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Top Rated Instant Messaging & Chat Software with Third-Party Integrations in 2026

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Third-party integrations enhance productivity by allowing users to connect with various external applications directly within the chat software. This streamlines workflows, enables quick access to important notifications, and supports efficient communication and collaboration. Our reviewers in instant messaging & chat software rated this feature as important.

9 Best Instant Messaging & Chat Software with Third-Party Integrations

Product
User rating
Starting price
Google Chat logo
4.5
(2.3K)
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No pricing info

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Webex Suite logo
4.4
(7.3K)
25
per user/per month
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GoTo Meeting logo
4.5
(11.5K)
14
per user/per month
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Trello logo
4.5
(23.4K)
5
per user/per month
learn more
Google Workspace logo
4.7
(17.4K)
7
per user/per month
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Slack logo
4.7
(24K)
8.75
per user/per month
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Microsoft Teams logo
4.5
(10.9K)
4
per user/per month
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Asana logo
4.5
(13.5K)
10.99
per user/per month
learn more
monday.com logo
4.6
(5.7K)
9
per user/per month
learn more

See other top Instant Messaging & Chat products with third-party integrations

How we picked the 9 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Instant Messaging & Chat software category. They also needed to have sufficient reviews about third-party integrations, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for third-party integrations, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 9 best products

Google Chat logo
Reviews Sentiment
 
 
 
1-2(45)
3-4(801)
5(1,532)
Key Features
Real-Time Chat4.7
Real-Time Notifications

User insights about the third-party integrations feature

Reviewers appreciate Google Chat's third-party integrations, especially with other Google services like Google Drive, Gmail, and Google Calendar. They find it easy to integrate with external tools, enhancing workflow and productivity. Users also mention the convenience of using webhooks for integration with web-based systems and the seamless experience it provides.
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“Integrated easily with apps like Gmail.As a user I can send files to my Gmail account from the chat and take my own time editing and reviewing them without being online on the chat. ”
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Esther T.

Journalist

“permit you to access and divide information among Google's apparatuses and outsider applications, making it more straightforward to utilize the two arrangements of instruments together”
Ek

Emmanuel k.

IT support

Starting price
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No pricing info

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Pros and Cons based on 2,378 verified reviews
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Efficient colleague communication

Effective student communication

Integrated team meetings

Streamlined team communication

Seamless client communication

Frequent connection lag

Inconsistent notifications

Limited file sending capabilities

Inefficient chat search

See pros and cons details
Webex Suite logo
Reviews Sentiment
 
 
 
1-2(132)
3-4(3,248)
5(4,015)
Key Features
Real-Time Chat4.5
Real-Time Notifications4.6

User insights about the third-party integrations feature

Reviewers appreciate Webex Suite's third-party integrations, particularly with tools like Google Workspace, MS Office 365, and PowerPoint. They find these integrations enhance meeting experiences and streamline workflows. Users value the ability to integrate various apps easily, though some mention occasional issues with full support for all third-party tools.

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“It allows to integrate various third party apps G Suite, Facebook etc. to be integrated easily in some quick simple steps. This helps us sync and makes it more useful in our requirements.”
KK

Krishna K.

Software Engineer

“Third party integrations are important as it enhances the experience of the meeting by the use of features like Google Calendar, MS Office 365 etc.”
MK

Mohit K.

Personal Assistant

Starting price
25per user /
per month
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Pros and Cons based on 7,395 verified reviews

Efficient remote collaboration

Robust communication conferencing

Enhanced team collaboration

Interactive webinars

Effective online training

Connectivity issues

Browser compatibility problems

Complicated issue management

Navigation and screen issues

User experience challenges

See pros and cons details
GoTo Meeting logo
Reviews Sentiment
 
 
 
1-2(166)
3-4(4,838)
5(6,521)
Key Features
Real-Time Chat4.5
Real-Time Notifications

User insights about the third-party integrations feature

Reviewers value GoTo Meeting's third-party integrations, particularly with tools like Gmail, Google Calendar, and Microsoft Teams. They find these integrations simplify scheduling and streamline workflows. Users appreciate the ease of setting up integrations and the ability to share information and files during meetings, enhancing overall productivity.
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“Third party integrations are cool as it helps us to integrate and inherit the services present in this software in accordance to the need of our work.”
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Ishaan P.

Software Development Engineer Intern

“If you use Zapier, and you need to streamline what your doing, then Go To Meeting is going to rock your world. I can use my G-Mail, Google Calendar, You Tube...and automate my brains out. If you like NOT having to jump from one platform to the next, with multiple tabs open, and...confusion...then you are going to LOVE this part of Go To Meeting.”
RF

Robert F.

Free Lancer

Starting price
14per user /
per month
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Pros and Cons based on 11,525 verified reviews
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Seamless remote connectivity

Enhanced team collaboration

Effective webinar hosting

Efficient collaborative sharing

Positive GoToMeeting experience

Frequent connection lag

Persistent audio issues

Cumbersome download process

Inferior to competitors

Unstable connection

See pros and cons details
Trello logo
Reviews Sentiment
 
 
 
1-2(237)
3-4(8,675)
5(14,571)
Key Features
Real-Time Chat
Real-Time Notifications4.5

User insights about the third-party integrations feature

Reviewers appreciate Trello's third-party integrations, particularly with Slack, Google Drive, and Zight. They find these integrations useful for enhancing communication and workflow. Users also value the ability to connect with various tools like Clockify, Box, and Microsoft Project, though some feel there is untapped potential and room for improvement in showcasing best practices.
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“Yes, very useful for the integration with slack and sometimes I used it with Zight (formerly Cloud App.)”
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Charles A.

Creative Director

“You can send slack notifications via trello”
MR

Mario R.

Computer Tech

Starting price
5per user /
per month
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Pros and Cons based on 23,483 verified reviews
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Flexible task organization

Effective team collaboration

Intuitive drag-and-drop interface

Comprehensive track management

Inadequate notification system

Pricing concerns and limitations

Limited file management

See pros and cons details
Google Workspace logo
Reviews Sentiment
 
 
 
1-2(165)
3-4(4,154)
5(13,150)
Key Features
Real-Time Chat4.6
Real-Time Notifications4.5

User insights about the third-party integrations feature

Reviewers highlight Google Workspace's extensive third-party integrations, particularly with tools like Slack, Notion, and various productivity apps. They find these integrations streamline workflows, enhance productivity, and reduce manual tasks. Users appreciate the seamless connectivity with external applications and the ease of managing permissions for third-party apps.

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“Google Workspace is highly valued for its ability to integrate with a wide range of third party tools, allowing my team to connect our favorite productivity apps and streamline workflows. For example, we can integrate Google Calendar with scheduling”
MR

Monisha R.

COO

“Integrating Google Workspace with tools like Slack and Notion streamlined workflows by keeping all our files, discussions, and project details connected. It saved time switching between apps and kept projects organized.”
MP

Matteo P.

Graphic Designer

Starting price
7per user /
per month
learn more
Pros and Cons based on 17,469 verified reviews

Effective remote teamwork

Enhanced workflow efficiency

Accessible cloud storage

Seamless document sharing

Seamless app integration

Dependence on internet

Inconsistent customer support

High costs and limitations

Complex account management

Challenging file management

See pros and cons details
Slack logo
Reviews Sentiment
 
 
 
1-2(175)
3-4(6,598)
5(17,262)
Key Features
Real-Time Chat4.8
Real-Time Notifications4.7

User insights about the third-party integrations feature

Reviewers indicate Slack's third-party integrations are highly valuable, allowing seamless connections with tools like Google Drive, Google Calendar, Zoom, and Jira. They find it easy to set up integrations and appreciate the notifications directly within Slack. Users also highlight the extensive range of integrations available, enhancing productivity and simplifying workflow management.
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“Slack has a plethora of extensions and third party integrations that work for our team. My personal favorite is when a notification is pushed to our group chat whenever someone closes a sale. It can be anything fun (like polls) or for business (like our billing system integration.)”
MR

Mark R.

Customer Experience Manager

“I integrate with Google Drive so I can easily see when someone comments or edits my docs. Rather than the notifications getting lost in my email, I am notified when a doc is edited right in Slack and it allows me to quickly access the correct file. ”
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Karlee O.

Digital Marketing Specialist

Starting price
8.75per user /
per month
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Pros and Cons based on 24,035 verified reviews
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Effective remote communication

Efficient colleague communication

Enhanced team collaboration

Streamlined project management

Extensive integration options

High resource consumption

Inconsistent notifications

Confusing thread management

Slack's pricing drawbacks

Messaging limitations

See pros and cons details
Microsoft Teams logo
Reviews Sentiment
 
 
 
1-2(199)
3-4(4,372)
5(6,360)
Key Features
Real-Time Chat4.7
Real-Time Notifications4.6

User insights about the third-party integrations feature

Reviewers appreciate Microsoft Teams' third-party integrations, particularly with Microsoft Outlook, Planner, and various productivity tools. They find these integrations enhance communication and collaboration. Users value the wide range of integration options available, though some mention difficulties in getting external participants to join meetings without an account.
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“Integrations with Microsoft 365 apps such as Planner as well as third-party services is convenient and useful during meetings. It helps reduce our overhead to integrate third party apps.”
KK

Krishna K.

Software Enginner

“It enable users to connect and use a wide range of external apps and services within the platform which enhances productivity by allowing seamless access to tools for project management and file storage.”
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Hind A.

Phd Researcher

Starting price
4per user /
per month
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Pros and Cons based on 10,931 verified reviews
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Remote work facilitation

Effective colleague communication

Enhanced team collaboration

Unified communication platform

Seamless office integration

Resource-intensive performance

Inconsistent notifications

Inefficient search functionality

Complex file management

Call management limitations

See pros and cons details
Asana logo
Reviews Sentiment
 
 
 
1-2(230)
3-4(5,264)
5(8,050)
Key Features
Real-Time Chat4.3
Real-Time Notifications4.5

User insights about the third-party integrations feature

Reviewers highlight Asana's third-party integrations, noting its compatibility with tools like Google Drive, Gmail, and Zapier. They find these integrations streamline workflows and enhance productivity. Users appreciate the ease of adding new tools and the seamless connectivity with other software, although some mention that integrations can occasionally slow down the workflow.

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“You can use Zapier to connect Asana with 1500+ apps and streamline your workflows across different platforms”
fr

farfes r.

freelancer

“1. Third party integrations sometimes slows down work flow in Asana. 2. Third party integrations affect the user interface of Asana and may make it difficult to use. ”
OI

Omotayo I.

Manager

Starting price
10.99per user /
per month
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Pros and Cons based on 13,544 verified reviews

Comprehensive project tracking

Enhanced team collaboration

Efficient task organization

Effective employee management

Overwhelming email notifications

High premium costs

Complex user experience

See pros and cons details
monday.com logo
Reviews Sentiment
 
 
 
1-2(71)
3-4(1,936)
5(3,713)
Key Features
Real-Time Chat
Real-Time Notifications4.5

User insights about the third-party integrations feature

Reviewers find monday.com's third-party integrations highly beneficial, particularly with tools like Gmail, Google Calendar, Slack, and TheraNest. They appreciate the seamless communication between platforms and the ability to create efficient workflows. Users also value the wide variety of integration options available, enhancing the software's flexibility and overall utility.
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“Monday.com can be integrated with a wide variety of third-party tools and software, including autoresponders, email clients, social media and CRM.This is important in my business in order to keep customers informed, as well as to onboard new clients and projects easily, and communicate effectively with them.”
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Dedre M.

Freelance Writer and Blogger

“I enjoyed using Monday.com to create efficient workflows with easy integrations to TheraNest software, MS Office, Slack, and it also has its own built-in CRM platform.”
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Sharlene C.

Billing Coordinator

Starting price
9per user /
per month
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Pros and Cons based on 5,720 verified reviews
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Boosts team productivity

Effective progress tracking

Enhanced organization capabilities

Visual task management

Highly customizable platform

High costs for small teams

Overwhelming email notifications

Occasional performance issues

Limited mobile functionality

See pros and cons details

Other Top Rated Instant Messaging & Chat Software with Third-Party Integrations in 2026

Slack logo
Category Leaders

A single place for team communication and workflows

learn more
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Read more about Slack

Users also considered
Google Workspace logo
Category Leaders

Collaboration application suite for teams

learn more
Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Read more about Google Workspace

Users also considered
Trello logo

Visual collaboration tool for shared project perspectives

learn more
Trello is a project management tool that helps teams organize and manage their tasks. It caters to a range of industries and teams, from marketing to engineering. Trello's simple and intuitive interface makes it easy for any team to get started and stay on top of their work.

Read more about Trello

Users also considered
Asana logo

Project tracking and workflow management platform

learn more
Asana is a chat and collaboration tool where you can connect all your work in one place and bring teams together, anywhere. From lists to boards, to calendars and gantt charts, organize work your way. Join millions of teams across 190 countries who use Asana to get more done.

Read more about Asana

Users also considered
Google Meet logo

Messaging, voice, and video calls for team communication

learn more
Google Meet is a video conferencing platform for teams to communicate via messaging, voice, and video. Features include high-definition video and audio conferencing for up to 100 participants, multi-device chat sync, stored chat history, real-time captions, meeting recording function, and more.

Read more about Google Meet

Users also considered
GoTo Meeting logo

Online meeting software with HD video conferencing

learn more
GoToMeeting is an IM & chat tool that allows users to host an online meeting with high-definition video conferencing from their Mac, PC, iPad, iPhone or Android device, with up to 250 participants. Users can meet, screen share and chat via internet browser, mobile or desktop application.

Read more about GoTo Meeting

Users also considered
Microsoft Teams logo

Chat-based workspace in Office 365

learn more
Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Read more about Microsoft Teams

Users also considered
Basecamp logo

Flexible project management and team communication tool

learn more
Basecamp is a comprehensive project management software that helps teams stay organized and on track. Trusted by millions, Basecamp puts everything needed to get work done in one place, providing a structured way to manage projects, collaborate with clients, and communicate company-wide

Read more about Basecamp

Users also considered
Connecteam logo
Category Leaders

Enhance employee management with the only all-in-one app

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Connecteam is the collaboration, engagement and communication app that moves work forward and keeps your team connected in the tap of a button.

Read more about Connecteam

Users also considered
monday.com logo

Project management software

learn more
monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape workflows and projects, code-free, with a platform that adapts to shifting needs, liberates teams from manual grunt work, and connects teams in a collaborative work space.

Read more about monday.com

Users also considered
ClickUp logo

Productivity platform for marketing agencies

learn more
ClickUp is a productivity platform that helps businesses combine project management tools, AI capabilities, and collaboration features in a unified workspace. The system can integrate tasks, documents, goals, and chat functionality while offering AI-based agents that automate workflows and answer questions. ClickUp serves teams across various departments with enterprise-grade security certifications including SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliance.

Read more about ClickUp

Users also considered
Webex Suite logo

One app for everything. And everyone.

learn more
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered
ScreenConnect logo
Category Leaders

Remote meeting platform for resolving customers' queries

learn more
ScreenConnect is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication.

Read more about ScreenConnect

Users also considered
Google Chat logo

Communication tool for businesses and non-profits

learn more
Google Chat is a communication software that helps businesses of all sizes and non-profit organizations collaborate on projects and tasks. It lets users set up virtual chat rooms and chat threads, track task progress, and create follow-up tasks on a centralized platform.

Read more about Google Chat

Users also considered
Miro logo

Miro is a visual workspace for innovation

learn more
Miro is #1 collaborative whiteboard platform, trusted by over 13M users worldwide. Easily collaborate, ideate and centralize communication. Get feedback, reviews, and approvals with multiple communication options using video, chat, commenting and many other collaborative features and integrations!

Read more about Miro

Users also considered
Zoho Desk logo

Customer service software for businesses of all sizes

learn more
Zoho Desk is a web and mobile-based customer service software that enables businesses of all sizes and types to deliver customer support, empower agents, and maintain operations.

Read more about Zoho Desk

Users also considered
Homebase logo

All-in-one platform to manage hourly team

learn more
All-in-one team management with scheduling, time tracking, time clock, payroll, onboarding, HR, and communication tools for small businesses.

Read more about Homebase

Users also considered
When I Work logo

Staff scheduling, time tracking, and communication tool

learn more
Use When I Work to schedule, track time and attendance, and communicate with employees, all in one place. Create schedules quickly and easily, and send the schedule to staff with just a click. Save time. Improve accountability. 14-day free trial.

Read more about When I Work

Users also considered
Zoho Meeting logo
Category Leaders

Web conferencing tool to host online meetings and webinars.

learn more
Use Zoho Meeting's built-in instant messenger tool to send instant chat messages to meeting participants during web conferences

Read more about Zoho Meeting

Users also considered
Workplace from Meta logo

A simple and secure way to connect your organization.

learn more
Workplace from Facebook is a secure enterprise social networking platform that allows co-workers to connect immediately via Work Chat instant messaging

Read more about Workplace from Meta

Users also considered
Trainual logo

Onboarding and training software

learn more
Trainual is an all-in-one employee training platform that centralizes documentation, onboarding, and knowledge management for businesses. The system enables organizations to capture processes, create SOPs, and build comprehensive training programs while tracking completion and ensuring compliance through e-signatures. Trainual integrates with various work applications and serves companies across multiple industries including healthcare, real estate, and business services.

Read more about Trainual

Users also considered
Avaza logo
Category Leaders

All-in-one, client-focused project management for teams.

learn more
Avaza is a business management solution which includes features for project management, resource scheduling, online timesheets, expense management, online invoicing, recurring invoicing, quotes and invoices, and more. Avaza also integrates with third party platforms to streamline workflows.

Read more about Avaza

Users also considered
Nifty logo

Project management, task tracking, & team collaboration hub.

learn more
Nifty is a remote collaboration hub designed to manage projects, goals, communications, and teams all in one place. With Nifty, all over the place becomes all-in-one place. Every part of managing a project's lifecycle is here.

Read more about Nifty

Users also considered
Bitrix24 logo

All in one business management workspace

learn more
Find your colleagues quickly in address book. See if they are available, busy or absent with the help of online indicator. Use group chat. View chat history.

Read more about Bitrix24

Users also considered
Weave logo

Customer communication and appointment scheduling solution

learn more
Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

Read more about Weave

Users also considered

Key features for Instant Messaging & Chat software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Real-Time Chat: Reviewers highlight the ability to communicate instantly through text, voice, and video, making it useful for both business and personal interactions. Features like emojis and typing indicators enhance the experience. 93% of reviewers rated this feature as important or highly important.
  • Real-Time Notifications: Users appreciate receiving immediate alerts for messages and updates, which helps them stay informed and respond quickly. Customizable settings allow for tailored notifications. 91% of reviewers rated this feature as important or highly important.
  • Mobile Access: Reviewers value the ability to stay connected and productive on the go, with full functionality of tools and easy access to meetings, files, and communications from mobile devices. 91% of reviewers rated this feature as important or highly important.
  • Document Storage: Users find secure cloud storage essential for easy access, sharing, and collaboration on documents from anywhere. Integration with other tools and customizable access levels are also praised. 90% of reviewers rated this feature as important or highly important.
  • Two-Way Audio & Video: Reviewers note the high-quality audio and video for clear communication, essential for remote meetings and collaborations. Features like noise cancellation and recording options are beneficial. 88% of reviewers rated this feature as important or highly important.
  • Screen Sharing: Users highlight the importance of screen sharing for remote presentations and collaboration, allowing real-time viewing and interaction with shared content. The ability to annotate and control shared screens is appreciated. 86% of reviewers rated this feature as important or highly important.