getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Knowledge Management Software with Social media integration

Last updated: May 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

86 software options

Document360 logo

Document360

AI-powered knowledge base and documentation software

visit website
Document360 is an AI-driven knowledge management platform that empowers teams to create, organize, and share content effortlessly. With intelligent search, automated content suggestions, and analytics, it streamlines knowledge sharing and ensures easy access to critical information.

Read more about Document360

Users also considered
Zoho Desk logo

Zoho Desk

Customer service software for businesses of all sizes

visit website
With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's for faster answers and fewer tickets. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems.

Read more about Zoho Desk

Users also considered
Zendesk Suite logo

Zendesk Suite

AI powered customer service across all channels

visit website
Zendesk offers a smart knowledge base for self-service that integrates seamlessly into its help desk software. It can be used internally by agents for quick resolutions, and externally by customers. Companies that use Zendesk's knowledge base software can reduce support costs by 50%.

Read more about Zendesk Suite

Users also considered
Freshdesk logo

Freshdesk

Online helpdesk system and customer service software

visit website
Freshdesk helps businesses effectively document solutions using an easy-to-build and completely customizable knowledge base.

Read more about Freshdesk

Users also considered
Axero logo

Axero

Intranet software and collaboration solutions.

visit website
Axero provides easy-to-use knowledge management software that boosts productivity, unifies your people, and helps your company thrive. Increase productivity. Unite employees. Improve culture.

Read more about Axero

Users also considered
livepro logo

livepro

Knowledge management system

visit website
livepro is a cloud-based knowledge management solution designed to improve customer experience & staff engagement. The knowledge base can be used by every business department including HR, contact center agents and training departments, and set up for customer self-service to reduce support tickets.

Read more about livepro

Users also considered
Haiilo logo

Haiilo

AI-powered intranet for communication and engagement.

visit website
Turn scattered information into accessible knowledge with an AI-powered intranet built for search, sharing, and collaboration.

Read more about Haiilo

Users also considered
Hub logo

Hub

The all-in-one intranet that's tailored to your exact needs.

visit website
Establish a single source of truth with HUB's centralized knowledge management platform. Seamlessly connect your tech stack, teams, and resources into one secure digital workplace. Leverage AI-driven federated search, custom RBAC permissions, and deep M365/Jira integrations to work smarter.

Read more about Hub

Users also considered
Happeo logo

Happeo

One place for company knowledge. Always accurate.

visit website
Happeo is a modern intranet and knowledge management platform. Pages give company knowledge a permanent home, search surfaces it instantly, and AI identifies what's missing or outdated, so that information stays trusted over time.

Read more about Happeo

Users also considered
The Generator logo

The Generator

(0)

A simple and interactive course builder

visit website
Powerful and easy-to-use course builder. Leverage existing content and add your own company-specific workflows and processes. Courses are interactive, will run on any LMS, and can be easily translated to any language.

Read more about The Generator

Users also considered
ThinkOwl logo

ThinkOwl

(0)

A complete AI solution for all your customer support needs.

visit website
Omnichannel customer service software suite fully powered by artificial intelligence (AI).

Read more about ThinkOwl

Users also considered
Guru logo

Connect all company knowledge. Access it everywhere. Build t

learn more
AI knowledge platform that connects your company’s data, delivers verified answers, and keeps knowledge accurate automatically.

Read more about Guru

Users also considered
HelpCrunch logo

Customer Communication tool for support, marketing & sales

learn more
HelpCrunch's Knowledge base software is a top-rated solution for knowledge management and self-service customer support.
Other Features:
- Live Chat
- Auto Messages
- Email Marketing
- Help Desk
- Popups
- Mobile apps
- Chat Bot (coming soon).

Try HelpCrunch for free for 14 days!

Read more about HelpCrunch

Users also considered
Supportbench logo

The Only AI Customer Support Platform

learn more
Supportbench: Cut costs, boost resolution speeds, and enable agents with AI-driven support.

Read more about Supportbench

Users also considered
ThoughtFarmer logo

Where teams + ideas grow.

learn more
ThoughtFarmer is a modern intranet with 240+ features that connects teams, boosts culture, and simplifies communication. It’s easy to set up, simple to use, and comes with a 90-day risk-free guarantee.

Read more about ThoughtFarmer

Users also considered
LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

learn more
LiveAgent is the ultimate help desk and company knowledge management solution. It helps businesses create external and internal knowledge bases and offers many other must-have features. LiveAgent is a leader in delivering customer satisfaction.
Start with a 30-day free trial, no credit card required

Read more about LiveAgent

Users also considered
Re:amaze logo

Support, engage, and convert customers on a single platform.

learn more
Hosted FAQ, embedded FAQ, integrated chat FAQ, topics management, article management, public and private articles. Quick insert within helpdesk and chat.

Read more about Re:amaze

Users also considered
Gist logo

AI-enabled customer communication solution

learn more
Gist is a customer communication platform that effortlessly combines the power of AI with a personal touch. With most queries auto-resolved, the team can focus on vital interactions. With Gist, users get efficient, top-notch service that benefits your business and customers.

Read more about Gist

Users also considered
Cayzu logo

Cloud Based Ticket Management & Help Desk Software

learn more
Cayzu helps users manage all support requests from a single cloud portal, whether they are coming in via phone, email, Facebook, Twitter or even mobile. Cayzu enables organizations to seamlessly handle multiple brands & products each with their own branded end-user portal.

Read more about Cayzu

Users also considered
Elium logo

Smart knowledge for global operations and customer services

learn more
Elium is an award-winning EU knowledge management solution that enables businesses to enhance knowledge accuracy, accessibility, and governance. Elium Hub centralises information for global operations, while Elium Desk provides frontline teams with the right knowledge to improve service quality.

Read more about Elium

Users also considered
Bettermode logo

All-in-one community platform for branded communities

learn more
Powerful knowledge management solution that helps you bring in both crowd-sourced knowledge and content created by the internal team into a central knowledge hub. Promote self-service, enable personalized content discovery, and gain better customer insights. Get started free with your custom domain.

Read more about Bettermode

Users also considered
Forumbee logo

Custom community forum creation tool

learn more
Forumbee is a community forum creation tool which enables users to create public, restricted-access, and hidden forums for discussion, Q&As, feedback, and more

Read more about Forumbee

Users also considered
Caspio logo

Low-code application development platform.

learn more
Caspio is the world’s leading LOW-CODE platform for building online database applications without having to write code.

Read more about Caspio

Users also considered
Jalios logo

Efficient together. Your business, your platform!

learn more
Jalios offers a comprehensive digital workplace solution that helps companies to optimize collaborations between employees and operations across the organization.

Read more about Jalios

Users also considered
USU Knowledge Management logo

Knowledge Management Platform for Customer Service

learn more
Call Centers, Contact Centers, Customer Support

Read more about USU Knowledge Management

Users also considered