-Everything you need to work with tasks: templates, collaborators, time tracking, reminders (including e-mail), auto-renewal of paused tasks, Gantt chart with different links "in the tail and in the mane."
-Custom Kanban board.
-A calendar of tasks and events both throughout the company and by departments and selected employees.
-Robots and triggers in tasks. In a few clicks, you can implement most simple, but extremely routine-free scripts.
-Very convenient chat - you can work both on the site and through the desktop client.
-Good mobile version (Android, iPhone).
-Built-in work with mail through IMAP.
-Automatic group / project chat for members.
-Wide differentiation of access rights (if not too lazy to configure).
-Calendar-schedule of absences of employees (attendance tracking, "who/where /why").
-Meetings - it is convenient to hold meetings on a list of issues, draw up minutes of meetings.
- Many other extensions, including free ones.
-In some places there is a confusion between the new and the old interface (not all parts of the portal have moved to a new track).
-Somewhere they dropped useful commands in the context menus and the necessary buttons, and do not want to return. For example, "copy a task with or without nested subtasks" - earlier this was solved with one daw, but now only one option is hard-coded. In general, the usual story when updating to new versions (remember the transition from Windows 7 to 8, and then from 8 to 10).
In the new interface, tasks on the company page (CRM) are inconveniently done - before it was a table with search / filter and sorting, and now it's just a list without details. This is due to the transition to a new concept. You can understand, but it’s difficult to get used to. We have to go to the section "Tasks and Projects" and there already look for the tasks of the company by its name, although we have already been to the tasks page of the company ("Cases").
-We use CRM (leads, deals), chats with visitors (the chat works directly from Yandex search results through Yandex.Dialogs, as well as from the site), tasks, projects, meetings and meetings.
It works properly in a virtual machine.
If there is an active license, it is successfully updated. Technical support usually responds within 24 hours.
Most of the issues are solved (we give access to the portal with an IP restriction, then turn it off