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Box Pricing

Pricing overview

Value for money rating

4.3

/5

4.4K

Price starts from

20

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Pricing details

Starter: $5 per user/month
Business: $15 per user/month
Business Plus: $25 per user/month
Enterprise: Contact Box for detailed pricing information.

Box Personal is always free for one user.

Offers a 2 week free trial.

What users say

I really like the ease of use and abilities that Box provides. The storage capacity is very large and the price is very reasonable.
Plenty of storage for free and great prices if you happen to need more than the free amount.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Reliable System

Reviewed 18 days ago

My experience has been always good with this software despite they reduced considerably the space I used to have when changed their prices strategy.

Pros

The user interface is very user friendly. The price is very fair compared with some competitors. It does provide several features to host and manage documents, other than just hosting them in the cloud.

Cons

It fell behind some alternatives such as OneDrive or GoogleDrive which have much more integrations and document capabilities.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Box Is Great For Document Storage and Sharing!

Reviewed a month ago
Pros

I am able to use Box with a free account and still get great use out of it! I use Box for mp3 sharing so the files are generally smaller. I haven't had to worry about my storage being full a of yet.

Cons

I will say that the upgrade options do offer relatively low storage upgrades for the price. For $14 per month you can upgrade to the personal pro plan and get 100GB of storage, while a competitors offer closer to 1TB for maybe $10 per month. So it can get a little pricey depending on the size of your files and how many files you need to store.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Considered for education-related file sharing, but not the one chosen

Reviewed 6 years ago
Pros

I loved Box. We used it for over a year to share files between teachers on a science team. I never had a problem with it-- it was reliable and really intuitive. I never had to contact Box support which is a good thing. It always synced just fine. It was a very eye pleasing and user friendly interface. The ability to drag and drop was perfect. Honestly I saw no real difference between Box and Dropbox. I liked them both equally.

Cons

The biggest gripe I had was how quickly we ran out of free storage. I know we could have upgraded, but we did not. I believe my company stopped using it because of the price, but I am not sure what that price was. We are part of a public school that tries to find free options for file sharing and storage. I did feel like the software slowed my computer down a bit when it was running, so I just shut it down between uses. Other than that, I really liked it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good option for storing data in cloud

Reviewed 12 days ago

My overall experience with BOX is okey, it has good user interface,takes less time to master. Files are secured properly. Can create custom files link ,so that my files I can operate perfectly. Can use from any device ,but desktop apps sometime make me worry about this provider, they need to focus on it's development, sometimes we are worried about software crash .

Pros

Minimalist view of the interface , assure user that it's easy to use. Drag and drop feature helps us to navigate between our files easily. Sharing files is very secured here. Uploading and downloading speed is very good ,it's takes less time to share files to other team member. Good for collaboration. Can create custom links of shared document, and when collaborator accept invetition , immediately get notification. Real time synchronization is up to date, we easily view files. Price is less than other similar service provider

Cons

Main problem we face with desktop client , it stops randomly , sometimes without any notice it crashes/freeze. We observe during uploading files it's not responding, after canceling, when we resume again ,problem seems solved. Customer support is active but sometime it's takes time to respond.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Box - A robust cloud storage platform and file sharhing app under $50

Reviewed a month ago

Moderate.

Pros

High download and upload speed in all versions which made auto backup or syncing faster. Easy encrypted file sharing.

Cons

Bit expensive. Similar or even better service available at half price

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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4 in 1

Reviewed 14 days ago

This experience has left me feeling mostly satisfied and impressed with Box. They have a great idea here and it saves time in a variety of situations. For me having a document already imported saves a lot of time, I don’t have to go and search for it or try and remember where it’s stored. If I have a question I can ask and receive an answer without leaving Box.

Pros

This is one of the best because it’s like having 4 in 1. Cloud management, collaboration, assignment schedule, and electronic signature with Box Sign. It’s not too expensive and all the things I get are used daily. It couldn’t be easier to use for electronic signatures, the documents are already in Box so I don’t need to send them out. I don’t have to directly share something for others to see it, but I can share directly if I want to and it’s easy. There is a message board that can be kept open and assignments can be created and scheduled. Box can open Adobe or PDF, Word, and Google Docs files, it’s opened or read all files I’ve imported. This is secure enough to use for legal documents or client records, it’s protected with encryption and requires little monitoring.

Cons

Box Sign is easy to use but it’s not as good as it could be. I don’t think the cloud storage management is the best, the other ladies at the office agree. File versions became lost and the overall manner of storing wasn’t great.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Good for off site back up, I tend to use Sync for the day-to-day though

Reviewed a month ago

Overall, they are OK for stuff that I've encrypted myself and just want to have a redundant backup. I really should figure out how to use amazon glacier for that, but box makes it too easy and cheap. There's only so many hours in the day.

Pros

I like that this software just works without a bunch of hassle. I also like that box is not, to my knowledge, google or microsoft. No need to have either of them snooping through my files. At the time I switched from dropbox, I was very happy that box wasn't dropbox. I think Box used to have faster pipes than Sync but am not so sure anymore.

Cons

I think that Sync.com has a better product for my day-to-day. All I really want is secure storage and for all my computers to sync up certain directories. I don't want to ever doubt that every file is synced onto every computer. I left dropbox because their smartsync made me wonder if I was getting what I wanted. I think Sync is the company that is most focused on giving me exactly what I want. Box is OK, but they aren't focused on the precise thing I'm after. That makes me worry that they are going to go the dropbox route and try to some "smart" thing that makes them useless to me. Also, there was the box hacker exploit discovered in 2019. I think that's when I moved important stuff to Sync.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It is comfortable to work collaboratively in Box

Reviewed 2 months ago

Box was born as a solution in my organization since before files were managed locally with internal servers where employees who are outside the workplace who want to access have to resort to a VPN and a type of access to the platform where they are. company files such as photos of properties for sale, rentals, sales made and other confidential files. With Box it has been possible to solve this problem...

Pros

Box has been the best, most intuitive and complete cloud file storage that can be had within the company where I work . I like the security that it has because that way I can protect the privacy of sensitive company files without compromising confidentiality. Its interface has reached a minimalist style that make Box seem like a simple file manager that comes with Windows, but in this case it's in...

Cons

I really like most of the features of this platform but I have small drawbacks compared to some that do not harm the user experience or functionality as much. However, I would like the to improve those aspects because Box would be much more complete and attractive. Among the aspects that I want to improve is the preview of the files, for example I am intereted in certain files to verify information...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Transfer and share files easily and securely in the cloud

Reviewed 2 years ago

One of the first options in transferring our files and offering in the list of required and recommended items to companies and organizations that we consult. If you have different meetings and need different files in the meetings, safely create a secure cloud space of your files in the box because one day it will come in handy. Having a backup on the secure cloud storage is always life-saving, and experience has shown that floppy disks, CDs, and flash drives and computer headers are not enough for a successful business.

Pros

I like the simplicity and good features and the appropriate speed of Box platform, you can easily transfer files from any device to the cloud storage space of the box. I like its speed and security, you will not feel any strangeness with the software. E-Signature make it more secure and Integration with lot of apps is wonderful. The cost and price is very reasonable and economical compared to the many features it provides to the user.‌ Data Loss Protection is great.

Cons

The graphic design of the dashboard should be simpler and more tangible and can be changed to the liking of the admin, Also a feature in the dashboard should be added to display the status of shared files and folders, and the latest status of views and downloads to be clearly and simply visible to the admin.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good Free Version but expensive Business options

Reviewed 2 years ago

Storing documents in the cloud as a back-up solution, sharing documents with collaborators and clients.

Pros

Uploads and downloads are fast, sharing files or folders is easy, as an editor or viewer, and it is easy to use.

Cons

The Business options are expensive for small businesses since they require you to purchase multiple licenses, not only one. If you get the Individual license you are not GDPR compliant, thus it turns out to be expensive for SMEs.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Box is secure and can innovate industries from video to medical

Reviewed 2 years ago

I loved using Box for file management and editing. It saved me time and headaches. I only wish that my company had expanded its use and unleashed more of its capabilities.

Pros

Box is the simplest way for me to stay organized, share files with others and ensure that my data is secure. The user experience is easy to understand. It's simple to invite others at a variety of permission levels (somer colleagues to view only, others to download, others to have full editing capability). Syncing on multiple devices is a snap. But when I attended BoxWorks for training, I realized...

Cons

It took me awhile to think of anything negative to say. The max file size on the more affordable subscription options is perhaps the only drawback I can think of.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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On the Go or From Home

Reviewed 3 years ago

I don't see any reason to change to another product or service, so long as the price remains competetive.

Pros

Box excels at one thing -- making documents accessible from anywhere. This amounts to benefits of efficiency and freedom to work on the go. Being able to access from any machine, particularly on a phone where other services often fail, enhances my ability to address customer's needs.

Cons

There's no indication when a file is open by another user. This has led to multiple users editing a document, and those documents don't merge well or at all, leaving a red exclamation point indicating there's an issue or an alternate file. We've lost some work this way. As a small company, this is manageable with clearer communication between employees, but I foresee this being an issue as we grow.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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One stop cloud for all your syncing, sharing and collaborating needs

Reviewed 3 years ago

Box is an online cloud-based content management software that is particularly helpful when you need to store, edit and share all your data and documents from one place. We have a business account with Box and have been using the same since more than a year. It is fairly simple to use, with updates coming out once in a while showcasing new features. The software interfaces seamlessly with the office...

Pros

Box allows users to upload all kinds of files of different formats (documents, images, video, drawing packages, zipped folders etc.) to its webpage (or app on phone/tablet) with ease. These uploaded documents can be shared with relevant team members, while also keeping them private from others where necessary. Shareable with the help of the link, Box files are easy to update, one can either edit in...

Cons

When compared to its competitors (Google Drive/OneDrive), Box does look a bit unappealing owing to its price tag. It offers four plans, the most inexpensive one being Standard (for personal use I presume), followed by Business, Business Plus and Enterprise. Small and medium-sized firms can make do with the average priced Business and Business Plus offerings. However, I don't think that I would invest in it if for my personal use. Secondly, for files such as .dwg and .rar do not open as a preview and have to be downloaded for viewing. This poses a problem for me as I have to review large drawing packages and downloading them just for review is quite a hassle. Would love if these little aspects are fixed for the upcoming updates.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy file sharing from desk, laptop, phone...

Reviewed 4 years ago

I love Box and tell everyone I interview about Box. We are a 70% remote group and depend on Box for sharing information and collaborating on projects. Applicants ask, "How do you manage a dispersed work force?" and "How do people maintain a sense of team?" "Box," I say, "is a big component."

Pros

1. Sharing files is simple, no matter who you want to share with and no matter from what device. You can share a document with someone inside or outside of the organization without giving up control of the document. No need for someone outside of the organization to upload any software in order to access the shared document. 2. As an HR professional I find Box to be a great tool for collaborating...

Cons

1. I work mostly from an old Mac. I find some of the interface less smooth than from my PC. For example, when I create a Word doc within Box while using my Mac, the Mac defaults to Text Edit instead of Word. I suspect that's user error, though.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Solid enterprise tool with surprising productivity and innovation gains

Reviewed 6 years ago

I run Box for over 100K users in a large university. Box is built for the enterprise. It has very solid security, good user management and an extremely small support footprint. There are consumer tools that might beat Box on some individual features, but cannot hold a candle to Box when held up to the needs and realities of a large enterprise. Box is platform and vendor agnostic. It has solid mobile...

Pros

Strong security. Data ownership model. Flexibility of collaboration and sharing options. Platform and vendor agnostic. Good administrative controls. Reasonably good reporting. Reasonably good APIs. Ease of use for end users. It's been great watching the creativity and innovation of the users. They've found ways to do things with Box we never imagined when we signed on.

Cons

The desktop sync is different than and technically inferior to that of Dropbox, the consumer tool most users are familiar with in this space. We anticipate this change when Box for Desktop is released in 2017. We'd also like to see the maximum file size increase. I'd like to see improvements in the administrative reporting. Many users have trouble getting their head around Box's waterfall permission model, particularly IT professionals. It's different than what they are used to. It ads an impediment to the retirement of NFS.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Way better than Google Drive and Dropbox

Reviewed 3 years ago

Amazing. Just wish I’d found them earlier and not wasted time with Googles incredibly buggy Drive product and Dropbox’s ridiculously priced product.

Pros

Before trying Box.com I tried both market leaders... Google Drive was cheap but horrendously buggy, when you’re logged into multiple gmail accounts it gets horribly confused and won’t let you access/edit/download your own files. I found workarounds for this like using an Incognito window or Firefox to access my files but it felt clunky and buggy. Dropbox didn’t have any of those issues, it was perfect but for a business plan for multiple staff members they charge crazy prices. Way too expensive. Box.com had none of the issues of Google drive, all of the functionality of Dropbox and charged a very reasonable price for it. Best of both worlds and in my opinion they should be the market leader.

Cons

Nothing. Literally have zero issues with it. After using their competitors box.com is a breath of fresh air in every sense.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Box

Reviewed 4 years ago

All in all, Box has proven substantially beneficial for the university and for faculty to access materials of a general nature in a more efficient way and though I have not seen the actual numbers myself, I suspect that offloading all of the staff time and energy that went into maintaining and training people to monitored those previous on-campus servers was a price efficient move as well. Equally important in a time of fiscal belt-tightening.

Pros

My university decided to replace its archaic system of various collective departmental, college, and institution drives and servers with Box. It is a thousand times easier to access from a variety of locations, at almost any time, using almost any communicative medium you wish to employ. In the 21st century the modern mobile educational facility and educator lives and dies on the capacity to not just amass data and research and information but also to retrieve and manipulate it at remote locales in a secure, rapid way.

Cons

The biggest challenge is that Box has, like many modern softwares, engineered a number of plug ins. I have found that the reliability and functionality of these varies. for example, the general BoxSync application works perfectly but then there is a Box application for Windows 8 and another for Windows 10 which are "store apps" which are not as good at syncing and it is possible you might have both kinds of applications on your machine and that is rather confusing for the user since they have different interfaces and the syncing between them is not as transparent as one might expect. There is a page of these plugins and their descriptions overlap substantially and so it's not always clear which application you should employ in conjunction with your general Box.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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What the cloud pros use...

Reviewed 6 years ago

Box is the best of breed cloud system in the EFSS (Gartner) space. The natural progression from startup to unicorn company is: 1. Google Drive (max free space) but applications are worthless for Accountants, 2. OneDrive (comes with O365 but doesn't play well with others like NetSuite and SFDC) and need a SharePoint site managed/integrated to get real value 3. Dropbox (great customer features but doesn't play well with others and lacks unlimited storage) 4. Box --best of breed but not the cheapest

Pros

1. Enterprise Edition with unlimited storage plan costs roughly $35/month. For a mature organization spending a large amount on servers/admins for those servers, this is very affordable. 2. Ability to model sharing between departments is priceless. Literally changes the way an organization behaves with information sharing if configured properly (silo killer). 3. Customer service is second to none. 4. Native integration with other cloud apps that charge additional fees for storage quotas. This includes NetSuite, SFDC and Workfront and many more. 5. MetaSearch on Enterprise allows granular searching. Every time someone has ever used a single word is indexed -- INSIDE the documents stored.

Cons

1. More of a learning curve for users because of more features. 2. More robust administrative functionality also requires more learning. 3. Not the cheapest cloud solution out there - but you get what you pay for.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Product / Slightly Too Pricey for Individuals

Reviewed 3 years ago

Overall, I like Box. Better than Dropbox....maybe even better than pCloud as their UI is a bit dated and odd?...

Pros

It does offer 10GB of storage for free versus Dropbox only offering 2GB for free.

Cons

The only next option is the 100GB plan and it's $10 a month whereas Google One offer the same 100GB plan for only $1.99 a month. Now, I realize the better security and privacy potentially offered with Box versus a "big brother" such as Google is what could warrant an increased price. However, I'm not sure it needs to increase that much. Plus, it's confusing how they have an indicudual pro plan for...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Box offers the most professional cloud content storage services.

Reviewed 3 years ago

I have rated it 9 on a scale of 10 because it has efficient working ways and high-end security features for long term backup of our files and data. We have choose this tool because it is quite easy to access and implement in the whole organization. We have really improved our working while using this tool because it allows us to save time and money while we can extract most of the benefits from this tool in a reliable way.

Pros

The most beneficial thing about the Box software is that Box has enabled us with easy sharing of files and data which in return have saved us precious time for other activities and we have gained utmost benefit from it in organizing our employees and professionals content. Box has secured all of work and we can easily retrieve our files in the most efficient ways. It also includes some highly efficient tools which and we gained allow us to organize and sort the data in the most easy way.

Cons

But in accordance to our business objectives, it does not fit 100% well cause there are some requirements that has to be fulfilled via other tool to keep us working. So it also needs some improvements from its own end. It also needs to improve its way of organizing the data. We are mostly confused in retrieving the files and folders while looking for specific contents. Box has limited storage capacity for new users. And its additional storage could be bought for high prices which are reluctantly rated at very high price.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Storage with excellent features for a fair price.

Reviewed 2 years ago

Collaboration via e-mail, the local network, and off-hours with a secure and responsive document and data storage repository. Very clean interface that even allows relative newcomers to easily start storing, sharing, and pulling files from other users.

Pros

I loved that Box allows frequently-emailed coworkers from your outlook to easily view your recent box files, documents, and updates and download things of interest if they have permission. It makes collaboration via e-mail, even over large files, effortless.

Cons

Some of the features like drag-and-drop are buggy or tedious when linking multiple files, and the "upload folder" option is sometimes not able to be selected.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A very viable cloud platform

Reviewed 4 years ago

I use Box heavily to share folders with clients, and to store/transfer files from outside locations to my local desktops. I've been with the company since the beginning and the platform has proven entirely stable for my business needs.

Pros

First off - let me say that I was a very early adopter of the Box platform, and I was grandfathered in with 25GB free storage. That said, I am not on a paid plan which is why I didn't comment on the pricing. I can say that the pricing is on par with the rest of the industry. I will also stick to commenting on the free version - which lacks some of the paid features. The Box Drive sync client works very well. I have seamless access to my files on all of my devices. I am able to share files and folders with ease. It is a very stable cloud platform in my opinion. As for the paid options - I believe that they work as advertised, and I've watched the platform evolve and mature over time to be a competitive with the other providers. Some of their partnerships are better by far than the others.

Cons

Honestly - from the free version standpoint - the biggest issue I had was when they migrated from the simple sync client to the Box Drive client. That actually proved to be more difficult than it should have. I also lost some features that I had with the sync client - due to me being on the free version.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great file storage for desktop, with a few hiccups

Reviewed 4 years ago

We use Box every day within our organization to back up and sync all of our work files. We also use Box to send large files and folders to clients with the private sharing function

Pros

The web interface for Box is great. Very easy to use and navigate. Managing files from the Android/iOS apps is also very well put together. One of the small features we like the most is the automatic file version numbering when overwriting an existing file on your Box. It's a nice touch that keeps track of how many revisions we've done on any specific file/design. Overall, the download/upload speeds are great, and web application is also fantastic, and the pricing is competitive for the industry.

Cons

I wish I could review the box web application and Box desktop applications separately, because they're vastly different experiences. The Box Desktop Sync (Windows) is often pretty buggy, and refuses to sync files randomly. We've been having a number of connection issues, only to learn that Box has said they won't be supporting this version of the app, and all users have to move to the new Box Drive app. It's all very confusing.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The best that i have use

Reviewed a year ago
Pros

Box is one of the most essential software for me to smoothing the files integration between my personal computer at home with the computer at my office. I only need to store all my files and work document on the folder in the cloud storage, and then it can be access form anywhere as long i have my account details.

Cons

One of the things that i like least with Box is, the price scheme is quite high for the premium account, and to expanding the storage size. The dashboard interface is quite old and not a user-friendly as i find it confusing when i am first time using the software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Reliable collaboration in the Cloud

Reviewed 5 years ago

I'm a fan! So the pros outweigh the cons, and Box seems to always be active working toward improving their product. I've implemented Box Business/Enterprise for three companies, and users definitely benefited from the collaborative system, even when using only the base features.

Pros

The Box platform works, and does what it says it will do. Live online training is especially helpful for bringing on new users, and there are numerous pre-recorded tutorials and white papers. No excuses for users to not understand how the platform works. System is flexible for businesses needing to meet international security, medical compliance, etc.

Cons

Navigating all admin options can be a little daunting. The default settings are probably 'right' for Enterprise users, but for a small business I had to invest a little time with tech support to get the settings right so that my users couldn't make changes that affected the monthly cost. The Box business (from their sales, support, features) are strongly designed for large customers, not for a freelancer working with clients (examples: minimum 3 users, automated 'Relay' workflows Enterprise only.)