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Pipeline-centric CRM system for small businesses
Bigin is a customer relationship management software designed to help small businesses manage sales pipelines, schedule follow-ups, and update customer records. It enables employees to capture and store prospect details including deals, emails, activities, tweets, and more in a centralized repository.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.7
/5
236
Starting from
9
/user
Per month
Value for money contenders
Functionality
4.4
/5
236
Total features
93
9 categories
Functionality contenders
Overall Rating
4.7
/5
236
Positive reviews
167
59
8
0
2
Overall rating contenders
Manivarman A.
Hospital & Health Care, 51-200 employees
Used daily for less than 6 months
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It has been an awesome experience with the product as well as the support.
Simple easy to use UI. Navigation is awesome. Straight up pipeline focused with necessary workflows automation
Contact to account look up is available the vice versa isnt there hence there is difficulty while selecting a contact during deal creation
Verified reviewer
Consumer Services, 1-10 employees
Used daily for less than 6 months
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Affordable in its category. Best for operations and sales. Great for customer relationship management team and has a lot of features that can be integrated via API
Easy to implement. Easy to navigate. Easy to use. Easy to onboard
A lot of features are paid and integration required seperate purchases. Webform can be better
David W.
Financial Services, 11-50 employees
Used daily for 1-2 years
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An attempt at a CRM system that needs a lot of development. This may be appropriate for some industries e.g. call centres, but not for managing financial services pipelines etc.
The pipeline is simple to manage, but it's clear that this is not a CRM system that was designed for financial services.
Bigin is very inflexible and amends or additions to your setup come at a cost. The system is also very basic and clunky: for example, dashboard reports cannot be exported as a view of the whole report, instead you only have the option to export an individual graph at a time.
Siddharth L.
Outsourcing/Offshoring, 11-50 employees
Used daily for less than 6 months
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As a seasoned user of multiple CRM tools, I have found that Bigin by Zoho is one of the most efficient and user-friendly options available. It offers a comprehensive range of features that help businesses streamline their customer relationship management processes.One of the standout features of Bigin is its intuitive user interface. The dashboard is easy to navigate, and the tool's features are clearly...
Nothing bad abot the crm tool Nothing bad abot the crm tool
Asha M.
Education Management, 11-50 employees
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Bigin CRM is very useful for me as this a startup company...The features and fields are very easy to customise
While Exporting the datas in Excel ..The datas are not exported properly
Bigin by Zoho CRM has the following pricing plans:
Starting from: $9.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Bigin by Zoho CRM?
Q. What languages does Bigin by Zoho CRM support?
Q. Does Bigin by Zoho CRM support mobile devices?
Q. What other apps does Bigin by Zoho CRM integrate with?