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Top Rated Knowledge Management Software with Social media integration - Page 2

Last updated: May 2026

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86 software options

Docsie logo

Create amazing online help docs that your customers love

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We are a web-based documentation platform that enables businesses to build, maintain, and publish excellent product documentation.

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ProProfs Knowledge Base logo

Create, design, and publish knowledge base, help center, FAQ

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ProProfs Knowledge Base Software helps firms manage their business knowledge at a central location. It enables all the employees to come together and contribute to building and managing knowledge, which enhances collaboration and promotes a knowledge-sharing culture.

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HelpCenter.io logo

Empower your customers for self-service

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Set up a smart AI-powered knowledge base in just a few clicks. Allow your customers for self-service and lower the number of repetitive customer support requests your team keeps answering.

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Cronycle logo

Market intelligence & media monitoring platform for teams.

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Cronycle can help you stay ahead of the market. The platform makes it easy for market research, product marketing, content marketing, and sales enablement teams to discover, harvest, and share crucial insights.

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SolarWinds Service Desk logo

IT Service Desk & Asset Management Software

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SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.

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Groove logo

Cloud-based helpdesk solution for small businesses

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Groove enables teams small or large to stay on the same page and provide there customers with the personalized experience they deserve.

Groove is built for growing teams. You’ll get everything you need to be more productive and make your customers happier, without the hassle of a complicated helpdesk.

And it’s a more personal experience for your customers…

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Participate logo

Social learning platform for educational institutions

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Participate is a social learning platform designed to help educational institutions and organizations create and maintain communities of practice (COPs) using collaboration tools, discussions, direct messaging capabilities, peer-to-peer mentorships, and more. Managers can create self-paced online courses for upskilling employees and academic initiatives.

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BlueDocs logo

AI-enabled knowledge management platform

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BlueDocs turns scattered internal info into something organized and usable. Create living docs, assign updates, and stop relying on tribal knowledge. Your whole team gets what they need without asking five people or digging through Slack.

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Inbenta logo

A Conversational AI Platform that Reduces Support Requests

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Inbenta's Conversational AI Platform automates communications 24/7 and helps reduce incoming support requests providing up to a 90% self-service rate.

Its unique NLP technology powers 4 modules that help brands offer 360º conversational experiences across channels and boost agents performance.

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Interacta logo

Business platform for natural interaction

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Interacta is a cloud-based platform, which helps business manage operations, share knowledge, engage employees, and facilitate team collaboration. Features include real-time notifications, rewards, task management, full-text search, data feed, document storage, multi-device support and more.

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Neoforce logo

Streamline Teamwork & Customer Service with Neoforce

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Neoforce is a versatile platform available both in the cloud and on-premise. It provides a suite of flexible modules like ITSM, FMIS, asset and contract management, CRM, and a customizable client portal. Accessible on any device, Neoforce streamlines cooperation and delivers exceptional service.

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WorkPlan logo

Learning, compliance and workforce capability in one LMS

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WorkPlan Learning is a configurable LMS and workforce capability platform that combines learning, compliance, assessments, reporting and manager-led development to support workforce capability, compliance and performance across employees, contractors and partners.

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Universal Knowledge logo

Multi-solution knowledge management product

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Flexible and configurable out of the box knowledge management software used for internal employee knowledge sharing or customer support.

SaaS or On Premise deployment options available.

Pricing based on a cost per named and / or concurrent license per month.

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IdeaScale logo

Leading Idea and Innovation Management Software

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Share best practices and industry knowledge across your crowd.

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Helprace logo

All-in-one customer service solution

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The knowledge management system centralizes company documentation for self-service. Build public, private or staff-only portals.

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Sociabble logo

Sociabble - Share what you love.

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Sociabble is an all-in-one platform for communication, intranet, knowledge management, employee advocacy, and engagement. With best-in-class AI tools and enterprise-grade security, it empowers organizations to engage distributed teams effectively.

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ZUUZ logo

Enterprise intelligence engine for internal data discovery

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ZUUZ is a unified enterprise intelligence platform that brings search, analytics, and workflow automation together in one system.

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Deskpro logo

Customer service software you can depend on

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Knowledge management software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise.

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Mozzaik365 logo

Employee experience solution for digital workplaces

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Improve your knowledge management processes by centralizing knowledge, simplifying its distribution and connecting employees. 

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User.com logo

The engine of growth. An all in one solution for user data.

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User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place.

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UseResponse logo

All-in-one Customer Support and Feedback Suite

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Organize online documentation, customer self-service and provide customer support with UseResponse's customer feedback software and help desk system.

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Knowmax logo

Single source of truth. Delivered.

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With Knowmax Knowledge Base Software, Create Decision Trees, Visual Guides, FAQs & Articles For Customer Support Teams & Self-service.

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easiware logo

No more claims, only conversations

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easiware transforms customer interactions by centralizing knowledge, automating requests, and utilizing intelligent technologies. This approach creates memorable customer experiences, fostering brand loyalty and long-term business sustainability.

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Plek logo

Community & collaboration platform

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Plek communication software offers SMBs and large enterprises a social intranet, community portal and secure knowledge-sharing platform.

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eXo Platform logo

Digital Workplace Software

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Easily share information and build knowledge with eXo Platform and its collaborative knowledge management features.

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