Box Pricing Plan & Cost Guide

Box

Powering how the world works together

4.32/5 (3,941 reviews)

Box Pricing

Starting from: $5.00/month

Pricing model: Free, Subscription

Free Trial: Available

Starter: $5 per user/month
Business: $15 per user/month
Business Plus: $25 per user/month
Enterprise: Contact Box for detailed pricing information.

Box Personal is always free for one user.

Offers a 2 week free trial.

Competitors Pricing

SharpCloud Software

Pricing model: Subscription

Huddle

Starting from: 10.00/month
Pricing model: Subscription
Free Trial: Available

Noodle

Starting from: 200.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

DocuVantage OnDemand

Starting from: 40.00/month
Pricing model: Subscription
Free Trial: Available

Box Pricing Reviews

Pros

  • It is a fantastic product and its security features give our business confidence to be in compliance with all regulations we are required to follow.Sean M.Read the full review
  • I like the simplicity and good features and the appropriate speed of Box platform, you can easily transfer files from any device to the cloud storage space of the box.Ali K.Read the full review
  • Its an awesome and convenient to remove people/add people. You can even download BOX DRIVE to have it in your file explorer and it links together, very awesome.Emily S.Read the full review

Cons

  • Sadly it does not work on my kindle Ir the android tablet I had. With everything going mobile these days, you would think they'd be compatible by now.Renee G.Read the full review
  • This product has very limited functionality in some areas which could be a bit frustrating at times.Praise A.Read the full review
  • The organization of Box is awful, but this could be my company's fault.Tamiya W.Read the full review
96%
recommended this to a friend or a colleague

25 reviewers had the following to say about Box's pricing:

Don S.

Enterprise level cloud storage that offers ton of storage space for free

Used weekly for 2+ years
Reviewed 2018-08-01
Review Source: Capterra

Plenty of free storage with affordable pricing for adequate amount of space.

Pros
SIgned up because their base paid plan is cheaper than other competitors. I like the native integrations for signatures and the ability to grant access to specific folders. Was useful for working with clients.

Cons
It's an enterprise focused app so it's not as pretty of an interface as other one. Not as media-file friendly as other cloud storage apps. Wish there were more advanced file encryption.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Aaron D.

Box

Used daily for free trial
Reviewed 2019-08-29
Review Source: Capterra

Not good. High cost and low storage space. End users even complained about the functionally of the software.

Pros
This could be a good alternative to other cloud storage companies. I did find that this is a decent cloud storage and not a lot on the internet about being hacked.

Cons
I think this is overpriced. MS OneDirve and DropBox Business is cheaper per head and offers more storage that Box.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Nathan R.

File storage and collaboration at its best, and now with notes

Used daily for 2+ years
Reviewed 2018-05-05
Review Source: Capterra

having a place in the cloud to store, share, collaborate and for a price that is cheaper than the cometition.

Pros
Box is an extremly good software to store files in the cloud, it also allows for online collaboration, sharing. This is very good for team where all the files can be stored online so everyone in the team can acces, comment, edit and share in real time from any device. It integrates nicely with lots of other software. It comes with a note taking section that allows you to take note and share them or simply store them in a safe place. The price is also cheaper than the cometition.

Cons
The only con is that not everyone knows of this yet. Box is great, it has an amazing price that beats the competition. If more people use it it will be easier to share files.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jennifer J.

Good software for storage and editing your files

Used daily for 1-2 years
Reviewed 2020-10-09
Review Source: Capterra

Overall, the software fits in with our file management and sharing requirements. As we are a small org., the current price point is ok for us to spend. But once we get larger, we may look elsewhere for a cheaper alternative.

Pros
The best feature of this software is that you can directly open up word/excel on the platform to your desktop and once you hit save, the file automatically gets updated in the software. The ability to set privacy/sharing capabilities to a folder is also very useful to us as an organization. Unlimited storage is a plus as we store large multi-media files.

Cons
At the current price point (charged per user), it's a bit on the more expensive side. The functionalities on the admin console is a bit hard to navigate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

Simple online storage that does the job!

Used daily for 2+ years
Reviewed 2018-12-15
Review Source: GetApp

Pros
Very easy to use. Has all the basic necessary features that we need. The price point is not too bad.

Cons
Could have more features that competitors do. They could have cheaper price plans that aline more like gdrive.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

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Robert M.

Cheap Cloud Storage for Small Buisness

Used monthly for 2+ years
Reviewed 2019-07-10
Review Source: Software Advice

Its really cheap for the unlimited storage for a small business trying to keep costs down.

Pros
The price for Box is much better than the likes of Google Drive and comparative to the likes of dropbox. Its features are very simpler to other cloud products. Its easy to share files with permissions levels to people inside your business or outside. Control over your data is good with more functions than others.

Cons
While the pricing is cheaper it doesn't integrate on as many other platforms like drop box or drive. Extensions are available for the likes of Chrome but I have found they often crash.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Matt A.

Great Document Storage System

Used monthly for 6-12 months
Reviewed 2020-05-13
Review Source: GetApp

We use box to store all of our Salesforce documents that would normally take up alot of space in Salesforce. Its a great and cheaper alternative than many native apps

Pros
I really like the ease of use and abilities that Box provides. The storage capacity is very large and the price is very reasonable

Cons
I wish they included cheaper licenses for users who just want to view and download documents and images loaded

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Shashank P.

Very Reliable and Secure File Sharing Option

Used daily for 1-2 years
Reviewed 2020-03-06
Review Source: Capterra

Overall i have used box as a file sharing app since long time and my clients are colleagues are used it too for their work and personal use as well.

Pros
It gives a very easy to use dashboard with great features and possibilities to use. It also gives very cheap pricing for pro users.

Cons
It has some limitations and compare to others platforms, it has also gives very short time trial period.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Ted C.

Your standard file sharing service

Used monthly for less than 6 months
Reviewed 2018-03-30
Review Source: Capterra

Pros
This service, similiar to Dropbox and Google drive, does what you need it to do. I have some clients send me files through this service and it's easy enough to use.

Cons
I took a look at the pricing options, and it could be cheaper. The individual plan per month is double the price of a business plan. Not sure if that's correct.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Petrus V.

Great free/premium online storage provider

Used daily for 2+ years
Reviewed 2019-04-18
Review Source: Capterra

I've been using them for over 8 years now, and they are super reliable. So many cloud storage providers were here today and gone tomorrow, but box stood the test of time. They have recently up-scaled their game by providing integrated services for corporations, meaning that they have affordable solutions so that organizations can use them elusively for all of their online storage needs. The support is fast and professional and the product is competitive enough to give other providers a real run for their money. Anyone would be hard pressed to find a better service at a better price right now.

Pros
Been around for a while to know they are not going to disappear overnight 10GB of free storage, where dropbox only gives 2GB Premium plan is very competitive and cheaper than others They have more premium options to suit everyone's need Very robust and well integrated with many apps and services out there

Cons
Nothing really, except that they might want to revisit their starting model and provide a little more storage and a slightly better price for premium packages.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Another Cloud Storage Solution That Doesn't Stand Out

Used weekly for less than 6 months
Reviewed 2018-12-23
Review Source: GetApp

Pros
- Tremendously value-oriented as the storage given at free/low priced tiers outranked competitors - Security appeared to be stronger than average (according to our IT team)

Cons
- We quickly replaced this service with a competitor after we realized that online editing capabilities weren't part of the typical package - Poor performance from Mac systems - Cumbersome user sharing experience since non-users were subject to more restrictions to downloading files

Rating breakdown

Ease of use
Features

Likelihood to recommend: 6/10

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Colton W.

Pretty good

Used daily for 1-2 years
Reviewed 2019-12-05
Review Source: Capterra

Overall it was not a bad experience but I would rather use something else if we didn't need the cost for the phi encrypting.

Pros
BOx is great for people with phi issues and need encrypted options, this service is slightly cheaper than other alternatives.

Cons
Can be clunky and the windows application can have issues, web interface is hard to follow as well as sharing files and encrypting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Ronald H.

Box has been great for years

Used monthly for 2+ years
Reviewed 2020-08-06
Review Source: Capterra

The benefits have been outstanding. The cost verses the value is incredible, it has great security, and it has great ease of use.

Pros
We use Box as a backup for all our electronic files. In 2009, our organization began foreclosure intervention work in partnership with our state housing agency. Box was used to place sensitive documents in the cloud and they were kept securely.

Cons
No complaints or issues with Box. It has been our go-to backup system for over 10 years. The price is outstanding also.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

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Sanel P.

Box - Great Cloud Storage

Used daily for 1-2 years
Reviewed 2019-07-16
Review Source: Capterra

Large amounts of storage for a relatively low price. Seems to be secure.

Pros
Extremely easy to use. Able to share files to users who are not even using box application (view purposes only). Storage is lower priced than others. Able to collaborate with other box users with ease.

Cons
Mac desktop application can use work. When clicking on box icon, it will bring up search bar automatically.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Anonymous

It's online file sharing

Used daily for less than 6 months
Reviewed 2019-04-10
Review Source: Capterra

If you're looking for a site to use for online file sharing and you aren't necessarily interested in easily accessing your information locally, then it would be a great fit for you. It didn't meet my needs, which is why I selected one of their competitors. Don't get me wrong, it's a great service, but just not for everyone.

Pros
When I used Box, it was primarily for storing files, it accomplished what I expected and didn't have any bad experiences with it.

Cons
The lack of integration/ease of use across platforms. I ultimately left Box for that reason, because one of their competitors offered a better integration solution, more storage, at a cheaper overall price.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 7/10

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David K.

Way better than Google Drive and Dropbox

Used daily for 2+ years
Reviewed 2020-03-11
Review Source: GetApp

Amazing. Just wish I’d found them earlier and not wasted time with Googles incredibly buggy Drive product and Dropbox’s ridiculously priced product.

Pros
Before trying Box.com I tried both market leaders... Google Drive was cheap but horrendously buggy, when you’re logged into multiple gmail accounts it gets horribly confused and won’t let you access/edit/download your own files. I found workarounds for this like using an Incognito window or Firefox to access my files but it felt clunky and buggy. Dropbox didn’t have any of those issues, it was perfect but for a business plan for multiple staff members they charge crazy prices. Way too expensive. Box.com had none of the issues of Google drive, all of the functionality of Dropbox and charged a very reasonable price for it. Best of both worlds and in my opinion they should be the market leader.

Cons
Nothing. Literally have zero issues with it. After using their competitors box.com is a breath of fresh air in every sense.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Julian M.

Native integration with Thunderbird e-mail client

Used weekly for 1-2 years
Reviewed 2021-09-30
Review Source: Capterra

I heard about Box when I was sending big files on Thunderbird. It was very pleasant when I discovered that my big files were automatically uploaded to Box and the e-mail was sent without errors. After that, I tried to use it as a daily basis. The download/upload speed is decent and stable, and it has a good business plans.

Pros
The most important feature is that is integrated natively with Thunderbird. It can be used to send big files by e-mail (not attached) automatically. It has cheaper plans than other similar platforms.

Cons
It does not offer more added value than the native integration in Thunderbird. It can be easily replaced by other similar file-sharing platforms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Anonymous

Good Value

Used daily for 1-2 years
Reviewed 2019-03-18
Review Source: Capterra

Pros
Low cost online cloud-based server. Our company has 3 locations and BOX allows our teams to work on the same documents and spreadsheets in the cloud. Very easy to use! Price is right!

Cons
Mobile app is a little hard to use. Would be nice if there was more reporting available about user usage.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 9/10

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Jason R.

Use Box for all of your file storage needs

Used monthly for 6-12 months
Reviewed 2019-03-27
Review Source: Software Advice

Pros
We loved using Box to store our files and share large documents abroad

Cons
The pricing plans were expensive, but understandable

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jonathan T.

Not bad, but the competition is tough

Used occasionally for free trial
Reviewed 2021-04-30
Review Source: Capterra

It is a good option, but far from the best storage service.

Pros
It has most of the features most users need. Its pricing for business plans is not unreasonable. It has a lot of features for collaboration.

Cons
There is nothing unique. All of the features are available on other plattforms too. You pay per user. That could be nice if every user has a lot of files, because storage is unlimited, but most companies probably have many users, with not that much storage usage. For most it would be probably cheaper to use a Service that costs per GB and not per user.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 4/10

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Anonymous

quick and free on your limited account

Used daily for 2+ years
Reviewed 2018-12-06
Review Source: Capterra

Since I am on the free zone, all is great and urge you to get one

Pros
quick and easy with native app for Mac, stable and easy remember name

Cons
Package Plan can be cheaper to gain more subscribing

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Josh B.

Incredibly Versatile

Used weekly for 6-12 months
Reviewed 2019-01-09
Review Source: Capterra

Pros
Anyone I've ever seen use this (Basic or Pro) has used it as a cloud-based file dump... what a waste! Box does so much more. Key features for me are: - automated workflows: Box has built-in access control profiles (locking edit rules for certain users), and notification automation that tells users when some files are added/edited - integrations: so many other products you'll find on Capterra integrate with Box - compliance and data safety: Box is one of the most secure platforms I've found - email tracking: I've investigated Yesware to track email attachments sent to others... but Box's integrated features do this better

Cons
Pricing on the Pro version is affordable, but needs management to trust cloud-based data storage to realize ROI.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Joe R.

Good cloud storage solution

Used monthly for free trial
Reviewed 2019-04-23
Review Source: Capterra

Pros
It's cheaper than a lot of the other options on the market

Cons
It doesn't connect with as much stuff as bigger names, like DropBox

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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Dilith V.

Box makes cloud file management much easier

Used weekly for 1-2 years
Reviewed 2020-07-10
Review Source: Capterra

It offers tons of features for very affordable price. Managing you cloud file is much more easier with Box

Pros
Box has lots of features and have so many integrations. Incredibly fast and reliable. Box has a clean UI which makes the file organization much simpler.

Cons
Drag and drop for multiple files can be challenging sometimes. Mac version seems slower than PC version.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Carlos P.

The best experience to protect and share documents with others

Used monthly for 2+ years
Reviewed 2019-01-17
Review Source: Capterra

Unlimited access to information when and where you want but at the same time controlled to be seen only by whoever you want, a unique versatility feature

Pros
Ideal cloud service to protect files in the short term and share it with whoever you need. It works very well, it is popular, many know it, simple, without complex details of use, with a professional looking interface with which you will have control of documents with a simple click

Cons
The price of paid plans can be an expensive service

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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