Box Features

Box

Powering how the world works together

4.33/5 (3,989 reviews)

Competitor Feature Comparison

@mentions
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Approval Process Control
Archiving & Retention
Asset Categorization
Asset Library
Asset Lifecycle Management
Asset Sharing
Assignment Management
Audio File Management
Audit Management
Audit Trail
Authentication
Automatic Backup
Brainstorming
CMS Integration
Campaign Management
Collaboration Tools
Commenting/Notes
Communication Management
Compliance Management
Compliance Tracking
Configurable Workflow
Contact Management
Content Library
Content Management
Customizable Branding
Customizable Forms
Customizable Templates
Dashboard Creation
Data Import/Export
Data Migration
Data Recovery
Data Security
Data Storage Management
Data Synchronization
Deadline Management
Digital Signature
Discussions / Forums
Document Automation
Document Capture
Document Classification
Document Generation
Document Management
Document Review
Document Storage
Document Templates
Drag & Drop
Electronic Forms
Electronic Signature
Employee Activity Monitoring
Encryption
Engagement Tracking
File Conversion
File Management
File Sharing
File Transfer
Filtering
For Nonprofits
Forms Management
Full Text Search
HIPAA Compliant
Historical Reporting
Image Library
Meeting Management
Messaging
Metadata Management
Mobile Access
Mobile App
Mobile Capture
Monitoring
Multimedia Support
Multiple Format Support
Multiple User Accounts
Offline Access
Password Management
Prioritization
Progress Tracking
Project Management
Project Planning
Project Planning/Scheduling
Project Templates
Project Tracking
Project Workflow
Real Time Data
Real Time Editing
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Synchronization
Real-time Updates
Remote Access/Control
Remote Support
Reporting & Statistics
Reporting/Analytics
Reporting/Project Tracking
Role-Based Permissions
SEO Management
SSL Security
Search/Filter
Secure Data Storage
Secure File Viewer
Secure Login
Single Sign On
Status Tracking
Tagging
Task Editing/Updating
Task Management
Task Planning
Task Progress Tracking
Task Scheduling
Task Tagging
Template Management
Templates
Text Editing
Third Party Integrations
To-Do List
Two-Factor Authentication
User Management
Version Control
Video Management
Video Support
Watermarking
Workflow Management
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@mentions
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Approval Process Control
Archiving & Retention
Asset Categorization
Asset Library
Asset Lifecycle Management
Asset Sharing
Assignment Management
Audio File Management
Audit Management
Audit Trail
Authentication
Automatic Backup
Brainstorming
CMS Integration
Campaign Management
Collaboration Tools
Commenting/Notes
Communication Management
Compliance Management
Compliance Tracking
Configurable Workflow
Contact Management
Content Library
Content Management
Customizable Branding
Customizable Forms
Customizable Templates
Dashboard Creation
Data Import/Export
Data Migration
Data Recovery
Data Security
Data Storage Management
Data Synchronization
Deadline Management
Digital Signature
Discussions / Forums
Document Automation
Document Capture
Document Classification
Document Generation
Document Management
Document Review
Document Storage
Document Templates
Drag & Drop
Electronic Forms
Electronic Signature
Employee Activity Monitoring
Encryption
Engagement Tracking
File Conversion
File Management
File Sharing
File Transfer
Filtering
For Nonprofits
Forms Management
Full Text Search
HIPAA Compliant
Historical Reporting
Image Library
Meeting Management
Messaging
Metadata Management
Mobile Access
Mobile App
Mobile Capture
Monitoring
Multimedia Support
Multiple Format Support
Multiple User Accounts
Offline Access
Password Management
Prioritization
Progress Tracking
Project Management
Project Planning
Project Planning/Scheduling
Project Templates
Project Tracking
Project Workflow
Real Time Data
Real Time Editing
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Synchronization
Real-time Updates
Remote Access/Control
Remote Support
Reporting & Statistics
Reporting/Analytics
Reporting/Project Tracking
Role-Based Permissions
SEO Management
SSL Security
Search/Filter
Secure Data Storage
Secure File Viewer
Secure Login
Single Sign On
Status Tracking
Tagging
Task Editing/Updating
Task Management
Task Planning
Task Progress Tracking
Task Scheduling
Task Tagging
Template Management
Templates
Text Editing
Third Party Integrations
To-Do List
Two-Factor Authentication
User Management
Version Control
Video Management
Video Support
Watermarking
Workflow Management
Visit WebsiteCompare App
@mentions
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Approval Process Control
Archiving & Retention
Asset Categorization
Asset Library
Asset Lifecycle Management
Asset Sharing
Assignment Management
Audio File Management
Audit Management
Audit Trail
Authentication
Automatic Backup
Brainstorming
CMS Integration
Campaign Management
Collaboration Tools
Commenting/Notes
Communication Management
Compliance Management
Compliance Tracking
Configurable Workflow
Contact Management
Content Library
Content Management
Customizable Branding
Customizable Forms
Customizable Templates
Dashboard Creation
Data Import/Export
Data Migration
Data Recovery
Data Security
Data Storage Management
Data Synchronization
Deadline Management
Digital Signature
Discussions / Forums
Document Automation
Document Capture
Document Classification
Document Generation
Document Management
Document Review
Document Storage
Document Templates
Drag & Drop
Electronic Forms
Electronic Signature
Employee Activity Monitoring
Encryption
Engagement Tracking
File Conversion
File Management
File Sharing
File Transfer
Filtering
For Nonprofits
Forms Management
Full Text Search
HIPAA Compliant
Historical Reporting
Image Library
Meeting Management
Messaging
Metadata Management
Mobile Access
Mobile App
Mobile Capture
Monitoring
Multimedia Support
Multiple Format Support
Multiple User Accounts
Offline Access
Password Management
Prioritization
Progress Tracking
Project Management
Project Planning
Project Planning/Scheduling
Project Templates
Project Tracking
Project Workflow
Real Time Data
Real Time Editing
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Synchronization
Real-time Updates
Remote Access/Control
Remote Support
Reporting & Statistics
Reporting/Analytics
Reporting/Project Tracking
Role-Based Permissions
SEO Management
SSL Security
Search/Filter
Secure Data Storage
Secure File Viewer
Secure Login
Single Sign On
Status Tracking
Tagging
Task Editing/Updating
Task Management
Task Planning
Task Progress Tracking
Task Scheduling
Task Tagging
Template Management
Templates
Text Editing
Third Party Integrations
To-Do List
Two-Factor Authentication
User Management
Version Control
Video Management
Video Support
Watermarking
Workflow Management
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Mobile apps

iOS App


138,207 reviews

Requires iOS 13.3 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


193,039 reviews

Box Feature Reviews

25 reviewers had the following to say about Box's features:

Anonymous
(Computer Software company, 51-200 employees)

Easy way to share large files

2019-02-01

Collaboration, document management, version control.

Pros

Box helps to keep things organized and collaborate with your team. A lot like Google Drive.

Cons

Doesn't have all of the editing capability of Google Docs, but still easy.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Nutan B.

Box is an okay application

2021-11-05

I love the cloud storage they provide.

Pros

Collaboration, file management, Search, cloud storage

Cons

Too slow, number of views is low, some parts of the user interface.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Ana M.

Great service for sharing and storage of files

2018-07-27

It is my standard solution for backup and sharing files.

Pros

Best features are security, collaboration, 3rd party integration and administrative control.

Cons

Other feature that is missing is a understandable permit level management.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Freddie L.

Good personal cloud

2018-12-18

Pros

Good personal storage space. fair size space. integrated mobile device app, easy to access, files are sharable.

Cons

the free version is limited management function, unlike dropbox or google drive to view space usage, need to improve it.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Manish T.

Box - file sharing cloud based application

2018-06-05

Pros

1) Easy to use 2) It provide multiple ways to share the files, documents and information 3) Easy to integrate with other tools

Cons

1) Not granular to control different features 2) Provide limited functionality while using it on desktop 3) Limited management related permissions

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Keerthi P.

Cheap Alternative Cloud Storage

2018-09-29

Best longterm storage solution and collaborate with external users

Pros

We ge unlimited storage, file permission management, share with internal and external users.

Cons

It would have been helpful to have more integration with office products or an API to easily access or integrate with other tools.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jenna C.

Secure document management

2020-08-06

I’ve had a great experience with Box and particularly like the feature of automatically updating documents through drag and drop.

Pros

Box is an excellent cloud-based platform for document management.

Cons

It’s important to continually update content in Box to reflect the latest versions.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Eric H.

Solid Virtual Data Room Software

2021-11-29

We've used Box for document management and storage during legal negotiations.

Pros

The simple drag/drop mechanism and audit trail are both very helpful for us.

Cons

Some of the key functions and features are hidden away such as file upload etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Julie S.

Think Inside the Box

2021-06-10

It allows my associates and I to easily collaborate and share documents.

Pros

The most important feature is document storage, collaboration and permissions. This allows the admin to control who can access and edit what documents.

Cons

Quick folder previews would be amazing, like thumbnail images of the file contents, but this is lacking in Box.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Box is a great alternative to DropBox.

2018-04-10

Professional look and feel, easy management of files from work to home, mobile camera upload features, a nice little tool.

Pros

Good collaboration features.

Cons

I suppose it could have more storage for the free account, or a workflow integration; maybe it does and I haven't discovered it yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kimberlie F.

Box is Simple

2021-05-09

Pros

Its storage capacity is fairly large and documents are easy to access and organize.

Cons

Two areas box could improve are in ux around their access/permissions language, and their mobile interface.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Randy S.

Robust, easy-to-use Cloud Storage

2017-02-06

We needed a robust, simple to use cloud storage and sharing service.

Pros

Easy to share documents while controlling access.

Cons

Can get a little pricey if you sharing with multiple users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Box

Has a free trial. Sign up for it and see for yourself.

Source: Capterra
Helpful?   Yes   No
Read more
Josh B.

Incredibly Versatile

2019-01-09

Pros

Key features for me are: - automated workflows: Box has built-in access control profiles (locking edit rules for certain users), and notification automation that tells users when some files are added/edited - integrations: so many other products you'll find on Capterra integrate with Box - compliance and data safety: Box is one of the most secure platforms I've found - email tracking: I've investigated Yesware to track email attachments sent to others... but Box's integrated features do this better

Cons

Pricing on the Pro version is affordable, but needs management to trust cloud-based data storage to realize ROI.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Buddy W.

Box is a great cloud storage management tool

2016-10-18

Box is a secure cloud tool that enables file/folder creation, sharing and collaboration, while offering an array of useful functionality such as storing of file and folder paths, access controls on files and folders and integration with other software such as Smartsheet, Netsuite and Docusign

Pros

- Administrators can secure files and folders - Easy to share and manage content - Easy to integrate with other tools

Cons

- Box UI doesn't make the most use of white space - Tagging feature will no longer be available

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
(Apparel & Fashion company, 501-1000 employees)

Box for business file sharing and storing.

2020-07-22

Box is an amazing software for it is faster compared to other cloud upload I do for my large files.

Pros

Easy to navigate interface. Controlled access for it has detailed management.

Cons

I can't really say I have dislikes concerning the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Human Resources company, 1001-5000 employees)

Effective content storage and sharing platform

2021-02-04

It has a fun interface that is intuitive and works.

Pros

I love how easy it is to store and share large files with both internal audiences as well as clients.

Cons

It doesn't have super strong integrations with collaboration or task management platforms, so there is a tendency for files to get 'lost.'

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Lucas B.

Enabling mobility, collaboration, and delivering that securely.

2016-07-29

But what makes Box the best, are all the features that they layer on top of that. Collaboration, sync, edit, Office integration, great mobile apps, policies, preview, workflows, automations, and more.

Pros

Allowing data that is necessary to be worked on to be brought to the surface 2) Security focus on compliance, encryption, enterprise grade management 3) 3rd Party Integrations allowing for Box to truly be a platform to be used with other software. 4) Mobile apps, very strong and easy to use

Cons

There are still some management features I would like to see improved, giving more control to IT.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Box

We are solving the need for quick, easy access to files across all timezones and continents. We've realized that instead of a process taking months, such as the verification of a file, it now takes a matters of days or in some cases just hours!

Source: Capterra
Helpful?   Yes   No
Read more
Mary B.

Super intuitive cloud based file storage and sharing.

2017-10-10

Robust search capabilities makes finding files quick, and uploading/downloading files takes little time no brain power.

Pros

It is very easy to share files with outside parties without risk of losing control of the document or allowing access to other company documents.

Cons

Customer service is extremely good in terms of video and live webinars, but it's not very easy to just get a live person's direct help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tanuj D.

Verified Reviewer

Best and secure content management application

2021-02-18

We are also using the mobile application to access those documents at any time which has increased the productivity.

Pros

You can also control the access to files and also share links of the documents with different users.

Cons

The only default file which you can create directly in the Box cloud application is text files.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
Business Developer- Sales Ops (Information Technology and Services company, 501-1000 employees)
Verified Reviewer

User friendly and power you to be more organized.

2021-02-22

It allow easy access from anywhere which saves lot if time and its integration which CRM make our content management more disciplined.

Pros

We can upload all format files including audio and video.

Cons

I find it to be priced high compared to other tools while evaluating.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
Tam N.

Box is a thinking-outside-the-box cloud storage solution

2021-10-18

My overall experience is good with Box.

Pros

Box also provides team management and controlling access to files and folders which help team work activities.

Cons

In addition, the mobile version of Box is not user friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Robert B.

Box - EFSS, ESM and Platform... All in one!

2016-06-27

Box is so much more than just an Enterprise File Sync and Share tool... EFSS while so valuable is table stakes and many tools provide these features...

Pros

Ease of use and integrations with other tools.

Cons

The granularity of controls for some features and functions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Box

Check it out... I assure you Box has the ability to transform your organization if you just give it a chance.

Source: Capterra
Helpful?   Yes   No
Read more
Narasimhan (Nari) S.

Excellent enterprise class cloud storage and workflow integration software

2019-12-03

Mostly it is a very stable and secure cloud backup tool, great for workflow and content management in groups.

Pros

Mostly it is a very stable and secure cloud backup tool, great for workflow and content management in groups.

Cons

By default, it sends a lot of emails whenever anything is changed in the folders. turning off that feature took a while to figure out for me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(E-Learning company, 501-1000 employees)

File Sharing

2020-05-21

Pros

We tried others to share files with a client but either party seemed to have it blocked.

Cons

File management is easy with Box.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Marketing and Advertising company, myself only employees)

One of the best content sharing platforms

2021-04-29

USing box has been great as a freelancer - it makes it easy to share content iterations with clients and get their feedback.

Pros

Organizing files into larger folders is also easy with drag and drop.

Cons

I wish there were more collaborative features within the commenting and marking section, and more friendly notifications.

Rating breakdown

Value for money
Ease of use
Features

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more