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Top Rated Instant Messaging & Chat Software with Activity Tracking in 2026

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Activity tracking monitors task progress, logs team member activities, and provides real-time updates on engagement. It helps identify priorities, track attendance, and ensures projects stay aligned with goals. Our reviewers in instant messaging & chat software rated this feature as highly important.

5 Best Instant Messaging & Chat Software with Activity Tracking

Product
User rating
Starting price
Asana logo
4.5
(13.5K)
10.99
per user/per month
learn more
Trello logo
4.5
(23.4K)
5
per user/per month
learn more
Slack logo
4.7
(24K)
8.75
per user/per month
learn more
monday.com logo
4.6
(5.7K)
9
per user/per month
learn more
ClickUp logo
4.6
(4.5K)
10
per user/per month
learn more

See other top Instant Messaging & Chat products with activity tracking

How we picked the 5 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Instant Messaging & Chat software category. They also needed to have sufficient reviews about activity tracking, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for activity tracking, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 5 best products

Asana logo
Reviews Sentiment
 
 
 
1-2(230)
3-4(5,264)
5(8,050)
Key Features
Real-Time Chat4.3
Real-Time Notifications4.5

User insights about the activity tracking feature

Reviewers indicate that Asana's activity tracking is valuable for monitoring task progress and team member contributions. They appreciate the dashboards, summaries, and notifications that keep everyone informed. Users find it easy to see task statuses, track deadlines, and generate reports. They also value the transparency and accountability it provides, especially for remote teams.
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“There are plenty of useful tools in Asana for activity tracking, including but not limited to, commenting on tasks, marking tasks as completed, receiving notifications via Asana or even by email etc. - it is a very efficient tool for this purpose.”
VP

Vassilis P.

Outreach & Networking Manager

“We can track every developers and ensure better productivity using Asana so Activity Tracking feature of Asana plays a vital role in day-to-day activities of our company.”
Verified reviewer profile picture

Bimal S.

Web Developer

Starting price
10.99per user /
per month
learn more
Pros and Cons based on 13,544 verified reviews
Verified reviewer profile picture

Comprehensive project tracking

Enhanced team collaboration

Efficient task organization

Effective employee management

Overwhelming email notifications

High premium costs

Complex user experience

See pros and cons details
Trello logo
Reviews Sentiment
 
 
 
1-2(237)
3-4(8,675)
5(14,571)
Key Features
Real-Time Chat
Real-Time Notifications4.5

User insights about the activity tracking feature

Reviewers appreciate Trello's activity tracking for its ease of use and real-time updates. They find it helpful for monitoring team progress, managing timelines, and ensuring accountability. Users highlight the ability to track individual tasks, see who is responsible for what, and receive notifications. Integrations with tools like Everhour and TrackingTime enhance its time tracking capabilities.
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“Every task allows you to see who editted it last and keeps a track of all edits and who did them. This gave us total transparency and allowed for a clear line of communication of who did what and when.”
RS

Ryan S.

Director

“Its crucial in that it promotes transparency and accountability by monitoring task updates in real-time. It fosters communication, facilitates issue identification and provides a valuable historical record for project analysis.”
Verified reviewer profile picture

mbuso n.

Designer

Starting price
5per user /
per month
learn more
Pros and Cons based on 23,483 verified reviews
Verified reviewer profile picture

Flexible task organization

Effective team collaboration

Intuitive drag-and-drop interface

Comprehensive track management

Inadequate notification system

Pricing concerns and limitations

Limited file management

See pros and cons details
Slack logo
Reviews Sentiment
 
 
 
1-2(175)
3-4(6,598)
5(17,263)
Key Features
Real-Time Chat4.8
Real-Time Notifications4.7

User insights about the activity tracking feature

Reviewers note that Slack's activity tracking is useful when integrated with other tools like Bitbucket and Jira. They appreciate the ability to track actions, monitor team progress, and receive notifications. Users find it helpful for keeping track of customer interactions and project statuses. However, some mention relying on other apps like Asana for more detailed tracking.

See related user reviews

“I can keep track of my team's progress, customer interactions and find patterns of information my team may need as a whole.”
DR

Deborah R.

Customer Service Representative

“Being able to keep track of actions via threads”
MF

Mandy F.

EVP

Starting price
8.75per user /
per month
learn more
Pros and Cons based on 24,036 verified reviews

Effective remote communication

Efficient colleague communication

Enhanced team collaboration

Streamlined project management

Extensive integration options

High resource consumption

Inconsistent notifications

Confusing thread management

Slack's pricing drawbacks

Messaging limitations

See pros and cons details
monday.com logo
Reviews Sentiment
 
 
 
1-2(71)
3-4(1,936)
5(3,713)
Key Features
Real-Time Chat
Real-Time Notifications4.5

User insights about the activity tracking feature

Reviewers feel that monday.com's activity tracking is intuitive and visually appealing. They find it helpful for monitoring project progress, team activities, and time spent on tasks. Users appreciate the real-time updates, notifications, and the ability to generate status reports. They also value the transparency and accountability it provides within teams.
Verified reviewer profile picture

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“The activity tracking feature on Monday especially the push notification on activity updates makes it easy to keep track of project activities in real-time”
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Norbert D.

Product Manager

“is generally effective, allowing users to monitor project progress and team activities. Its visual representation aids in staying on top of tasks. ”
Ae

Alaa e.

Customer services

Starting price
9per user /
per month
learn more
Pros and Cons based on 5,720 verified reviews
Verified reviewer profile picture

Boosts team productivity

Effective progress tracking

Enhanced organization capabilities

Visual task management

Highly customizable platform

High costs for small teams

Overwhelming email notifications

Occasional performance issues

Limited mobile functionality

See pros and cons details
ClickUp logo
Reviews Sentiment
 
 
 
1-2(50)
3-4(1,342)
5(3,166)
Key Features
Real-Time Chat4.5
Real-Time Notifications4.5

User insights about the activity tracking feature

Users report that ClickUp's activity tracking is effective for monitoring task progress and time spent. They find it useful for planning and improving productivity. Reviewers appreciate the notifications for key tasks and the ability to track team and individual activities. Integrations with tools like Hubstaff and Clockify further enhance its tracking capabilities.

See related user reviews

“Activity tracking provides a clear record of actions taken on tasks and projects. This increases accountability and transparency within teams, making it easier to monitor progress and identify bottlenecks.”
DS

Dolendra S.

Developer

“I like activity tracking in ClickUp because it allows me to see how much progress I am making on a task and how much time I have spent on it. This is helpful for me to gauge my productivity and to see where I need to improve. Additionally, I can use the activity tracker to see how much time I have left to complete a task, which helps me to plan my time better.”
GK

Geoffrey K.

manager

Starting price
10per user /
per month
learn more
Pros and Cons based on 4,558 verified reviews

Enhanced team collaboration

Boosted productivity

Comprehensive project management

High customization and flexibility

Continuous improvements

Slow performance speed

Inconsistent bug fixes

Complex navigation

Limited mobile support

Overwhelming email notifications

See pros and cons details

Other Top Rated Instant Messaging & Chat Software with Activity Tracking in 2026

Slack logo
Category Leaders

A single place for team communication and workflows

learn more
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Read more about Slack

Users also considered
Google Workspace logo
Category Leaders

Collaboration application suite for teams

learn more
Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Read more about Google Workspace

Users also considered
Trello logo

Visual collaboration tool for shared project perspectives

learn more
Trello is a project management tool that helps teams organize and manage their tasks. It caters to a range of industries and teams, from marketing to engineering. Trello's simple and intuitive interface makes it easy for any team to get started and stay on top of their work.

Read more about Trello

Users also considered
Asana logo

Project tracking and workflow management platform

learn more
Asana is a chat and collaboration tool where you can connect all your work in one place and bring teams together, anywhere. From lists to boards, to calendars and gantt charts, organize work your way. Join millions of teams across 190 countries who use Asana to get more done.

Read more about Asana

Users also considered
Microsoft Teams logo

Chat-based workspace in Office 365

learn more
Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Read more about Microsoft Teams

Users also considered
Basecamp logo

Flexible project management and team communication tool

learn more
Basecamp is a comprehensive project management software that helps teams stay organized and on track. Trusted by millions, Basecamp puts everything needed to get work done in one place, providing a structured way to manage projects, collaborate with clients, and communicate company-wide

Read more about Basecamp

Users also considered
Connecteam logo
Category Leaders

Enhance employee management with the only all-in-one app

learn more
Connecteam is the collaboration, engagement and communication app that moves work forward and keeps your team connected in the tap of a button.

Read more about Connecteam

Users also considered
monday.com logo

Project management software

learn more
monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape workflows and projects, code-free, with a platform that adapts to shifting needs, liberates teams from manual grunt work, and connects teams in a collaborative work space.

Read more about monday.com

Users also considered
ClickUp logo

Productivity platform for marketing agencies

learn more
ClickUp is a productivity platform that helps businesses combine project management tools, AI capabilities, and collaboration features in a unified workspace. The system can integrate tasks, documents, goals, and chat functionality while offering AI-based agents that automate workflows and answer questions. ClickUp serves teams across various departments with enterprise-grade security certifications including SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliance.

Read more about ClickUp

Users also considered
Webex Suite logo

One app for everything. And everyone.

learn more
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered
Miro logo

Miro is a visual workspace for innovation

learn more
Miro is #1 collaborative whiteboard platform, trusted by over 13M users worldwide. Easily collaborate, ideate and centralize communication. Get feedback, reviews, and approvals with multiple communication options using video, chat, commenting and many other collaborative features and integrations!

Read more about Miro

Users also considered
Zoho Desk logo

Customer service software for businesses of all sizes

learn more
Zoho Desk is a web and mobile-based customer service software that enables businesses of all sizes and types to deliver customer support, empower agents, and maintain operations.

Read more about Zoho Desk

Users also considered
Homebase logo

All-in-one platform to manage hourly team

learn more
All-in-one team management with scheduling, time tracking, time clock, payroll, onboarding, HR, and communication tools for small businesses.

Read more about Homebase

Users also considered
When I Work logo

Staff scheduling, time tracking, and communication tool

learn more
Use When I Work to schedule, track time and attendance, and communicate with employees, all in one place. Create schedules quickly and easily, and send the schedule to staff with just a click. Save time. Improve accountability. 14-day free trial.

Read more about When I Work

Users also considered
Zoho Meeting logo
Category Leaders

Web conferencing tool to host online meetings and webinars.

learn more
Use Zoho Meeting's built-in instant messenger tool to send instant chat messages to meeting participants during web conferences

Read more about Zoho Meeting

Users also considered
Trainual logo

Onboarding and training software

learn more
Trainual is an all-in-one employee training platform that centralizes documentation, onboarding, and knowledge management for businesses. The system enables organizations to capture processes, create SOPs, and build comprehensive training programs while tracking completion and ensuring compliance through e-signatures. Trainual integrates with various work applications and serves companies across multiple industries including healthcare, real estate, and business services.

Read more about Trainual

Users also considered
Avaza logo
Category Leaders

All-in-one, client-focused project management for teams.

learn more
Avaza is a business management solution which includes features for project management, resource scheduling, online timesheets, expense management, online invoicing, recurring invoicing, quotes and invoices, and more. Avaza also integrates with third party platforms to streamline workflows.

Read more about Avaza

Users also considered
Nifty logo

Project management, task tracking, & team collaboration hub.

learn more
Nifty is a remote collaboration hub designed to manage projects, goals, communications, and teams all in one place. With Nifty, all over the place becomes all-in-one place. Every part of managing a project's lifecycle is here.

Read more about Nifty

Users also considered
Bitrix24 logo

All in one business management workspace

learn more
Find your colleagues quickly in address book. See if they are available, busy or absent with the help of online indicator. Use group chat. View chat history.

Read more about Bitrix24

Users also considered
Weave logo

Customer communication and appointment scheduling solution

learn more
Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

Read more about Weave

Users also considered
3CX logo

Web & mobile-based (Android, iOS) communications system.

learn more
With 3CX’s integrated live chat feature your website and Facebook page visitors are able to start a chat or call in real-time. Your agents can answer them immediately from their 3CX web client or app. If chat is not enough, they can switch to a call or video in a single click.

Read more about 3CX

Users also considered
Front logo

AI-enabled customer service platform for collaboration

learn more
Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer comms by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration.

Read more about Front

Users also considered
Podio logo

Cloud-based tool for collaborating on and managing projects

learn more
Podio is a business software that helps teams work together more effectively. It provides a centralized platform for managing projects, tasks, and communication. Podio caters to a range of industries, including accounting, real estate, and marketing agencies, enabling teams to streamline their workflows and boost productivity.
A tool that your team will love to use, that's entirely customizable to suit how you run projects most efficiently.

Read more about Podio

Users also considered
Xoxoday logo

Global rewards, recognition, loyalty and incentive solutions

learn more
An AI-powered platform offering businesses a comprehensive suite of loyalty, rewards, incentives, and engagement solutions. Designed to help organisations acquire, retain, and engage customers, partners, employees, and sales teams, Xoxoday enables personalised, technology-driven reward experiences

Read more about Xoxoday

Users also considered
Runrun.it logo
Category Leaders

Cloud-based work management platform

learn more
Runrun.it is a cloud-based work management platform that enables enterprises to manage tasks and projects, improve collaboration across teams, and analyze productivity metrics to measure performance. The solution is designed to provide teams with a single source of truth on their projects & tasks.

Read more about Runrun.it

Users also considered

Key features for Instant Messaging & Chat software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Real-Time Chat: Reviewers highlight the instant message delivery, efficient team communication, and the ability to share multimedia and documents seamlessly within groups or one-on-one. 93% of reviewers rated this feature as important or highly important.
  • Real-Time Notifications: Users appreciate the ability to receive instant alerts for messages, updates, and tasks, which helps maintain communication flow and responsiveness. 91% of reviewers rated this feature as important or highly important.
  • Mobile Access: Reviewers value the flexibility of accessing communication and collaboration tools on the go, allowing productivity from any location via smartphones or tablets. 91% of reviewers rated this feature as important or highly important.
  • Document Storage: Users emphasize the convenience of storing, sharing, and accessing files securely from anywhere, enhancing collaboration and organizational efficiency. 90% of reviewers rated this feature as important or highly important.
  • Two-Way Audio & Video: Reviewers note the high-quality audio and video calls, which facilitate effective remote meetings and real-time communication, crucial for team collaboration. 88% of reviewers rated this feature as important or highly important.
  • Screen Sharing: Users appreciate the ability to share their screens during meetings, which aids in presenting, collaborating, and troubleshooting in real-time. 86% of reviewers rated this feature as important or highly important.