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Top Rated Collaboration Software with Remote Access/Control in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Remote access/control allows team members to troubleshoot issues, provide support, and conduct training sessions remotely. It enables collaboration by allowing users to control each other's screens, share files, and work together from any location. Our reviewers in collaboration software rated this feature as important.

10 Best Collaboration Software with Remote Access/Control

Product
User rating
Starting price
Slack logo
4.7
(24K)
8.75
per user/per month
visit website
Basecamp logo
4.4
(14.4K)
15
per user/per month
Dropbox Business logo
4.5
(21.6K)
11.99
flat rate/per month
Webex Suite logo
4.4
(7.3K)
25
per user/per month
GoTo Meeting logo
4.5
(11.5K)
14
per user/per month
Box logo
4.4
(5.6K)
20
per user/per month
Google Workspace logo
4.7
(17.4K)
7
per user/per month
TeamViewer Remote logo
4.6
(11.6K)
24.90
flat rate/per month
OneDrive logo
4.5
(12.5K)
1.99
flat rate/per month
Zoom Workplace logo
4.6
(14.5K)
14.99
per user/per month

See other top Collaboration products with remote access/control

How we picked the 10 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Collaboration software category. They also needed to have sufficient reviews about remote access/control, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for remote access/control, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 10 best products

Slack logo

Slack

Reviews Sentiment
 
 
 
1-2(175)
3-4(6,592)
5(17,257)
Key Features
Secure Data Storage
Collaboration Tools4.6

User insights about the remote access/control feature

Reviewers appreciate Slack's remote access/control capabilities, noting the ease of connecting to workspaces from anywhere. They highlight the software's intuitive interface and robust infrastructure, which support seamless collaboration and communication. Users find it valuable for managing tasks and staying engaged with their teams, especially when working remotely.

See related user reviews

“Remote access in Slack enables flexible, collaborative work from anywhere, ensuring efficient communication, productivity, and seamless integration with remote tools for distributed teams.”
KB

Kim B.

Content Moderator

“Remote Access/Control in Slack lets users connect to their workspaces from anywhere, ensuring uninterrupted collaboration. Slack's intuitive interface and robust infrastructure provide a seamless connection experience, whether on the go, working from home, or travelling. With just a few clicks, you can access your channels, messages, files, and conversations, staying engaged and informed no matter where you are.”
SS

Shikha S.

SEO Executive

Starting price
8.75per user /
per month
visit website
Pros and Cons based on 24,024 verified reviews

Effective remote communication

Efficient colleague communication

Enhanced team collaboration

Streamlined project management

Extensive integration options

High resource consumption

Inconsistent notifications

Confusing thread management

Slack's pricing drawbacks

Messaging limitations

See pros and cons details
Basecamp logo
Reviews Sentiment
 
 
 
1-2(319)
3-4(6,844)
5(7,241)
Key Features
Secure Data Storage
Collaboration Tools4.5

User insights about the remote access/control feature

Reviewers indicate that Basecamp's remote access/control capabilities are highly valuable for remote work. They report being able to access and manage projects from anywhere, which enhances collaboration and efficiency. Users appreciate the ease of logging in from various devices, including phones and tablets, and highlight the software's ability to support remote teams effectively.

See related user reviews

“Basecamp has a unique facility of providing access remotely, as the business world has become diversified and this feature is really very helpful for people or team members working remotely.”
SG

Shruti G.

Recruitment Professional

“Our team is located in different states but basecamp allows us to work on the project when it's convenient for each of our schedules.”
SA

Sandra A.

Donor Development

Starting price
15per user /
per month
Pros and Cons based on 14,404 verified reviews

Efficient file sharing

Enhanced team communication

Streamlined team collaboration

Effective project organization

Seamless client management

Frequent technical issues

Overwhelming notifications

Inefficient search functionality

Limited layout customization

Subpar user experience

See pros and cons details
Dropbox Business logo
Reviews Sentiment
 
 
 
1-2(314)
3-4(7,528)
5(13,837)
Key Features
Secure Data Storage4.7
Collaboration Tools4.3

User insights about the remote access/control feature

Reviewers appreciate Dropbox Business's remote access/control capabilities, noting the ease of accessing files from any device with an internet connection. They highlight the smooth performance, even on mobile devices, and the ability to work offline. Users also value the control over permissions and the secure sharing of files, which enhances remote work productivity.
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“Being a cloud based tool, it has really enabled us as a company to access files and documents from anywhere and on any device around the world. We could rely on this feature to work remotely from anywhere.”
Verified reviewer profile picture

Beauty A.

Head of operations

“Remote access allows users to access their files and folders stored in Dropbox Business from any location with an internet connection. This flexibility enables remote work, empowering employees to be productive and collaborate effectively even when they are not physically present in the office.”
LH

Lana H.

Administrator

Starting price
11.99flat rate /
per month
Pros and Cons based on 21,679 verified reviews
Verified reviewer profile picture

Efficient file sharing

Enhanced team collaboration

Convenient file access

Organized photo sharing

Simple drag and drop

Slow file transfer speed

User account management issues

High costs and limited options

Complex navigation

Limited storage space

See pros and cons details
Webex Suite logo
Reviews Sentiment
 
 
 
1-2(132)
3-4(3,249)
5(4,014)
Key Features
Secure Data Storage4.5
Collaboration Tools4.4

User insights about the remote access/control feature

Reviewers appreciate Webex Suite's remote access/control capabilities, noting the ease of collaborating with colleagues and clients from different locations. They highlight the secure connection and the ability to control another user's computer, which is useful for tech support and training. Users find it valuable for remote work and managing meetings effectively.
Verified reviewer profile picture
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“You can also collaborate during a cisco webex session, the other party can take control of your screen. it is real time and especially for a support analyst like myself, its one great tool i use to assist users resolve their issues without meeting them physically.”
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Hamzat O.

Application Support Analyst

“I like that Webex's Remote Access/Control feature makes it easy to collaborate with colleagues and clients in different locations. It offers a secure connection so that sensitive information can be safely shared and accessed. Additionally, this feature allows the user to control another user's computer, which is great for providing tech support and IT assistance.”
Verified reviewer profile picture

Devendra K.

Manager

Starting price
25per user /
per month
Pros and Cons based on 7,395 verified reviews
Verified reviewer profile picture
Verified reviewer profile picture

Efficient remote collaboration

Robust communication conferencing

Enhanced team collaboration

Interactive webinars

Effective online training

Connectivity issues

Browser compatibility problems

Complicated issue management

Navigation and screen issues

User experience challenges

See pros and cons details
GoTo Meeting logo
Reviews Sentiment
 
 
 
1-2(166)
3-4(4,838)
5(6,521)
Key Features
Secure Data Storage
Collaboration Tools4.3

User insights about the remote access/control feature

Reviewers highlight GoTo Meeting's remote access/control capabilities, emphasizing its importance for remote work and collaboration. They appreciate the ease of accessing and controlling another user's computer, which is useful for IT support and training. Users find the feature reliable and user-friendly, enhancing productivity and communication.

See related user reviews

“Remote Access/Control is critical in remote collaboration. When we cannot hand over our pen like in offline meeting, remote access/control gives us that convenience. Remote Access/Control in GoToMeeting is convenient to use, the movement is so smooth.”
TA

Tito A.

Program Development Manager

“This feature of Go To Meetings is our most used and reliable resource. Through employee training, computer issues, or visual learning, being able to access one another's computer remotely is extremely helpful. ”
MD

Maelynn D.

Meter Reading and Billing Services Manager

Starting price
14per user /
per month
Pros and Cons based on 11,525 verified reviews

Seamless remote connectivity

Enhanced team collaboration

Effective webinar hosting

Efficient collaborative sharing

Positive GoToMeeting experience

Frequent connection lag

Persistent audio issues

Cumbersome download process

Inferior to competitors

Unstable connection

See pros and cons details
Box logo
Reviews Sentiment
 
 
 
1-2(167)
3-4(2,281)
5(3,170)
Key Features
Secure Data Storage4.7
Collaboration Tools4.4

User insights about the remote access/control feature

Reviewers value Box's remote access/control capabilities, emphasizing the ease of accessing and managing files from any device. They appreciate the software's support for remote work, allowing users to collaborate effectively and securely. Users highlight the convenience of accessing documents on the go and the software's user-friendly interface.
Verified reviewer profile picture
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“Remote access/control in the Box application allows users to access and manage their files from anywhere, at any time. This enables users to work remotely with high quality”
Verified reviewer profile picture

mohammed k.

Field Service Engineer

“As long as I have my password I can access from anywhere. Having the app on the phone is also a plus, I can handle all the files from any place as long as I have internet access. ”
Verified reviewer profile picture

Renee C.

Account Manager

Starting price
20per user /
per month
Pros and Cons based on 5,618 verified reviews
Verified reviewer profile picture
Verified reviewer profile picture

Secure and versatile file sharing

Effective team collaboration tools

Convenient file access

Robust security features

Comprehensive data management

Frequent issues and slow updates

Slow file transfer speeds

Restrictive file size limitations

High costs and complexity

Inefficient search functionality

See pros and cons details
Google Workspace logo
Reviews Sentiment
 
 
 
1-2(165)
3-4(4,148)
5(13,127)
Key Features
Secure Data Storage4.7
Collaboration Tools4.7

User insights about the remote access/control feature

Reviewers highlight Google Workspace's remote access/control capabilities, noting the ease of accessing files and applications from any device. They appreciate the seamless integration with Google accounts, which enhances productivity and collaboration. Users find it convenient for remote work, allowing them to manage tasks and communicate effectively from anywhere.

See related user reviews

“Remote access/control can significantly enhance a product's versatility by enabling users to manage it from anywhere, improving convenience and efficiency.”
mm

mohamed m.

ibn zohr

“I have the ability to access my materials, e-mails and everything anywhere and at any time, regardless of time or geographical location.”
KT

Kostandina T.

Lab Technican

Starting price
7per user /
per month
Pros and Cons based on 17,440 verified reviews

Effective remote teamwork

Enhanced workflow efficiency

Accessible cloud storage

Seamless document sharing

Seamless app integration

Dependence on internet

Inconsistent customer support

High costs and limitations

Complex account management

Challenging file management

See pros and cons details
TeamViewer Remote logo
Reviews Sentiment
 
 
 
1-2(87)
3-4(3,635)
5(7,895)
Key Features
Secure Data Storage5.0
Collaboration Tools4.4

User insights about the remote access/control feature

Reviewers emphasize TeamViewer Remote's remote access/control as the core feature, praising its ease of use, reliability, and security. They appreciate the ability to access and control devices from anywhere, which is crucial for IT support and remote work. Users also highlight the software's responsiveness and the variety of tools available for effective remote management.
Verified reviewer profile picture

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“I can quickly and safely gain access to my companies computers and servers without having to be physically present at work. I enjoy having the option to either manually switch between multiple monitors or setup a second remote monitor on a different screen. The remote printing function has been a major time saver as well.”
AN

Alex N.

System Analysis

“This is the feature that brought me to use Teamviewer, also the outstanding feature that gave Teamviewer its name. Through the use of Teamviewer, I can support and guide other users remotely quickly, conveniently, easily explain and handle problems on another computer. Also I can work on multiple computers at the same time, computer at home and computer at work.”
Verified reviewer profile picture

Anny N.

translator

Starting price
24.90flat rate /
per month
Pros and Cons based on 11,617 verified reviews
Verified reviewer profile picture

Efficient remote access

Versatile screen sharing

Remote IT support

Comprehensive online meetings

Facilitates home working

Lag and latency issues

Inconsistent version compatibility

High cost

Dependence on strong internet

Slow connection speed

See pros and cons details
OneDrive logo
Reviews Sentiment
 
 
 
1-2(242)
3-4(4,790)
5(7,536)
Key Features
Secure Data Storage4.7
Collaboration Tools4.4

User insights about the remote access/control feature

Reviewers value OneDrive's remote access/control capabilities, emphasizing the ability to access and manage files from any device with an internet connection. They appreciate the secure and reliable service, which supports remote work and collaboration. Users highlight the convenience of accessing documents on the go and the software's user-friendly interface.
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“There are many benefits to using Microsoft OneDrive for remote access. OneDrive allows users to easily access their files from any device with an internet connection. OneDrive also makes it easy to share files with others, and to collaborate on projects. OneDrive is a secure and reliable service, and is backed by Microsoft's world-class customer support.”
Verified reviewer profile picture

Manuel Á.

SysAdmin

“Remote control is the best, you can access your OneDrive files from just about anywhere, all you need is the app and of course your account info. You can control it from iOS safari or any other web browser not just a windows Microsoft platform.”
LR

Liz R.

Owner

Starting price
1.99flat rate /
per month
Pros and Cons based on 12,568 verified reviews
Verified reviewer profile picture

Effective team collaboration

Seamless Microsoft integration

Efficient file sharing

Reliable photo storage

Convenient mobile access

Slow performance speed

Complicated account access

Inconsistent issue management

Unreliable file synchronization

Problematic file upload

See pros and cons details
Zoom Workplace logo
Reviews Sentiment
 
 
 
1-2(85)
3-4(4,454)
5(9,963)
Key Features
Secure Data Storage
Collaboration Tools4.4

User insights about the remote access/control feature

Reviewers value Zoom Workplace's remote access/control capabilities, noting its usefulness for remote work and collaboration. They appreciate the ability to control another participant's screen during meetings, which aids in troubleshooting and training. Users highlight the feature's reliability and ease of use, making it a valuable tool for virtual meetings.
Verified reviewer profile picture
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“Remote Access/Control in zoom helped me in lot of product demo meetings where I can easily get the report access of the users computer and assess them in solving the issue they are facing with my product.”
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R.Manoj A.

Product Manager

“In a meeting, you can use the remote control capability to take control of another participant's screen. You can either request remote control of another person's screen or have control given to you by the other player. Once given permission, you can control their mouse and keyboard, and even copy text from their screen to yours. This is great when you're trying to help out the participants when they are stuck on a lab during training or even fixing an issue for your team member. ”
Verified reviewer profile picture

Dharmendra A.

Manager Cyber Security

Starting price
14.99per user /
per month
Pros and Cons based on 14,502 verified reviews
Verified reviewer profile picture
Verified reviewer profile picture

Effective remote communication

Enhanced team collaboration

High-quality video conferencing

Effective online learning

Versatile webinar hosting

Frequent connection issues

Inconsistent audio control

Concerns about security

Limitations of free plan

High cost concerns

See pros and cons details

Other Top Rated Collaboration Software with Remote Access/Control in 2026

Slack logo

Slack

Category Leaders

A single place for team communication and workflows

visit website
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Read more about Slack

Users also considered
monday.com logo

monday.com

Project management software

visit website
monday.com, a flexible remote collaboration software, fosters effective teamwork, improves communication, and boosts productivity in one central hub. Get started with one of our ready-made templates to get your team onboarded quickly. Share files, feedback, and ideas and @mention teammates.

Read more about monday.com

Users also considered
Kantata logo

Kantata

Always Deliver Amazing

visit website
Kantata PSA puts an end to unpredictable projects so professional services teams always deliver amazing.

Read more about Kantata

Users also considered
Zoho WorkDrive logo

Zoho WorkDrive

Secure shared workspace & file sharing solution for teams

visit website
Zoho WorkDrive is a cloud-based file storage, sync and collaboration solution for teams which provides a secure shared workspace, Team Folders, real-time notifications, document drafting and publishing, file sharing with configurable access controls, TrueSync, versioning, analytics, and more

Read more about Zoho WorkDrive

Users also considered
Axero logo

Axero

Intranet software and collaboration solutions.

visit website
Axero is the easy-to-use web collaboration software that boosts productivity, unifies your people, and helps your company thrive. Increase productivity. Unite employees. Improve culture.

Read more about Axero

Users also considered
Everleagues logo

Everleagues

Unifying Client Interaction & Team Collaboration with Ease

visit website
Everleagues, a user-friendly and customizable virtual workplace, tailors to professional services like healthcare, accounting, and legal sectors. Designed for knowledge workers, we're your ideal partner in productivity.

Read more about Everleagues

Users also considered
OnBoard logo

OnBoard

Prepare faster, decide sooner with one secure board record

visit website
OnBoard is a leading board management software trusted by 6,000+ organizations. Experience the difference—start your free trial today.

Read more about OnBoard

Users also considered
Google Workspace logo

Collaboration application suite for teams

Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Read more about Google Workspace

Users also considered
Trello logo

Visual collaboration tool for shared project perspectives

Trello is a project management tool that helps teams organize and manage their tasks. It caters to a range of industries and teams, from marketing to engineering. Trello's simple and intuitive interface makes it easy for any team to get started and stay on top of their work.

Read more about Trello

Users also considered
Dropbox Business logo

File syncing, storage & sharing platform

Dropbox Business is an off-site server for file syncing, storage and sharing which allows teams of all sizes to save and share files of any format and access them anywhere, on any device

Read more about Dropbox Business

Users also considered
Zoom Workplace logo

Zoom is an all-in-one collaboration platform

With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
Microsoft 365 logo

Cloud collaboration and file sharing application suite

Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more

Read more about Microsoft 365

Users also considered
TeamViewer ONE logo

Remote support, remote access & device management software

TeamViewer's all-in-one approach ensures that you have everything you need for both effective communication and collaborative working.

Read more about TeamViewer ONE

Users also considered
Asana logo

Project tracking and workflow management platform

Asana is a collaboration platform that connects all your work in one place and bring teams together, anywhere. Use AI-powered features to manage tasks, track progress, and adapt quickly to changing priorities. Join millions of users across 200+ countries using Asana to get more done.

Read more about Asana

Users also considered
OneDrive logo

Secure access, sharing, and file storage solution

OneDrive is a secure access, sharing, and file storage solution which enables users to store and share photos, videos, documents, and more at anytime, via any device.

Read more about OneDrive

Users also considered
GoTo Meeting logo

Online meeting software with HD video conferencing

Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

Read more about GoTo Meeting

Users also considered
Microsoft Teams logo

Chat-based workspace in Office 365

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Read more about Microsoft Teams

Users also considered
Basecamp logo

Flexible project management and team communication tool

Basecamp is a comprehensive project management software that helps teams stay organized and on track. Trusted by millions, Basecamp puts everything needed to get work done in one place, providing a structured way to manage projects, collaborate with clients, and communicate company-wide

Read more about Basecamp

Users also considered
Connecteam logo

Enhance employee management with the only all-in-one app

Connecteam — is a simple mobile-friendly app for employee collaboration, team communication, task management, & time management.

Read more about Connecteam

Users also considered
ClickUp logo

Productivity platform for marketing agencies

Stay on the same page (literally) - see in real-time when others view, comment, or edit. ClickUp's collaboration detection ensures you know when others are commenting, editing, and even viewing the same task as you.

Read more about ClickUp

Users also considered
Webex Suite logo

One app for everything. And everyone.

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered
Box logo

AI-driven content, collaboration and workflow management

Box is a content cloud and AI-enabled platform that enables businesses to securely manage, collaborate on, and automate workflows for their content. It offers end-to-end data protection, seamless collaboration both internally and externally, and AI-powered features to extract insights from unstructured data and streamline critical business processes.

Read more about Box

Users also considered
Notion logo

Project and task management tool

Notion is a project and workflow management solution that helps businesses streamline operations related to goal setting, status tracking, lead management, and more on a centralized platform. It enables users to utilize the drag-and-drop interface to organize, rearrange, and develop ideas or plans.

Read more about Notion

Users also considered
Zoho CRM logo

Customer relationship management solution

Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

Read more about Zoho CRM

Users also considered
Smartsheet logo

Online work execution platform for businesses of all sizes

Smartsheet, an online work execution platform, empowers organizations to plan, track, automate, and report on work. Over 80,000 brands rely on Smartsheet for project and work management because of its easy-to-use interface, real-time gantt charts and dashboards, and work automation features.

Read more about Smartsheet

Users also considered

Key features for Collaboration software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Secure Data Storage: Reviewers appreciate strong encryption, access controls, and redundant backups for protecting sensitive information. Version history and two-factor authentication enhance security and data retrieval. 94% of reviewers rated this feature as important or highly important.
  • Collaboration Tools: Users value real-time editing, shared workspaces, and intuitive interfaces for smooth teamwork. Notifications, comments, and permissions improve coordination and project management. 94% of reviewers rated this feature as important or highly important.
  • Document Storage: Reviewers highlight the convenience of cloud-based storage for easy access, organization, and sharing. Customizable folders, automatic updates, and integration with other tools enhance productivity. 91% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Users highlight the flexibility to assign and manage access levels, ensuring only authorized individuals can view, edit, or share documents. Granular controls improve security and collaboration. 91% of reviewers rated this feature as important or highly important.
  • Task Management: Reviewers appreciate the ability to create, assign, and track tasks with customizable fields, priorities, and due dates. Visual tools like Kanban boards aid in project organization and progress tracking. 90% of reviewers rated this feature as important or highly important.
  • Screen Sharing: Users find screen sharing essential for real-time collaboration, presentations, and remote troubleshooting. The ability to share specific tabs or applications enhances focus and security during meetings. 86% of reviewers rated this feature as important or highly important.