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LogMeIn Rescue
5
111
4
47
3
4
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise remote support. Secure, fast, always reliable.
Table of Contents
LogMeIn Rescue - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: May 2026
LogMeIn Rescue overview
Based on 163 verified user reviews
What is LogMeIn Rescue?
By industry, LogMeIn Rescue reviewers are most commonly professionals in information technology and services (21%). The most frequent use case cited is remote support (88% of reviewers).
What do users say about LogMeIn Rescue pricing?
Reviewers appreciate the robust functionality and reliability, and some users report feeling satisfied with the value when advanced features are essential. However, reviewers indicate the price is significantly higher than competitors, and some users say cheaper or free alternatives exist.
Starting price
per month
Alternatives
with better value for money
LogMeIn Rescue’s user interface
LogMeIn Rescue review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.6
Ease of use
4.6
Customer support
4.4
Reviews sentiment
What do users say about LogMeIn Rescue?
Users report that LogMeIn Rescue makes remote support and troubleshooting straightforward, with easy connection setup, reliable performance, and intuitive session management. They find it especially helpful for assisting less tech-savvy users, resolving issues quickly, and supporting remote employees across multiple platforms. Most say the software is secure and dependable, with strong access controls and responsive connections. They appreciate features like real-time chat and multi-session handling.
Some indicate that the price is significantly higher than alternatives, making it less appealing for smaller organizations. They mention occasional lag, complex setup for unattended access, and rare technical issues, but generally feel the benefits outweigh these drawbacks.
Select to learn more
Who uses LogMeIn Rescue?
Based on 163 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
LogMeIn Rescue's key features
Most critical features, based on insights from LogMeIn Rescue users:
All LogMeIn Rescue features
Features rating:
LogMeIn Rescue alternatives
LogMeIn Rescue
Starting from
149
Per month
Zoho Assist
Starting from
480
Per month
Atera
Starting from
129
/user
Per month
Slack
Starting from
8.75
/user
Per month
LogMeIn Rescue pricing
Pricing plans
Pricing details:
Rescue Enterprise
No pricing info
Features included:
- Remote Support
- Customization & Branding
- Administration and Reporting
- Mobile Support
- Security and Compliance
- Artificial Intelligence
- Dedicated Technical Support Team
- 24/7 Priority Care
- White Glove Onboarding
- VIP Support Portal
- Committed Support SLAs
User opinions about LogMeIn Rescue price and value
Value for money rating:
Of 23 reviews that provide robust commentary on LogMeIn Rescue's price and value, mention it in a positive light.
Some reviewers feel LogMeIn Rescue offers reliable functionality and quality, but they say its price is significantly higher than many alternatives. Users think the tool is worth the expense for organizations that require advanced features, yet they report that smaller businesses and individuals find the cost prohibitive. Reviewers indicate there are cheaper or even free options with comparable capabilities. Some users say the lack of discounts and customization further impacts perceived value. They appreciate the product’s performance but often question whether the benefits justify the premium pricing.
, and
LogMeIn Rescue integrations (11)
Integrations rated by users
We looked at 163 user reviews to identify which products are mentioned as LogMeIn Rescue integrations and how users feel about them.
Integration rating: 5.0 (1)
“We do our B2B sales via salesforce and then ship the orders out of Fishbowl. Have had slight issues with the inventory management within Salesforce and the connecting integration.”
“Salesforce feeds leads and other metrics that are important for billing”
Willem T.
Systems Director
LogMeIn Rescue support options
Typical customers
Platforms supported
Support options
Training options
LogMeIn Rescue FAQs
LogMeIn Rescue has the following typical customers:
Small Business, Large Enterprises, Mid-size Business, Freelancers
These products have better value for money
Q. What is LogMeIn Rescue used for?
LogMeIn Rescue is a premium remote support software trusted by enterprises and IT support teams worldwide. Purpose-built for high-stakes environments where security can't be compromised, Rescue delivers fast, reliable remote support for PCs, Macs, mobile devices, and more. With 20+ years of proven performance, 99.9% uptime, and 5 billion+ remote sessions completed, Rescue is the platform teams depend on when downtime has real consequences. Built-in enterprise security, granular permissions, and audit-ready session logging keep every interaction controlled and compliant. AI-powered diagnostics and automated session summaries help technicians resolve issues faster and document them automatically. With 12+ flexible connection methods and out-of-the-box integrations with ServiceNow and Nexthink, Rescue adapts to your workflow, not the other way around.
Q. Does LogMeIn Rescue support mobile devices?
LogMeIn Rescue supports the following devices:
iPad, Android, iPhone
Q. What level of support does LogMeIn Rescue offer?
LogMeIn Rescue offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support
