getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Table of Contents

Top Rated Internal Communications Software with Communication Management in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Communication management centralizes interactions, ensuring timely and consistent information sharing. It facilitates efficient content creation, targeting, and tracking, keeping staff connected, informed, and engaged, regardless of location. Our reviewers in internal communications software rated this feature as highly important.

6 Best Internal Communications Software with Communication Management

Product
User rating
Starting price
Trello logo
4.5
(23.4K)
5
per user/per month
learn more
Slack logo
4.7
(24K)
8.75
per user/per month
learn more
Basecamp logo
4.4
(14.4K)
15
per user/per month
learn more
GoTo Meeting logo
4.5
(11.5K)
14
per user/per month
learn more
Zoom Workplace logo
4.6
(14.5K)
14.99
per user/per month
learn more
Text Request logo
4.6
(1.1K)
59
flat rate/per month
learn more

See other top Internal Communications products with communication management

How we picked the 6 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Internal Communications software category. They also needed to have sufficient reviews about communication management, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for communication management, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 6 best products

Trello logo
Reviews Sentiment
 
 
 
1-2(237)
3-4(8,675)
5(14,571)
Key Features
Access Controls/Permissions4.5
Alerts/Notifications4.4

User insights about the communication management feature

Users find Trello's communication management helpful for project collaboration, allowing team members to leave comments, tag colleagues, and track tasks. They appreciate the transparency and organization it provides, making it easy to stay updated on project progress. Reviewers also mention the integration with other tools like Slack for enhanced communication.

See related user reviews

“This is another thing I love in Trello. The comment feature serves its purpose and you can even mention a team member to make sure that they they will be notified. It can also be used for a more accessible announcement.”
Mt

Maria t.

Freelance Writer

“With real time editing it helps to keep my partner and I on the same page with tasks and the communication open”
LS

Liew S.

Freelancer

Starting price
5per user /
per month
learn more
Pros and Cons based on 23,483 verified reviews

Flexible task organization

Effective team collaboration

Intuitive drag-and-drop interface

Comprehensive track management

Inadequate notification system

Pricing concerns and limitations

Limited file management

See pros and cons details
Slack logo
Reviews Sentiment
 
 
 
1-2(175)
3-4(6,598)
5(17,262)
Key Features
Access Controls/Permissions4.5
Alerts/Notifications4.6

User insights about the communication management feature

Reviewers indicate that Slack's communication management is efficient and user-friendly, allowing for easy creation of channels and threads for specific topics. They find it valuable for real-time communication, message tracking, and integration with third-party tools. Users appreciate the ability to manage notifications, flag messages, and set reminders, making it easier to stay organized and maintain effective team collaboration.

See related user reviews

“Being able to keep track of messages - flag them, highlight them, mark as unread, set reminders. it allows me to never miss any messages from coworkers and stay on top of my work efficiently. ”
SB

Spencer B.

office administrative

“Communication management in Slack organizes conversations, channels, and messages for easy access, efficiency, collaboration, transparency, and integration with various tools, crucial for productivity and teamwork.”
KB

Kim B.

Content Moderator

Starting price
8.75per user /
per month
learn more
Pros and Cons based on 24,035 verified reviews

Effective remote communication

Efficient colleague communication

Enhanced team collaboration

Streamlined project management

Extensive integration options

High resource consumption

Inconsistent notifications

Confusing thread management

Slack's pricing drawbacks

Messaging limitations

See pros and cons details
Basecamp logo
Reviews Sentiment
 
 
 
1-2(319)
3-4(6,845)
5(7,242)
Key Features
Access Controls/Permissions4.5
Alerts/Notifications4.4

User insights about the communication management feature

Reviewers feel that Basecamp's communication management tools, such as message boards, chat rooms, and direct messaging, promote efficient and transparent team communication. They find it easy to keep the whole team informed and collaborate effectively. However, some users mention challenges with tracking communications in unrelated threads and the lack of audio and video call features.

See related user reviews

“Basecamp's communication tools promote efficient and transparent team communication. Features like message boards, chat rooms, and direct messaging provide various channels for discussion, allowing teams to collaborate, share ideas, and resolve issues effectively.”
MD

Matt D.

Software Developer

“You can chat about specific to-dos, tag other users, there are campfires under each project and team, and you can ping people to talk to them privately. Also you can put yourself into focus mode or get emails summing up all the communications, if you need to focus on your tasks. Quite nice. ”
NN

Nate N.

Web Developer

Starting price
15per user /
per month
learn more
Pros and Cons based on 14,406 verified reviews

Efficient file sharing

Enhanced team communication

Streamlined team collaboration

Effective project organization

Seamless client management

Frequent technical issues

Overwhelming notifications

Inefficient search functionality

Limited layout customization

Subpar user experience

See pros and cons details
GoTo Meeting logo
Reviews Sentiment
 
 
 
1-2(166)
3-4(4,838)
5(6,521)
Key Features
Access Controls/Permissions4.6
Alerts/Notifications4.5

User insights about the communication management feature

Reviewers indicate that GoTo Meeting's communication management is critical for effective remote meetings. They appreciate the ability to manage participant interactions, mute/unmute attendees, and use various communication channels like video, chat, and text. Users find it easy to organize and set up meetings, ensuring smooth and productive communication during virtual sessions.
Verified reviewer profile picture

See related user reviews

“Admins have complete control over who can speak and mute those who do not understand how to mute themselves. This keeps the communication flowing from only those who need to speak and allows the others the ability to listen without distraction. ”
JY

Jason Y.

Emergency Management Director

“It impacts a lot where both trainer and other users can directly communicate with each other. They just need to connect with mic and speaker to listen and speak and rest GoToMeeting will help them to communicate.”
Verified reviewer profile picture

Shubham A.

Operations & Training Manager

Starting price
14per user /
per month
learn more
Pros and Cons based on 11,525 verified reviews
Verified reviewer profile picture

Seamless remote connectivity

Enhanced team collaboration

Effective webinar hosting

Efficient collaborative sharing

Positive GoToMeeting experience

Frequent connection lag

Persistent audio issues

Cumbersome download process

Inferior to competitors

Unstable connection

See pros and cons details
Zoom Workplace logo
Reviews Sentiment
 
 
 
1-2(86)
3-4(4,457)
5(9,977)
Key Features
Access Controls/Permissions4.5
Alerts/Notifications4.5

User insights about the communication management feature

Reviewers appreciate Zoom Workplace's robust communication management, highlighting features like muting participants, screen sharing, and host controls. They find it useful for managing large meetings, ensuring clear communication, and integrating various tools for effective collaboration. Users value the ability to create breakout rooms, record meetings, and manage participant interactions seamlessly.

See related user reviews

“While doing virtual teaching, I lived several of the management features that Zoom included such as being able to mute participants and not allow them to unmute themselves (as a teacher of elementary students, this made class go much smoother). The various screen sharing options were extremely useful as well.”
NP

Nycole P.

Teacher

“The facility to control the meeting, we can mute all participants, we can highlight some speaker, and there's an option called raise hands, that's super useful to control which participant can speak”
RT

Robson T.

speaker

Starting price
14.99per user /
per month
learn more
Pros and Cons based on 14,520 verified reviews

Effective remote communication

Enhanced team collaboration

High-quality video conferencing

Effective online learning

Versatile webinar hosting

Frequent connection issues

Inconsistent audio control

Concerns about security

Limitations of free plan

High cost concerns

See pros and cons details
Text Request logo
Reviews Sentiment
 
 
 
1-2(18)
3-4(321)
5(854)
Key Features
Access Controls/Permissions4.6
Alerts/Notifications4.4

User insights about the communication management feature

Users report that Text Request facilitates direct communication with clients through text messaging, which is often preferred over calls. They highlight the ability to schedule texts, track conversation history, and ensure timely responses. Reviewers appreciate the ease of managing contacts, organizing messages, and the ability to communicate effectively without the need for phone calls.

See related user reviews

“I tend to prefer texting my clients over calling them, just to have certain info in writing. Having the option to schedule a text to be sent or the automatic reply is very nice. ”
RJ

Renee J.

Legal Assistant

“The ability to view previous messages and maintain a log of all communication is imperative to our reporting requirements.”
TC

Tim C.

Instructor

Starting price
59flat rate /
per month
learn more
Pros and Cons based on 1,193 verified reviews

Smooth transition process

Enhanced team collaboration

Effective patient communication

Efficient client communication

Easy learning curve

Inefficient name search

Inconsistent notifications

Disorganized text conversations

Limited text messaging features

Glitchy messaging system

See pros and cons details

Other Top Rated Internal Communications Software with Communication Management in 2026

Slack logo
Category Leaders

A single place for team communication and workflows

learn more
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Read more about Slack

Users also considered
Trello logo

Visual collaboration tool for shared project perspectives

learn more
Trello is a project management tool that helps teams organize and manage their tasks. It caters to a range of industries and teams, from marketing to engineering. Trello's simple and intuitive interface makes it easy for any team to get started and stay on top of their work.

Read more about Trello

Users also considered
Zoom Workplace logo

Zoom is an all-in-one collaboration platform

learn more
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
Jira logo

Project management and work tracking software

learn more
Jira is project tracking software that helps every team collaborate to plan, track, and release work by breaking down big ideas into achievable steps. Jira offers features like task organization, work alignment to goals, customizable workflows, and real-time data insights to optimize outcomes.

Read more about Jira

Users also considered
Asana logo

Project tracking and workflow management platform

learn more
Asana is the perfect platform to help you manage and organise all of your internal communications. With Asana, you can orchestrate work across teams at scale–from daily tasks to strategic cross-functional initiatives. Join millions of teams across 190 countries who use Asana to get more done.

Read more about Asana

Users also considered
GoTo Meeting logo
Category Leaders

Online meeting software with HD video conferencing

learn more
Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

Read more about GoTo Meeting

Users also considered
Basecamp logo

Flexible project management and team communication tool

learn more
Basecamp is a comprehensive project management software that helps teams stay organized and on track. Trusted by millions, Basecamp puts everything needed to get work done in one place, providing a structured way to manage projects, collaborate with clients, and communicate company-wide

Read more about Basecamp

Users also considered
Connecteam logo
Category Leaders

Enhance employee management with the only all-in-one app

learn more
Reinvent communication and engagement in your organization with Connecteam's complete set of communication tools.

Read more about Connecteam

Users also considered
monday.com logo

Project management software

learn more
Whether your team is in the office, home, or on-the-go, monday.com, a powerful Internal communication platform, fosters effective teamwork, improves collaboration, and boosts productivity in one central hub. Get started with one of our ready-made templates to get your team onboarded quickly.

Read more about monday.com

Users also considered
Confluence logo

Remote team collaboration and knowledge workspace

learn more
Confluence is a remote-friendly workspace offering a centralized platform for documentation, collaboration, and knowledge sharing. Its AI-based tools via Rovo assist teams in drafting, brainstorming, and turning ideas into plans. Confluence supports live docs, whiteboards, databases, and templates to meet diverse needs while integrating seamlessly with Atlassian products and third-party tools.

Read more about Confluence

Users also considered
Miro logo

Miro is a visual workspace for innovation

learn more
Miro is a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together.

Read more about Miro

Users also considered
OnBoard logo

Prepare faster, decide sooner with one secure board record

learn more
OnBoard is a leading board management software trusted by 6,000+ organizations. Experience the difference—start your free trial today.

Read more about OnBoard

Users also considered
Text Request logo

Ignite customer engagement

learn more
Text Request is crafted to cut through the noise, so you can connect with customers anytime, anywhere.

Read more about Text Request

Users also considered
Any.do logo

A simple and poweful workspace to manage your team's work

learn more
Any.do is a simple and powerful way to manage all your team's tasks, projects, chat and calendar. Easily collaborate with anyone, manage workloads, get real time status notifications and reports. Connect Any.do with all your existing apps to make everything run smoothly —starting at just $5 per user

Read more about Any.do

Users also considered
Workplace from Meta logo
Category Leaders

A simple and secure way to connect your organization.

learn more
Workplace from Facebook is a simple and secure way for people to share knowledge, work together and build connected communities.

Read more about Workplace from Meta

Users also considered
Avaza logo

All-in-one, client-focused project management for teams.

learn more
Improve internal communication with centralized discussions, real-time updates, and shared task visibility—keeping teams aligned and informed.

Read more about Avaza

Users also considered
Bitrix24 logo

All in one business management workspace

learn more
Bitrix24 #1 FREE internal communication platform used by 12 million companies worldwide. Cloud, mobile, open source. Enterprise social network, workgroups, intranet, group chat, email, telephony, SMS, more.

Read more about Bitrix24

Users also considered
Zulip logo
Category Leaders

Open source team chat software

learn more
Enterprise open-source team chat, on-prem and in the cloud. Zulip is the only modern team chat app that is designed for both live and asynchronous conversations.

Read more about Zulip

Users also considered
WebHR logo

Human resources and employee scheduling solution

learn more
Real time Chat, Inbox, Conference Room and built-in Messenger is what makes WebHR the only HR software that provide all necessary internal communication tools

Read more about WebHR

Users also considered
Reward Gateway logo

Employee engagement and recognition platform for enterprises

learn more
Reward Gateway is a cloud-based employee engagement platform, which assists large enterprises with employee reward and recognition. Key features include peer-to-peer nominations, award delivery, communications, survey creation, benefits administration, push notifications and live alerts.

Read more about Reward Gateway

Users also considered
Flock logo
Category Leaders

Communication and collaboration platform for teams

learn more
Flock is a collaborative messaging app for teams which enables users to discuss projects and find and share information and ideas effectively and efficiently

Read more about Flock

Users also considered
Front logo

AI-enabled customer service platform for collaboration

learn more
Front streamlines internal and customer communication. With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations.

Read more about Front

Users also considered
Pumble logo
Category Leaders

Communication and collaboration management application

learn more
An internal software for 1-on-1 or group communication via channels or group chats. Let others know when you're available by setting a status, save and pin important announcements, format your message to ensure clear communication, and set smart notifications for distraction-free work. Unlimited mes

Read more about Pumble

Users also considered
Missive logo
Category Leaders

Collaborative inbox for teams

learn more
Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience.

Read more about Missive

Users also considered
AlertMedia logo

Identify threats and respond faster during critical events.

learn more
Keep your team safe and connected during emergencies with AlertMedia’s internal communications software. Multichannel messaging, real-time alerts, and award-winning threat intelligence help businesses worldwide respond to and recover from critical events faster. Onboard quickly with expert support.

Read more about AlertMedia

Users also considered

Key features for Internal Communications software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Access Controls/Permissions: Reviewers highlight the ability to customize access for users, manage content visibility, and control permissions for different roles and departments. 93% of reviewers rated this feature as important or highly important.
  • Alerts/Notifications: Reviewers appreciate the customizable alerts and notifications that help keep teams informed about important events and updates in real time. 93% of reviewers rated this feature as important or highly important.
  • Chat/Messaging: Reviewers value the quick and easy communication, including direct messaging, group chats, and the ability to use emojis for interaction. 92% of reviewers rated this feature as important or highly important.
  • Activity/News Feed: Users find the centralized news feed useful for staying updated on company news, employee recognition, and important announcements. 92% of reviewers rated this feature as important or highly important.
  • Real-Time Chat: Reviewers emphasize the importance of real-time chat for immediate communication, collaboration, and quick problem-solving in distributed teams. 90% of reviewers rated this feature as important or highly important.
  • File Sharing: Reviewers appreciate the ease and efficiency of sharing files securely, managing access, and collaborating on documents within the platform. 86% of reviewers rated this feature as important or highly important.