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Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
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Apptivo - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Apptivo overview
Based on 708 verified user reviews
What is Apptivo?
Reviews for Apptivo come from a wide variety of industries, including information technology and services (6% of reviewers), financial services (6%), and construction (5%). The most frequent use case for Apptivo cited by reviewers is CRM (72% of reviewers).
What do users say about Apptivo pricing?
Most reviewers consider Apptivo to offer strong value for money, as they appreciate its affordability and extensive features at lower tiers. Some users report costs can add up for larger teams, making it less ideal for them.
Starting price
per month
Pros & Cons
Sales Management
Lead Management
Management and Staff
Noticeable slowness and lag
Email integration limitations
Recurring bugs and glitches
Apptivo’s user interface
Apptivo pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.3
Ease of use
4.2
Customer support
4.7
Reviews sentiment
What do users say about Apptivo?
Reviews for Apptivo come from a wide variety of industries, including information technology and services (6% of reviewers), financial services (6%), and construction (5%). The most frequent use case for Apptivo cited by reviewers is CRM (72% of reviewers).
Select to learn more
Who uses Apptivo?
Based on 708 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Apptivo's key features
Most critical features, based on insights from Apptivo users:
All Apptivo features
Features rating:
Apptivo awards
Apptivo alternatives
Apptivo
Starting from
15
/user
Per month
HubSpot CRM
Starting from
No pricing info
Google Contacts
Starting from
No pricing info
Salesforce Sales Cloud
Starting from
No pricing info
Apptivo pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- 100 Custom Dashboards
- 24 X 7 Support + SLA + Account Manager
- 300 Workflows
- 500 Custom Fields Per App
- 65 Apps
- Custom Integration
User opinions about Apptivo price and value
Value for money rating:
Of 100 reviews that provide robust commentary on Apptivo's price and value, 90% mention it in a positive light.
Most reviewers consider Apptivo to offer strong value for money, highlighting its affordability and the extensive range of features included even at lower pricing tiers. They indicate that Apptivo’s pricing structure allows businesses to scale as they grow, and appreciate that many apps and functionalities are available at no extra cost or are included in the base package. Users say the free version provides substantial functionality, and some note that free trials help them evaluate the product before committing. Most reviewers appreciate that Apptivo’s cost is lower compared to other CRM and ERP solutions, allowing them to equip more users or access more features without significantly increasing expenses. They find the ability to customize and add apps as needed without hidden fees to be a significant benefit. Some users report that Apptivo’s pricing makes it especially suitable for startups and small businesses, and they value the inclusion of features like data migration and robust support within reasonable pricing. However, some reviewers feel that costs can add up if many users require access, and a few mention that the application can become pricey or that the tradeoff between price and performance is not always ideal for larger teams.
, and
To see what individual users think of Apptivo's cost and value, check out the review excerpts below.
Jessica N.
I.T. & Marketing Manager
Apptivo integrations (31)
Integrations rated by users
We looked at 708 user reviews to identify which products are mentioned as Apptivo integrations and how users feel about them.
Integration rating: 4.8 (4)
“Used with the Targets app to enable sign up to specific information/lists. Easy to set up and sound.”
Dawn B.
Marketing Manager
Integration rating: 4.5 (2)
“Automatic mail sync with customer contacts. It was initially not very stable, now really useful”
Marcel O.
CFO
Integration rating: 4.0 (1)
“all emails are initiated through Outlook and captured (i.e., attached, associated) in Apptivo”
Bill B.
Director, Investor Relations
Integration rating: 3.0 (1)
“Working on improving integration to be more POS-like; critical for us to have a great customer experience when we engage with a customer using our mobile tablets. Current integration unable to use card reader for payment and no option for customer to enter tips. Payment integration more e-commerce focused than virtual POS. Hoping customization can be done to achieve a quality POS-interface in the field. Apptivo feels than can accomplish this integration, but we haven't started that project as yet.”
Mallard O.
COO
Integration rating: 4.7 (6)
Integration rating: 4.0 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Apptivo customer support
What do users say about Apptivo customer support?
Customer support rating:
We analyzed 247 verified user reviews to identify positive and negative aspects of Apptivo customer support.
Widespread user sentiment highlights Apptivo's customer support as responsive, knowledgeable, and quick to resolve issues.
A portion of users appreciate the 24/7 availability of support, making it easy to get help at any time, even across time zones.
Multiple users note the team's patience and willingness to guide them step by step, even for non-technical or new users.
A fair number of reviewers value the hands-on, personalized assistance, including screen sharing and direct troubleshooting.
Support options
Training options
To see what individual users say about Apptivo's customer support, check out the review snippets below.
“The ability to further customise it to our specific needs, through the support of their friendly, professional services team, guaranteed that it would tick all of our boxes.”
Heath B.
IT Manager
“Technical support during the build was frustrating at times due to the time difference and bad connections on calls made communicating difficult at times but overall the Apptivo team did a great job addressing our needs and were patient with us when our focus was diverted to other things.”
David B.
VP Business Development
“I just started using the program for our wholesale side of our company, and its been very good, but the customer service is really the reason I am reviewing this, they went as far as connecting to my own computer and spent a good 20 min just to find out it was my mistake not theirs, but they were still helpful and never were upset at the fact that i missed something simple that created the issue i was having... ”
david h.
owner
Apptivo FAQs
Apptivo has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What is Apptivo used for?
Apptivo is a sales & marketing tool which provides the tools including lead management, an opportunity pipeline with intuitive dashboards, campaign management, and flexible workflow tools including marketing automation. Everything is completely accessible from Android or iOS devices and integrated with Office365 & G Suite. The Apptivo CRM starts with a simple contact management system with slick integrations such as automated email conversation tracking, or automated call logging. The solution offers a complete set of sales tools for lead management, activity tracking, pipeline visualization, and automated workflow, as well as integrated quoting, to generate estimates from the pipeline and email professionally branded PDFs to customers. Apptivo’s apps also include integrated email marketing to launch targeted campaigns to contact lists, and track exactly who is reading & clicking on messages. Implement marketing automation to plan out detailed sequences of when the team should be following up with prospects, and when they should be received personalized automated messages. Apptivo offers much more than just a CRM. The platform includes apps that help in all areas of business such as help desk, invoicing, project management, procurement, and more. All apps are designed to resolve around the CRM, providing a complete 360° view of each customer. Apptivo allows users to define their company territories, markets, and their market segments; each of these properties can then be used to search and sort customer accounts by.
Q. What are the benefits of using Apptivo?
Q. What languages does Apptivo support?
Apptivo supports the following languages:
English
Q. Does Apptivo support mobile devices?
Apptivo supports the following devices:
Android, iPad, iPhone
Q. Does Apptivo offer an API?
Yes, Apptivo has an API available for use.
Q. What level of support does Apptivo offer?
Apptivo offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat, Knowledge Base
