Shuup Pricing, Features, Reviews & Comparison of Alternatives

Shuup

True multivendor marketplace software for innovative stores.

5.0/5 (4 reviews)

Shuup overview

What is Shuup?

Multivendor Marketplace Ecommerce Software - Build innovative custom e-commerce marketplaces.

Let unlimited vendors sell products, services, and digital goods through your ecommerce marketplace.

Shuup offers a white-label solution, enabling managers to create a personalized marketplace with custom logo, colour, templates, landing pages, fonts, and brand themes. Features include data migration, cross-selling/up-selling, automatic notifications, geolocation, tax management, and more. Bulk product editing functionality allows users to update multiple product parameters, such as stock levels, discounts, prices, categories and vendor availability. An inventory tracking system lets vendors track sales, hide out-of-stock items, support pre-purchases, and configure alerts.

The order management feature in Shuup lets enterprises handle sales, create shipments, assign drivers, and accept refunds. Shuup's centralized dashboard allows users to manage product listings, profile pages, shipping methods/rates, and reports. The platform integrates with various third-party applications such as Microsoft Dynamics, Oracle, QuickBooks, HubSpot, MailChimp, and Stripe.

Build any multivendor idea from a niche B2B marketplace, to a huge online mall.
www.shuup.com

Pricing

Starting from
$299/month
Pricing options
One time license
Subscription
Open source
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
Shuup screenshot: Shuup admin dashboard for managing unlimited vendors.Shuup screenshot: B2B Multivendor MarketplaceShuup screenshot: Customer Account DashboardShuup screenshot: Order from multiple vendors in a single checkout.Shuup screenshot: Easy Product Category Management and InventoryShuup screenshot: Easy API's let you connect to all your needed software and tools.

Shuup user reviews

Excellent
4

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  5.0
  4.8
  5.0
Taylor Somera

Highly Flexible Integrated Online Marketplace

Used daily for 1-2 years
Reviewed 2020-04-01
Review Source: Capterra

SHUUP offers complete flexibility in its marketplace platform. Our organization requires a unique hierarchy, multi-level access, and custom payment and transfer setup. The SHUUP team is knowledgable in all aspects of building out a marketplace and was able to not only guide our decision in third-party integration but build the platform within the time, scope and budget we allotted. The development team is easy to work with, quick to respond and understanding. We've launched the MVP of our platform and I cannot wait to dive into more enhancements with the SHUUP Team.

Pros
SHUUPS Marketplace platform is agnostic to third-party integrations. The development team has been able to integrate with as many third-party partners and as custom as we would like. It's truly a custom-built platform. The team offers a template that's very user friendly but they also have the ability to redesign to your liking.

Cons
Building out a system like the marketplace we implemented with SHUUP was new to our organization so naturally we did have a few hurdles mostly stemming from business analysis and processes. Working with our third-party partners and sellers the SHUUP team has made themself available to advise on business calls. The two areas I see for improvement are web traffic analytics and overall site reporting some of this difficulty might come from our SSO integration and multiple custom versions of our marketplace per region.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Vipul Patel

I would recommend Shuup as the Software Developers of Choice

Used daily for 6-12 months
Reviewed 2019-08-19
Review Source: Capterra

Pros
I have worked with Shuup between 6-12 months and my experience so far has been outstanding. From Sales through to Development and Support they have gone above and beyond to build out a bespoke Marketplace Platform to match my complex requirements and value for money has been on point. From the outset Shuup took the time to understand my goals and ideas and worked very closely with me to build a responsive website that has met the needs for my business. The team have been very flexible with changes that I have requested during sprints but also honest if not possible. They always have a solution or a suggestion to help improve your features which have always been welcomed. I look forward to working with Shuup for the foreseeable future and very happy to be partnering with such a great team.

Cons
I don't have any Cons that I would like to mention at this time

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Julian Foltz

Amazing Solution After a Long Search

Used daily for 6-12 months
Reviewed 2020-05-30
Review Source: Capterra

They've been a great help, I started not only with the exiting platform but with additional customization and development hours for front-end and back-end features. They've been extremely helpful and very responsive, very understanding of our goals, and have also encouraged new ones and found solutions during our collaboration online and over the phone. They have a great team, I would recommend them o anyone looking for a smart and hard-working team that gets done with they promise, great service and company.

Pros
The best part of this platform is the existing tools and growing index, it was exactly what we needed when it comes to a marketplace and had just about everything already in place for our extensive needs.

Cons
I don't think there is anything I don't like, everything is adjustable, and it works one way or another with simple adaptation, all you have to do is get used to the interface which took less time than I initially thought.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ian Phyper

They build around your needs

Used daily for less than 6 months
Reviewed 2020-08-28
Review Source: Capterra

I enjoyed the working experience, communication and delivery to performance so much I brought to them another development platform much larger than my original one. I have already recommended them to other business associates. Good rates, great service, they listen, they ask lots of questions, they aim to provide you exactly what you want and if it will cost a little bit more, they are up front and honest about the extra costs and the challenges that bring them to those extra costs, otherwise known as honesty.

Pros
The software is simplistic in design and function but robust in the power from behind the scenes. Once I got the hand of setting up vendors on my platform I was able to customize it according to my vendors and consumers needs. The look and feel of the site is not over the top, is easy to navigate and provides my market with an easy to use application.

Cons
Steep learning curve, lots and lots of understanding what controls do what affecting what in the end result the consumer and the vendor sees. I wish there was a detailed back end store setup platform that identifies which attributes or platforms or modifiers affect different categories in what the consumer/vendor sees.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Shuup pricing

Starting from
$299/month
Pricing options
One time license
Subscription
Open source
View Pricing Plans

• Enterprise License - $999 per month
• SME Package - $7500 to launch ($299 per month optional hosting and support)

Shuup features

API
Activity Dashboard
Automatic Notifications
Content Management
Customizable Branding
Data Import/Export
Inventory Management
Order Management
Product Catalog
SEO Management
Search Functionality
eCommerce Management

Customizable Templates (187 other apps)
Drag & Drop Interface (141 other apps)
Electronic Payments (116 other apps)
Reporting & Statistics (151 other apps)
Social Media Integration (106 other apps)
Template Management (106 other apps)
Third Party Integration (228 other apps)
Website Management (106 other apps)

Additional information for Shuup

Key features of Shuup

  • CRM
  • Catalog Management
  • Category Management
  • Fee / Commission Management
  • Kitting
  • Loyalty Program
  • Multi-Vendor
  • Payment Processing
  • Product Configurator
  • Ratings / Reviews
  • Reviews Management
  • Templates
  • Vendor Portal
View All Features

Benefits

• Build any multivendor idea from a niche B2B marketplace, to a huge online mall.
• Multiple vendors sell goods, services, rentals, or downloads.
• Increase your product offering when vendors add new goods.
• Control the marketplace and vendors through a single dashboard.
• Give vendors and staff different permissions.
• Vendors handle their own orders and product inventory.
• Driver management and geolocation.