Box Features

Box

Secure Content and File Sharing. Free Cloud Storage.

4.24/5 (2,149 reviews)

Box Feature Summary

  • Online storage
  • File sharing links
  • Box Sync
  • Edit documents in the cloud
  • Admin and security controls
  • Mobile access
  • Project notes
  • Delivery notes
  • Document storage
  • Secure data storage
  • HIPAA compliance
  • PCI compliance
  • Data encryption
  • Security & encryption
  • Third party integration
  • Software development kit
  • Document review
  • Remote document access
  • Collaborative workspace
  • Collaborative review
  • Version management
  • Real time notifications
  • Assignment management
  • Progress tracking
  • Due date tracking
  • Configurable workflow
  • Document distribution
  • Data syncrhonization
  • Content visibility & management
  • Microsoft SharePoint
  • Offline access
  • Document tracking
  • Password protected sharing
  • Collaboration tools
  • Single sign on
  • SSL & at-rest encryption
  • Two-factor authentication
  • User management
  • User & security reporting
  • Customizable branding
  • Data loss prevention (DLP)
  • Metadata management
  • Workflow automation
  • Customized administrative user roles
  • Session & account management
  • Watermarking
  • File management
  • Permission management
  • Document management
  • Collaboration invites
  • Automatic updates
  • Real time online note-taking
  • Preview functionality
  • Commenting
  • Task management
  • Approval process control
  • Search functionality
  • Project planning
  • Document editing
  • Compliance management
  • Activity monitoring
  • User access controls
  • Workflow templates
  • Real time visibility
  • Data migration
  • Prioritizing
  • Project management

Collaboration Feature Comparison

Most popular features of all Collaboration apps

API (177 other apps)
Access Control (116 other apps)
Activity Dashboard (80 other apps)
Activity Tracking (76 other apps)
Automatic Notifications (107 other apps)
Chat (100 other apps)
Collaboration Tools (176 other apps)
Collaborative Workspace (134 other apps)
Commenting (122 other apps)
Communication Management (76 other apps)
Customizable Branding (82 other apps)
Document Storage (113 other apps)
Drag & Drop Interface (97 other apps)
File Management (86 other apps)
Instant Messaging (79 other apps)
Permission Management (106 other apps)
Projections (115 other apps)
SSL Security (97 other apps)
Search Functionality (147 other apps)
Third Party Integration (109 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


12,376 reviews

See all iOS Apps

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

See all Android Apps

Box Feature Reviews

25 reviewers had the following to say about Box's features:

Ana Matic-Modun

Great service for sharing and storage of files

2018-07-27

It is my standard solution for backup and sharing files.

Pros

Best features are security, collaboration, 3rd party integration and administrative control.

Cons

Other feature that is missing is a understandable permit level management.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Joshua Smith

Verified Reviewer

Cloud storage done better

2015-11-05

I enjoy using box to share files. It is incredibly user friendly and a great value for the price.

Pros

-easy to use interface -strong security -file sharing urls -permissions at file and folder level -versatile API

Cons

-UX problems in spots -preview is slow -sync can be slower than other cloud based storage options

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
Read more
Manish Taneja

Box - file sharing cloud based application

2018-06-05

Pros

1) Easy to use 2) It provide multiple ways to share the files, documents and information 3) Easy to integrate with other tools

Cons

1) Not granular to control different features 2) Provide limited functionality while using it on desktop 3) Limited management related permissions

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Francis Pan

Review - Box.com for Business

2018-06-08

It offers unlimited storage with a 5-gigabyte (GB) limit, integration with Microsoft Office 365, and custom branding features.

Pros

It provides enterprise level security and privacy features.

Cons

Missing online editing functionality for external users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Aaron Michalove

Verified Reviewer

Filesystem 2.0, not just another Dropbox

2015-10-02

Box is true collaboration for Mid-market companies.if you are looking to add cloud file storage to an internal suite of web apps or mobile apps, look here!

Pros

Rocking API and integration tools for web apps.

Cons

More API tools around security.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Easy to use, pretty much like dropbox

2018-05-31

Pros

Familiar interface with dropbox, so it's pretty easy to use Intuitive drag-and-drop interface and controls

Cons

Less storage space compared to dropbox and Google drive if I remember correctly Less integration compared to them

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Other

Source: Capterra
Helpful?   Yes   No
Read more
Ray S.

Great tool for collaboration for large teams

2018-04-09

Pros

Desktop folder sync comes in handy, but using the web interface is also as simple as drag and drop.

Cons

The only issue I have is sometimes seemingly random notifications about files/folders being deleted that I've never used.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Box is a great alternative to DropBox.

2018-04-10

Professional look and feel, easy management of files from work to home, mobile camera upload features, a nice little tool.

Pros

Good customer support: my storage space was not accurate, and they got right on it.

Cons

I suppose it could have more storage for the free account, or a workflow integration; maybe it does and I haven't discovered it yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Buddy Wong

Box is a great cloud storage management tool

2016-10-18

Box is a secure cloud tool that enables file/folder creation, sharing and collaboration, while offering an array of useful functionality such as storing of file and folder paths, access controls on files and folders and integration with other software such as Smartsheet, Netsuite and Docusign

Pros

- Administrators can secure files and folders - Easy to share and manage content - Easy to integrate with other tools

Cons

- Box UI doesn't make the most use of white space - Tagging feature will no longer be available

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 11-50 employees)

not in love with box

2018-06-26

Pros

- like the unlimited storage option - pretty cheap in comparison to similar tools - like the permissions/user management customization

Cons

- upload limits are a pain to deal with - could be more feature heavy and have better and deeper integrations with other tools

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Lucas Bruch

Enabling mobility, collaboration, and delivering that securely.

2016-07-29

But what makes Box the best, are all the features that they layer on top of that. Collaboration, sync, edit, Office integration, great mobile apps, policies, preview, workflows, automations, and more.

Pros

Allowing data that is necessary to be worked on to be brought to the surface 2) Security ¿ focus on compliance, encryption, enterprise grade management 3) 3rd Party Integrations ¿ allowing for Box to truly be a platform to be used with other software. 4) Mobile apps, very strong and easy to use

Cons

There are still some management features I would like to see improved, giving more control to IT.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Box

We are solving the need for quick, easy access to files across all timezones and continents. We've realized that instead of a process taking months, such as the verification of a file, it now takes a matters of days or in some cases just hours!

Source: Capterra
Helpful?   Yes   No
Read more
Stephen Underwood

The ability to share files with anyone on any device without a VPN is a must have in any business.

2017-11-16

Access to all of my files anywhere and the interfaces are designed very well.

Pros

Things like permissions and notifications have to be managed by an admin, and I believe Box provides everything an admin would need.

Cons

To get the enterprise features, it is a little costly for a small business, but it is worth it. Other than that, it meets all of my expectations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Shadrach White, CIP

Verified Reviewer

Security is the key

2016-05-26

Box has surpassed all competitors with a consistent focus on security. Sure the product is easy to use, provides killer features for content management collaboration but its the security, auditing and compliance that truly make it an enterprise class platform.

Pros

The previewer functionality allows for viewing of 100+ of file types.

Cons

Would love to see the BoxNotes functionality expanded to include revision tracking, we use it frequently for drafting initial documents.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
Read more
Andrew Labuda

Simple yet powerful product

2016-12-09

Box is an excellent choice for cloud storage. It's biggest is the ease of collaborating on the same files and documents.

Pros

Ease of Use, Rich Collaboration Features, Versioning, Connectors to commonly used applications.

Cons

The inability to allow subdivision management of users in a complex enterprise environment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Box

Take a look at the competition. Box can't be beaten for the quality/price.

Source: Capterra
Helpful?   Yes   No
Read more
Perry Band

Easy streamlined drive

2018-07-10

Pros

Easy organization, auto tracks versions uploads for reduced clutter, searchable for files; lots and lots of space for total "one stop doc management"

Cons

Similar to Google Drive; not always easy to edit documents within platform; clunky drive integration onto my desktop

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Dave Herrick

A leader in the future of work: DIGITAL

2018-09-07

It enables us to become instantly agile; improving the functionality of our files and folders for collaboration, reviews and approvals.

Pros

We continue focusing on the management of folders/files to centralize our assets and achieve a single source of truth while maintaining security.

Cons

More functionality inside the Box platform coded by Box instead of third-parties.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 51-200 employees)

Box has enabled us to eliminate disparate systems that curtail communication and workflow.

2017-10-18

Making a solid use case study that increases efficiency by utilizing the workflow functions and collaboration Box provides.

Pros

The Box platform is becoming more of an all-inclusive solution to current workflows that require too many third party modules needed to reach task/project completion.

Cons

The user interface is a little vanilla. Comment(s) functionality needs to have more capabilities.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kerianne Dobosz

Our university recently offered this as an alternative to UDrive

2018-05-28

The file sharing feature is great for collaborative projects.

Pros

The fact that there is unlimited storage is great for use with experimental data

Cons

Also, management of duplicates seems to be lacking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Betsy Harbison

EASY collaboration

2015-12-08

Pros

I love the in-product collaboration - from assigning tasks to sharing documents and calling attention to specific docs., it's an easy way to collaborate.

Cons

It'd be great to have more customizable permissions to allow for a more streamlined set of folders, so that we could have department folders with subfolders only certain parties can access.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

10/10

Recommendations to others considering Box

Make sure you keep in mind that this platform is more than just storage. To get the best bang for your buck, make sure there are collaboration capabilities - even if you use other project management software.

Source: Software Advice
Helpful?   Yes   No
Read more
Mary Booth

Super intuitive cloud based file storage and sharing.

2017-10-10

Robust search capabilities makes finding files quick, and uploading/downloading files takes little time no brain power.

Pros

It is very easy to share files with outside parties without risk of losing control of the document or allowing access to other company documents.

Cons

Customer service is extremely good in terms of video and live webinars, but it's not very easy to just get a live person's direct help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brett Citrowske

Expensive for Business Class

2018-02-21

The ability to store unlimited* files within a central location.

Pros

Simple interface for viewing documents.

Cons

Expensive per user for file storage. Price per user is the same regardless of feature use or permissions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Steve Surya

Sharing and collaboration functionality helps, but other area's needs tweaks

2016-10-13

When it comes to management of content and the user permissions, it lacks.

Pros

Collaboration functionality.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

6/10

Recommendations to others considering Box

Its a good tool (More than average) to be used by small groups. Functionality is available for most of daily operations but lacks with UI and details.

Source: Software Advice
Helpful?   Yes   No
Read more
Jennifer Hughes

One of the Best File-Sharing Platforms

2018-09-11

We were all able to work in the same file simultaneously as we brainstormed ideas together, and then save our note to a shared folder (that the client gave us vendors permission to access).

Pros

You can work in the same files in real time, or you can edit a file, and updates are automatically saved and tracked.

Cons

I also sometimes wanted to be able to reorganize a folder or rename something, but as a vendor I didn't have permissions to do that.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Maxime Hurel

Box.com service has many core capabilities

2018-04-24

Pros

- Easy to use : share files, view versions, assign tasks, and comment seamlessly. - Security : Secure links to documents stored directly in Box; update a document and fix if it required without having to send out another version or a new link.

Cons

- Limited functionality with the Desktop App (Box) - Hard to find technical support - When using the web interface, it is easy to overlook the pagination in directories with many files.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Carl Flynn

Excellent Enterprise Cloud Storage

2017-03-14

Box provides a robust platform for secure cloud-file storage for our academic community.

Pros

Using Box has streamlined my workflow and helped to create a more collaborative environment in my organization.

Cons

The feature set for Box is very robust, and growing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more