App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Intermedia Unite
5
149
4
29
3
8
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one communications & collaboration tool
Table of Contents
Intermedia Unite - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Intermedia Unite overview
Based on 188 verified user reviews
What is Intermedia Unite?
Reviews for Intermedia Unite come from a wide variety of industries, including Financial Services (9% of reviewers), Health, Wellness and Fitness (8%), and Information Technology and Services (8%). The most frequent use case for Intermedia Unite cited by reviewers is small business VoIP and phone systems (60% of reviewers).
What do users say about Intermedia Unite pricing?
Most reviewers indicate Intermedia Unite offers significant cost savings and consistent, reasonable pricing. Most users consider the all-in-one package flexible and budget-friendly, and they appreciate predictable billing. Some users report added value from affordable hardware options.
Starting price
Alternatives
with better value for money
Pros & Cons
Call Management
Voicemail and Voice
Features
Bugs and Issues
Call Quality
Intermedia Unite’s user interface
Intermedia Unite pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.7
Ease of use
4.6
Customer support
4.8
Reviews sentiment
What do users say about Intermedia Unite?
Reviews for Intermedia Unite come from a wide variety of industries, including Financial Services (9% of reviewers), Health, Wellness and Fitness (8%), and Information Technology and Services (8%). The most frequent use case for Intermedia Unite cited by reviewers is small business VoIP and phone systems (60% of reviewers).
Select to learn more
Who uses Intermedia Unite?
Based on 188 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Intermedia Unite's key features
Most critical features, based on insights from Intermedia Unite users:
All Intermedia Unite features
Features rating:
Intermedia Unite alternatives
Intermedia Unite
Starting from
27.99
VoIP.ms
Starting from
1.1
Per month
Microsoft Teams
Starting from
4
/user
Per month
Nextiva
Starting from
25
/user
Per month
Intermedia Unite pricing
Pricing plans
Pricing details:
User opinions about Intermedia Unite price and value
Value for money rating:
Of 24 reviews that provide robust commentary on Intermedia Unite's price and value, mention it in a positive light.
Most reviewers indicate Intermedia Unite offers significant cost savings compared to other providers, with many appreciating its reasonable, clearly communicated, and consistent pricing. They say the service includes a robust set of features suitable for small businesses at a budget-friendly rate, and some users report added value from affordable hardware options. Most users consider the all-in-one package flexible, allowing them to pay based on their needs, and they appreciate the predictable monthly billing. Some reviewers feel the product delivers strong value for the price, though a few mention previous experiences of being overcharged with other services.
, and
Intermedia Unite integrations (20)
Integrations rated by users
We looked at 188 user reviews to identify which products are mentioned as Intermedia Unite integrations and how users feel about them.
Integration rating: 5.0 (4)
Integration rating: 5.0 (4)
Integration rating: 5.0 (2)
“I need my statuses updated when I am in meetings”
Dorle L.
Global Payroll Administrator
Integration rating: 5.0 (1)
Intermedia Unite customer support
What do users say about Intermedia Unite customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Intermedia Unite customer support.
Widely noted by reviewers, Intermedia Unite's customer support is prompt, knowledgeable, and consistently helpful.
A significant portion of users highlight the courteous and patient support team, available 24/7 for resolving issues.
Broad user base appreciates the ease of reaching tech support and the effectiveness in resolving onboarding and technical concerns.
Common user feedback praises the support team's expertise, making transitions and troubleshooting smooth and stress-free.
Support options
Training options
To see what individual users say about Intermedia Unite's customer support, check out the review snippets below.
“Intermedia's ready and immediate answers to all of our support questions make us look good and make it much more enjoyable for us to provide top-notch service to our customers.”
Dan B.
president
“I have had excellent tech support especially when we moved, Intermedia made sure the system was working to its full potential.”
glenn m.
Owner
Intermedia Unite FAQs
Intermedia Unite is a fully integrated, unified communication and collaboration platform for SMBs that combines a PBX phone system, video conferencing, meetings, chat, screen sharing and file collaboration into a single platform. The cloud-based system is designed to help lower costs, simplify management and increase employee productivity, including mobile and desktop apps which enable users to stay seamlessly connected wherever they go, on virtually any communication device. Intermedia Unite’s online phone service comes with over 90 enterprise-grade features within a single web-based management portal. The desktop app includes two usage modes, Softphone and Call Controller, which allow users to place, receive, and manage calls. The browser-based video-conferencing feature enables users to hold face-to-face meetings via HD video with multiple participants and video feeds—without any downloads or extensions required. Real-time screen sharing helps speed up and improve collaboration and decision making, including 2GB per user of storage which provide users with access to files stored in computers, mobile devices, file servers, and the web. Users can chat with team members in real time by sending and receiving instant messages with individuals or groups, pin favorite contacts to the top of the list, and get access to full contact chat history at anytime. All mobile chat and desktop chat messages are instantly synchronized. Intermedia Unite enables users to listen to and manage voicemail from the desktop phone or through the mobile app, and transcribed messages can be delivered via email or viewed while on-the-go. The presence indicator feature allows users to see whether a contact is available or on a call. Additional features include file backup, online faxing, remote office, call recording, and more.
These products have better value for money
