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Domo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The AI and Data Products Platform
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Domo - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Domo overview


Based on 329 verified user reviews
What is Domo?
Domo is a data visualization solution with key features that include data visualization, data connectors, and more.
Who uses Domo?
By industry, Domo reviewers are most commonly professionals in computer software (15%). The most frequent use case for Domo cited by reviewers is data visualization (65% of reviewers).
What do users say about Domo pricing?
Reviewers indicate that Domo’s pricing is higher than other tools, and many users feel it is expensive for small businesses. Some users report frustration with limited free features, extra costs, and the lack of monthly payment options. However, some reviewers find Domo more affordable than certain competitors and appreciate its value if their organization can justify the investment.
What are the most popular integrations for Domo?
The Domo integration most frequently cited by reviewers is NetSuite, an accounting product rated 4.3 out of 5 for its integration with Domo.
Starting price
Pros & Cons
Data Management
User Interface
Training and Learning Curve
Pricing
Customization Options
High, restrictive pricing structure
Domo’s user interface
Domo pros, cons and reviews insights


To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.3
Ease of use
4.1
Customer support
4.0
Reviews sentiment
What do users say about Domo?
Domo is a data visualization solution with key features that include data visualization, data connectors, and more.
Select to learn more
Who uses Domo?
Based on 329 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Domo's key features
GetApp's analysis of 46 verified user reviews collected between November 2021 and December 2024 identifies Domo's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Domo's data visualization capabilities. They highlight the wide selection of customizable charts and graphics, making it simple to create visuals for various business needs. Users report that the 'Analyzer' tool facilitates easy creation of graphs, charts, and tables. They find the visualizations intuitive and valuable for demonstrating company analytics. However, some users mention that charts are not very responsive to resizing, making dashboard design complex. They also note that Domo's visualizations help in making data easier to digest and understand. Of the 28 Domo users who gave detailed accounts of their use of Data Visualization, 96% rated this feature as important or highly important.

Tanya B.
Marketing Analyst
Mariia K.
Lead software engineer
Reviewers indicate that Domo's data connectors are essential for integrating various data sources. They appreciate the wide variety of pre-built connectors, including MySQL, Pendo, Salesforce, and HubSpot, which simplify data import without requiring coding knowledge. Users report that Domo's connectors enable comprehensive reporting in one location. However, some find the setup time-consuming and note occasional issues with specific connectors like SAP. They also mention that support for connectors can be slow, but overall, the connectors enhance Domo's usability. Of the 19 Domo users who gave detailed accounts of their use of Data Connectors, 95% rated this feature as important or highly important.
See related user reviews
Vincent B.
Business Analyst
Frank L.
IT
All Domo features
Features rating:
Domo awards
Domo alternatives
Domo pricing
Pricing plans
Pricing details:
User opinions about Domo price and value
Value for money rating:
Of 27 reviews that provide robust commentary on Domo's price and value, 30% mention it in a positive light.
Reviewers indicate that Domo’s pricing is often higher than other business intelligence tools, with many users feeling it is expensive, especially for small and medium-sized businesses. Some users report frustration with the lack of entry-level packages, limited free features, and extra costs for advanced functionalities. They say the subscription model and per-user pricing can add up quickly, and some mention the absence of monthly payment options as a drawback. However, some reviewers find Domo more affordable than certain competitors and appreciate the value it provides if their organization can justify the investment.
, and
To see what individual users think of Domo's cost and value, check out the review excerpts below.
Domo integrations (123)
Integrations rated by users
We looked at 329 user reviews to identify which products are mentioned as Domo integrations and how users feel about them.
Integration rating: 5.0 (2)
“Having actual financial data automatically coming through is essential to run our business. ”
Caitlyn F.
Director of FP&A
Integration rating: 5.0 (1)
“This is important as Filevine is our main system so it sends the information over to domo for tracking purposes ”
Ramon L.
Office manager
Integration rating: 4.3 (4)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 2.0 (1)
Integration rating: 5.0 (1)
Integration rating: 3.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Domo customer support
What do users say about Domo customer support?
Customer support rating:
We analyzed 34 verified user reviews to identify positive and negative aspects of Domo customer support.
A number of users highlight Domo's customer support as responsive, helpful, and easy to reach by phone or email.
Multiple users report slow response times, lack of professionalism, and pressure to purchase premium support options.
Support options
Training options
To see what individual users say about Domo's customer support, check out the review snippets below.
“Overall Domo provided all the functions needed out of our BI software and allowed for the connections needed and provided excellent customer service when needed.”

Austin S.
Analyst
“The best part of Domo though is the customer support. When you call support you get a human right away and they are always ready to help regardless of how complicated your problem is or how much time it will take to solve.”

Drew D.
Director of Sponsored Content & Audience Data
“Domo's support team definitely needs improvement - their response time is lacking and frequently ask for information that has already been provided in the initial ticket submission.”
Morgan H.
Data Analyst
Domo FAQs
Domo has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What is Domo used for?
Domo is a comprehensive AI and data platform that connects and prepares data from any source, enabling users to transform it into insights. It helps users automate workflows, predict trends, and provide answers directly from the source for data-driven decisions. The platform's business intelligence features engage users with real-time analytics, AI-powered conversations, and shareable insights, facilitating decision-making. Domo's security and governance measures, including encryption and access controls, allow organizations to explore their data while adhering to industry standards. The platform supports the creation of low-code and pro-code business applications that automate processes, streamline decision-making, and deliver visualization, reporting, and embedded analytics capabilities.
Q. What are the benefits of using Domo?
• Connect to any source of data such as spreadsheets, cloud-based applications, on premise, ERP/data warehouses, databases and social media
• Collaborate with the team and send and discuss important data
• Assign projects and tasks to different team members
• Business intelligence that enables real-time analytics, data exploration through AI, and sharing insights for informed decision-making
• Security and governance with encryption and access controls that adhere to industry standards
Q. What languages does Domo support?
Domo supports the following languages:
Chinese (Simplified), Danish, Dutch, English, French, German, Hindi, Italian, Japanese, Portuguese, Portuguese, Spanish
Q. Does Domo support mobile devices?
Domo supports the following devices:
Android, iPad, iPhone
Q. Does Domo offer an API?
Yes, Domo has an API available for use.
Q. What level of support does Domo offer?
Domo offers the following support options:
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base



























