Box Features

Box

Secure Content and File Sharing. Free Cloud Storage.

4.3/5 (3,460 reviews)

Box Feature Summary

  • Online storage
  • File sharing links
  • Box Sync
  • Edit documents in the cloud
  • Admin and security controls
  • Mobile access
  • Data encryption
  • Security & encryption
  • User & security reporting
  • Data loss prevention (DLP)
  • Session & account management
  • Automatic updates
  • Real time online note-taking
  • Document editing

Collaboration Feature Comparison

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API (237 other apps)
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Activity Dashboard (131 other apps)
Activity Tracking (122 other apps)
Automatic Notifications (155 other apps)
Calendar Management (107 other apps)
Chat (137 other apps)
Collaboration Tools (255 other apps)
Collaborative Workspace (173 other apps)
Commenting (165 other apps)
Customizable Branding (129 other apps)
Document Management (135 other apps)
Document Storage (166 other apps)
Drag & Drop Interface (143 other apps)
File Management (119 other apps)
Permission Management (166 other apps)
Projections (122 other apps)
SSL Security (119 other apps)
Search Functionality (215 other apps)
Third Party Integration (161 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


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Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


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Box Feature Reviews

25 reviewers had the following to say about Box's features:

Keerthi Praveen

Cheap Alternative Cloud Storage

2018-09-29

Best longterm storage solution and collaborate with external users

Pros

We ge unlimited storage, file permission management, share with internal and external users.

Cons

It would have been helpful to have more integration with office products or an API to easily access or integrate with other tools.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Computer Software company, 51-200 employees)

Easy way to share large files

2019-02-01

Collaboration, document management, version control.

Pros

Box helps to keep things organized and collaborate with your team.

Cons

Doesn't have all of the editing capability of Google Docs, but still easy.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Ana Matic-Modun

Great service for sharing and storage of files

2018-07-27

It is my standard solution for backup and sharing files.

Pros

Best features are security, collaboration, 3rd party integration and administrative control.

Cons

Other feature that is missing is a understandable permit level management.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Manish Taneja

Box - file sharing cloud based application

2018-06-05

Pros

1) Easy to use 2) It provide multiple ways to share the files, documents and information 3) Easy to integrate with other tools

Cons

1) Not granular to control different features 2) Provide limited functionality while using it on desktop 3) Limited management related permissions

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Francis Pan

Review - Box.com for Business

2018-06-08

It offers unlimited storage with a 5-gigabyte (GB) limit, integration with Microsoft Office 365, and custom branding features.

Pros

It provides enterprise level security and privacy features.

Cons

Missing online editing functionality for external users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Joshua Smith

Verified Reviewer

Cloud storage done better

2015-11-05

Most other business services I use integrate with Box.

Pros

-easy to use interface -strong security -file sharing urls -permissions at file and folder level -versatile API

Cons

-UX problems in spots -preview is slow -sync can be slower than other cloud based storage options

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Box is a great alternative to DropBox.

2018-04-10

Professional look and feel, easy management of files from work to home, mobile camera upload features, a nice little tool.

Pros

Good collaboration features.

Cons

I suppose it could have more storage for the free account, or a workflow integration; maybe it does and I haven't discovered it yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 11-50 employees)

not in love with box

2018-06-26

Pros

- like the unlimited storage option - pretty cheap in comparison to similar tools - like the permissions/user management customization

Cons

- upload limits are a pain to deal with - could be more feature heavy and have better and deeper integrations with other tools

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
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Ray S.

Great tool for collaboration for large teams

2018-04-09

Pros

Desktop folder sync comes in handy, but using the web interface is also as simple as drag and drop.

Cons

The only issue I have is sometimes seemingly random notifications about files/folders being deleted that I've never used.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Andrew Labuda

Simple yet powerful product

2016-12-09

Box is an excellent choice for cloud storage. It's biggest is the ease of collaborating on the same files and documents.

Pros

Ease of Use, Rich Collaboration Features, Versioning, Connectors to commonly used applications.

Cons

The inability to allow subdivision management of users in a complex enterprise environment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Box

Take a look at the competition. Box can't be beaten for the quality/price.

Source: Capterra
Helpful?   Yes   No
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Lucas Bruch

Enabling mobility, collaboration, and delivering that securely.

2016-07-29

But what makes Box the best, are all the features that they layer on top of that. Collaboration, sync, edit, Office integration, great mobile apps, policies, preview, workflows, automations, and more.

Pros

Allowing data that is necessary to be worked on to be brought to the surface 2) Security focus on compliance, encryption, enterprise grade management 3) 3rd Party Integrations allowing for Box to truly be a platform to be used with other software. 4) Mobile apps, very strong and easy to use

Cons

There are still some management features I would like to see improved, giving more control to IT.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Box

We are solving the need for quick, easy access to files across all timezones and continents. We've realized that instead of a process taking months, such as the verification of a file, it now takes a matters of days or in some cases just hours!

Source: Capterra
Helpful?   Yes   No
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Kerianne Dobosz

Our university recently offered this as an alternative to UDrive

2018-05-28

The file sharing feature is great for collaborative projects.

Pros

The fact that there is unlimited storage is great for use with experimental data

Cons

Also, management of duplicates seems to be lacking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Perry Band

Easy streamlined drive

2018-07-10

Pros

Easy organization, auto tracks versions uploads for reduced clutter, searchable for files; lots and lots of space for total "one stop doc management"

Cons

Similar to Google Drive; not always easy to edit documents within platform; clunky drive integration onto my desktop

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Aaron Michalove

Verified Reviewer

Filesystem 2.0, not just another Dropbox

2015-10-02

Box is true collaboration for Mid-market companies.if you are looking to add cloud file storage to an internal suite of web apps or mobile apps, look here!

Pros

Rocking API and integration tools for web apps.

Cons

More API tools around security.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 1001-5000 employees)

Box is a solid storage choice for storing/sharing your documents

2018-12-05

We use it for our document storage needs.

Pros

It has much better security compared to it's competitors.

Cons

Technical Support could be better. Search functionality can be improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Shadrach White, CIP

Verified Reviewer

Security is the key

2016-05-26

Box has surpassed all competitors with a consistent focus on security. Sure the product is easy to use, provides killer features for content management collaboration but its the security, auditing and compliance that truly make it an enterprise class platform.

Pros

The previewer functionality allows for viewing of 100+ of file types.

Cons

Would love to see the BoxNotes functionality expanded to include revision tracking, we use it frequently for drafting initial documents.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Easy to use, pretty much like dropbox

2018-05-31

Pros

Familiar interface with dropbox, so it's pretty easy to use Intuitive drag-and-drop interface and controls

Cons

Less storage space compared to dropbox and Google drive if I remember correctly Less integration compared to them

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Josh Beelen

Incredibly Versatile

2019-01-09

Pros

Key features for me are: - automated workflows: Box has built-in access control profiles (locking edit rules for certain users), and notification automation that tells users when some files are added/edited - integrations: so many other products you'll find on Capterra integrate with Box - compliance and data safety: Box is one of the most secure platforms I've found - email tracking: I've investigated Yesware to track email attachments sent to others... but Box's integrated features do this better

Cons

Pricing on the Pro version is affordable, but needs management to trust cloud-based data storage to realize ROI.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Greg Remington

Simple, easy to use cloud storage

2018-10-23

Pros

- The desktop integration is seamless - Sharing files with both internal and external team members is easy - Works with several third party websites for uploading files (PDFfiller)

Cons

- User management for business accounts could be improved.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Ravinder Beniwal

Box - Secure and reliable Cloud storage tool for personal and Business use

2019-09-16

Box robust security and encryption technique helps us in gaining client trust while sharing confidential files.

Pros

Allows easy sharing using folder link with multiple members or a file link, and Box also tracks the activity of members who has viewed, downloaded and edited the files. Files are accessible anywhere in the world using Box mobile app or by singing in using a browser.

Cons

Some file formats e.g. .rar do not open as preview and needs to be downloaded for viewing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Government Administration company, myself only employees)

Box has always been for the no-frills professional.

2019-01-15

I like the fact that no matter the size of the company or project, box is a great platform for content management.

Pros

This alone is a great reason to use Box for professional collaborative projects.

Cons

The user interface is no frills and sometimes the search feature is not intuitive.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Brett Citrowske

Expensive for Business Class

2018-02-21

The ability to store unlimited* files within a central location.

Pros

Simple interface for viewing documents.

Cons

Expensive per user for file storage. Price per user is the same regardless of feature use or permissions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Stephen Underwood

The ability to share files with anyone on any device without a VPN is a must have in any business.

2017-11-16

Access to all of my files anywhere and the interfaces are designed very well.

Pros

Things like permissions and notifications have to be managed by an admin, and I believe Box provides everything an admin would need.

Cons

To get the enterprise features, it is a little costly for a small business, but it is worth it. Other than that, it meets all of my expectations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Mary Booth

Super intuitive cloud based file storage and sharing.

2017-10-10

Robust search capabilities makes finding files quick, and uploading/downloading files takes little time no brain power.

Pros

It is very easy to share files with outside parties without risk of losing control of the document or allowing access to other company documents.

Cons

Customer service is extremely good in terms of video and live webinars, but it's not very easy to just get a live person's direct help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Manuel Yáñez

Box is not that easy but have great features

2018-11-23

I have a great experience with box, some of my customers use it and it works great even with poor internet connetions.

Pros

The best of box it is one of the few cloud services with apps to work online. Permissions management is also a very good feature.

Cons

The web interface is less friendly than other cloud services.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more