WorkRamp is a web-based onboarding, training and certification management platform for small, mid-size and large enterprises in a wide range of industry segments including financial services, IT operations, healthcare and consulting. The software helps managers effectively coach and track the performance of team members.
WorkRamp’s onboarding module allows HR professionals to create role-based onboarding plans for their new employees and offers pre-built templates that can be customized to match specific requirements. The solution helps provide new-joiners a feel of the real job environment and encourages them to participate in shadowing and pitch exercises. WorkRamp also provides quizzes to help employees test their knowledge of various job functions.
The training module offers collaboration tools that help mentors and mentees in coaching and providing real-time feedback. The software assists trainers in preparing surveys, test questions, and exercises through a simple drag and drop editing feature. The tool lets organizations train their employees in communication skills using sample voicemails and emails. WorkRamp also allows managers to certify their team members upon successful completion of their training course, to boost motivation levels.
Other features offered by WorkRamp include open APIs to integrate existing workflows, single sign on for easy access and custom branding to match company logo and colors. WorkRamp also allows organizations to meet regulatory requirements and provides online training through its HIPAA training platform. WorkRamp customers are usually sales, customer service, or engineering teams who need to be trained in various skillsets such as IT, communications, and other soft skills.