App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Guru
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Connect all company knowledge. Access it everywhere. Build t
Table of Contents
Guru - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: November 2025
Guru overview
Based on 639 verified user reviews
What is Guru?
Guru is a knowledge management tool offering key features such as knowledge base management, content library, catalog management, and full text search, among others.
Who uses Guru?
Reviews for Guru come from a wide variety of industries, including consumer services (15% of reviewers), computer software (11%), and outsourcing/offshoring (9%). The most frequent use case for Guru cited by reviewers is knowledge base (84% of reviewers).
What are the most popular integrations for Guru?
The Guru integrations most frequently cited by reviewers are: Slack (a team communication product rated 4.9 out of 5 for its integration with Guru) and Zendesk Suite (a help desk product, 5.0).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Retrieval
Intuitiveness
Organization
Stability
Responsiveness
Articles
Guru’s user interface
Guru pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.8
Ease of use
4.8
Customer support
4.8
Reviews sentiment
What do users say about Guru?
Reviewers indicate Guru makes accessing, organizing, and verifying company knowledge easy, with its card-based system, robust search, and integration with tools like Slack and Chrome. They appreciate the intuitive interface, frequent updates, and real-time collaboration, which help teams stay aligned and productive. They find features like tagging, favorites, and notifications useful for managing information and supporting customer service. Some mention that onboarding is smooth and daily use is straightforward.
Users report occasional challenges with search relevance, customization options, and interface complexity, especially for new users. They say large knowledge bases can be overwhelming, and formatting or editing features could be improved for greater flexibility.
Select to learn more
Who uses Guru?
Based on 639 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
Guru's key features
GetApp's analysis of 196 verified user reviews collected between August 2021 and December 2024 identifies Guru's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Guru's Knowledge Base Management for its ability to centralize and organize information efficiently. They report that it simplifies accessing and updating knowledge, enhances productivity, and supports real-time updates. Users highlight the ease of tagging, searching, and verifying content, as well as the seamless integration with tools like Slack. They also value the hierarchical organization, commenting capabilities, and revision history, which help maintain accurate and up-to-date information. Of the 64 Guru users who gave detailed accounts of their use of Knowledge Base Management, 100% rated this feature as important or highly important.
kristine b.
Teammate
Agatha F.
Learner Experience Lead
Users find Guru's Content Library valuable for centralizing and organizing knowledge assets, making them easily accessible and manageable. They appreciate the ability to store a vast amount of information, categorize and tag content, and save frequently used cards. Reviewers highlight the library's role in enhancing collaboration, ensuring consistency, and providing quick access to up-to-date content. They also mention the ease of organizing and reorganizing content, which helps in day-to-day work activities. Of the 32 Guru users who gave detailed accounts of their use of Content Library, 100% rated this feature as important or highly important.
See related user reviews
Olga B.
Onboarding Specialist
John J.
Customer Service Representative
Reviewers indicate that Guru's Knowledge Management capabilities are important for maintaining accurate and up-to-date information. They appreciate the platform's user-friendly interface, AI-powered suggestions, and seamless integration with tools like Slack. Users value the centralized repository, real-time updates, and the ability to verify and edit content. They also highlight the importance of organizing and sharing knowledge across the organization, which enhances collaboration and productivity. Of the 84 Guru users who gave detailed accounts of their use of Knowledge Management, 98% rated this feature as important or highly important.
See related user reviews
Himanshu S.
Subject Matter Expert
adrian m.
Customer Service
Users report that Guru's Content Management capabilities ensure information is well-organized, up-to-date, and easily accessible. They appreciate the ability to categorize and tag content, track changes, and use custom templates. Reviewers highlight the verification and comment capabilities, which help maintain content accuracy and relevance. They also mention the ease of browsing, editing, and updating cards, as well as the platform's role in promoting efficient collaboration and user engagement. Of the 41 Guru users who gave detailed accounts of their use of Content Management, 98% rated this feature as important or highly important.
See related user reviews
Joey H.
Support Specialist - Merchant Verification
Pearl R.
Customer Success
Reviewers appreciate Guru's Catalog Management for its ability to organize information into clear, easily navigable categories. They find that categorization helps users quickly locate relevant content, enhancing productivity and reducing redundancy. Users highlight the intuitive tools for categorizing content, creating collections, and pinning frequently used cards. They also mention the importance of cataloging for new hires and the overall user experience, making information retrieval quick and hassle-free. Of the 46 Guru users who gave detailed accounts of their use of Catalog Management, 96% rated this feature as important or highly important.
See related user reviews
Patricia A.
Customer Care - Team Leader
Jandolf L.
Customer Care
Users highlight Guru's Full Text Search for its efficiency in locating relevant information quickly. They appreciate the ability to search the entire content of knowledge cards using keywords or phrases, which ensures accurate information retrieval. Reviewers mention that the search functionality is similar to Google, providing precise results and saving time. They also value the capability's role in supporting better decision-making and improving the overall user experience. Of the 63 Guru users who gave detailed accounts of their use of Full Text Search, 89% rated this feature as important or highly important.
See related user reviews
Frederick A.
Customer Service
Kendall S.
Effectiveness Program Lead
All Guru features
Features rating:
Guru awards
Guru alternatives
Guru pricing
Pricing plans
Pricing details:
User opinions about Guru price and value
Value for money rating:
To see what individual users think of Guru's price and value, check out the review snippets below.
Verified reviewer
Anonymity request
Emile L.
Account Executive
Guru integrations (48)
Integrations rated by users
We looked at 639 user reviews to identify which products are mentioned as Guru integrations and how users feel about them.
Integration rating: 4.9 (36)
“Our company runs exclusively out of Slack for internal comms, so being able to get more or less the exact Guru experience out of the "comfort" of Slack is a great bonus. ”
“This means that our staff can ask a question in slack, and get a guru answer that then a support team member can add additional knowledge to if needed!”
“Is the base of our communication and organization of tasks and teams. It's perfect that can be integrated to facilitated the information sharing.”
“Slack is vital for our company as it helps us to keep in touch with various departments or contact them promptly when it is needed. ”
“So easy to search for and bring up cards without leaving Slack, and to share relevant cards to a team channel to reach more people!”
“Slack is our company's lifeblood. The integration is okay, but I think there is an opportunity to make it even better.”
“I like the integration, but the info pulled by guru when we ask a question in slack isn't always on the mark.”
Anthony M.
Training Lead, Knowledge Management
Integration rating: 4.9 (8)
“We use Okta to open Guru as it serves as a verification tool for our login access.”
Carl A.
Customer Service Advisor
Integration rating: 4.8 (6)
“We can use Google Drive to make guru cards simpler in making bullet points and reporting purposes for business processes.”
Neil A.
Advisor
Integration rating: 5.0 (6)
“Our external KB lives in Zendesk Help Center, so it's key to have that available and in sync with edits.”

Dana G.
Director, Support and Partner Training
Integration rating: 4.0 (2)
“We use this as our email platform, so it is important to use because the chrome extension glitches with Front. ”
Hansel S.
Relationship Manager
Integration rating: 3.5 (2)
“Easy to share info or (another great feature) generate an article from a Teams post (though any images DO NOT get transferred over, making it frustrating and time-consuming to fix).”
Matthew S.
DevOps Engineer
Integration rating: 5.0 (1)
“amazing app everything about the guru card is amazing as we are able to answer our mem with quick and accurate answers ”
yash t.
Travel Agent
Integration rating: 4.8 (4)
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Guru support options
Typical customers
Platforms supported
Support options
Training options
Guru FAQs
Guru has the following pricing plans:
Starting from: $25.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. What is Guru used for?
Guru is the AI Source of Truth that unifies your company’s data and delivers cited, permission-aware answers, chat, and research directly in the tools you already use. Connect document repositories, chat tools, CRMs, and project systems to make trusted knowledge instantly accessible in Slack, Teams, and your browser. Every answer is cited and inherits existing permissions for compliance and confidence. Guru continuously improves by identifying missing or outdated content, verifying updates once, and propagating the right information everywhere automatically. The result: a single, governed knowledge layer that connects everything your company knows, makes it accessible everywhere, and keeps it accurate—automatically.
Q. What are the benefits of using Guru?
Connect all company knowledge securely across tools.
Deliver cited, permission-aware answers instantly.
Eliminate context switching and manual upkeep.
Improve accuracy with automated verification.
Give employees and AI tools the same trusted context.
Q. Who are the typical users of Guru?
Guru has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Guru support?
Guru supports the following languages:
Arabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Q. Does Guru offer an API?
Yes, Guru has an API available for use.
Q. What other apps does Guru integrate with?
Guru integrates with the following applications:
Salesforce Service Cloud, Lessonly , Microsoft Outlook, Dropbox Business, MaestroQA, Degreed, iorad, Deel, Gmail, OneDrive, Conversational Cloud, Rippling, Google Drive, Microsoft Teams, Drift, Freshdesk, Payfit, Salesforce Sales Cloud, Justworks, OneLogin, Wistia, Okta, Slack, Gusto, Front, GoSquared, LiveChat, Workato, Showpad, Workday HCM, Skilljar Customer Education, Bamboo, Confluence, WorkRamp, Kustomer, Vidyard, LearnUpon, Paycor, Intercom, Zendesk Suite
Q. What level of support does Guru offer?
Guru offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat




























