getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

ReviewInc Logo

Reputation management and customer experience software unite

visit website

Table of Contents

ReviewInc - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

ReviewInc overview

What is ReviewInc?

ReviewInc is online reputation management and customer experience software in one dashboard. The reputation management software is designed to help businesses of all sizes handle, monitor, collect, and share customer reviews across multiple platforms such as Google, Facebook, and more. Administrators can configure access permissions for team members, gain visibility into employee performance, and upload data about campaign recipients in bulk via CSV or Microsoft Excel files.

Using ReviewInc, enterprises can identify the source of negative reviews, filter business metrics based on time period, campaign type, and ratings on role-based dashboards, and create customizable review collection forms by adding brand logos and colors. Managers can receive notifications about new reviews and design custom surveys and send them to clients via email, text, or social media platforms. Supervisors can add discount coupons or offers to reward customers for leaving reviews. Businesses can also utilize the credential manager to handle login and password details for each review website.

ReviewInc facilitates integration with various third-party systems such as Zapier, Salesforce, and more. Organizations can also track return on investment (ROI) for specific marketing campaigns, embed review collection widgets into corporate websites or social media pages, and secure client information in compliance with Health Insurance Portability and Accountability Act (HIPAA) standards.

ReviewInc’s communication tools are a flexible and automated communication system that tracks every step in the customer-facing processes. With a few easy steps, create a customized customer experience to make your business shine.

Starting price

try for free

Pros & Cons

Ease of Use

Integrations

ReviewInc’s user interface

Ease of use rating:

ReviewInc pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(6)
5(29)

What do users say about ReviewInc?

ReviewInc will give you a quote for pricing to fit your business.

Select to learn more


Who uses ReviewInc?

Based on 35 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Accounting
Marketing and Advertising
Health, Wellness and Fitness
Arts and Crafts
Others

Use cases

Review Management
Customer Experience
Customer Service
Reputation Management
Customer Satisfaction

ReviewInc's key features

Most critical features, based on insights from ReviewInc users:

Reporting/Analytics
Review request
Negative feedback management
Response management
Customer experience management

All ReviewInc features

Features rating:

360 degree feedback
Access controls/permissions
Activity dashboard
Activity tracking
AI/Machine learning
Alerts/Escalation
Alerts/Notifications
Anonymous feedback
API
Automated responses
Autoresponders
Batch communications
Campaign management
Chat/Messaging
Collaboration tools
Commenting/Notes
Communication management
Competitive analysis
Content management
CRM
CRM integration
Customer database
Customer experience management
Customer history
Customer journey mapping
Customer portal
Customer segmentation
Customizable branding
Customizable fields
Customizable forms
Customizable questions
Customizable reports
Customizable templates
Dashboard
Data import/export
Data visualization
Drag & drop
Email management
Email reminders
Engagement tracking
Event triggered actions
Feedback management
Gamification
Hashtag tracking
Inbox management
Interaction tracking
Interactive content
Keyword tracking
Live chat
Media monitoring
Mobile survey
Monitoring
Multi-Channel campaigns
Multi-Channel communication
Multi-Channel data collection
Multi-Channel distribution
Multi-Language
Multi-Location
Negative feedback management
NPS of customers
NPS of employees
NPS survey structure
Performance metrics
Personalization
Process/Workflow automation
Question branching
Ratings/Reviews
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Reminders
Reporting/Analytics
Reporting & statistics
Response management
Review monitoring
Review notification
Review request
Review sharing
Search/Filter
Sentiment analysis
SEO management
SMS messaging
Social media integration
Social media monitoring
Social promotion
Social sharing
SSL security
Survey/Poll management
Surveys & feedback
Tagging
Template management
Text analysis
Text fields
Third-Party integrations
Trend analysis
Visual analytics
Website integration
White label
Widgets
Workflow management

ReviewInc alternatives

ReviewInc logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Trustpilot logo

Starting from

299

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
TrueReview logo

Starting from

49

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Birdeye logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

ReviewInc support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Phone Support
Email/Help Desk
Knowledge Base
FAQs/Forum

Training options

Live Online
Documentation
Webinars
Videos

ReviewInc FAQs

Related categories