Box Features

Box

Secure Content and File Sharing. Free Cloud Storage.

4.31/5 (3,692 reviews)

Box Feature Summary

  • Online storage
  • File sharing links
  • Box Sync
  • Edit documents in the cloud
  • Admin and security controls
  • Mobile access
  • Data encryption
  • Security & encryption
  • User & security reporting
  • Data loss prevention (DLP)
  • Session & account management
  • Automatic updates
  • Real time online note-taking
  • Document editing

Competitor Feature Comparison

@mentions
API
Access Control
Approval Process Control
Assignment Management
Client Portal
Collaboration Tools
Collaborative Review
Collaborative Workspace
Commenting
Compliance Management
Configurable Workflow
Content Management
Customizable Branding
Data Migration
Data Synchronization
Deadline Management
Document Management
Document Review
Document Storage
Email Invitations & Reminders
File Management
HIPAA Compliance
Metadata Management
Offline Access
PCI DSS Compliance
Password Management
Permission Management
Preview Functionality
Prioritizing
Progress Tracking
Project Management
Project Notes
Project Planning
Real Time Data
Real Time Notifications
Remote File Access
Role-Based Permissions
SSL Security
Search Functionality
Secure Data Storage
Single Sign On
Software Development Kit
Task Management
Template Management
Third Party Integration
Two-Factor Authentication
User Management
Version Control
Watermarking
Workflow Management
Learn moreCompare App
@mentions
API
Access Control
Approval Process Control
Assignment Management
Client Portal
Collaboration Tools
Collaborative Review
Collaborative Workspace
Commenting
Compliance Management
Configurable Workflow
Content Management
Customizable Branding
Data Migration
Data Synchronization
Deadline Management
Document Management
Document Review
Document Storage
Email Invitations & Reminders
File Management
HIPAA Compliance
Metadata Management
Offline Access
PCI DSS Compliance
Password Management
Permission Management
Preview Functionality
Prioritizing
Progress Tracking
Project Management
Project Notes
Project Planning
Real Time Data
Real Time Notifications
Remote File Access
Role-Based Permissions
SSL Security
Search Functionality
Secure Data Storage
Single Sign On
Software Development Kit
Task Management
Template Management
Third Party Integration
Two-Factor Authentication
User Management
Version Control
Watermarking
Workflow Management
Visit WebsiteCompare App
@mentions
API
Access Control
Approval Process Control
Assignment Management
Client Portal
Collaboration Tools
Collaborative Review
Collaborative Workspace
Commenting
Compliance Management
Configurable Workflow
Content Management
Customizable Branding
Data Migration
Data Synchronization
Deadline Management
Document Management
Document Review
Document Storage
Email Invitations & Reminders
File Management
HIPAA Compliance
Metadata Management
Offline Access
PCI DSS Compliance
Password Management
Permission Management
Preview Functionality
Prioritizing
Progress Tracking
Project Management
Project Notes
Project Planning
Real Time Data
Real Time Notifications
Remote File Access
Role-Based Permissions
SSL Security
Search Functionality
Secure Data Storage
Single Sign On
Software Development Kit
Task Management
Template Management
Third Party Integration
Two-Factor Authentication
User Management
Version Control
Watermarking
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App


107,835 reviews

Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


188,574 reviews

Box Feature Reviews

25 reviewers had the following to say about Box's features:

Keerthi Praveen

Cheap Alternative Cloud Storage

2018-09-29

Best longterm storage solution and collaborate with external users

Pros

We ge unlimited storage, file permission management, share with internal and external users.

Cons

It would have been helpful to have more integration with office products or an API to easily access or integrate with other tools.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 51-200 employees)

Easy way to share large files

2019-02-01

Collaboration, document management, version control.

Pros

Box helps to keep things organized and collaborate with your team.

Cons

Doesn't have all of the editing capability of Google Docs, but still easy.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jenna Cheng

Secure document management

2020-08-06

I’ve had a great experience with Box and particularly like the feature of automatically updating documents through drag and drop.

Pros

Box is an excellent cloud-based platform for document management.

Cons

It’s important to continually update content in Box to reflect the latest versions. This is more of a user challenge than a software issue.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
David García

Contents collaboration and files storage better with Box.

2020-08-05

It's a better tool for files and contents management.

Pros

I like that it's easy to store and share files with this software.The security of this software is high.It's simple to integrate this software with other third-party Softwares.

Cons

Box meets all the needs it designed to do and therefore I find nothing to complain as it's more helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Manish Taneja

Box - file sharing cloud based application

2018-06-05

Pros

1) Easy to use 2) It provide multiple ways to share the files, documents and information 3) Easy to integrate with other tools

Cons

1) Not granular to control different features 2) Provide limited functionality while using it on desktop 3) Limited management related permissions

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Ana Matic-Modun

Great service for sharing and storage of files

2018-07-27

It is my standard solution for backup and sharing files.

Pros

Best features are security, collaboration, 3rd party integration and administrative control.

Cons

Other feature that is missing is a understandable permit level management.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(E-Learning company, 501-1000 employees)

File Sharing

2020-05-21

Pros

We tried others to share files with a client but either party seemed to have it blocked.

Cons

File management is easy with Box.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 11-50 employees)

Reliable collaborative storage for teams

2020-04-30

Daily file storage and management and team collaboration in files.

Pros

Box performs surprisingly well in terms of collaborative options.

Cons

After trying out several different cloud storage solutions, I believe that Box still lags behind in terms of raw features and its sync often fails.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Box is a great alternative to DropBox.

2018-04-10

Professional look and feel, easy management of files from work to home, mobile camera upload features, a nice little tool.

Pros

Good collaboration features.

Cons

I suppose it could have more storage for the free account, or a workflow integration; maybe it does and I haven't discovered it yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Gaurav Mahendru

Easy document sharing tool

2020-03-08

Pros

Easy to share documents/folders Easy to collaborate Easy to synch with box for offline file management User friendly interface Set up permissions for secured file sharing Compatibility with all browsers

Cons

No real time file sharing unlike Microsoft Teams Not many features as Dropbox

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Francis Pan

Review - Box.com for Business

2018-06-08

It offers unlimited storage with a 5-gigabyte (GB) limit, integration with Microsoft Office 365, and custom branding features.

Pros

It is a cloud based solution and a good collaboration software.

Cons

Missing online editing functionality for external users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 11-50 employees)

not in love with box

2018-06-26

Pros

- like the unlimited storage option - pretty cheap in comparison to similar tools - like the permissions/user management customization

Cons

- upload limits are a pain to deal with - could be more feature heavy and have better and deeper integrations with other tools

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Andrew Labuda

Simple yet powerful product

2016-12-09

Box is an excellent choice for cloud storage. It's biggest is the ease of collaborating on the same files and documents.

Pros

Ease of Use, Rich Collaboration Features, Versioning, Connectors to commonly used applications.

Cons

The inability to allow subdivision management of users in a complex enterprise environment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Box

Take a look at the competition. Box can't be beaten for the quality/price.

Source: Capterra
Helpful?   Yes   No
Read more
Kerianne Dobosz

Our university recently offered this as an alternative to UDrive

2018-05-28

The file sharing feature is great for collaborative projects.

Pros

The fact that there is unlimited storage is great for use with experimental data

Cons

Also, management of duplicates seems to be lacking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Ray S.

Great tool for collaboration for large teams

2018-04-09

Pros

Desktop folder sync comes in handy, but using the web interface is also as simple as drag and drop.

Cons

The only issue I have is sometimes seemingly random notifications about files/folders being deleted that I've never used.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Perry Band

Easy streamlined drive

2018-07-10

Pros

Easy organization, auto tracks versions uploads for reduced clutter, searchable for files; lots and lots of space for total "one stop doc management"

Cons

Similar to Google Drive; not always easy to edit documents within platform; clunky drive integration onto my desktop

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 51-200 employees)

Box has enabled us to eliminate disparate systems that curtail communication and workflow.

2017-10-18

Making a solid use case study that increases efficiency by utilizing the workflow functions and collaboration Box provides.

Pros

The Box platform is becoming more of an all-inclusive solution to current workflows that require too many third party modules needed to reach task/project completion.

Cons

The user interface is a little vanilla. Comment(s) functionality needs to have more capabilities.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
tim Teplant

Storage with excellent features for a fair price.

2020-06-22

Collaboration via e-mail, the local network, and off-hours with a secure and responsive document and data storage repository.

Pros

I loved that Box allows frequently-emailed coworkers from your outlook to easily view your recent box files, documents, and updates and download things of interest if they have permission. It makes collaboration via e-mail, even over large files, effortless.

Cons

Some of the features like drag-and-drop are buggy or tedious when linking multiple files, and the "upload folder" option is sometimes not able to be selected.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Apparel & Fashion company, 501-1000 employees)

Box for business file sharing and storing.

2020-07-22

Box is an amazing software for it is faster compared to other cloud upload I do for my large files.

Pros

Easy to navigate interface. Controlled access for it has detailed management.

Cons

I can't really say I have dislikes concerning the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Gregg Brekke

Great storage solution for multi-platform teams

2019-03-01

Box is an easy to implement storage solution that will have your teams collaborating on documents and sharing information in no time.

Pros

There are a lot of cloud-based storage systems out there, but our selection came down to usability, portability, cross-platform integration and cost.

Cons

One area that I'd like to see Box compete better is on versioning of saved documents. Of course, good document management includes creating new versions of documents as they change, but with multiple users that rule is sometimes ignored.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Easy to use, pretty much like dropbox

2018-05-31

Pros

Familiar interface with dropbox, so it's pretty easy to use Intuitive drag-and-drop interface and controls

Cons

Less storage space compared to dropbox and Google drive if I remember correctly Less integration compared to them

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Josh Beelen

Incredibly Versatile

2019-01-09

Pros

Key features for me are: - automated workflows: Box has built-in access control profiles (locking edit rules for certain users), and notification automation that tells users when some files are added/edited - integrations: so many other products you'll find on Capterra integrate with Box - compliance and data safety: Box is one of the most secure platforms I've found - email tracking: I've investigated Yesware to track email attachments sent to others... but Box's integrated features do this better

Cons

Pricing on the Pro version is affordable, but needs management to trust cloud-based data storage to realize ROI.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Greg Remington

Simple, easy to use cloud storage

2018-10-23

Pros

- The desktop integration is seamless - Sharing files with both internal and external team members is easy - Works with several third party websites for uploading files (PDFfiller)

Cons

- User management for business accounts could be improved.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
(Real Estate company, 10001+ employees)

Perfect for Sharing Large Files or a Large Amount of Files

2019-01-02

Many times the files are loaded while I am on a computer but with the mobile app, I can share files and folders as needed with a simple touch of a button.

Pros

The drag and drop feature may be my most favorite feature of box.com.

Cons

I also don't like the way the activity is reported.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Narasimhan (Nari) Soundarrajan

Excellent enterprise class cloud storage and workflow integration software

2019-12-03

Mostly it is a very stable and secure cloud backup tool, great for workflow and content management in groups.

Pros

Recently they added notes feature which is useful for commenting while sharing files.

Cons

By default, it sends a lot of emails whenever anything is changed in the folders. turning off that feature took a while to figure out for me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more