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Domo Logo

The AI and Data Products Platform

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Domo - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

Domo overview

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Based on 329 verified user reviews

What is Domo?

Domo is a data visualization solution with key features that include data visualization, data connectors, and more.

Who uses Domo?

By industry, Domo reviewers are most commonly professionals in computer software (15%). The most frequent use case for Domo cited by reviewers is data visualization (65% of reviewers).

What do users say about Domo pricing?

Reviewers indicate that Domo’s pricing is higher than other tools, and many users feel it is expensive for small businesses. Some users report frustration with limited free features, extra costs, and the lack of monthly payment options. However, some reviewers find Domo more affordable than certain competitors and appreciate its value if their organization can justify the investment.

What are the most popular integrations for Domo?

The Domo integration most frequently cited by reviewers is NetSuite, an accounting product rated 4.3 out of 5 for its integration with Domo.

Starting price

Free
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Pros & Cons

Data Management

User Interface

Training and Learning Curve

Pricing

Customization Options

High, restrictive pricing structure

Domo’s user interface

Ease of use rating:

Domo pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(14)
3-4(146)
5(169)

What do users say about Domo?

Domo is a data visualization solution with key features that include data visualization, data connectors, and more.

Select to learn more


Who uses Domo?

Based on 329 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Computer Software
Financial Services
Information Technology and Services
Retail
Others

Use cases

Data Visualization
Dashboard
Reporting
Business Intelligence
Data Analysis

Domo's key features

GetApp's analysis of 46 verified user reviews collected between November 2021 and December 2024 identifies Domo's most critical features and summarizes user sentiment about those features.

Data visualization

Reviewers appreciate Domo's data visualization capabilities. They highlight the wide selection of customizable charts and graphics, making it simple to create visuals for various business needs. Users report that the 'Analyzer' tool facilitates easy creation of graphs, charts, and tables. They find the visualizations intuitive and valuable for demonstrating company analytics. However, some users mention that charts are not very responsive to resizing, making dashboard design complex. They also note that Domo's visualizations help in making data easier to digest and understand. Of the 28 Domo users who gave detailed accounts of their use of Data Visualization, 96% rated this feature as important or highly important.

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“There is a good selection of data visualisation options along with the ability to customise these further as needed, so that it is very simple to create the kind of charts and graphics for all your business needs. ”
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Tanya B.

Marketing Analyst

“DOMO has all basic charts, opportunity to create custom charts, the downside is that charts are not very responsive to resizing, so building nicely designed dashboards is a complex task.”
MK

Mariia K.

Lead software engineer


Data connectors

Reviewers indicate that Domo's data connectors are essential for integrating various data sources. They appreciate the wide variety of pre-built connectors, including MySQL, Pendo, Salesforce, and HubSpot, which simplify data import without requiring coding knowledge. Users report that Domo's connectors enable comprehensive reporting in one location. However, some find the setup time-consuming and note occasional issues with specific connectors like SAP. They also mention that support for connectors can be slow, but overall, the connectors enhance Domo's usability. Of the 19 Domo users who gave detailed accounts of their use of Data Connectors, 95% rated this feature as important or highly important.

See related user reviews

“Data connectors are what makes Domo so easy to use. Getting data from MySQL, Pendo, SF, or HubSpot, is very easy and quick to setup. Requires no code and essentially no prior knowledge of data transfer/cleaning practices.”
VB

Vincent B.

Business Analyst

“DOMO provides Out of box connectors with other systems like NetSuite, Salesforce.”
FL

Frank L.

IT


All Domo features

Features rating:

Data synchronization
Consolidation/Roll-Up
Data transformation
Deployment management
Drag & drop
Data integration
Income & balance sheet
Integrations management
Job scheduling
Mobile dashboards
Data security
Publishing/Sharing
Real-Time analytics
Data extraction
Real-Time updates
Reporting & statistics
Data migration
Scorecards
Self service data preparation
Self-service analytics
Single sign on
Statistical analysis
Third-Party integrations
Data analysis tools
Data management
Multiple data sources
Reporting/Analytics
Dashboard creation
Real-Time data
Functions/Calculations
Data capture and transfer
Access controls/permissions
Data import/export
Dashboard
Workflow management
Data quality control
Search/Filter
KPI monitoring
Collaboration tools
Customizable reports
Metadata management
Key performance indicators
Customizable dashboard
Data discovery
Visual analytics
Alerts/Notifications
Ad hoc reporting
Scheduled/Automated reports
Forecasting
Performance metrics
Sales reports
Role-Based permissions
AI copilot
AI/Machine learning
Remote access/control
Reminders
Relational display
Regression analysis
Alerts/Escalation
API
Application development
Public dashboards
Project management
Progress tracking
Profitability analysis
Profit/Loss statement
"What if" scenarios
Widgets
Web services
Visualization
Visual workflow management
Visual modeling
Visual discovery
Trend/Problem indicators
Trend analysis
Time series analysis
Accounting
Templates
Streaming analytics
Strategic planning
Statistical simulation
Activity dashboard
SSL security
Activity tracking
Single page view
Sentiment analysis
Ad hoc Analysis
Ad hoc query
Security management
Goal management
General ledger
Funnel analysis
Cash management
Financial reporting
ETL - extract transfer load
ETL
ERP integration
Charting
Device enrollment
Data warehouse
Compliance tracking
Conversion tracking
CRM
Customer database
Customer journey mapping
Customizable branding
Data cleansing
Customizable templates
Data blending
Customization
Data aggregation and publishing
Private dashboards
Predictive analytics
OLAP
Non-Relational Transformations
Multivariate analysis
Application management
Multi-User collaboration
Mobile reporting
Association discovery
Mobile access
Match & merge
Marketing reports
Audit trail
Interactive reports
Benchmarking
Integration into third party applications
Integrated development environment
Information governance
Budgeting/Forecasting
In-Database processing
HR management
Graphical user interface

Domo awards

Domo alternatives

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Domo pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Full platform
  • Unlimited users
  • Onboarding support
  • Self-service education
  • One training session

Paid

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Full platform
  • Unlimited users
  • Onboarding support
  • Self-service education
  • One training session
  • Dedicated account team
  • Volume discounts
  • Custom add-ons available
  • Support packages
  • AWS private link
  • HIPAA compliant environment

User opinions about Domo price and value

Value for money rating:

Of 27 reviews that provide robust commentary on Domo's price and value, 30% mention it in a positive light.

Reviewers indicate that Domo’s pricing is often higher than other business intelligence tools, with many users feeling it is expensive, especially for small and medium-sized businesses. Some users report frustration with the lack of entry-level packages, limited free features, and extra costs for advanced functionalities. They say the subscription model and per-user pricing can add up quickly, and some mention the absence of monthly payment options as a drawback. However, some reviewers find Domo more affordable than certain competitors and appreciate the value it provides if their organization can justify the investment.

, and

To see what individual users think of Domo's cost and value, check out the review excerpts below.

“The free version comes with 80 data connection options and they offer a trial period (to expand to all 400 data connection options) so give it a whirl, you might like what you find!”
SB

Susan B.

Digital Business and Marketing Consultant

“It's a bit more on the expensive side. And it can get more expensive than originally planned, because of the cap they have on rows.”
LR

Laura R.

Database Engineer

“It's expensive overall, and features like visualization hosting are extremely expensive.”
VB

Vincent B.

Business Analyst

Domo integrations (123)

Integrations rated by users

We looked at 329 user reviews to identify which products are mentioned as Domo integrations and how users feel about them.

Sage Intacct logo
Sage Intacct

Integration rating: 5.0 (2)

Having actual financial data automatically coming through is essential to run our business.

CF

Caitlyn F.

Director of FP&A

Filevine logo
Filevine

Integration rating: 5.0 (1)

This is important as Filevine is our main system so it sends the information over to domo for tracking purposes

RL

Ramon L.

Office manager

NetSuite logo
NetSuite

Integration rating: 4.3 (4)

Toggl Track logo
Toggl Track

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Shopify logo
Shopify

Integration rating: 5.0 (1)

Pendo logo
Pendo

Integration rating: 2.0 (1)

Xero logo
Xero

Integration rating: 5.0 (1)

Integration rating: 3.0 (1)

Docusign logo
Docusign

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Harvest logo
Harvest

Integration rating: 5.0 (1)

Domo customer support

What do users say about Domo customer support?

Customer support rating:

We analyzed 34 verified user reviews to identify positive and negative aspects of Domo customer support.

A number of users highlight Domo's customer support as responsive, helpful, and easy to reach by phone or email.

Multiple users report slow response times, lack of professionalism, and pressure to purchase premium support options.

Support options

Email/help desk
Chat
Phone support
24/7 (live rep)
Faqs/forum
Knowledge base

Training options

Webinars
Videos
Live online
In person
Documentation

To see what individual users say about Domo's customer support, check out the review snippets below.

“Overall Domo provided all the functions needed out of our BI software and allowed for the connections needed and provided excellent customer service when needed.”

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Austin S.

Analyst

“The best part of Domo though is the customer support. When you call support you get a human right away and they are always ready to help regardless of how complicated your problem is or how much time it will take to solve.”

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Drew D.

Director of Sponsored Content & Audience Data

“Domo's support team definitely needs improvement - their response time is lacking and frequently ask for information that has already been provided in the initial ticket submission.”

MH

Morgan H.

Data Analyst

Domo FAQs

Q. Who are the typical users of Domo?

Domo has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What is Domo used for?

Domo is a comprehensive AI and data platform that connects and prepares data from any source, enabling users to transform it into insights. It helps users automate workflows, predict trends, and provide answers directly from the source for data-driven decisions. The platform's business intelligence features engage users with real-time analytics, AI-powered conversations, and shareable insights, facilitating decision-making. Domo's security and governance measures, including encryption and access controls, allow organizations to explore their data while adhering to industry standards. The platform supports the creation of low-code and pro-code business applications that automate processes, streamline decision-making, and deliver visualization, reporting, and embedded analytics capabilities.


Q. What are the benefits of using Domo?

• Connect to any source of data such as spreadsheets, cloud-based applications, on premise, ERP/data warehouses, databases and social media
• Collaborate with the team and send and discuss important data
• Assign projects and tasks to different team members
• Business intelligence that enables real-time analytics, data exploration through AI, and sharing insights for informed decision-making
• Security and governance with encryption and access controls that adhere to industry standards


Q. What languages does Domo support?

Domo supports the following languages:
Chinese (Simplified), Danish, Dutch, English, French, German, Hindi, Italian, Japanese, Portuguese, Portuguese, Spanish


Q. Does Domo support mobile devices?

Domo supports the following devices:
Android, iPad, iPhone


Q. Does Domo offer an API?

Yes, Domo has an API available for use.


Q. What level of support does Domo offer?

Domo offers the following support options:
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base

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