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Top Rated Collaboration Software with Chat/Messaging in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Chat and messaging enable real-time communication, facilitate quick collaboration, and allow for the sharing of files and updates within teams. This fosters an organized, connected environment and supports both group and individual discussions. Our reviewers in collaboration software rated this feature as highly important.

9 Best Collaboration Software with Chat/Messaging

Product
User rating
Starting price
Webex Suite logo
4.4
(7.3K)
25
per user/per month
GoTo Meeting logo
4.5
(11.5K)
14
per user/per month
Microsoft 365 logo
4.7
(14K)
6
per user/per month
Google Workspace logo
4.7
(17.4K)
7
per user/per month
TeamViewer Remote logo
4.6
(11.6K)
24.90
flat rate/per month
Slack logo
4.7
(24K)
8.75
per user/per month
Microsoft Teams logo
4.5
(10.9K)
4
per user/per month
Basecamp logo
4.4
(14.4K)
15
per user/per month
Zoom Workplace logo
4.6
(14.5K)
14.99
per user/per month

See other top Collaboration products with chat/messaging

How we picked the 9 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Collaboration software category. They also needed to have sufficient reviews about chat/messaging, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for chat/messaging, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 9 best products

Webex Suite logo
Reviews Sentiment
 
 
 
1-2(132)
3-4(3,248)
5(4,015)
Key Features
Secure Data Storage4.5
Collaboration Tools4.4

User insights about the chat/messaging feature

Reviewers indicate that Webex Suite's chat/messaging feature is convenient and reliable, even on low bandwidth. They appreciate the ability to send messages to individuals or groups during meetings without disrupting the session. Users find it useful for quick communication and collaboration, although some feel it lacks advanced features compared to other tools.

See related user reviews

“Chat/Messaging has been fluid with Webex providing users to message without disturbing the whole session. It has been set aside on the right and can be hidden from the app interface to avoid any distractions. Important messages can give alert to the admin if important and critical messages are to be read.”
SA

Shamshad A.

Delivery Driver

“This is useful as 2 participants can chat while viewing the main speaker/ presenter. Also allows for questions without disrupting the presentation.”
MG

Mark G.

RN

Starting price
25per user /
per month
Pros and Cons based on 7,395 verified reviews

Efficient remote collaboration

Robust communication conferencing

Enhanced team collaboration

Interactive webinars

Effective online training

Connectivity issues

Browser compatibility problems

Complicated issue management

Navigation and screen issues

User experience challenges

See pros and cons details
GoTo Meeting logo
Reviews Sentiment
 
 
 
1-2(166)
3-4(4,838)
5(6,521)
Key Features
Secure Data Storage
Collaboration Tools4.3

User insights about the chat/messaging feature

Users report that GoTo Meeting's chat/messaging feature is effective for in-session communication. They appreciate the ability to send messages privately or to the whole group, share links, and ask questions without interrupting the speaker. Reviewers find it easy to use and helpful for maintaining engagement during meetings.

See related user reviews

“Meetings always need the option to be able to write and manage chats to complement and organize the talks in the best way, this app has that function well organized”
DM

Duvan M.

Jefe de almacén

“On go to meeting, chat can be one -on -one or with the whole team anytime.. User can easily invite external colleagues to chat and collaborate with a simple email invitation ”
TA

Tosin A.

Medical assistant

Starting price
14per user /
per month
Pros and Cons based on 11,525 verified reviews

Seamless remote connectivity

Enhanced team collaboration

Effective webinar hosting

Efficient collaborative sharing

Positive GoToMeeting experience

Frequent connection lag

Persistent audio issues

Cumbersome download process

Inferior to competitors

Unstable connection

See pros and cons details
Microsoft 365 logo
Reviews Sentiment
 
 
 
1-2(129)
3-4(3,976)
5(9,923)
Key Features
Secure Data Storage4.6
Collaboration Tools4.5

User insights about the chat/messaging feature

Reviewers highlight Microsoft 365's chat/messaging capabilities, particularly through Teams, as essential for real-time communication and collaboration. They appreciate the ease of use, integration with other Microsoft tools, and the ability to manage files and calendars. Users find it helpful for staying connected with remote teams, although some mention it can be less user-friendly on mobile devices.

See related user reviews

“The most important use of chat/messaging in Microsoft 365 is to facilitate instant, real-time communication among team members, regardless of their physical location. This enables quick collaboration and decision-making without the delays associated with email. This may also be a drawback because you become maybe too easily accessible. I mitigate it with a careful usage of the "states".”
VS

Vincenzo S.

Bid Manager

“Being able to chat via our Teams channels is important as it keeps our remote teams connected in real time.”
DT

David T.

Director

Starting price
6per user /
per month
Pros and Cons based on 14,028 verified reviews

Ideal for student tasks

Enhanced team collaboration

Comprehensive software package

Boosts productivity

Complete office suite

Slow performance issues

High subscription costs

Dependence on internet connectivity

Syncing issues

See pros and cons details
Google Workspace logo
Reviews Sentiment
 
 
 
1-2(165)
3-4(4,154)
5(13,151)
Key Features
Secure Data Storage4.7
Collaboration Tools4.7

User insights about the chat/messaging feature

Users find Google Workspace's chat/messaging feature valuable for quick and easy communication. They appreciate the integration with other Google tools, the ability to create group chats, and the use of custom emojis. Reviewers note that while it is effective for internal communication, some prefer other messaging apps like Slack for more advanced features.
Verified reviewer profile picture

See related user reviews

“We chat all the time at work and having the ability to created spaces and groups is great. The new addition of custom Emojis was fantastic and a feature I missed from an old company that used Slack. I think for the price, you can't beat Google's chat functionality that's included with Workspace.”
Verified reviewer profile picture

Scott N.

Special Projects Manager

“I like using that when needing to message everyone about a spreadsheet or documents that I've uploaded. I don't have to exit and go to my emails. ”
KM

Kaitlyn M.

Billing Specialist

Starting price
7per user /
per month
Pros and Cons based on 17,470 verified reviews
Verified reviewer profile picture

Effective remote teamwork

Enhanced workflow efficiency

Accessible cloud storage

Seamless document sharing

Seamless app integration

Dependence on internet

Inconsistent customer support

High costs and limitations

Complex account management

Challenging file management

See pros and cons details
TeamViewer Remote logo
Reviews Sentiment
 
 
 
1-2(88)
3-4(3,635)
5(7,896)
Key Features
Secure Data Storage5.0
Collaboration Tools4.4

User insights about the chat/messaging feature

Reviewers indicate that TeamViewer Remote's chat/messaging feature is useful for real-time communication during remote support sessions. They appreciate the ability to send messages and share files while assisting users. However, some find it less convenient compared to other messaging services and note that it is not the primary focus of the software.

See related user reviews

“Chat provides a means of real-time communication between the person providing remote support and the person receiving it. This instant communication helps in quickly conveying information, asking questions, and providing instructions.”
LD

Loraine D.

IT engineer

“In the messaging section, the application satisfies its requirement. Normally I use it to send a message that matters to the entire audience, but I don't want to interrupt the person who is speaking. It is a very good section, it works like instant messaging, it also allows you to upload files or documents, which is very useful.”
CG

Christopher G.

Student

Starting price
24.90flat rate /
per month
Pros and Cons based on 11,619 verified reviews

Efficient remote access

Versatile screen sharing

Remote IT support

Comprehensive online meetings

Facilitates home working

Lag and latency issues

Inconsistent version compatibility

High cost

Dependence on strong internet

Slow connection speed

See pros and cons details
Slack logo
Reviews Sentiment
 
 
 
1-2(175)
3-4(6,598)
5(17,262)
Key Features
Secure Data Storage
Collaboration Tools4.6

User insights about the chat/messaging feature

Reviewers highlight Slack's chat/messaging capabilities as essential for team communication, especially for remote teams. They appreciate its ease of use, intuitive interface, and features like direct messaging, channels, threads, and notifications. Users enjoy the ability to share files, use emojis and gifs, and customize notifications. They also value the ability to edit messages and the integration with other tools.
Verified reviewer profile picture

See related user reviews

“We can instantly chat with everyone within our workspace. We can send a message make a quick video call or simply use the huddle feature to connect with coworkers. This is extremely helpful when we need an update or opinion on certain tasks. This feature helps save time to a great extent ”
Verified reviewer profile picture

Yashika A.

Analyst

“Chats can be kept neat and organized with the "thread" function. So it is easier for someone who visits the chat later not to miss out on any crucial messages. Also, the massages in chats can be pinned. This helps to highlight and draw attention to important messages on the chat. There is a wide range of fun stickers and emojis that are more expressive. We are having so much fun chatting on slack than on any other platform”
SW

Sithija W.

Online tutor

Starting price
8.75per user /
per month
Pros and Cons based on 24,035 verified reviews
Verified reviewer profile picture

Effective remote communication

Efficient colleague communication

Enhanced team collaboration

Streamlined project management

Extensive integration options

High resource consumption

Inconsistent notifications

Confusing thread management

Slack's pricing drawbacks

Messaging limitations

See pros and cons details
Microsoft Teams logo
Reviews Sentiment
 
 
 
1-2(199)
3-4(4,372)
5(6,360)
Key Features
Secure Data Storage
Collaboration Tools4.5

User insights about the chat/messaging feature

Users report that Microsoft Teams' chat/messaging feature is essential for quick and efficient communication. They value the ability to create team and topic chats, pin messages, and use emojis and gifs. Reviewers appreciate the real-time messaging, integration with other Microsoft tools, and the ability to share files during calls. Some users note occasional issues with document sharing and low bandwidth performance.
Verified reviewer profile picture

See related user reviews

“We as messaging members of various teams all day and this platform allows us to easily do so with members across the entire national organization with ease. ”
Verified reviewer profile picture

Benjamin S.

Manager Network Performance Analysis

“This is a primary feature of Teams because I used this ever day at work to talk to others in real time and also leave them messages. This improves my productivity by a significant amount.”
DM

Dhaval M.

Associate Electrical Engineer

Starting price
4per user /
per month
Pros and Cons based on 10,931 verified reviews
Verified reviewer profile picture

Remote work facilitation

Effective colleague communication

Enhanced team collaboration

Unified communication platform

Seamless office integration

Resource-intensive performance

Inconsistent notifications

Inefficient search functionality

Complex file management

Call management limitations

See pros and cons details
Basecamp logo
Reviews Sentiment
 
 
 
1-2(319)
3-4(6,845)
5(7,242)
Key Features
Secure Data Storage
Collaboration Tools4.5

User insights about the chat/messaging feature

Reviewers appreciate Basecamp's chat/messaging feature, known as Ping, for its simplicity and accessibility. They find it useful for real-time communication and keeping track of project updates. Users value the ability to communicate within groups and receive consistent notifications, although some feel it lacks advanced features compared to other tools like Slack.
Verified reviewer profile picture

See related user reviews

“It is imperative that we are able to communicate through this platform to keep each other up-to-date on projects. With multiple projects, this feature helps keep us organized by keeping chats and messages within each project.”
AS

Ashley S.

HR & Training Specialist

“The best part about Chat/Messaging in Basecamp is that everyone in the group can view the communications and respond accordingly. ”
Verified reviewer profile picture

Michelle N.

Database Coordinator

Starting price
15per user /
per month
Pros and Cons based on 14,406 verified reviews
Verified reviewer profile picture

Efficient file sharing

Enhanced team communication

Streamlined team collaboration

Effective project organization

Seamless client management

Frequent technical issues

Overwhelming notifications

Inefficient search functionality

Limited layout customization

Subpar user experience

See pros and cons details
Zoom Workplace logo
Reviews Sentiment
 
 
 
1-2(86)
3-4(4,457)
5(9,977)
Key Features
Secure Data Storage
Collaboration Tools4.4

User insights about the chat/messaging feature

Reviewers appreciate Zoom Workplace's chat/messaging feature for facilitating communication during meetings. They find it useful for asking questions, sharing links, and discussing ideas without interrupting the speaker. Users value the ability to send private messages and the overall ease of use, although some feel it could benefit from additional features like more emojis.
Verified reviewer profile picture

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“What I really like about the Chat and Messaging features is that it provides an non intrusive way to ask questions, share link to a resource page during trainings, and even provides a way for participants to discuss ideas among themselves without interrupting the person currently speaking. This is quite an smart feature which is also built into zoom”
Verified reviewer profile picture

Dharmendra A.

Manager Cyber Security

“There's a feature on Chat that I can send private message to anyone and it's really helpful because sometimes during meeting I really want to talk privately with one of my workmates.”
CF

Clarissa F.

Content Moderator

Starting price
14.99per user /
per month
Pros and Cons based on 14,520 verified reviews
Verified reviewer profile picture

Effective remote communication

Enhanced team collaboration

High-quality video conferencing

Effective online learning

Versatile webinar hosting

Frequent connection issues

Inconsistent audio control

Concerns about security

Limitations of free plan

High cost concerns

See pros and cons details

Other Top Rated Collaboration Software with Chat/Messaging in 2026

Slack logo
Category Leaders

A single place for team communication and workflows

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Read more about Slack

Users also considered
Google Workspace logo

Collaboration application suite for teams

Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Read more about Google Workspace

Users also considered
Dropbox Business logo

File syncing, storage & sharing platform

Dropbox Business is an off-site server for file syncing, storage and sharing which allows teams of all sizes to save and share files of any format and access them anywhere, on any device

Read more about Dropbox Business

Users also considered
Zoom Workplace logo

Zoom is an all-in-one collaboration platform

With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
Microsoft 365 logo

Cloud collaboration and file sharing application suite

Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more

Read more about Microsoft 365

Users also considered
TeamViewer ONE logo

Remote support, remote access & device management software

TeamViewer's all-in-one approach ensures that you have everything you need for both effective communication and collaborative working.

Read more about TeamViewer ONE

Users also considered
Asana logo

Project tracking and workflow management platform

Asana is a collaboration platform that connects all your work in one place and bring teams together, anywhere. Use AI-powered features to manage tasks, track progress, and adapt quickly to changing priorities. Join millions of users across 200+ countries using Asana to get more done.

Read more about Asana

Users also considered
GoTo Meeting logo

Online meeting software with HD video conferencing

Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

Read more about GoTo Meeting

Users also considered
Microsoft Teams logo

Chat-based workspace in Office 365

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Read more about Microsoft Teams

Users also considered
Basecamp logo

Flexible project management and team communication tool

Basecamp is a comprehensive project management software that helps teams stay organized and on track. Trusted by millions, Basecamp puts everything needed to get work done in one place, providing a structured way to manage projects, collaborate with clients, and communicate company-wide

Read more about Basecamp

Users also considered
Connecteam logo

Enhance employee management with the only all-in-one app

Connecteam — is a simple mobile-friendly app for employee collaboration, team communication, task management, & time management.

Read more about Connecteam

Users also considered
monday.com logo

Project management software

monday.com, a flexible remote collaboration software, fosters effective teamwork, improves communication, and boosts productivity in one central hub. Get started with one of our ready-made templates to get your team onboarded quickly. Share files, feedback, and ideas and @mention teammates.

Read more about monday.com

Users also considered
Webex Suite logo

One app for everything. And everyone.

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered
Zoho CRM logo

Customer relationship management solution

Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

Read more about Zoho CRM

Users also considered
Microsoft SharePoint logo

Collaboration & content management platform

SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites

Read more about Microsoft SharePoint

Users also considered
Airtable logo

AI-Powered, No-Code App Building Platform

Airtable is the AI-powered app platform that unifies data, maximizes collaboration, and powers smarter workflows — no code required.

Read more about Airtable

Users also considered
Hootsuite logo

Social media management & scheduling for SMBs and enterprise

Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.

Read more about Hootsuite

Users also considered
ScreenConnect logo

Remote meeting platform for resolving customers' queries

ScreenConnect is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication.

Read more about ScreenConnect

Users also considered
Miro logo

Miro is a visual workspace for innovation

Miro is #1 collaborative whiteboard platform, trusted by over 100M users worldwide. Miro provides an engaging, intuitive, in-person collaboration experience with multiple options for real-time or asynchronous teamwork on an online whiteboard. Try powerful integrations, pre-built templates, and more.

Read more about Miro

Users also considered
Wrike logo

AI powered workflow management platform

Impactful work shouldn’t be limited by departmental, digital, or geographical boundaries — it needs freedom to flow. Wrike helps you keep work flowing. Enable efficient and interconnected operations within your organization, no matter the size or scope of your projects.

Read more about Wrike

Users also considered
MeisterTask logo

Collaboration and task management software.

MeisterTask is the most intuitive project and task management tool on the web that is build for teams to collaborate more efficiently.

Read more about MeisterTask

Users also considered
OnBoard logo

Prepare faster, decide sooner with one secure board record

OnBoard is a leading board management software trusted by 6,000+ organizations. Experience the difference—start your free trial today.

Read more about OnBoard

Users also considered
Any.do logo

A simple and poweful workspace to manage your team's work

Any.do is a simple and powerful way to manage all your team's tasks, projects, chat and calendar. Easily collaborate with anyone, manage workloads, get real time status notifications and reports. Connect Any.do with all your existing apps to make everything run smoothly —starting at just $5 per user

Read more about Any.do

Users also considered
Adobe Workfront logo

Online enterprise work management software

Eliminate confusion and empower teams to move quickly and provide high-quality work together. Adobe Workfront lets them collaborate, manage review and approval cycles, and automate project workflows—whether they’re in the office or on the go, and all without leaving the context of their work.

Read more about Adobe Workfront

Users also considered
Zoho Meeting logo
Category Leaders

Web conferencing tool to host online meetings and webinars.

Zoho Meeting is a web conference solution, providing single users and all size businesses with a way to collaborate through secure online meetings and webinars.

Read more about Zoho Meeting

Users also considered

Key features for Collaboration software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Secure Data Storage: Reviewers emphasize strong encryption, access controls, 2FA, redundancy, and secure cloud storage to protect sensitive information across various devices and locations. 94% of reviewers rated this feature as important or highly important.
  • Collaboration Tools: Users value real-time editing, easy tracking, and shared workspaces for smooth teamwork, instant feedback, and organized project management. 94% of reviewers rated this feature as important or highly important.
  • Document Storage: Reviewers appreciate secure, cloud-based storage with options for organizing, sharing, and accessing documents across multiple devices, ensuring reliability and easy retrieval. 91% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Users highlight granular control over document access, the ability to set specific permissions, and ensuring only authorized individuals can view, edit, or share files. 91% of reviewers rated this feature as important or highly important.
  • Task Management: Reviewers find the ability to create, assign, and track tasks with customizable fields, due dates, priorities, and progress tracking crucial for efficient project completion. 90% of reviewers rated this feature as important or highly important.
  • Screen Sharing: Users appreciate the ability to share screens during meetings for real-time collaboration, presentations, and troubleshooting, enhancing communication and productivity. 86% of reviewers rated this feature as important or highly important.