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Flock Logo

Communication and collaboration platform for teams

(9)

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Flock Reviews

Overall rating

4.5

/5

344

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.78/10

Reviews by rating

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Pros and cons

Some stage we don't want to spend money but we want a good stuff for the team, and that point this helps a lot. The feature which is enabled till the day is really awesome.
Downloading/Installing and Updating is super easy, Using flock is even easier. Integrations are easy to set up and work fine.
Makes interdepartmental communication efficient and quick. I love the ease with which you can share files, and make audio/video calls if chatting is not getting the job done.
Sending an email following a missed message is crowding my inbox. But overall, I can't think of any serious dislikes.
Provide notification tone changes in the app version of it. The recent chants are lost whenever one makes a hard refresh.
Notification Lag on Mobile Phone. Notification Lag on Mobile Phone.
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344 reviews

Recommended

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Ramin (Remi) S.

Marketing Associate

Retail, 11-50 employees

Review source

Overall Rating

Flock Review

Reviewed 4 years ago

Transcript

Ramin S.: Hi, my name is Ramin and I am a partner marketing specialist at a software technology company...

IN
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Irene N.

Construction, 201-500 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Flock for BIM and Remote Work

Reviewed 4 months ago
Pros

It allows me to coordinate remotely with colleagues all over the world, mainly our team in Nepal.

Cons

On my end, I have no aspect that I face as a flaw.

NM
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Norah M.

Utilities, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Flock: A Must Have BIM Tool

Reviewed 5 months ago
Pros

Everything from instant messaging, team collab to live chat are the most iconic aspects.

Cons

Push notifications delay when the mobile application is low.

OO
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Olanike O.

Education Management, 501-1,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Flock in Education Management Sector

Reviewed 7 months ago
Pros

We have created a common group for our education management industry which help us communicate seamlessly for 24/7 over the internet.

Cons

I do not face any challenge since I have integrated with Zoom which makes it easy to conference via video calls.

KL
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Kim L.

Staffing and Recruiting, 51-200 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The power of a committed tool.

Reviewed 7 months ago

Best time management software which empowers service delivery and efficiency. Flock is great.

Pros

During my time using Flock, the biggest achievement is time management. Flock saves time and gets work done in the simplest way. Instant messaging has enhanced clarity in every exercise and projects. Again, integration in this software is quite effective. Flock is easy to use and it's application is based on the field. Quite impressive tool.

Cons

Flock is a simple and straight forward software. It is easy to use and launch. Operations is amazing. The free trial is also a good sign of great operation. I don't have any negative side so far.

AG
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Adam G.

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Business Instant Messenger

Reviewed 8 months ago
Pros

With Flock, it hs been easy to collaborate via creation of unlimited comms channels in one place.

Cons

I enjoy using Flock and I rarely face bugs.

TO
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Tom O.

Utilities, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Business Instant Messaging Program

Reviewed 10 months ago
Pros

Flock allocates all the tools that allows me to save time by centralizing communication, file sharing and web conferencing in one place.

Cons

This program accomplishes all my daily needs - I can’t complain at the moment.

TM
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Thomas M.

Writing and Editing, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Live Chat & Business Instant Messaging Software

Reviewed 10 months ago
Pros

Flock simplify marketing projects by creating unlimited communication channels in one place.

Cons

It always require to be integrated with external apps to boost web conferencing.

JB
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Jamie B.

Financial Services, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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What I Comprehend bout Flock

Reviewed 10 months ago
Pros

Mobile application on my iOS enables me to send and receive instant messages over the internet.

Cons

It has all I yearn to use at workplace - I can’t complain.

DK
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Don K.

Accounting, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Flock: Robust, Iconic and Full-featured BIM & Live Chat Program

Reviewed 10 months ago

File sharing, team collaboration, live chat and business instant messaging.

Pros

I use a lot of BIM tools in my organization, but Flock beats nearly all in terms of robustness of features. It makes it easy to collaborate via creation of unlimited communication channels.

Cons

In order to use video conferencing tools, it requires to be integrated with external Apps such as Zoom.

SG
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Stephanie G.

Mental Health Care, 201-500 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Flock at Chiromo

Reviewed a year ago

Flock enables me to send and receive instant messages over the internet.

Pros

Flock is used across all business unit in my mental health care. It boost productivity via enhancing team collaboration, file sharing and business instant messaging.

Cons

Due to lack of video conferencing tools I am forced to integrate with external apps such as BlueJeans Meetings and VR.

PS
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Pia S.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A Powerful Messaging And Internal Communication Tool

Reviewed 2 years ago

The user interface and simple interactive user experience for all functions are a big benefit of utilizing Flock. We may establish polls and meeting reminders, and we can communicate with our team to exchange pertinent information.

Pros

For communication, the smartphone app is fantastic. You can use the flock API to trigger alerts and utilize it as a normal messenger. It's incredibly slick, and getting used to it won't take long. The platform is also quite adaptable, and a variety of integrations are offered to teams to assist in streamlining workflow and automating operations.

Cons

Its video conferencing is slow and poor. It can be sluggish, and the messages can occasionally arrive with a significant delay. At times, we must have a local repository for the resources.

AS
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Amitkumar S.

Information Technology and Services, 501-1,000 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A clean and feature rich communication tool

Reviewed 3 years ago

Having used a host of communication tools like Google Chat, Microsoft teams, the fact that Flock integrates so easily with so many other tools is an achievement in itself, since Flock is a stand alone tool and not a part of some software suite. It has an extremely clean and easy usability and the text box has multiple tools to format the messages. This is the best part, because then it always becomes easy to point out focus items, quotes etc.

Pros

1. Very clean and clear interface 2. Has features like To Dos, Pinned Items etc which allow small scale project and file management 3. Integrated with a host of other tools and can be extended to a dozen other tools . 4, Has a fantastic feature to automate a few things by adding processes.

Cons

1. Search algorithms needs to be improved. I don't find relevant details from the search functionality 2. Contact management need to be improved.

MF
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Matt F.

Hospitality, 201-500 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Collaboration in a Snap

Reviewed 3 years ago

We hoped to use this more per some direction from management, but was at the tail end of a COVID related run on remote work solutions which ultimately did not hold further on.

Pros

The ease of setup, sharing postings from various teams and chat functions were done quite well

Cons

There were not too many negatives we could find in our trial run.

SM
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Suzan M.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Remote non-tech team needs simple communication software!

Reviewed 4 years ago

Changed my company, changed my life. I do complain sometimes about too many red dots! But at least I have it all in one place.

Pros

We used to work in the chat function of Skype... true story! Then someone suggested Slack and the tech details were completely overwhelming for our non-tech team. I think we found flock when it was barely out of beta and we are using it day in, day out, all day! And it integrates with our existing project management tool trello. What I also like is the responsiveness of the support team.

Cons

It's not very obvious where to switch the sound off, ha ha. The first month of our remote employees they are getting loopy from the noise until we find out by accident when we zoom with them and explain where to switch it off!

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Ankit B.

Internet, 1,001-5,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to use internal team communication app.

Reviewed 5 years ago

Replaces extensive conversations over email. It's best for regular day to day office conversations.

Pros

1. Easy to use just like whatsapp. 2. Can add gifs, emojis and other stickers 3. Useful features like reminders, in-app video and voice calling 4. Can use multiple accounts for signing in

Cons

1. Always have to add a code while logging into a new machine. 2. On mobile devices, the chat order seems to be little weird. Recent ones are on top and unread ones are at the bottom, don't know if it's a bug. There should be a separate tab to check unread messages/chat.

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Gretchen A.

International Affairs, 1,001-5,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Gather Your "Flock" using Flock!

Reviewed 5 years ago

In AIESEC in the Philippines, we use this in our work since we believe in its functionality and organizing capacities. I do not forget the appointments that I set since Flock always remind me on when this activity will happen

Pros

In flock, you can easily incorporate and synchronized the necessary details in your company. When scheduling a meeting with your co-worker, Flock will automatically notify you of that certain meeting. In my case, Flock automatically saves the essential contacts that you need in order to work. This is a really helpful since I do not have to do it manually. Most importantly, I like the feature wherein the user can suggest the content that they want to see in the app that makes it inclusive to everyone.

Cons

What I do not like about this software is its design since it is not user-friendly. For me, the design can be further improve by using modern styles and aesthetics in order to enhance the functionality of the software. Sometimes, the software also lags and hangs which causes the users to be disinterested or not use the app anymore. If this will be improved, I believe that more people will utilize this app for their businesses since it is really helpful.

GG
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Geof G.

Information Technology and Services, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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A good alternative to Slack

Reviewed 6 years ago

After the very simple and awesome HipChat, we needed a replacement. Flock works. The apps are easy to use, and again, love to see if a message was successfully sent and read. However, Flock is starting to get bloated. There is too many "feature" and options and tie-in and plugins. There is a whole bar of icons on the right I'd love to get rid of. Also, free version seem to allow anyone on the "team" to invite ANYONE (inside your company or not) to the chat and you can't turn this off without upgrading. HipChat was best, Stride was terrible. Flock and Slack are likely here to stay.

Pros

Easy to use, nice color scheme, small, quick. Love being able to see if a message was delivered and read.

Cons

Becoming very cluttered, I want a chat program to do just that, not try to be everything. I realize they're competing with Slack, but you don't have to make things cluttered. Dislike that free version has SO many limits on administration.

KK
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Krishan K.

Computer Software, 51-200 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very Satisfied

Reviewed 6 years ago

We are using Flock for 2 years now. It is just awesome. I dont have email everything . No email means no time waste. It is great for communication if someone is doing work form office. We have create a new group for every new project that helps to have everyone on same page. and easy for manager to get updates from team. It helps in discussion also. We have integrated flock api for alert on our application. Overall flock makes our entire team life easy.

Pros

We are using Flock for 2 years now. It is just awesome. I dont have email everything . No email means no time waste. It is great for communication if someone is doing work form office. We have create a new group for every new project that helps to have everyone on same page. and easy for manager to get updates from team. It helps in discussion also.

Cons

I found one thing irritating that I can not delete reminder which was set by another team mate on group. and I can not download notes. Everything else is just awesome.

PS
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Punit S.

Think Tanks, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A useful team collaboration tool

Reviewed 6 years ago

Keeping it short - it has helped to save time in the group collaboration and hence has improved efficiency in the team.

Pros

In no time Flock became an essential tool for my team, not just a communication tool, but an overall performance enhancer. My favorite features of Flock were: 1. Very quick file sharing 2. Conference call feature 3. Quick poll option - very useful for all essential and non-essential decisions(eg. what food to order tonight) as well :p 4. Reactions to every message 5. Sub-groups can be created in the group with the option of keeping it public or private.

Cons

Well replying to messages was tedious. Being used to WhatsApp, this felt cumbersome at first but then they slowly improved on it. There is this slight difference in the app and desktop UI especially wrt using font formatting options like bold, italics, etc.

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Carsten D.

Computer Software, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best Slack alternative, and I prefer it over Slack

Reviewed 6 years ago

Exceptional. While I'm not a huge believer in the importance of these chat products vs. those of the past, of the ones in the market today, Flock is my preferred chat tool. I've used Slack, Flock, Glip, and others. This one is easy to use, adds more features than Slack, and is far more stable and quality than Glip.

Pros

I never understood the hype around Slack. Marketed as an "e-mail killer," we all know that's true. There are still so many things it cannot do that email can do. Not to mention, it's just another internal chat tool. In fact, the only core differences between Slack and your typical enterprise grade chat client are silly emojis and power user abilities that 99% of your employees don't know how to use,...

Cons

Not as many integrations as Slack. But not a deal breaker. Almost all the tools we use integrate.

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Ian C.

Design, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An Excellent Team Communications and Utility Tool

Reviewed 6 years ago

Flock has quickly become a single hub for a lot of my daily work.

Pros

Prior to using Flock, our team was on slack which handled communications well. But what Flock brought to the table was more. In addition to the features that Slack has, Flock also has a calendar app, note taking app (which works with individuals, channels and myself, a feature which I really like), tasks app, drive app which I felt adds a lot of value to the product, and makes it a central hub for a lot of my daily activities. They have also recently added a feature that enables you to have repeated processes setup, bringing in automation into the platform. I think they're doing really well in the space that are in and hope they continue to keep innovating while keeping their users in mind.

Cons

They don't have enough integrations (like Invision). They also don't seem to have an easy way to export all data (Slack has this). A dark theme for Flock would be great.

SK
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Shaumit K.

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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It is a reasonably good platform to communicate with team. It is extremely fast and useful to use.

Reviewed 6 years ago
Pros

I really love to use flock as it is best place to explore new features. Its far better than Slack as if I wanted to find some pervious data, I can easily go for search option and tailor it out.. I really love the TO-DO feature that helps me to follow up with people for various things. I love the pinned chats feature, which helps me to notify important things to important people and get connect with them without a delay. I also like notes feature, which help me to write the important points during meeting. Its best use is to share the file without delay and saves me time and email. Also, when I am busy, I can update my status without any delay.

Cons

1. I would like to inform that there is no con for using flock, however, if some changes, that I have suggested, could be made then it would be more user-friendly. 1. I would suggest flock team to work on reactions of a particular message. For example, on a particular channel, I would like to say something funny or express my gratitude, if some one from the team likes my message, I would suggest few more emojis to be added to make it more happier to use it. 2. I would like to explore new features like, if possible to add, dictionary or recordings of audio.

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Mania D.

Used daily for 1-2 years

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Flock is a great tool for communication for a big team.

Reviewed 6 years ago
Pros

If you are familiar with Google Hangouts then the interface for this program will look very familiar on the mobile app. For basic functions such as communicating with a team or an individual team member, this app is nearly flawless. However, the app offers more such as polls and sending files. You can have different categories of discussion which makes the app organized.

Cons

The main issue I had with the app was sometimes it failed to notify me of new messages. Also, although the app offers many different features they are a bit difficult to use. For example, for making a poll I had to look around on Google how to do so because I couldn't figure it out on my own, and I consider myself a tech-savvy person.

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Verified reviewer

Automotive, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent communication tool

Reviewed 6 years ago

Flock has become a key part of the entire companies communication. Company wide channels to share information for all employees as well as focused channels to handle specific areas of the business make it the best solution for us.

Pros

It's easy for all level users in the company to communicate with. Great real-time solution to responding to client needs ASAP. Administration of the users and environment is simple. Excellent uptime - rare that the service is ever slow or unavailable. Support and dev team are on top of the product and updates.

Cons

Can be a challenge to manage multiple groups/channels. Would like a better way to keep channels and groups cleaned up and current. maybe a way to customize the interface for the company would be nice.

AS
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Adam S.

Used daily for less than 6 months

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I didn't know a chat platform could be this bad.

Reviewed 7 years ago

None.

Pros

Nothing at all. It is amazingly frustrating and annoying to use. Just use Slack, HipChat, or anything else but this.

Cons

The UI is an utter trainwreck. Fundamental things like starting a new chat or referring to a prior one are ridiculously unintuitive. Notifications are also broken. There is no shortage of pointless self-promotional notifications from Flock, but actual chat popups don't work half the time. You will also get email spam from Flock on a regular basis, and their unsubscribe links do not do anything. Unfortunately, my employer has chosen to use this product for the time being. It is not a decision I support, at all. I really hope we go back to using Slack.

Vendor response

Hi Adam, we really apologize for the unfortunate experience you've encountered. We understand your frustration and would like to assure you that we're doing everything possible to improve the user experience of our product. We are aware of some of the problems (the UI issues) you mentioned as we are actively working on them. Wrt the chat popups not working for you, our support team would get like to get in touch with you to figure out what the problem is and fix it as soon as possible.