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ELO ECM Suite Logo

ELO ECM Suite

Digitalizes information management and business processes

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ELO ECM Suite Pricing, Features, Reviews and Alternatives

ELO ECM Suite product overview

What is ELO ECM Suite?

ELO ECM Suite is an enterprise content management platform that easily digitalizes the workplace with capabilities for content, contract, document and email management, billing and invoicing, advanced workflows, analytics, and search. It offers advanced encryption which guarantees data security. The built-in mobility and a multi-client architecture help users access information access on any device.

Key benefits of using ELO ECM Suite

- Single platform for comprehensive information management
- Capabilities for content, contract, content, document, email, and records management, team collaboration, billing and invoicing, HR recruitment, and HIPAA compliance
- Data privacy and security with advanced encryption
technologies and superior role-based
access control
- Intelligent data analysis
- Seamless integration with third-party systems such as Microsoft, SAP®, Salesforce, brings
data from multiple sources together in
one place for intelligent processing and
management
- Intelligent search tools for information on demand
- Automated processes and workflows for more efficient and transparent business processes
- Collaboration and mobility for anytime/anywhere information access

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Documentation
In Person
Webinars
Videos

ELO ECM Suite pricing information

Value for money

5.0

/5

2

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ELO ECM Suite features

Functionality

5.0

/5

2

Total features

112

8 categories

Most valued features by users

Collaboration Tools
Access Controls/Permissions
Document Management
Alerts/Notifications
Third Party Integrations
Search/Filter
File Sharing
Document Storage

Functionality contenders

ELO ECM Suite users reviews

Overall Rating

5.0

/5

2

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

2

0

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Powerful content management and workflow software

Reviewed 2 years ago

It's a tool you don't know you need until you use it. My company has shared drives, SharePoint, Teams, and of course e-mail so content (multiple versions too - sound familiar?) is all over the place. As a content management professional, I've advocated to management that the official "system of record" for ANY documents needs to be in ELO so we can all work smarter.

Pros

Several things really stand out with ELO. First, when you put content in ELO - documents, email, invoices, or whatever - you can find it later. Search is great (it uses Elasticsearch under the hood). Second, it's great for archiving. You can set up a filing plan, easily build a workflow and whatever needs archiving based on retention schedules, policies, etc., is done automatically. Finally, it integrates with our ERP system, which is nice because I can see 'just enough' customer information - like, did they pay an invoice - without having to get someone to look it up (I'm not in the accounting department), which can be a pain since I work remotely.

Cons

Although it integrates with Microsoft Office nicely, you can't really edit documents in "real time" with other team members like you can in Microsoft Teams. That said, there is a feature called the 'feed' that is basically a chat window where other team members can add comments in real time when a document is being edited.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ELO

Reviewed a year ago

Very satisfied. We integrated ELO with Quickbooks and it made a huge difference in how we managed customers and maintenance contracts. Basically we add customers to ELO, add product and maintenance documents to the customer, and then they’re synced up with Quickbooks for billing. We get a whole picture of what’s coming up like scheduled maintenance, work we did in past, what products they have, have they paid, etc.

Pros

Instead of techs calling in and asking us to email them customer info, service contracts, parts, schematics or whatever, they can now look it up on the road really easily. Service techs can get to any customer or product we service at a customer site since ELO works in a browser and there’s a mobile app. It’s really easy to find stuff.

Cons

We use ELO to store inventory and customer documents since Quickbooks isn’t really good at that. I’m sure we could store other kinds of documents in ELO but we haven’t done it yet.

Vendor response

Happy ELO users like you make our day. Thank you, Brian.

ELO ECM Suite FAQs and common questions

Q. What type of pricing plans does ELO ECM Suite offer?

ELO ECM Suite has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of ELO ECM Suite?

ELO ECM Suite has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does ELO ECM Suite support?

ELO ECM Suite supports the following languages:
Arabic, Chinese (Simplified), Czech, Danish, English, French, German, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish, Swedish


Q. Does ELO ECM Suite offer an API?

No, ELO ECM Suite does not have an API available.


Q. What level of support does ELO ECM Suite offer?

ELO ECM Suite offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Common ELO ECM Suite comparisons

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