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HelpOnClick Logo

Live Chat Software and Virtual agent for SMBs

Table of Contents

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HelpOnClick - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

HelpOnClick overview

What is HelpOnClick?

HelpOnClick software is a powerful solution for small and midsize business. The combination of multiple up-to-date features and moderate price makes the software a real catch for business owners.

Real time traffic monitoring and chatting with customers is available right after installation, which is only a copy&paste setup. Advanced customization options help website owners make the tool fit in the look and feel of their website.

HelpOnClick can be integrated into any website. It supports multiple websites and departments, so that operators can provide assistance on several websites from the same account. At the same time administrators can apply different settings and templates on different websites.

HelpOnClick provides native applications for iOS and Android devices, chat for Facebook pages, Virtual assistant (automated replies), integration with the HelpOnClick Help Desk or any help desk of your choice.

Starting price

7.2 /
per month

Alternatives

with better value for money

HelpOnClick’s user interface

Ease of use rating:

HelpOnClick reviews

Overall rating

4.6

/5

12

Positive reviews

83

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.83/10
Rating distribution

5

4

3

2

1

7

5

0

0

0

Who uses HelpOnClick?

Based on 12 verified user reviews.

Company size

- Not enough reviews

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services
Computer Software

Use cases

Customer Service
Live Chat
Help Desk

HelpOnClick's key features

Most critical features, based on insights from HelpOnClick users:

AI copilot
Alerts/Escalation
API
Automated routing
Autoresponders
Call center management
Canned responses
Chat/Messaging
CRM
Customizable branding

All HelpOnClick features

Features rating:

AI copilot
Alerts/Escalation
API
Automated routing
Autoresponders
Call center management
Canned responses
Chat/Messaging
CRM
Customizable branding
Customizable fields
Email management
File sharing
Geotargeting
Interaction tracking
Knowledge base management
Live chat
Mobile access
Mobile app
Offline form
Performance metrics
Proactive chat
Real-time consumer-facing chat
Real-Time monitoring
Reporting/Analytics
Screen sharing
Search/Filter
Self service portal
Service level agreement (sla) management
Social media integration
Surveys & feedback
Third-Party integrations
Ticket management
Transcripts/Chat history
Transfers/Routing

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HelpOnClick pricing

Value for money rating:

Starting from

7.2

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about HelpOnClick price and value

Value for money rating:

HelpOnClick support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Email/Help Desk
Chat
Knowledge Base

Training options

Documentation
Videos

HelpOnClick FAQs

Related categories