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Bigin by Zoho CRM Logo
Bigin by Zoho CRM
4.7
(236)

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Pipeline-centric CRM system for small businesses

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(13)

Bigin by Zoho CRM Pricing, Features, Reviews and Alternatives

Bigin by Zoho CRM product overview

Price starts from

9

/user

Per month

What is Bigin by Zoho CRM?

Bigin is a customer relationship management software designed to help small businesses manage sales pipelines, schedule follow-ups, and update customer records. It enables employees to capture and store prospect details including deals, emails, activities, tweets, and more in a centralized repository.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Email/Help Desk
Phone Support
24/7 (Live rep)
Chat

Training options

Documentation
Videos
Webinars
Live Online

Bigin by Zoho CRM pricing information

Value for money

4.7

/5

236

Starting from

9

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Bigin by Zoho CRM features

Functionality

4.4

/5

236

Total features

93

9 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
Third Party Integrations
Activity Dashboard
Alerts/Notifications
API
Data Import/Export
Mobile Access

Bigin by Zoho CRM users reviews

Overall Rating

4.7

/5

236

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.79/10
Rating distribution

5

4

3

2

1

167

59

8

0

2

Pros
Bigin is the perfect solution for our startup. I love its interface, deal tracking and ease of use.
We have had a great experience with Bigin, it was a great alternative while lowering our costs. It offers a great value for the money we pay for it.
Bigin is such a great and easy use of software that helps companies get started with a CRM that offers the functionality of becoming more advanced.
Cons
Hyperlink for the phone number is missing, call task remainder for the company is missing some time we have a company details without contact person.
There are some features for a client that cannot be removed, or they're by default, so it's difficult to be hiding each of them.
Regrettably, we're presently having an issue with the proper synchronisation of emails, but the team is intensely working on this problem.
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Manivarman A.

Hospital & Health Care, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Simple Things reach great lengths

Reviewed 3 years ago

It has been an awesome experience with the product as well as the support.

Pros

Simple easy to use UI. Navigation is awesome. Straight up pipeline focused with necessary workflows automation

Cons

Contact to account look up is available the vice versa isnt there hence there is difficulty while selecting a contact during deal creation

AR
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Verified reviewer

Consumer Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Best for startups with low budget but want to include technology

Reviewed 5 months ago

Affordable in its category. Best for operations and sales. Great for customer relationship management team and has a lot of features that can be integrated via API

Pros

Easy to implement. Easy to navigate. Easy to use. Easy to onboard

Cons

A lot of features are paid and integration required seperate purchases. Webform can be better

DW
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David W.

Financial Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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A Basic CRM for mid tier pricing

Reviewed 6 months ago

An attempt at a CRM system that needs a lot of development. This may be appropriate for some industries e.g. call centres, but not for managing financial services pipelines etc.

Pros

The pipeline is simple to manage, but it's clear that this is not a CRM system that was designed for financial services.

Cons

Bigin is very inflexible and amends or additions to your setup come at a cost. The system is also very basic and clunky: for example, dashboard reports cannot be exported as a view of the whole report, instead you only have the option to export an individual graph at a time.

SL
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Siddharth L.

Outsourcing/Offshoring, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Bigin by ZOHO

Reviewed 3 months ago
Pros

As a seasoned user of multiple CRM tools, I have found that Bigin by Zoho is one of the most efficient and user-friendly options available. It offers a comprehensive range of features that help businesses streamline their customer relationship management processes.One of the standout features of Bigin is its intuitive user interface. The dashboard is easy to navigate, and the tool's features are clearly...

Cons

Nothing bad abot the crm tool Nothing bad abot the crm tool

AM
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Asha M.

Education Management, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good Prodcut for Small Business

Reviewed 14 days ago
Pros

Bigin CRM is very useful for me as this a startup company...The features and fields are very easy to customise

Cons

While Exporting the datas in Excel ..The datas are not exported properly

Bigin by Zoho CRM FAQs

Q. What type of pricing plans does Bigin by Zoho CRM offer?

Bigin by Zoho CRM has the following pricing plans:
Starting from: $9.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Bigin by Zoho CRM?

Bigin by Zoho CRM has the following typical customers:
Freelancers, Non Profit, Small Business

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Q. What languages does Bigin by Zoho CRM support?

Bigin by Zoho CRM supports the following languages:
Arabic, Bulgarian, Chinese (Simplified), Croatian, Czech, Danish, Dutch, English, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese

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Q. Does Bigin by Zoho CRM support mobile devices?

Bigin by Zoho CRM supports the following devices:
Android, iPad, iPhone

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Q. Does Bigin by Zoho CRM offer an API?

Yes, Bigin by Zoho CRM has an API available for use.

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Q. What other apps does Bigin by Zoho CRM integrate with?

Bigin by Zoho CRM integrates with the following applications:
Zoho CRM, Zapier, Zoho Flow, Google Workspace, Zoho Meeting, Zoho Books, Zoho Campaigns, Zoho Desk, Zoho Forms, Zoho Sites, Microsoft 365, Mailchimp, Zoho Invoice

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Q. What level of support does Bigin by Zoho CRM offer?

Bigin by Zoho CRM offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

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Related categories