ELO ECM Suite Pricing, Features, Reviews & Alternatives

ELO ECM Suite

Digitalizes information management and business processes

5.0/5 (2 reviews)

ELO ECM Suite overview

What is ELO ECM Suite?

ELO ECM Suite is an enterprise content management platform that easily digitalizes the workplace with capabilities for content, contract, document and email management, billing and invoicing, advanced workflows, analytics, and search. It offers advanced encryption which guarantees data security. The built-in mobility and a multi-client architecture help users access information access on any device.
www.elo.com

Pricing

Pricing options
Free
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Austria, Belgium, Canada and 11 other markets, Chile, Czechia, France, Germany, Indonesia, Italy, Moldova (the Republic of), Poland, Romania, South Africa, Switzerland

Supported languages

English, German, Arabic, Chinese (Simplified), Czech and 9 other languages, Danish, French, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish, Swedish
ELO ECM Suite screenshot: ELO ECM Suite email management. ELO ECM Suite - enELO ECM Suite screenshot: ELO ECM Suite User Interface.

ELO ECM Suite user reviews

Excellent
2

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  5.0
  5.0
  5.0
David P.

Powerful content management and workflow software

Used daily for 2+ years
Reviewed 2020-04-09
Review Source: Capterra

It's a tool you don't know you need until you use it. My company has shared drives, SharePoint, Teams, and of course e-mail so content (multiple versions too - sound familiar?) is all over the place. As a content management professional, I've advocated to management that the official "system of record" for ANY documents needs to be in ELO so we can all work smarter.

Pros
Several things really stand out with ELO. First, when you put content in ELO - documents, email, invoices, or whatever - you can find it later. Search is great (it uses Elasticsearch under the hood). Second, it's great for archiving. You can set up a filing plan, easily build a workflow and whatever needs archiving based on retention schedules, policies, etc., is done automatically. Finally, it integrates with our ERP system, which is nice because I can see 'just enough' customer information - like, did they pay an invoice - without having to get someone to look it up (I'm not in the accounting department), which can be a pain since I work remotely.

Cons
Although it integrates with Microsoft Office nicely, you can't really edit documents in "real time" with other team members like you can in Microsoft Teams. That said, there is a feature called the 'feed' that is basically a chat window where other team members can add comments in real time when a document is being edited.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Brian B.

ELO

Used daily for 2+ years
Reviewed 2021-06-01
Review Source: Capterra

Very satisfied. We integrated ELO with Quickbooks and it made a huge difference in how we managed customers and maintenance contracts. Basically we add customers to ELO, add product and maintenance documents to the customer, and then they’re synced up with Quickbooks for billing. We get a whole picture of what’s coming up like scheduled maintenance, work we did in past, what products they have, have they paid, etc.

Pros
Instead of techs calling in and asking us to email them customer info, service contracts, parts, schematics or whatever, they can now look it up on the road really easily. Service techs can get to any customer or product we service at a customer site since ELO works in a browser and there’s a mobile app. It’s really easy to find stuff.

Cons
We use ELO to store inventory and customer documents since Quickbooks isn’t really good at that. I’m sure we could store other kinds of documents in ELO but we haven’t done it yet.

Response from ELO Digital Office USA


Happy ELO users like you make our day. Thank you, Brian.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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ELO ECM Suite pricing

Pricing options
Free
Free trial
Subscription
View Pricing Plans

Alternative to monthly pricing: One-time price per user: $1000.

ELO ECM Suite features

API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Collaboration Tools
Commenting/Notes
Communication Management
Content Management
Data Import/Export
Document Management
Document Storage
Drag & Drop
File Sharing
Mobile Access
Search/Filter
Task Management
Third Party Integrations
Version Control
Workflow Management

Customizable Branding (291 other apps)

Videos and tutorials

Additional information for ELO ECM Suite

Benefits

- Single platform for comprehensive information management
- Capabilities for content, contract, content, document, email, and records management, team collaboration, billing and invoicing, HR recruitment, and HIPAA compliance
- Data privacy and security with advanced encryption
technologies and superior role-based
access control
- Intelligent data analysis
- Seamless integration with third-party systems such as Microsoft, SAP®, Salesforce, brings
data from multiple sources together in
one place for intelligent processing and
management
- Intelligent search tools for information on demand
- Automated processes and workflows for more efficient and transparent business processes
- Collaboration and mobility for anytime/anywhere information access