Box Pricing Plan & Cost Guide

Box

Secure Content and File Sharing. Free Cloud Storage.

4.31/5 (3,692 reviews)

Box Pricing

Starting from: $5.00/month

Pricing model: Free, Subscription

Free Trial: Available (No Credit Card required)

Starter: $5 per user/month
Business: $15 per user/month
Business Plus: $25 per user/month
Enterprise: Contact Box for detailed pricing information.

Box Personal is always free for one user.

Offers a 2 week free trial.

Competitors Pricing

labfolder

Starting from: 18.00/month
Pricing model: Free, Subscription
Free Trial: Available (No Credit Card required)

safedrop

Starting from: 200.00/year
Pricing model: Free, Subscription
Free Trial: Available (No Credit Card required)

SimplyDocs

Starting from: 9.00/month
Pricing model: Free, Subscription

Vitrium Systems

Pricing model: Subscription

Box Pricing Reviews

Pros
  • We have really improved our working while using this tool because it allows us to save time and money while we can extract most of the benefits from this tool in a reliable way.Verna B.Read the full review
  • Box is a super reliable secure way to go paperless. It makes collaboration and sharing documents super easy.Christie C.Read the full review
  • Absolutely great it's almost like the corporate Dropbox. Much more secure and extremely user friendly and customisable based on your needs.Verified ReviewerRead the full review
Cons
  • The Search functionality is so bad (doesn't work the way you think it should and rarely generates the results you're after) as to be almost useless.Jessica H.Read the full review
  • Also recently I’ve received several error messages noting the some of my files could not be synced. Although this has only occurred with e or files, my concern is that it become a persistent problem.Verified ReviewerRead the full review
  • It is very confusing thebnumber of versions of the same file you might get. There is no way you can see online the changes that are being made by somebody else.Sofia V.Read the full review
96%
recommended this to a friend or a colleague

25 reviewers had the following to say about Box's pricing:

Don Suave'

Enterprise level cloud storage that offers ton of storage space for free

Used weekly for 2+ years
Reviewed 2018-08-01
Review Source: Capterra

Plenty of free storage with affordable pricing for adequate amount of space.

Pros
SIgned up because their base paid plan is cheaper than other competitors. I like the native integrations for signatures and the ability to grant access to specific folders. Was useful for working with clients.

Cons
It's an enterprise focused app so it's not as pretty of an interface as other one. Not as media-file friendly as other cloud storage apps. Wish there were more advanced file encryption.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Aaron Davis

Box

Used daily for free trial
Reviewed 2019-08-29
Review Source: Capterra

Not good. High cost and low storage space. End users even complained about the functionally of the software.

Pros
This could be a good alternative to other cloud storage companies. I did find that this is a decent cloud storage and not a lot on the internet about being hacked.

Cons
I think this is overpriced. MS OneDirve and DropBox Business is cheaper per head and offers more storage that Box.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Nathan Romano

File storage and collaboration at its best, and now with notes

Used daily for 2+ years
Reviewed 2018-05-05
Review Source: Capterra

having a place in the cloud to store, share, collaborate and for a price that is cheaper than the cometition.

Pros
Box is an extremly good software to store files in the cloud, it also allows for online collaboration, sharing. This is very good for team where all the files can be stored online so everyone in the team can acces, comment, edit and share in real time from any device. It integrates nicely with lots of other software. It comes with a note taking section that allows you to take note and share them or simply store them in a safe place. The price is also cheaper than the cometition.

Cons
The only con is that not everyone knows of this yet. Box is great, it has an amazing price that beats the competition. If more people use it it will be easier to share files.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Simple online storage that does the job!

Used daily for 2+ years
Reviewed 2018-12-15
Review Source: GetApp

Pros
Very easy to use. Has all the basic necessary features that we need. The price point is not too bad.

Cons
Could have more features that competitors do. They could have cheaper price plans that aline more like gdrive.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

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Jennifer Jian

Good software for storage and editing your files

Used daily for 1-2 years
Reviewed 2020-10-09
Review Source: Capterra

Overall, the software fits in with our file management and sharing requirements. As we are a small org., the current price point is ok for us to spend. But once we get larger, we may look elsewhere for a cheaper alternative.

Pros
The best feature of this software is that you can directly open up word/excel on the platform to your desktop and once you hit save, the file automatically gets updated in the software. The ability to set privacy/sharing capabilities to a folder is also very useful to us as an organization. Unlimited storage is a plus as we store large multi-media files.

Cons
At the current price point (charged per user), it's a bit on the more expensive side. The functionalities on the admin console is a bit hard to navigate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Shashank Pathak

Very Reliable and Secure File Sharing Option

Used daily for 1-2 years
Reviewed 2020-03-06
Review Source: Capterra

Overall i have used box as a file sharing app since long time and my clients are colleagues are used it too for their work and personal use as well.

Pros
It gives a very easy to use dashboard with great features and possibilities to use. It also gives very cheap pricing for pro users.

Cons
It has some limitations and compare to others platforms, it has also gives very short time trial period.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Robert Mclachlan

Cheap Cloud Storage for Small Buisness

Used monthly for 2+ years
Reviewed 2019-07-10
Review Source: Software Advice

Its really cheap for the unlimited storage for a small business trying to keep costs down.

Pros
The price for Box is much better than the likes of Google Drive and comparative to the likes of dropbox. Its features are very simpler to other cloud products. Its easy to share files with permissions levels to people inside your business or outside. Control over your data is good with more functions than others.

Cons
While the pricing is cheaper it doesn't integrate on as many other platforms like drop box or drive. Extensions are available for the likes of Chrome but I have found they often crash.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Matt Andrien

Great Document Storage System

Used monthly for 6-12 months
Reviewed 2020-05-13
Review Source: GetApp

We use box to store all of our Salesforce documents that would normally take up alot of space in Salesforce. Its a great and cheaper alternative than many native apps

Pros
I really like the ease of use and abilities that Box provides. The storage capacity is very large and the price is very reasonable

Cons
I wish they included cheaper licenses for users who just want to view and download documents and images loaded

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ted Chen

Your standard file sharing service

Used monthly for less than 6 months
Reviewed 2018-03-30
Review Source: Capterra

Pros
This service, similiar to Dropbox and Google drive, does what you need it to do. I have some clients send me files through this service and it's easy enough to use.

Cons
I took a look at the pricing options, and it could be cheaper. The individual plan per month is double the price of a business plan. Not sure if that's correct.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Anonymous

Another Cloud Storage Solution That Doesn't Stand Out

Used weekly for less than 6 months
Reviewed 2018-12-23
Review Source: GetApp

Pros
- Tremendously value-oriented as the storage given at free/low priced tiers outranked competitors - Security appeared to be stronger than average (according to our IT team)

Cons
- We quickly replaced this service with a competitor after we realized that online editing capabilities weren't part of the typical package - Poor performance from Mac systems - Cumbersome user sharing experience since non-users were subject to more restrictions to downloading files

Rating breakdown

Ease of use
Features

Likelihood to recommend: 6/10

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Petrus Vermaak

Great free/premium online storage provider

Used daily for 2+ years
Reviewed 2019-04-18
Review Source: Capterra

I've been using them for over 8 years now, and they are super reliable. So many cloud storage providers were here today and gone tomorrow, but box stood the test of time. They have recently up-scaled their game by providing integrated services for corporations, meaning that they have affordable solutions so that organizations can use them elusively for all of their online storage needs. The support is fast and professional and the product is competitive enough to give other providers a real run for their money. Anyone would be hard pressed to find a better service at a better price right now.

Pros
Been around for a while to know they are not going to disappear overnight 10GB of free storage, where dropbox only gives 2GB Premium plan is very competitive and cheaper than others They have more premium options to suit everyone's need Very robust and well integrated with many apps and services out there

Cons
Nothing really, except that they might want to revisit their starting model and provide a little more storage and a slightly better price for premium packages.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Colton West

Pretty good

Used daily for 1-2 years
Reviewed 2019-12-05
Review Source: Capterra

Overall it was not a bad experience but I would rather use something else if we didn't need the cost for the phi encrypting.

Pros
BOx is great for people with phi issues and need encrypted options, this service is slightly cheaper than other alternatives.

Cons
Can be clunky and the windows application can have issues, web interface is hard to follow as well as sharing files and encrypting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Sanel Puthiyath

Box - Great Cloud Storage

Used daily for 1-2 years
Reviewed 2019-07-16
Review Source: Capterra

Large amounts of storage for a relatively low price. Seems to be secure.

Pros
Extremely easy to use. Able to share files to users who are not even using box application (view purposes only). Storage is lower priced than others. Able to collaborate with other box users with ease.

Cons
Mac desktop application can use work. When clicking on box icon, it will bring up search bar automatically.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Ronald Harvey

Box has been great for years

Used monthly for 2+ years
Reviewed 2020-08-06
Review Source: Capterra

The benefits have been outstanding. The cost verses the value is incredible, it has great security, and it has great ease of use.

Pros
We use Box as a backup for all our electronic files. In 2009, our organization began foreclosure intervention work in partnership with our state housing agency. Box was used to place sensitive documents in the cloud and they were kept securely.

Cons
No complaints or issues with Box. It has been our go-to backup system for over 10 years. The price is outstanding also.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

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Anonymous

Good Value

Used daily for 1-2 years
Reviewed 2019-03-18
Review Source: Capterra

Pros
Low cost online cloud-based server. Our company has 3 locations and BOX allows our teams to work on the same documents and spreadsheets in the cloud. Very easy to use! Price is right!

Cons
Mobile app is a little hard to use. Would be nice if there was more reporting available about user usage.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 9/10

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David Kritchevski

Way better than Google Drive and Dropbox

Used daily for 2+ years
Reviewed 2020-03-11
Review Source: GetApp

Amazing. Just wish I’d found them earlier and not wasted time with Googles incredibly buggy Drive product and Dropbox’s ridiculously priced product.

Pros
Before trying Box.com I tried both market leaders... Google Drive was cheap but horrendously buggy, when you’re logged into multiple gmail accounts it gets horribly confused and won’t let you access/edit/download your own files. I found workarounds for this like using an Incognito window or Firefox to access my files but it felt clunky and buggy. Dropbox didn’t have any of those issues, it was perfect but for a business plan for multiple staff members they charge crazy prices. Way too expensive. Box.com had none of the issues of Google drive, all of the functionality of Dropbox and charged a very reasonable price for it. Best of both worlds and in my opinion they should be the market leader.

Cons
Nothing. Literally have zero issues with it. After using their competitors box.com is a breath of fresh air in every sense.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Anonymous

It's online file sharing

Used daily for less than 6 months
Reviewed 2019-04-10
Review Source: Capterra

If you're looking for a site to use for online file sharing and you aren't necessarily interested in easily accessing your information locally, then it would be a great fit for you. It didn't meet my needs, which is why I selected one of their competitors. Don't get me wrong, it's a great service, but just not for everyone.

Pros
When I used Box, it was primarily for storing files, it accomplished what I expected and didn't have any bad experiences with it.

Cons
The lack of integration/ease of use across platforms. I ultimately left Box for that reason, because one of their competitors offered a better integration solution, more storage, at a cheaper overall price.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 7/10

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Jason Rietman

Use Box for all of your file storage needs

Used monthly for 6-12 months
Reviewed 2019-03-27
Review Source: Software Advice

Pros
We loved using Box to store our files and share large documents abroad

Cons
The pricing plans were expensive, but understandable

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Dilith Vithanage

Box makes cloud file management much easier

Used weekly for 1-2 years
Reviewed 2020-07-10
Review Source: Capterra

It offers tons of features for very affordable price. Managing you cloud file is much more easier with Box

Pros
Box has lots of features and have so many integrations. Incredibly fast and reliable. Box has a clean UI which makes the file organization much simpler.

Cons
Drag and drop for multiple files can be challenging sometimes. Mac version seems slower than PC version.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Joe Recomendes

Good cloud storage solution

Used monthly for free trial
Reviewed 2019-04-23
Review Source: Capterra

Pros
It's cheaper than a lot of the other options on the market

Cons
It doesn't connect with as much stuff as bigger names, like DropBox

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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Anonymous

quick and free on your limited account

Used daily for 2+ years
Reviewed 2018-12-06
Review Source: Capterra

Since I am on the free zone, all is great and urge you to get one

Pros
quick and easy with native app for Mac, stable and easy remember name

Cons
Package Plan can be cheaper to gain more subscribing

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Josh Beelen

Incredibly Versatile

Used weekly for 6-12 months
Reviewed 2019-01-09
Review Source: Capterra

Pros
Anyone I've ever seen use this (Basic or Pro) has used it as a cloud-based file dump... what a waste! Box does so much more. Key features for me are: - automated workflows: Box has built-in access control profiles (locking edit rules for certain users), and notification automation that tells users when some files are added/edited - integrations: so many other products you'll find on Capterra integrate with Box - compliance and data safety: Box is one of the most secure platforms I've found - email tracking: I've investigated Yesware to track email attachments sent to others... but Box's integrated features do this better

Cons
Pricing on the Pro version is affordable, but needs management to trust cloud-based data storage to realize ROI.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Carlos Paracuto

The best experience to protect and share documents with others

Used monthly for 2+ years
Reviewed 2019-01-17
Review Source: Capterra

Unlimited access to information when and where you want but at the same time controlled to be seen only by whoever you want, a unique versatility feature

Pros
Ideal cloud service to protect files in the short term and share it with whoever you need. It works very well, it is popular, many know it, simple, without complex details of use, with a professional looking interface with which you will have control of documents with a simple click

Cons
The price of paid plans can be an expensive service

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

Not as good as Google Drive in my opinion

Used occasionally for free trial
Reviewed 2019-03-28
Review Source: Capterra

Pros
Box protects most of your content with advanced security controls, encryption key management and complete information governance.

Cons
I prefer Google Drive's pricing, I feel like google drive has a much better value per dollar.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

Box is an easily recommendable service.

Used monthly for 6-12 months
Reviewed 2019-01-09
Review Source: Capterra

My overall experience with Box was fairly pleasant with minimal issues. I'd recommend it, especially for it's storage capabilities

Pros
I liked that it could sync with my other programs, like Office. It was fairly easy to use and has a wonderful cloud storage with a lot of storage space. It's fairly cheap for what the program offers, with comparable pricing plans. It's got a pretty simple set up, and you can even upload your brand logo.

Cons
Its not very good for online editing. After a point, it becomes read only for external sources, and while I imagine it's a security failsafe, it can become very frustrating.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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