Knowledge Management Software with Social Media Integration

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Litmos LMS   

222
Mobile & Secure Learning Management System (LMS)
Thousands of companies have switched from their old LMS to Litmos over the years. Find out why and Start your FREE trial today! Read more about Litmos LMS
Mobile & Secure Learning Management System (LMS)
Thousands of companies have switched from their old LMS to Litmos over the years. Find out why and Start your FREE trial today! Read more about Litmos LMS

Zoho Desk   

1,553
Industry's first context-aware Helpdesk Software
With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's for faster answers and fewer tickets. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems. Read more about Zoho Desk
Industry's first context-aware Helpdesk Software
With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's for faster answers and fewer tickets. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems. Read more about Zoho Desk

Jira Service Desk   

222
Simple service desk built on Jira
Jira Service Desk is a service management software that connects IT to businesses through fast, accountable resolution of customer requests. Built on Atlassian’s Jira workflow engine, Jira Service Desk is collaborative, has a knowledge base that’s low cost, is easy to set up and scale, highly flexible, and features a powerfully-simple user experienc… Read more about Jira Service Deske.
Simple service desk built on Jira
Jira Service Desk is a service management software that connects IT to businesses through fast, accountable resolution of customer requests. Built on Atlassian’s Jira workflow engine, Jira Service Desk is collaborative, has a knowledge base that’s low cost, is easy to set up and scale, highly flexible, and features a powerfully-simple user experienc… Read more about Jira Service Deske.

Knowledge Center   

14
Knowledge Management Platform for Customer Service
Call Centers, Contact Centers, Customer Support. Read more about Knowledge Center

Happeo   

12
Digital workplace collaboration & social intranet platform
The leading all-in-one knowledge management platform, designed for companies that work with Google's G Suite. Read more about Happeo
Digital workplace collaboration & social intranet platform
The leading all-in-one knowledge management platform, designed for companies that work with Google's G Suite. Read more about Happeo

LiveAgent   

683
Great customer service starts with better help desk software
Great customer service starts with better Knowledge Management software! Read more about LiveAgent
Great customer service starts with better help desk software
Great customer service starts with better Knowledge Management software! Read more about LiveAgent

Zendesk   

2,065
Cloud customer service software
Zendesk Help Center is a knowledge base, community, and customer portal—all in one. Read more about Zendesk
Cloud customer service software
Zendesk Help Center is a knowledge base, community, and customer portal—all in one. Read more about Zendesk

Bitrix24   

339
Free collaboration, communication & management tool suite
Bitrix24 is an online -or self-hosted- business collaboration platform providing CRM, document management, tasking, time management, & project management tools. Read more about Bitrix24
Free collaboration, communication & management tool suite
Bitrix24 is an online -or self-hosted- business collaboration platform providing CRM, document management, tasking, time management, & project management tools. Read more about Bitrix24

Freshdesk  

1,497
Online Customer Support Software & Helpdesk Solution
Improve efficiency across your organization by effectively sharing knowledge and with Freshdesk's knowledge base and self service solution. Read more about Freshdesk
Online Customer Support Software & Helpdesk Solution
Improve efficiency across your organization by effectively sharing knowledge and with Freshdesk's knowledge base and self service solution. Read more about Freshdesk

Salesforce Service Cloud  

435
Customer service & support software
Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices. Read more about Salesforce Service Cloud
Customer service & support software
Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices. Read more about Salesforce Service Cloud

TalentLMS  

263
The fastest path to awesome learning
Manage and share your company's knowledge through TalentLMS by creating, storing and organizing courses, distributing courses, and evaluating knowledge gained. Read more about TalentLMS
The fastest path to awesome learning
Manage and share your company's knowledge through TalentLMS by creating, storing and organizing courses, distributing courses, and evaluating knowledge gained. Read more about TalentLMS

SkyPrep  

66
Training Smarter, Faster
Capture, develop and share knowledge within our organization. Read more about SkyPrep
Training Smarter, Faster
Capture, develop and share knowledge within our organization. Read more about SkyPrep

HappyFox  

71
Helpdesk, customer support software
HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Read more about HappyFox Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, HappyFox Chat & Olark live chat, Freshbooks accounting, Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $29/mo/agent - 30-day Free Trial
Helpdesk, customer support software
HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Read more about HappyFox Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, HappyFox Chat & Olark live chat, Freshbooks accounting, Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $29/mo/agent - 30-day Free Trial

EduBrite  

48
LMS for businesses & training providers
EduBrite allows you to set up a Knowledge Base with user-defined categories, FAQs that makes it easy for learners to search and find their topic of interest. Read more about EduBrite
LMS for businesses & training providers
EduBrite allows you to set up a Knowledge Base with user-defined categories, FAQs that makes it easy for learners to search and find their topic of interest. Read more about EduBrite

Vanilla Forums  

52
Engage with Community
Vanilla provides a one-stop-shop solution that combines the power of customer communities, Q&A, knowledge base, and ideation to help brands improve their customer experience and increase customer loyalty while reducing costs. Read more about Vanilla Forums
Engage with Community
Vanilla provides a one-stop-shop solution that combines the power of customer communities, Q&A, knowledge base, and ideation to help brands improve their customer experience and increase customer loyalty while reducing costs. Read more about Vanilla Forums

Deskpro  

26
Customer service software you can depend on
Knowledge management software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise. Read more about Deskpro
Customer service software you can depend on
Knowledge management software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise. Read more about Deskpro

Supportbench  

13
All-in-one technical & customer support ticketing system
Supportbench is an all-in-one technical & customer support ticketing system for small to large customer service departments with SLA handling, workflows, & more. Read more about Supportbench
All-in-one technical & customer support ticketing system
Supportbench is an all-in-one technical & customer support ticketing system for small to large customer service departments with SLA handling, workflows, & more. Read more about Supportbench

Helprace  

6
All-in-one customer service solution
The knowledge management system centralizes company documentation for self-service. Build public, private or staff-only portals. Read more about Helprace
All-in-one customer service solution
The knowledge management system centralizes company documentation for self-service. Build public, private or staff-only portals. Read more about Helprace

Talisma  

10
CRM suite with marketing and KB (Knowledge Base) tools
Talisma is a Customer Experience Management solution designed to help sales and marketing teams with CRM tools and knowledge base management. Read more about Talisma
CRM suite with marketing and KB (Knowledge Base) tools
Talisma is a Customer Experience Management solution designed to help sales and marketing teams with CRM tools and knowledge base management. Read more about Talisma

inSided  

7
Online customer self-service solutions for B2B-Software
inSided is a highly configurable, full SaaS self-service solution that helps you scale support, enable customer success and increase product adoption by leveraging the power of your own community - or expert users. Read more about inSided
Online customer self-service solutions for B2B-Software
inSided is a highly configurable, full SaaS self-service solution that helps you scale support, enable customer success and increase product adoption by leveraging the power of your own community - or expert users. Read more about inSided

MyTalk  

3
Online community builder for businesses, schools & sports
MyTalk is an online community builder for businesses of all types to provide support and build relationships with their customers. Businesses can utilize the cloud-based MyTalk platform to raise brand awareness, build a community, answer FAQs, optimize their SEO, gather feedback, and more. Read more about MyTalk
Online community builder for businesses, schools & sports
MyTalk is an online community builder for businesses of all types to provide support and build relationships with their customers. Businesses can utilize the cloud-based MyTalk platform to raise brand awareness, build a community, answer FAQs, optimize their SEO, gather feedback, and more. Read more about MyTalk

DEEP Intranet Software  

0
Social Intranet Software for SMBs & large firms.
Inbuilt knowledge management that reduces dependence on people. Read more about DEEP Intranet Software

Inbenta  

0
AI-powered search for customer support & e-commerce
Inbenta's search solution uses patented natural language processing and AI to provide accurate results for customer support, e-commerce and conversational bots. Read more about Inbenta
AI-powered search for customer support & e-commerce
Inbenta's search solution uses patented natural language processing and AI to provide accurate results for customer support, e-commerce and conversational bots. Read more about Inbenta

Obindo  

0
Simple and social knowledge sharing for growing companies
Obindo is a knowledge-sharing platform that helps sales, professional services, and product teams stay in-sync and work together more productively. Read more about Obindo
Simple and social knowledge sharing for growing companies
Obindo is a knowledge-sharing platform that helps sales, professional services, and product teams stay in-sync and work together more productively. Read more about Obindo

Plek  

0
Community & collaboration platform
Plek communication software offers SMBs and large enterprises a social intranet, community portal and secure knowledge-sharing platform. Read more about Plek

Plek

0
Community & collaboration platform
Plek communication software offers SMBs and large enterprises a social intranet, community portal and secure knowledge-sharing platform. Read more about Plek
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