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Gainsight CS
5
26
4
15
3
6
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer success platform
Last updated: March 2026
Gainsight CS Alternatives & Competitors (2026)
Top 5 free alternatives
Pipedrive
Cloud-based CRM solution for salespeople
0.3
Value for money
Starting price
No pricing info
0.1
Functionality
Activity Tracking
4.8/5
Access Controls/Permissions
4.3/5
Alerts/Notifications
4.3/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Communication Management
4.5/5
Zoho Desk
Customer service software for businesses of all sizes
0.4
Value for money
Starting price
No pricing info
0.1
Functionality
Account Management
5/5
Activity Dashboard
4.8/5
API
4.5/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Communication Management
4.5/5
LiveAgent
Multichannel Help Desk Solution with Powerful AI Features
0.5
Value for money
Starting price
No pricing info
0.2
Functionality
Account Management
5/5
Agent Interface
4.8/5
Activity Tracking
4.7/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Communication Management
4.5/5
eWay-CRM
Customer relationship management solution
0.3
Value for money
Starting price
No pricing info
0.1
Functionality
Activity Tracking
4.7/5
Access Controls/Permissions
4.2/5
API
3.8/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Communication Management
4.5/5
monday CRM
Customer relationship management solution
0.4
Value for money
Starting price
No pricing info
0.1
Functionality
API
4.8/5
Activity Dashboard
4.6/5
Activity Tracking
4.5/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Communication Management
4.5/5
HubSpot Service Hub
Cloud-based customer service solution for firms of all sizes
0.1
Value for money
Starting price
No pricing info
0.3
Functionality
Automated Routing
5/5
Alerts/Notifications
4.7/5
Access Controls/Permissions
4/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Communication Management
4.5/5
ChurnZero
Customer engagement & retention for subscription businesses
0.6
Value for money
Starting price
No pricing info
0.1
Functionality
Account Management
5/5
Activity Tracking
5/5
Alerts/Notifications
5/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Communication Management
4.5/5
Rocketlane
A client-centric, next-gen PSA tool
0.5
Value for money
Starting price
No pricing info
0.2
Functionality
Activity Dashboard
5/5
Activity Tracking
4.6/5
Access Controls/Permissions
4.3/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Communication Management
4.5/5
Custify
Customer success solution for SaaS businesses
0.8
Value for money
No pricing info
Starting price
No pricing info
0.4
Functionality
API
5/5
Activity Tracking
4.5/5
Activity Dashboard
4.2/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Communication Management
4.5/5
Survicate
Collect, analyze, and act on customer feedback
0.2
Value for money
Starting price
No pricing info
0.1
Functionality
A/B Testing
5/5
Campaign Management
5/5
API
4.6/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Communication Management
4.5/5
Product Fruits
User onboarding platform
0.6
Value for money
Starting price
No pricing info
0.2
Functionality
Behavior Tracking
5/5
Activity Tracking
4.4/5
Audience Targeting
4.3/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Communication Management
4.5/5
Customerscore.io
Platform for uncovering upsell opportunities
0.8
Value for money
Starting price
No pricing info
0.4
Functionality
Behavioral Targeting
5/5
Account Management
4.7/5
Behavior Tracking
4.7/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Communication Management
4.5/5
0.1
Value for money
Starting price
No pricing info
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Communication Management
4.5/5
0.3
Value for money
Starting price
No pricing info
0.1
Functionality
AI Copilot
5/5
Alerts/Notifications
4.7/5
Alerts/Escalation
4.6/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Communication Management
4.5/5
0.3
Value for money
Starting price
No pricing info
Functionality
Accounting
5/5
Access Controls/Permissions
4.8/5
Activity Dashboard
4.7/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Communication Management
4.5/5
Value for money
Starting price
No pricing info
Functionality
Alerts/Escalation
4.5/5
Alerts/Notifications
4.3/5
Access Controls/Permissions
4.3/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Communication Management
4.5/5
0.5
Value for money
Starting price
No pricing info
0.3
Functionality
Activity/News Feed
5/5
Brainstorming
5/5
Alerts/Escalation
4.8/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Communication Management
4.5/5
0.8
Value for money
Starting price
No pricing info
0.4
Functionality
Contact Management
5/5
Activity Tracking
4.9/5
Activity Dashboard
4.8/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Communication Management
4.5/5
0.3
Value for money
Starting price
No pricing info
0.1
Functionality
API
5/5
Account Management
4.5/5
Activity Dashboard
4.5/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Communication Management
4.5/5
0.5
Value for money
No pricing info
Starting price
No pricing info
0.8
Functionality
Complaint Monitoring
5/5
Campaign Management
4/5
Customer Journey Mapping
4/5
Top Features
Advocate Management
5/5
Customer Database
4.7/5
Communication Management
4.5/5