate that Google Forms offers excellent value for money, as they benefit from its free features and seamless integration with Google products. Some reviewers feel the free version lacks advanced customization and third-party integrations.

What are the most popular integrations for Google Forms?

The Google Forms integrations most frequently cited by reviewers are: Google Sheets (a spreadsheet product rated 4.8 out of 5 for its integration with Google Forms), Google Drive (a cloud storage product, 4.9), and Microsoft Excel (a spreadsheet product, 4.7).

Starting price

Alternatives

with better value for money


Pros & Cons

Simplicity

Versatility

Acquisition

Connectivity

Safeguarding

Google Forms’s user interface

Ease of use rating:

Google Forms pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(35)
3-4(3,212)
5(8,038)

What do users say about Google Forms?

Reviewers appreciate Google Forms for its ease of use, versatility, and ability to quickly create surveys, quizzes, and data collection forms without technical expertise. They say it streamlines information gathering, integrates well with Google Sheets for real-time analysis, and supports a variety of question types and templates for different needs.

Users indicate that customization options for design and branding are somewhat limited, and some wish for more advanced features. They find the platform reliable for organizing responses, collaborating with teams, and managing event registrations, but note that visual and formatting flexibility could be improved.

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Who uses Google Forms?

Based on 11,285 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Education Management
Computer Software
Information Technology and Services
Marketing and Advertising
Others

Use cases

Data Collection
Survey
Forms Automation

Google Forms's key features

GetApp's analysis of 1,181 verified user reviews collected between July 2021 and January 2025 identifies Google Forms' most critical features and summarizes user sentiment about those features.

Survey builder

Reviewers appreciate Google Forms' Survey Builder for its ease of use and customization options. They highlight the ability to create surveys with various question types, such as multiple choice, open-ended, and Likert scales. Users report that the tool is intuitive, allowing even those without programming experience to design professional surveys. They also value the real-time data collection and analysis, as well as the integration with other Google products like Google Sheets for data export and analysis. Of the 572 Google Forms users who gave detailed accounts of their use of Survey Builder, 97% rated this feature as important or highly important.

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“One of the best features of Google Forms is that it allows you to create custom surveys and forms that can be tailored to your specific needs”
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Samuel S.

Project manager

“Google Forms Survey Builder has customization tools which allows users to create the freedom to design one-of-a-kind online surveys and questionnaires.”
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Dayna T.

Director of Marketing & Communications


Forms creation & design

Users report that Google Forms' Forms Creation & Design aspect is user-friendly and intuitive. They appreciate the ability to customize forms with images, videos, and different sections. Reviewers mention the availability of pre-made templates and the ease of adding custom elements like logos and colors. They find the design options sufficient for creating visually appealing and professional forms, although some desire more advanced customization capabilities. The mobile responsiveness and collaboration capabilities are also highlighted. Of the 338 Google Forms users who gave detailed accounts of their use of Forms Creation & Design, 95% rated this feature as important or highly important.

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“I like that I have the ability to customize each form that I make. I can use existing templates or import images to create a form specific to my needs. ”
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Sam Z.

Assistant Principal

“Forms Creation is very easy to make as google workspace provides us some ready made templates with sets of questions that we can choose from , Google forms allows us to add Custom Images , Videos , Titles and many such things to make our form design look more appealing.”
VA

Vishvam A.

Information Security


Reporting/Analytics

Reviewers indicate that Google Forms' Reporting/Analytics capabilities provide valuable insights through real-time data visualization. They appreciate the automatic generation of summary graphs and charts, which help in quickly understanding trends and patterns. Users find the integration with Google Sheets particularly useful for more detailed analysis and reporting. While some feel the analytics could be more detailed, they acknowledge that the existing capabilities save time and facilitate data-driven decision-making. Of the 381 Google Forms users who gave detailed accounts of their use of Reporting/Analytics, 94% rated this feature as important or highly important.

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“Reporting and analytics are essential to determine the response rates of your forms, and if used for data collection, to provide insight into the data received.”
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Dedre M.

Owner

“For data analysts, this is an important feature. You can design a survey form based on your reporting requirements. This is captured in a simple database that allows for diverse data types and you can easily download to analyze”
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Daniel O.

Program Manager


Access controls/permissions

Users report that Google Forms' Access Controls/Permissions feature enhances collaboration and data security. They appreciate the ability to set different access levels, such as view, edit, and comment permissions, ensuring that only authorized individuals can interact with the forms. Reviewers highlight the ease of sharing forms with specific users or groups and the option to set expiration dates for access. They find these controls important for managing sensitive data and maintaining privacy. Of the 402 Google Forms users who gave detailed accounts of their use of Access Controls/Permissions, 93% rated this feature as important or highly important.

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“I have been blown away by the access control and permission features on Google Forms. It's made collaboration on projects so much easier and more efficient. The ability to share forms with others and control their level of access has been a game-changer. I've been able to give different users various levels of permission, which has been a huge asset for managing complex projects. The option to limit access to specific users or groups of users and even set expiration dates for access has given me the flexibility and control I need. Overall, the access control and permission features on Google Forms have made my life so much easier, and I highly recommend it to anyone looking to collaborate on projects efficiently.”
DL

Dinno L.

Digital marketing

“The access controls in Google Forms make it easy to manage who can view, edit, or respond to forms, which helps ensure data is secure and only the right people have access.”
MP

Matteo P.

Graphic Designer


Data import/export

Reviewers appreciate the Data Import/Export capabilities of Google Forms, noting the ease of exporting data to formats like CSV, Excel, and Google Sheets. They find this capability helpful for data analysis and integration with other tools. Users also value the ability to import data from external sources, which saves time and ensures accuracy. The seamless transfer of data between Google Forms and other applications is highlighted as a significant advantage. Of the 361 Google Forms users who gave detailed accounts of their use of Data Import/Export, 92% rated this feature as important or highly important.

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“It enables me to quickly and easily import data from external sources into my Google Forms. It's a fantastic way for me to save time and keep my data organized.”
rG

rosebell G.

content writer

“It's a fantastic feature that makes working with your survey data a total joy. Exporting your data to various formats such as CSV, Excel, and Google Sheets is as easy as pie, and importing data from other sources is just as seamless. This saves so much time and makes it a breeze to work with your data. Yay for convenience and efficiency!”
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Lewis K.

Coordinator


Customizable templates

Users find the Customizable Templates in Google Forms highly convenient for creating professional-looking surveys quickly. They appreciate the ability to modify templates to match their specific needs, including adding brand colors, logos, and custom questions. Reviewers mention that these templates save time and provide a consistent look across different forms. They also value the variety of available templates for different purposes, such as event registration and feedback collection. Of the 383 Google Forms users who gave detailed accounts of their use of Customizable Templates, 85% rated this feature as important or highly important.

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“With google forms, this option is offered and you can produce customized forms by copying and modifying the template according to your use, audience and industry.”
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Tarek B.

CEO

“I appreciate being able to customize the forms with our brand colors and graphics. It enhances the customer experience and helps us promote our organization.”
AC

Amy C.

Executive Director


All Google Forms features

Features rating:

Mobile survey
Multiple question types
Customizable questions
Forms management
Customizable fields
Surveys & feedback
Customizable forms
Data visualization
Real-Time data
Data capture and transfer
Visual analytics
Mobile access
Autofill
Question branching
API
Template management
Drag & drop
Collaboration tools
Response validation
Data analysis tools
Email reminders
Anonymous feedback
Multi-Channel distribution
Customizable branding
Third-Party integrations
URL customization
Dynamic content
Reminders
Lead generation
Multi-Language
Skip logic
Email marketing
Conditional logic
Web forms

Google Forms awards

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Google Forms pricing

Starting from

Free

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Google Forms price and value

Value for money rating:

Of 428 reviews that provide robust commentary on Google Forms's price and value, 94% mention it in a positive light.

Most reviewers indicate that Google Forms offers excellent value for money, primarily because it is free for personal use and includes a wide range of features. They appreciate that it integrates seamlessly with other Google products, allowing for easy data collection and analysis without additional costs. Users find it particularly beneficial for creating surveys, polls, and forms quickly and efficiently, saving both time and money compared to traditional paper methods. They also highlight that even the free version provides sufficient functionality for many purposes, including academic research and business surveys.

Some reviewers feel that the free version has limitations, such as lack of advanced customization options and integration with third-party apps. They mention that certain advanced features and integrations require a paid Google Workspace subscription. Some users report that the design and aesthetics of the forms could be improved, and the absence of built-in payment integration is a drawback. Despite these limitations, many users still find Google Forms to be a cost-effective solution, especially when compared to other paid survey tools.

, and

To see what individual users think of Google Forms's cost and value, check out the review excerpts below.

“In the world of digital marketing, with the investments you make on different platforms and software is refreshing to have tools such as Google Forms come as part of the suite you already invested in and pretty much is ready to go.”
YJ

Yeral J.

Senior Social Media Specialist

“For someone that is at a beginner level or has a low budget, this is a great free service that helps people achieve that goal of collecting data and responses for free. ”
TD

Teddy D.

Teacher

“I would say that the only real con of the software is that the free use of this product is rather limited - which means most people using it for personal use (as opposed to for business use) will have limited capabilities within the software.”
BS

Brittany S.

Marketer

Google Forms integrations (287)

Integrations rated by users

We looked at 11,285 user reviews to identify which products are mentioned as Google Forms integrations and how users feel about them.

Integration rating: 4.8 (125)

Integration with Google Sheets allows form responses to be captured and updated in real time, enabling immediate access to structured data. This makes analysis, reporting, and automation easier without the need for manual exports or third-party tools

Google sheets acts like a central repository to all your data at one place for analysis. The use of filters, charts, graphs, pivot tables make it drill down to more useful information to get something meaningful out of it.

This was the most time consuming part of the project. I used the integration to tally the quiz results because Google Forms doesn't have the capability I needed at the time, but the integration worked seemlessly!

It makes the results of surveys really easy to share in a sheet and the sheet continue to live update when more responses come in so it stays a single source of truth

The data is exported and analyzed with this tool which has nothing to envy to desktop versions, it has extensive functions that allow data analysis and visualization.

We have a form set up so customers can submit maintenance requests (fully customized) and their replies go to a spreadsheet that our maintenance team works from!

The combination of these 2 tools has changed how we process, store and use information in our department. LOVE this combo and how much easier it has made my job.

The form responses are stored in this format, and you can open this files online or export them to other formats that you need. like Excel files.

Integration with Sheets is paramount for getting the most out of this product and allowing in-depth results analysis and data manipulation

Google Forms automatically populates your responses in Google Sheets for analysis and reporting so there is no need to do this yourself.

Google Sheets allows you to transform the data from the form into real raw data that can be analysed and turned into graphs etc.

I like how the data collected on the form can be turned into a spreadsheet, which can then be manipulated in a bunch of ways

Google Sheets integration makes it easy to save responses so that you can quickly review them later, or export them.

Google Sheets helps us to manipulate data received via Google Forms so that we can best respond to our attendees.

The integration with Google Sheets enhances data storage, analysis, collaboration, and integration capabilities.

To exploit the data in a more extensive way, this integration is very important and Google made it very easy !

Google Sheets is used to tabulate and analyze the data captured by Google Forms in a sheet-type of interface.

Easily imports all information from the forms and puts it into a google sheets that is automatically updated.

Viewing the results in Google Sheets provides a lot more options for manipulating and working with the data.

Google Forms allows integration with Google Sheets for easy response logging and record keeping.

SV

Shameek V.

Director

1/20
Google Drive logo
Google Drive

Integration rating: 4.8 (69)

Since I keep much of my work for my classes on Google Drive and students have Google Drive documents, this integration is essential because it allows an easier connection of my work to other students’ work.

Google Forms are stored in Google Drive and can be placed in a specific folder or place where it is needed to better organization of materials in the workplace.

It allows the storage of information regardless of the geographical location, this is important for work teams where travel is the daily bread.

Integrating it with Google drive allowed me to have a location the files I was having them upload to the form to go that were easy to access.

It is easier to save the data I've collected from the forms since it is also available in the Google Drive

This is important because both the FORM files and the response spreadsheets are stored in this service.

It allows me to organize my forms along with other documents and data in a central location

Google Drive offers the opportunity for functionality not provided by other platforms.

This lets you save this to folders along with everything else related to your project

Sorting the data into a spreadsheet helps me break it down and analyze it easier.

I save everything about classes on Drive. It is the system my University uses.

It's the best way to store, analyse, and share the data collected in the form.

Keeps all my work in one place. Availability and accessibility are topnotch!

Storage of the forms is essential and Google drive is the best way to do this

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Anonymous R.

EL Teacher

1/14

Integration rating: 4.7 (38)

Data obtained from Google Forms is usually integrated with Excel to convert data into useful information to make decisions.

I use Microsoft Excel to analyse the data from Google forms and it helps me in creating lists so as to generate leads.

Although most of the time I export my data into Google sheets, having the option to use Excel if needed is important

When I conduct research, I need data in Excel, and Google Forms allows for direct data transfer to Excel.

Because i can take my results to an excel document to share them with my boss or job partners

It is easy to transfer bulky survey data from google forms to excel for coding and analysis.

I used the data from google forms in excel in order to analyse the data visually in charts

This is important because i use it to transfer my data from one place to another.

SS

Santiago S.

Student

1/8
Gmail logo
Gmail

Integration rating: 4.8 (33)

It lets me send forms straight to people’s inboxes, so they see it quickly. I can also get notifications when someone fills out the form. This helps me stay updated without opening other apps. It saves time and makes sharing easy.

You can set up the forms in a way where your subjects can have a copy of their answers, or set up an email notification to let you know every time someone submits or answers the questionnaire.

It's very nice to be able to send out a Google form in bedded in an email. This way I can keep everything house in the same inbox.

Getting Google Forms notifications emailed to me is very helpful for being proactive and for managing flow of data.

Ability to integrate with GMail groups for permissions is a really quick win and helps with data security

Gmail is important to integrate with GoogleForms in terms of sharing the forms with other individuals.

We get the notifications and the info is saved safe. Single login for mail and forms

DB

Danielle B.

Student

1/7

Integration rating: 4.8 (44)

I use Google Forms with Google Workspace by linking forms directly to Google Sheets for easy data tracking, sharing forms through Gmail, and organizing everything neatly in Google Drive — it keeps my workflow super connected and efficient.

Having different softwares and connecting softwares are too technical and time consuming. Google has everything in one place.

This allows me to export the information into a format that either I can manipulate, or email really quickly.

The integration with Google Workspace enhances collaboration, security, efficiency, and data management.

It allows a streamlined workflow that connects with other Google services like calendar

Forms are accessed from Google workspace accounts and sent to workspace accounts.

LY

Lateef Y.

Customer Service Representative

1/6
Google Docs logo
Google Docs

Integration rating: 4.8 (32)

Since I do much of my planning and teaching from Word and Google Docs, this integration for myself and my students were so important.

yes probably ,especially when I'm at the school mostly google doc and google form ill open .

Every form that is filled on Google forms is automatically saved on Google docs(sheets).

I can easily incorporate the data I've collected from the document that I'm making

being able to produce a clear report for our leadership team makes this essential

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Anonymous R.

EL Teacher

1/5

Integration rating: 4.9 (13)

Because in that way I’m able to manage my class, work and announcements and be in direct contact with all my students to solve any doubts they would have

The ability to send a Form directly to Classroom makes the sharing of a Form so much easier for teachers.

I can link my quizzes and worksheets to my Google Classroom so that my learners can access them easily.

Teachers all around the world use forms to create test and study guides to help students pass.

AM

Agustin M.

Teacher

1/4
Zapier logo
Zapier

Integration rating: 4.7 (13)

Important to allow me to send the form result to another user automatically. It took some manual doing and wasn't as out-of-the-box as I was hoping it would be but it worked.

I use zapier to integrate other application such as zoho crm, activecampaign, email marketing tools etc. with google forms, as per the need and demands of my clients.

I used Zapier with Google Forms to connect with Connecteam to fill out new staff members personal details.

JH

Joy H.

Financial Coach

1/3

Integration rating: 4.9 (10)

Since I teach most of my lessons from PowerPoint and Slides, having the integration of this on Google Forms is important to make things more comprehensible for my English Learner students, helping them build their confidence and also language ability.

I can easily put the summarization from Google Forms in my Google Slides for my presentations

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Anonymous R.

EL Teacher

1/2

Integration rating: 4.6 (9)

I receive an alert email every time a form is submitted, this is sorted into a folder so I can see how many I've had at a glance without opening the forms web page.

outlook is one of my most used application as it is easier for me to use and keep my emails and files.

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Phil T.

Home User

1/2
Slack logo
Slack

Integration rating: 5.0 (9)

We use slack to communicate to the team and it serves as a delivery service for the forms.

JD

John D.

Marketing Manager

Integration rating: 4.7 (6)

We do conference through this zoom meetings and we got our survey or questions through google forms.

SK

Sanjoy K.

CEO

Google Meet logo
Google Meet

Integration rating: 4.8 (4)

In meetings, Google Forms is used to evaluate and check if the agenda was understood.

RM

Ralph M.

Student Auxiliary

Mailchimp logo
Mailchimp

Integration rating: 4.7 (3)

Use your Google Form to capture email addresses and have them load directly into your Mailchimp account. Create custom campaigns for these leads.

AP

Amanda P.

Owner Operator

MailerLite logo
MailerLite

Integration rating: 4.7 (3)

Having Google forms integrate with my mailing list provider means I can use forms in the emails I send out, helping me to capture data from my list more easily

EL

Emma L.

Author

Asana logo
Asana

Integration rating: 5.0 (3)

Together, Asana and Google forms make my daily tasks easier and more visible

AA

Alaeddine A.

CEO

PayPal logo
PayPal

Integration rating: 5.0 (2)

It's important to have a possibility to add a payment method, say, for a charity auction

ES

Elena S.

Front Desk Agent

Integration rating: 4.5 (2)

I would like to keep the information stored somewhere outside of forms, forever therefore this is important.

EA

Elgiz A.

Software Engineer

Airtable logo
Airtable

Integration rating: 4.5 (2)

Airtable helps organize the data from my surveys on Forms even better. I can then integrate that data from Airtable into other things as well.

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Anonymous R.

Software Engineer Intern

Google Forms customer support

What do users say about Google Forms customer support?

Customer support rating:

We analyzed 47 verified user reviews to identify positive and negative aspects of Google Forms customer support.

A small group of reviewers found the support staff helpful, professional, and quick to resolve issues when contacted.

Widespread user sentiment highlights that customer support is difficult to access or nearly non-existent for most users.

A significant portion of users report no live chat or direct support channels, relying instead on forums or help pages.

Common user feedback notes slow response times and limited effectiveness when support is reached, especially for free users.

Support options

Faqs/forum
24/7 (live rep)
Phone support
Knowledge base
Email/help desk
Chat

Training options

Videos

To see what individual users say about Google Forms's customer support, check out the review snippets below.

“I used the help desk to figure out how to close the survey by a certain time, and it was incredibly helpful and easy, however it would be great to have that visibly built in.”

SK

Simran K.

Law Student

“Headers and layouts can be difficult to manage at times, and customer support is sometimes lacking.”

RS

Rebecca S.

Analyst

“Because it's a google program, answers to problems or customer service in general can be difficult to find quickly.”

SM

Sean M.

Founder

Google Forms FAQs

Q. What type of pricing plans does Google Forms offer?

Google Forms has the following pricing plans:
Starting from: $0.00
Pricing model: Free

These products have better value for money


Q. What is Google Forms used for?

Google Forms is a free form builder tool that enables users to create surveys and questionnaires online in order to collect and organize information, simple or complex. Forms can be used to plan events, manage registrations, set up a poll, collect contact information, create a pop quiz, and more. Users can send all collected data to a spreadsheet and analyze data right in Google Sheets. When creating a form with Google Forms, users can select from multiple question types, customize values, and drag-and-drop to reorder questions. Question types include dropdowns, multiple choice, and linear scales. Users can also use page branching and question skip logic in order to show questions based on answers. Images, videos (including YouTube videos), logos, and custom logic can be added to forms in order to send professional looking surveys and questionnaires to individuals or customers. Google Forms will automatically suggest a set of colors to style the form, or users can choose from an assortment of curated themes. Responses to surveys and questionnaires are automatically collected and stored within Google Forms, with live response data and charts. Users can analyze entries with automatic summaries, and watch as responses appear in real time. Raw data can be accessed and analyzed via Google Sheets or other platforms. All forms are mobile responsive, meaning that users can create, edit, and complete forms using any device. Additional users can be invited via email and provided with access for collaboration. Google Forms can be shared with individuals via email, a link, embedded into a website, or shared via social media.


Q. What are the benefits of using Google Forms?

  • Keep forms private by adjusting the sharing settings for each Google form and control who is able to view and edit information.

  • Set up a questionnaire, send it to customers, and watch as the responses are recorded in real time into a spreadsheet.

  • Create questions and analyze results with the team with features for real-time collaboration, and create forms quicker without having to send multiple versions of the file.

  • Google Forms' smart data validation rules help ensure that email addresses are properly formatted, data is correct, and that people receive the appropriate questions based on previous answers.

  • All Google forms are responsive, meaning that users can create, edit, and respond to forms using any device such as a smartphone, tablet, or desktop computer.


  • Q. Who are the typical users of Google Forms?

    Google Forms has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Google Forms support?

    Google Forms supports the following languages:
    English, German


    Q. Does Google Forms offer an API?

    Yes, Google Forms has an API available for use.


    Q. What other apps does Google Forms integrate with?

    Google Forms integrates with the following applications:
    Firebase, Teachable, Kit, Microsoft SQL Server, Ninox, Kommo, Flodesk, Constant Contact, GitHub, Microsoft Outlook, PayPal, Google Analytics 360, Dropbox Business, Chatwork, Coda, Zoho CRM, Freedcamp, ManyChat, ClickSend, airSlate SignNow, Google Classroom, MailerLite, Wealthbox, Calendly, pdfFiller, Webflow, ABC Trainerize, Teamwork.com, Miro, Zapier, SimpleTexting, Google Docs, Formstack Documents, Gmail, Docusign, OneDrive, Airtable, Google Workspace, Streak, ClickFunnels, Trello, Google Drive, Box, PostgreSQL, Pipedrive, Zoom Workplace, Square Payments, Pipefy, Agile CRM, Microsoft Teams, Acuity Scheduling, WordPress, Dropbox Sign, Google Slides, Freshdesk, Brevo, Ontraport, Twitter/X, MySQL, HighLevel, Stripe, Close, SendGrid, Slack, Klaviyo, Google Contacts, SignRequest, Drip, Basecamp, GetResponse, Kajabi, LinkedIn for Business, Bitly, Accredible, Clio, Mailgun, Wave, Highrise, monday.com, Toky, ClickUp, Google Meet, Google Calendar, RD Station, Copper, Twilio, Follow Up Boss, NeverBounce, Wrike, Instagram, Asana, Podio, Notion, Xero, AWeber, Smartsheet, Evernote Teams, Google Sheets, Intercom, Productboard, Shopify, Zendesk Suite, Microsoft Excel


    Q. What level of support does Google Forms offer?

    Google Forms offers the following support options:
    FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat

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