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Top Rated Instant Messaging & Chat Software with Status Tracking in 2026

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Status tracking enables users to monitor progress, set priorities, and stay organized. It allows for clear visibility of task deadlines and completion, facilitating efficient project management and timely communication. Our reviewers in instant messaging & chat software rated this feature as highly important.

3 Best Instant Messaging & Chat Software with Status Tracking

  • Trello - Highest rated for status tracking
  • Asana
  • ClickUp

See other top Instant Messaging & Chat products with status tracking

How we picked the 3 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the instant messaging & chat software category. They also needed to have sufficient reviews about status tracking, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for status tracking based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 3 best products

Trello logo
4.5
(23.4K)
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User insights about the status tracking feature

Reviewers appreciate Trello's status tracking capabilities for their clarity and simplicity. They find it easy to see task progress, due dates, and completion status. Users report that the board and card setup allows for intuitive task movement and updates. They highlight the ability to filter by status, receive notifications, and use different methods to update task status. They say Trello's status tracking promotes accountability, helps identify bottlenecks, and supports efficient project management.
“When you have comply the pending task the to- dos you can easily drag to the done section which will let the project manager know that we are done the with task and there are no pending activities that need to be worked on. It basically makes our job easier to navigate between projects”
IL

Ivan L.

Recruitment specialist

“Because it provides visibility into task progress, enabling teams to understand workflow status, identify bottlenecks, and make informed decisions. It promotes accountability and ensures successful project delivery.”
Verified reviewer profile picture

mbuso n.

Designer

Instant Messaging & Chat key features coverage

Trello offers 3 out of the 6 key features for Instant Messaging & Chat software identified by reviewers:

Real-Time Chat
Real-Time Notifications4.5
Mobile Access4.5
Document Storage4.3
Two-Way Audio & Video
Screen Sharing

Pros and cons based on 23,483 verified reviews

62% of users rated Trello 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 23,483 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Flexible task organization

Effective team collaboration

Intuitive drag-and-drop interface

Comprehensive track management

Cons:

Inadequate notification system

Pricing concerns and limitations

Limited file management

See pros and cons details

Pricing

Starting price:$5 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Asana logo
4.5
(13.5K)
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User insights about the status tracking feature

Reviewers indicate that Asana's status tracking is highly personalized and easy to manage. They appreciate the ability to view tasks, assign priorities, and see who is responsible for each task. Users report that the status tracking helps teams understand project progress, identify stalled tasks, and organize by completion and deadlines. They find the clear status UI and real-time updates valuable for collaboration and efficient project management.
“The status of the task is super easy to personalized and to manage from Asana! We created tags #1, #2, #3 to see what is the priority of this task (#1 is the highest), which helps a lot the project management team to assign the task to any member of the team. The date (deadlines) filled also impacts the status of the task: during project management sync up, we are always ordering the tasks by date to see if we miss something.”
JS

Julie S.

Lead Project Manager

“This is really critical for my company. We have a lot of tasks and they can be organized by completion and time left. The status is easily tracked. Completed tasks are marked with a green tick which is a good vizualization. Statuses in general are Completed (green), At risk (yellow) and Off track (red).”
KL

Kristina L.

Educator

Instant Messaging & Chat key features coverage

Asana offers 5 out of the 6 key features for Instant Messaging & Chat software identified by reviewers:

Real-Time Chat4.3
Real-Time Notifications4.5
Mobile Access4.4
Document Storage4.4
Two-Way Audio & Video
Screen Sharing4.1

Pros and cons based on 13,544 verified reviews

59% of users rated Asana 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 13,544 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Comprehensive project tracking

Enhanced team collaboration

Efficient task organization

Effective employee management

Cons:

Overwhelming email notifications

High premium costs

Complex user experience

See pros and cons details

Pricing

Starting price:$10.99 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

ClickUp logo
4.6
(4.5K)
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User insights about the status tracking feature

Reviewers find ClickUp's status tracking useful and efficient. They appreciate the ability to differentiate between tasks in progress, completed tasks, and pending tasks. Users report that the customizable task statuses and automated notifications help with project management. They highlight the ease of use for new users and the straightforward interface. They say ClickUp's status tracking ensures teams stay on track and helps deliver projects on time.
“I am able to differentiate between tasks in progress,completed tasks and the ones yet to be worked on. We don't miss out on any task due to the status tracking feature.”
Verified reviewer profile picture

Cynthia N.

Product Design

“The possibility to personalize task status across projects is great and helps a lot with project management”
AC

Amanda C.

Head of Operations

Instant Messaging & Chat key features coverage

ClickUp offers 4 out of the 6 key features for Instant Messaging & Chat software identified by reviewers:

Real-Time Chat4.5
Real-Time Notifications4.5
Mobile Access4.3
Document Storage4.3
Two-Way Audio & Video
Screen Sharing

Pros and cons based on 4,558 verified reviews

69% of users rated ClickUp 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 4,558 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Enhanced team collaboration

Boosted productivity

Comprehensive project management

High customization and flexibility

Continuous improvements

Cons:

Slow performance speed

Inconsistent bug fixes

Complex navigation

Limited mobile support

Overwhelming email notifications

See pros and cons details

Pricing

Starting price:$10 per user/per month|Free version:Available|Free trial:Not available

Prices may vary depending on the number of users and features.

Other Top Rated Instant Messaging & Chat Software with Status Tracking in 2026

Trello logo

Visual collaboration tool for shared project perspectives

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Trello is a project management tool that helps teams organize and manage their tasks. It caters to a range of industries and teams, from marketing to engineering. Trello's simple and intuitive interface makes it easy for any team to get started and stay on top of their work.

Read more about Trello

Users also considered
Asana logo

Project tracking and workflow management platform

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Asana is a chat and collaboration tool where you can connect all your work in one place and bring teams together, anywhere. From lists to boards, to calendars and gantt charts, organize work your way. Join millions of teams across 190 countries who use Asana to get more done.

Read more about Asana

Users also considered
Basecamp logo

Flexible project management and team communication tool

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Basecamp is a comprehensive project management software that helps teams stay organized and on track. Trusted by millions, Basecamp puts everything needed to get work done in one place, providing a structured way to manage projects, collaborate with clients, and communicate company-wide

Read more about Basecamp

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Connecteam logo
Category Leaders

Enhance employee management with the only all-in-one app

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Connecteam is the collaboration, engagement and communication app that moves work forward and keeps your team connected in the tap of a button.

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monday.com logo

Project management software

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monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape workflows and projects, code-free, with a platform that adapts to shifting needs, liberates teams from manual grunt work, and connects teams in a collaborative work space.

Read more about monday.com

Users also considered
ClickUp logo

Productivity platform for marketing agencies

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ClickUp is a productivity platform that helps businesses combine project management tools, AI capabilities, and collaboration features in a unified workspace. The system can integrate tasks, documents, goals, and chat functionality while offering AI-based agents that automate workflows and answer questions. ClickUp serves teams across various departments with enterprise-grade security certifications including SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliance.

Read more about ClickUp

Users also considered
Webex Suite logo

One app for everything. And everyone.

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Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

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Miro logo

Miro is a visual workspace for innovation

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Miro is #1 collaborative whiteboard platform, trusted by over 13M users worldwide. Easily collaborate, ideate and centralize communication. Get feedback, reviews, and approvals with multiple communication options using video, chat, commenting and many other collaborative features and integrations!

Read more about Miro

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Avaza logo
Category Leaders

All-in-one, client-focused project management for teams.

learn more
Avaza is a business management solution which includes features for project management, resource scheduling, online timesheets, expense management, online invoicing, recurring invoicing, quotes and invoices, and more. Avaza also integrates with third party platforms to streamline workflows.

Read more about Avaza

Users also considered
Nifty logo

Project management, task tracking, & team collaboration hub.

learn more
Nifty is a remote collaboration hub designed to manage projects, goals, communications, and teams all in one place. With Nifty, all over the place becomes all-in-one place. Every part of managing a project's lifecycle is here.

Read more about Nifty

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Bitrix24 logo

All in one business management workspace

learn more
Find your colleagues quickly in address book. See if they are available, busy or absent with the help of online indicator. Use group chat. View chat history.

Read more about Bitrix24

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Front logo

AI-enabled customer service platform for collaboration

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Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer comms by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration.

Read more about Front

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Podio logo

Cloud-based tool for collaborating on and managing projects

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Podio is a business software that helps teams work together more effectively. It provides a centralized platform for managing projects, tasks, and communication. Podio caters to a range of industries, including accounting, real estate, and marketing agencies, enabling teams to streamline their workflows and boost productivity.
A tool that your team will love to use, that's entirely customizable to suit how you run projects most efficiently.

Read more about Podio

Users also considered
Runrun.it logo
Category Leaders

Cloud-based work management platform

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Runrun.it is a cloud-based work management platform that enables enterprises to manage tasks and projects, improve collaboration across teams, and analyze productivity metrics to measure performance. The solution is designed to provide teams with a single source of truth on their projects & tasks.

Read more about Runrun.it

Users also considered
Taskworld logo

Collaborative project management with built-in chat

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Taskworld is a cloud-based project and task management application which combines visual task boards, private & group messaging, project analytics, and more

Read more about Taskworld

Users also considered
FunctionFox logo

Timesheets & Project Management Software

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FunctionFox is an online project management and timesheet software designed for creative companies, such as advertising, graphic design, marketing, public relations, and multimedia firms. Users can monitor multiple jobs, assign tasks, manage remote workers, and keep projects on track and on budget.

Read more about FunctionFox

Users also considered
Hiver logo

Modern, AI help desk software built for fast teams.

learn more
Hiver is a modern, AI help desk built for fast-moving teams. Key features include omnichannel support, live chat, knowledge base, automations, and analytics - all inside an intuitive interface. AI is embedded across triage, response, and insights to streamline the entire support journey.

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Productboard logo

Customer-driven product management system

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Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster.

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Clinked logo

White-label Client Portal & Collaboration Software

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Clinked is a cloud-based client portal & collaboration software. Allow clients, internal teams and project groups to efficiently work within branded, secure and intuitive workspaces. Increased brand recognition and productivity of Clinked will drive client retention and setup apart from competition.

Read more about Clinked

Users also considered
MangoApps logo

Bring your frontline and office teams together

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MangoApps is a unified employee experience platform that serves as a bridge between your desk and deskless workers. We combine intranet, communication, collaboration, and training into a single user-friendly workspace.

Read more about MangoApps

Users also considered
Amazon Chime logo

Online meeting & video conferencing solution

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Amazon Chime is an online meeting solution designed to streamline the process of organizing & conducting voice calls, video calls & conferences, and more

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Axero logo
Category Leaders

Intranet software and collaboration solutions.

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Axero provides easy-to-use instant messaging and chat software that boosts productivity, unifies your people, and helps your company thrive. Increase productivity. Unite employees. Improve culture.

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Users also considered
5pm logo

Project management on time

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5pm is a project management tool with an easy interface and a balanced set of features, like Social Toolbar that allows team members to chat in real time.

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Users also considered
Gmelius logo

Gmelius transforms Gmail into a team workspace

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Gmelius is a cloud-based collaboration tool that brings teams together within the Gmail platform. By transforming email inboxes into a workspace for team collaboration, Gmelius allows teams to manage projects and clients without leaving their inbox.

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Conceptboard logo
Category Leaders

Secure whiteboard for tasks, ideas & collaboration

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Conceptboard is a GDPR-compliant online whiteboard for visual collaboration and task management. Hosted in Germany, it enables secure teamwork in real time or asynchronously — from brainstorming to project delivery.

Read more about Conceptboard

Users also considered

Key features for Instant Messaging & Chat software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Real-Time Chat: Reviewers appreciate instant messaging, voice, and video calls for effective team communication, collaboration, and community engagement. 93% of reviewers rated this feature as important or highly important.
  • Real-Time Notifications: Users value customizable notifications for timely updates, ensuring they stay informed and responsive to important messages and tasks. 91% of reviewers rated this feature as important or highly important.
  • Mobile Access: Mobile access allows users to stay connected and productive on the go, offering full functionality and seamless integration with desktop features. 91% of reviewers rated this feature as important or highly important.
  • Document Storage: Reviewers highlight secure, accessible cloud storage for easy file sharing and collaboration, enhancing productivity and organization. 90% of reviewers rated this feature as important or highly important.
  • Two-Way Audio & Video: Users appreciate high-quality audio and video calls for clear, real-time communication, vital for remote collaboration and meetings. 88% of reviewers rated this feature as important or highly important.
  • Screen Sharing: Screen sharing enables effective collaboration by allowing users to present and discuss content in real-time, enhancing understanding and engagement. 86% of reviewers rated this feature as important or highly important.