Knowledge Management Software with Social Media Integration

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29 apps

SAP Litmos   

238
Mobile & Secure Learning Management System (LMS)
Thousands of companies have switched from their old LMS to Litmos over the years. Find out why and Start your FREE trial today! Read more about SAP Litmos
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Mobile & Secure Learning Management System (LMS)
Thousands of companies have switched from their old LMS to Litmos over the years. Find out why and Start your FREE trial today! Read more about SAP Litmos
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Bold360   

25
AI-powered customer engagement platform
Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. Read more about Bold360
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AI-powered customer engagement platform
Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. Read more about Bold360
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Thought Industries   

36
Powering the Business of Learning
Consolidate your knowledge base into a single, comprehensive solution where you can train, onboard, and certify customers; bringing documentation and training management together. Create, manage, and distribute content across the customer lifecycle to ensure adoption, retention, and advocacy. Read more about Thought Industries
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Powering the Business of Learning
Consolidate your knowledge base into a single, comprehensive solution where you can train, onboard, and certify customers; bringing documentation and training management together. Create, manage, and distribute content across the customer lifecycle to ensure adoption, retention, and advocacy. Read more about Thought Industries
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inSided   

7
Leading Community Platform for Customer Success & Support
Finally, a Knowledge Base that's always up to date. inSided is the only platform that allows you to combine the best answers from your user community with your Knowledge Base. Read more about inSided
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Leading Community Platform for Customer Success & Support
Finally, a Knowledge Base that's always up to date. inSided is the only platform that allows you to combine the best answers from your user community with your Knowledge Base. Read more about inSided
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Vanilla Forums   

58
Engage with Community
Vanilla Forums is the top-rated cloud-based knowledge base & community forum software trusted by the world's top brands. Read more about Vanilla Forums
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Engage with Community
Vanilla Forums is the top-rated cloud-based knowledge base & community forum software trusted by the world's top brands. Read more about Vanilla Forums
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Tribe   

48
Cloud-based community platform for branded communities
Powerful knowledge management solution that helps you bring in both crowd-sourced knowledge and content created by the internal team into a central knowledge hub. Promote self-service, enable personalized content discovery, and gain better customer insights. Read more about Tribe Get started free with your custom domain.
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Cloud-based community platform for branded communities
Powerful knowledge management solution that helps you bring in both crowd-sourced knowledge and content created by the internal team into a central knowledge hub. Promote self-service, enable personalized content discovery, and gain better customer insights. Read more about Tribe Get started free with your custom domain.
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Supportbench   

17
All-in-one technical & customer support ticketing system
Supportbench is an all-in-one technical & customer support ticketing system for small to large customer service departments with SLA handling, workflows, & more. Read more about Supportbench
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All-in-one technical & customer support ticketing system
Supportbench is an all-in-one technical & customer support ticketing system for small to large customer service departments with SLA handling, workflows, & more. Read more about Supportbench
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Freshdesk   

2,184
Online helpdesk system and customer service software
Freshdesk helps businesses effectively document solutions using an easy-to-build and completely customizable knowledge base. Read more about Freshdesk
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Online helpdesk system and customer service software
Freshdesk helps businesses effectively document solutions using an easy-to-build and completely customizable knowledge base. Read more about Freshdesk
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Zendesk   

2,381
Cloud-based Help Desk & Customer Support Platform
Zendesk Help Center is a knowledge base, community, and customer portal—all in one. Read more about Zendesk
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Cloud-based Help Desk & Customer Support Platform
Zendesk Help Center is a knowledge base, community, and customer portal—all in one. Read more about Zendesk
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Bitrix24   

423
100% free CRM, collaboration and communication tool suite
Bitrix24 is a leading FREE social knowledge management and collaboration platform used by over 4 million companies worldwide. Available in cloud and on-premise with open source code access. Share and discuss ideas, manage knowledge, manage projects and do more with Bitrix24!… Read more about Bitrix24
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100% free CRM, collaboration and communication tool suite
Bitrix24 is a leading FREE social knowledge management and collaboration platform used by over 4 million companies worldwide. Available in cloud and on-premise with open source code access. Share and discuss ideas, manage knowledge, manage projects and do more with Bitrix24!… Read more about Bitrix24
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LiveAgent   

927
Great customer service starts with better help desk software
Great customer service starts with better Knowledge Management software! Read more about LiveAgent
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Great customer service starts with better help desk software
Great customer service starts with better Knowledge Management software! Read more about LiveAgent
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Knowledge Center   

13
Knowledge Management Platform for Customer Service
Call Centers, Contact Centers, Customer Support. Read more about Knowledge Center
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TalentLMS  

318
The fastest path to awesome learning
Manage and share your company's knowledge through TalentLMS by creating, storing and organizing courses, distributing courses, and evaluating knowledge gained. Read more about TalentLMS
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The fastest path to awesome learning
Manage and share your company's knowledge through TalentLMS by creating, storing and organizing courses, distributing courses, and evaluating knowledge gained. Read more about TalentLMS
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Salesforce Service Cloud  

445
Customer Service & Field Service Management Solutions
Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices. Read more about Salesforce Service Cloud
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Customer Service & Field Service Management Solutions
Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices. Read more about Salesforce Service Cloud
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SkyPrep  

106
Training Smarter, Faster
Capture, develop and share knowledge within our organization. Read more about SkyPrep
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Training Smarter, Faster
Capture, develop and share knowledge within our organization. Read more about SkyPrep
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Plek  

0
Community & collaboration platform
Plek communication software offers SMBs and large enterprises a social intranet, community portal and secure knowledge-sharing platform. Read more about Plek
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Community & collaboration platform
Plek communication software offers SMBs and large enterprises a social intranet, community portal and secure knowledge-sharing platform. Read more about Plek
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Zoho Desk  

1,615
Cloud-based help desk platform
With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's for faster answers and fewer tickets. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems. Read more about Zoho Desk
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Cloud-based help desk platform
With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's for faster answers and fewer tickets. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems. Read more about Zoho Desk
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EduBrite  

50
LMS for businesses & training providers
EduBrite allows you to set up a Knowledge Base with user-defined categories, FAQs that makes it easy for learners to search and find their topic of interest. Read more about EduBrite
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LMS for businesses & training providers
EduBrite allows you to set up a Knowledge Base with user-defined categories, FAQs that makes it easy for learners to search and find their topic of interest. Read more about EduBrite
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Deskpro  

32
Customer service software you can depend on
Knowledge management software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise. Read more about Deskpro
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Customer service software you can depend on
Knowledge management software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise. Read more about Deskpro
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Happeo  

20
An exclusive G Suite integrated Intranet & social platform
Happeo is an intranet software focused on improving internal communications. It integrates exclusively with G Suite and provides users with a knowledge management system, employee activity analytics, permission management, social features, brand customization and the rest of the Google suite tools. Read more about Happeo
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An exclusive G Suite integrated Intranet & social platform
Happeo is an intranet software focused on improving internal communications. It integrates exclusively with G Suite and provides users with a knowledge management system, employee activity analytics, permission management, social features, brand customization and the rest of the Google suite tools. Read more about Happeo
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Helprace  

7
All-in-one customer service solution
The knowledge management system centralizes company documentation for self-service. Build public, private or staff-only portals. Read more about Helprace
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All-in-one customer service solution
The knowledge management system centralizes company documentation for self-service. Build public, private or staff-only portals. Read more about Helprace
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Knowmax  

4
Turning Contact Centers Into Resolution Centers
Customer engagement solution that enhances customer support for phone and AI Chatbot communication with features such as knowledge base management, customer self-service, picture guides, and team collaboration.The system can be utilized by marketing, sales and customer support teams. Read more about Knowmax
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Turning Contact Centers Into Resolution Centers
Customer engagement solution that enhances customer support for phone and AI Chatbot communication with features such as knowledge base management, customer self-service, picture guides, and team collaboration.The system can be utilized by marketing, sales and customer support teams. Read more about Knowmax
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MyTalk  

4
Online community builder for businesses, schools & sports
MyTalk is an online community builder for businesses of all types to provide support and build relationships with their customers. Businesses can utilize the cloud-based MyTalk platform to raise brand awareness, build a community, answer FAQs, optimize their SEO, gather feedback, and more. Read more about MyTalk
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Online community builder for businesses, schools & sports
MyTalk is an online community builder for businesses of all types to provide support and build relationships with their customers. Businesses can utilize the cloud-based MyTalk platform to raise brand awareness, build a community, answer FAQs, optimize their SEO, gather feedback, and more. Read more about MyTalk
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Talisma  

13
CRM suite with marketing and KB (Knowledge Base) tools
Talisma is a Customer Experience Management solution designed to help sales and marketing teams with CRM tools and knowledge base management. Read more about Talisma
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CRM suite with marketing and KB (Knowledge Base) tools
Talisma is a Customer Experience Management solution designed to help sales and marketing teams with CRM tools and knowledge base management. Read more about Talisma
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Akio  

0
Multi-channel customer relations management platform
Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams. Read more about Akio
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Multi-channel customer relations management platform
Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams. Read more about Akio
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