Domo Pricing Plan & Cost Guide

Domo

Connecting people with the data they need to drive business

4.23/5 (189 reviews)

Domo Pricing

Pricing model: Subscription

Free Trial: Available

Standard: $83 USD user/month

Professional: $160 USD user/month

Enterprise: $190 USD user/month

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Domo Pricing Reviews

Pros

  • It seems like the functionality and data representation is limitless. The visualizations are great and clients love to see their data this way.Ivan W.Read the full review
  • I like the Run Dataflow feature that was just added, it's been a huge lifesaver. It used to take so much time managing all the steps one by one, but now it's so much straightforward.William Y.Read the full review
  • The ETL is pretty simple to learn. Implementation consultant (that's NOT DOMO) is pretty responsive, if you get a good company.Seung P.Read the full review

Cons

  • Compute resources are not brokered well and during high traffic times we can have dataflows run for up to 2 hours. My worst experience with domo was with their customer service/integration team.Verified ReviewerRead the full review
  • I don't consider this a terrible con, but for those users who do not already do things in the cloud, this could be a con.Deb T.Read the full review
  • So I wouldn’t classify this as a con, but if there is one thing that frustrates me, that’s it.Brock J.Read the full review
89%
recommended this to a friend or a colleague

25 reviewers had the following to say about Domo's pricing:

Rob T.

Way too expensive

Used occasionally for free trial
Reviewed 2019-04-03
Review Source: Software Advice

Pros
Awesome overview of many company metrics on multiple platforms

Cons
Far too expensive with cheaper options available and just as good

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 2/10

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Mike H.

Domo Gives A Good Deep Dive

Used weekly for 1-2 years
Reviewed 2017-02-06
Review Source: Capterra

We have tested Domo in various areas of our business. Most value comes from dissecting a large volume of information in a short amount of time. Presentation capabilities are very good.

Pros
Ease of use. Presentation capabilities

Cons
Cost / Benefitss may be low

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Mela S.

Business intelligence tool

Used weekly for 6-12 months
Reviewed 2018-02-27
Review Source: Capterra

Pros
Very nice interface. Great dashboard widgets. Shows very nice and creative trend indicators. Offers a lot of connectors to other apps like Quickbooks or Social Media, so you can create indicators from external data to analyze and present results to the board.

Cons
The price is very high. Not for small or medium companies, obviously they will not be able to afford it because of the high price.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Jeremy M.

Good Product but Pricey

Used occasionally for 2+ years
Reviewed 2020-10-06
Review Source: Capterra

While it is a great program for taking data from multiple sources and making useful charts, the cost can be extremely prohibitive. In order for lots of employees to see these charts, they require logins which just keeps the cost going up higher and higher.

Pros
Reports are beautiful and can be customized in endless ways. Data integrations are numerous and allow companies to bring in data from a wide variety of sources. Data can be combined when otherwise impossible allowing for third party platform data to become more useful and provide further insights.

Cons
Pricing. Domo is very expensive compared to other platforms. Many similar software is out there now and is often times free or much smaller in cost. Domo can be very difficult to learn at first if you are not somewhat familiar with SQL.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Susan B.

Domo How Do I Love Thee (A Creative Digital Analyst's Dream Come True)

Used weekly for less than 6 months
Reviewed 2017-01-10
Review Source: Capterra

I hate to write a review where I gush about an app because the cynic in all of us is "suspect of that." But honestly this a 100% independent, I-am-just-a-fan kind of review! So there's my disclaimer, here's the review: Domo is the kind of app that closeted left-brain geeks masquerading as creative right-brain types LOVE to find! Data is at the heart of showcasing almost anything one might do online these days. And Domo is the app to help you truly "showcase" the numbers, without needing to write a gazillion lines of code in the process. As a creative marketer with a strong tech bent, I spend countless hours trying to visually show my clients what's what (clients who are rarely numbers savvy, yet always want to see "the numbers"). Domo has proven to be my "go to" place for accomplishing just that. The visualization capabilities are staggering. The ease of incorporating data sources into the platform is ridiculously simple (well, ok, not *ridiculously* simple, but simple enough that I think if you have any interest in data or numbers you could absolutely rock the platform). Domo is as simple as connecting your data and building a "card" - sort of a mini-dashboard. I use it to create easy to read reports on Analytics and Social for my clients. They love it! The only limit you may find in the Domo universe is the price point - while basic functions are free and come with a generous 100gb of space, may be a deal breaker for many consultants (as they only offer this as an annual payment option). If Domo would offer a pay by the month option, they would be golden! Finally, there's Domo for Developers (beta) that allows you to customize just about everything you can think of! What's not to love in that?? The free version comes with 80 data connection options and they offer a trial period (to expand to all 400 data connection options) so give it a whirl, you might like what you find!

Pros
All in one, comprehensive data visualization platform that makes my clients happy! The free features are good enough to give anyone a decent jumpstart on data analysis.

Cons
The pricing structure could be more flexible to allow for independent consultants to utilize the platform with greater ease (and ease SMBs owners into the value of the platform).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Socrates M.

great UI but a bit pricey

Used daily for less than 6 months
Reviewed 2019-01-15
Review Source: Software Advice

Pros
customer service reps are very pleasant and helpful. the UI and all info on dashboard is great - all info is in real-time too. love love love the dashboard.

Cons
a bit pricey. the reps started with one price during the trial but quoted another, much higher price, afterwards. it's all cloud-based so if your business is all central, that can add to cost, in addition to the hassle

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Patrick S.

Great BI tool for executives

Reviewed 2016-10-06
Review Source: Capterra

I am the Domo champion at my institution. We have not used a formal BI tool before Domo, so it is difficult to compare it to other platforms. What I do know is that Domo is an excellent way to marry disparate data sources into a single graphical or tabular output. My executives love the simplicity and my board and customers love the graphical output. We use them for internal reporting on a large display, customer presentations, board reports, and daily executive reporting. Recommended.

Pros
Functionality, simplicity

Cons
Price

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Michael K.

Helpful BI tool, but at a cost

Used weekly for less than 6 months
Reviewed 2018-03-13
Review Source: Software Advice

Pros
Beautiful user interface and graphical layouts are easy on the eyes and easy to present to C-level employees.

Cons
Very expensive for the functionality that you get. The price is really geared towards companies that use multiple data sets or have large chunks of data that need massaging.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Mark E.

At first glance I wasn't impressed, but the more I use it the more I like it.

Used weekly for 6-12 months
Reviewed 2017-08-08
Review Source: Capterra

Easy ways to visualize data. A step up from my own reports in excel.

Pros
Allows us to build customized reports and export them immediately. This is nice when we are throwing something together, but still, want it to look professional.

Cons
Maybe it's just our license but it seems like the branding or white labeling was done very poorly. I often export reports but delete logos because of how cheap the logos look.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Eric L.

The future of cloud analytics

Reviewed 2016-05-17
Review Source: Software Advice

Pros
Domo's vision of analytics is that data from many SaaS apps can be aggregated, analyzed, and visualized in a single system. It aims to make analytics the new water cooler of company discussion, replacing slack or chatter as the main company chat app. It's visualizations, while less sophisticated than Tableau/Qlik are much easier to create and visually attractive out of the box, and many of the features are copied from best-in-class social apps: From Pinterest, Boards with a scrolling list of pins, from Tumblr the ability to "reblog" or remix individual charts into your own dashboards, and to "follow" specific dashboards, Slack, excellent contextual chat system with alerts and @notifications. Domo also recognizes that analytics requires at least some implementation services to get the data organized and talking to each other and they are ready to provide this (for a fee) for companies that are missing in-house analytics expertise.

Cons
Expensive! There is a significant upfront fee plus large ongoing fees based on the number of users. Domo has set their pricing to be competitive with Tableau/Qlik and current leading analytics packages.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Anonymous

Light years behind Tableau

Used occasionally for free trial
Reviewed 2019-01-09
Review Source: Capterra

I have a lot of experience using business intelligence software to visual complex datasets to my clients and this product does not compare to its competitors. I will not be using this software anytime soon.

Pros
I honestly do not have many postive things to say about this product. I tested this product on a trial basis recently to see if it was a viable solution to replace our dependency on tableau, but it did not live up to my expectations. The one thing I do like about this product vs. tableau is that it is much cheaper.

Cons
In comparison to tableau, the user interface is lacking. Tableau is all about not interrupting developers "flow" as they craft their data visualization. Domo, on the other hand, is clunky and not user friendly. It's unclear to me how they differentiate themselves from tableau...

Rating breakdown

Ease of use
Features

Likelihood to recommend: 2/10

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Michael M.

Good program for small business users

Used weekly for less than 6 months
Reviewed 2018-01-11
Review Source: Capterra

Pros
-Price -Ease of Use -Community Support -Easy redesign of graph layout (switch from line to bar with 1 click) -Good report organization

Cons
-Missing Functionality from other programs -Redesigns add confusion to understanding program -Not enough folder options for reports

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Brady S.

High Value | Great Product

Used daily for 1-2 years
Reviewed 2020-05-01
Review Source: Capterra

Pros
Domo make it very easy to work with and blend data

Cons
We are a small business so we cant get the "enterprise feature" without paying a reasonable price per user

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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James D.

Great program, but worth the price?

Used daily for 1-2 years
Reviewed 2018-11-23
Review Source: Software Advice

We really love how Domo does just about everything. The way it generates reports is second-to-none, but we really wish that the price point was a little bit lower.

Pros
Domo seems to have everything: you can check the statistics of your business, keep track of memberships, and the ability to check on fundraising. It was a little bit overwhelming when we first tried it out, but once we got the hang of it, we loved it!

Cons
The one big con is the price. Yes, it gives you a lot, but even for the small amount of employees we have, it can be a bit much. We have also experienced some issues due to the latest update, as a few others have, but we hope that will get fixed soon.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 6/10

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Anonymous

Overpriced analytics tool that's hard to set up

Used daily for free trial
Reviewed 2018-11-07
Review Source: Capterra

Pros
Domo boasts dozens of integrations that give it the appearance of a catch-all analytics platform.

Cons
In practice, Dome takes a while to set up (with the help of a solution engineer), and the price is much higher than the industry average.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 2/10

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Mark S.

Business Intelligence Done Right!

Used daily for 6-12 months
Reviewed 2016-12-05
Review Source: Capterra

Our organization implemented DOMO for our business intelligence tool about 6 months ago and we have been very pleased with our experience so far. We now have the ability to see several data sets in one place, which has vastly improved our reporting. DOMO has API's for all of our core applications, which includes Microsoft Dynamics CRM, ClickDimensions marketing platform, Google Adwords, and other SQL-based applications. Although it is expensive, we have experienced a lot of benefits from DOMO.

Pros
DOMO has API's for just about any application out there, so it is very easy to integrate other applications to DOMO. It is fairly easy to build dashboards and connect your data. It doesn't require any advanced coding skills to use. Our data is easily transformed to fit exactly what we need, which has been a significant benefit for our business intelligence.

Cons
DOMO is very costly compared to other business intelligence tools. That is the biggest drawback to DOMO. However, this cost has been worth it for us so far because our reporting has vastly improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Scott M.

Wouldn't want to live without DOMO

Used daily for 2+ years
Reviewed 2020-05-05
Review Source: Capterra

I use DOMO everyday and believe in the power it has to communicate actionable metrics. Wouldn't want to do business without it.

Pros
Once DOMO cards are setup, DOMO is the fastest way to get virtually real time data to drive smart decision making. DOMO has the ability to be as simple or complex as the organization wants the data to be when presented. DOMO eliminates our excuse that managers don't have access to data to do their jobs. The range of data that can be accessed is incredible. Our ERP software, sales database and spreadsheets are all available. All aspects our organization have visual representation in DOMO that team members can see on workstations, video monitors or by email alerts. Portability on devices is also great.

Cons
Cost...of course. Small organizations may have a difficult time justifying the cost.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Anonymous

Domo is great for internal data reporting

Used daily for 6-12 months
Reviewed 2018-05-04
Review Source: Capterra

it's great for internal use. reporting is an important thing to have perfectly accurate and domo gets us there.

Pros
We use Domo for internal data reporting. After trying just about every competing product we came across Domo. The dynamic software allows data to be presented in any way needed. Complex datasets are easily processed by Domo.

Cons
The complexity of features makes it tough to use. There has to be some training for any new hires but that's to be expected. The pricing for Domo is a little on the high side which could push smaller organizations away from committing.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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James M.

Easy to use and get all of your data in one place

Used daily for 2+ years
Reviewed 2020-05-01
Review Source: Capterra

Pros
You don't need to be a programmer to use the software. The company is also always actively improving the platform and features.

Cons
Cost can be an issue for smaller customers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Pieter L.

Quick and Easy Setup

Used daily for less than 6 months
Reviewed 2019-02-21
Review Source: Capterra

Been using domo for about three months pretty hard core. I was able to use SQL to normalize job titles to help get an idea of conversion by title. That's just a small slice of what we're trying to do.

Pros
How easy it is to get data into the tool. They have some quick easy reports to display which work well for many of your social platforms. Syncing our Marketo instance was easy how things are customize you can get some value out of the pre-built reports but things need to be fine tuned. Also the objects are easy to choose and sync. combining data is easy. building custom fields is pretty easy. I haven't used SQL in some time and i was able to easily build IF Then formulas.

Cons
I do wish each data set could sync more values over. But you can join then in the system. Dashboard layout could use a face lift.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Hasnain M.

Real-time data updates tool for a digital world of supply chain, great collaboration

Used weekly for 6-12 months
Reviewed 2017-06-07
Review Source: Capterra

Pros
Software had many collaboration features built in from the ground up allowing teams to huddle around data and graphs and make decisions. Loved the interface as well which easily allows manipulating cards of info. Plus, it comes pre-setup with role based reports that make transition faster. Customer support is very quick and they have added a ton of raw data connections to connect to our variety of data sources

Cons
This is like the Cadillac of BI tools. Can get very expensive for organizations

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Anonymous

There are MUCH better options

Used daily for 6-12 months
Reviewed 2020-04-27
Review Source: Capterra

I have personal experience with several of Domo's competitors as an analytics consultant. None of the Storage/ETL/BI use cases I can think of would I put domo in my top 3 options. I have found it to be subpar in data warehousing, query editing, and data visualization which from what I can tell is the majority of its functionalities.

Pros
This product provides a web-based hub for your data and visuals that centralizes where your team focuses to interact with their data. The ETL tools provide an easy to use low/no code interface to build simple queries.

Cons
Where Domo has removed complication (I assume to ease the use) they have dramatically limited this software capabilities in comparison to competitors. limitations include: - No ability to build visuals based on multiple tables - No ability to build filtering capabilities across tables - No ability to build relational models with existing tables - All "scripting" capabilities are glitchy and limited in their capabilities - Poor/nonexistent version control options - Compute resources are not brokered well and during high traffic times we can have dataflows run for up to 2 hours My worst experience with domo was with their customer service/integration team. One of their prebuilt integrations to a popular Web App, which domo is responsible for maintaining and servicing, has never functioned properly with our domo instance. The support case has been open for nearly a month and has just been escalated to someone that appears to know how to read the code I have been sending them to trouble shoot THEIR integration. They have promised resolution timelines twice and are now 2 weeks behind their initial promise.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Jeremy M.

Intergation

Used weekly for 1-2 years
Reviewed 2018-03-27
Review Source: Software Advice

Pros
Domo is a great calibration tool that will allow for teams to impute and use data to not just evaluate but to take actionable steps.

Cons
Expect an non-supported expensive integration process, as DOMO does not support any interrogation with your current solutions

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Ezequiel L.

Opened up our communications

Used daily for 2+ years
Reviewed 2017-03-22
Review Source: Capterra

Thanks to Domo we are able to provide company wide statistics and analysis results through our company without the need to install and maintain expensive software in our team member's stations. Domo has provided us with an innovative and effective way to share.

Pros
No need for extra software.

Cons
Would like to see more features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Jorgen L.

Domo - Powerful, versatile and user friendly

Used daily for 2+ years
Reviewed 2020-05-05
Review Source: Capterra

Very good experience that brings a lot of value to the users. Users can be anyone from CEO and SLT teams to managers and production floor and Quality control.

Pros
The ability to get data easily from many different sources and to use data flows and SQL to adapt the data sources to effectively power cards. The card types, design and filtering and beast modes all make the result very user friendly. Dash boards and page filters add even more power for the users.

Cons
I don't really use the social communication aspects that are baked in. So therefore I don't care much about them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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