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Booker
5
487
4
272
3
107
2
42
1
73
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Spa and Salon Business Management Software
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Booker - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: June 2026
Booker overview
Based on 981 verified user reviews
What is Booker?
By industry, Booker reviewers are most commonly professionals in health, wellness and fitness (39%). The most frequent use case for Booker cited by reviewers is appointment scheduling (71% of reviewers).
What do users say about Booker pricing?
Some users say Booker initially offered good value with reasonable, flat-rate pricing and useful features, and reviewers appreciate affordable multi-location management. However, many reviewers indicate frequent price hikes, added fees, and poor value compared to competitors.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Online Booking
Scheduling
Pricing
Credit Card Processing
Customer Support
Bugs and Issues
Booker’s user interface
Booker review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.8
Features
3.9
Ease of use
4.1
Customer support
4.1
Reviews sentiment
What do users say about Booker?
Reviewers appreciate Booker for its comprehensive scheduling, online booking, and client management features, which help streamline daily operations and support business growth. They find the system useful for staff coordination, remote access, and integrating payment processing, with some noting the ease of training new employees and managing multiple locations. Users value the ability to customize certain settings and the convenience of automated reminders and gift certificate sales.
They report frequent bugs, system outages, and slowdowns that disrupt business, often citing unreliable customer support and long wait times for issue resolution. Some feel the software is expensive, with limited customization and reporting options, and express frustration over billing practices and unmet feature promises.
Select to learn more
Who uses Booker?
Based on 981 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Booker's key features
Most critical features, based on insights from Booker users:
All Booker features
Features rating:
Booker alternatives
Booker pricing
Pricing plans
Pricing details:
User opinions about Booker price and value
Value for money rating:
To see what individual users think of Booker's price and value, check out the review snippets below.
Haley D.
Accounting Admin

ABDERRAHMANE E.
customer care agent
Booker integrations (7)
Integrations rated by users
We looked at 981 user reviews to identify which products are mentioned as Booker integrations and how users feel about them.
Integration rating: 4.0 (3)
“Employee scheduling.”
Joe B.
System Administrator
Integration rating: 3.0 (2)
“We needed form recipients to automatically be added to a MC segment and start an automated customer journey”
Ali B.
Owner
Integration rating: 4.0 (1)
“Bulk email blasts and action alerts through Constant Contact.”
Geo F.
Development Manager
Integration rating: 5.0 (1)
“I don’t use them together i like vagaro better ”
Lindsey R.
Hair stylist
Other top integrations
Booker customer support
What do users say about Booker customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Booker customer support.
Widely noted by reviewers, Booker’s customer support team is knowledgeable, friendly, and goes above and beyond to resolve issues.
A number of users appreciate the promptness and resourcefulness of support, with quick responses and creative problem-solving.
Multiple users value the ease of reaching support, helpful onboarding, and the ability to suggest features or receive guidance.
A minority of users report slow response times, unresolved issues, and difficulty reaching knowledgeable or effective support staff.
Support options
Training options
To see what individual users say about Booker's customer support, check out the review snippets below.
“After a while the service became unaffordable for my business.”
Ramika G.
Salon owner
“The system was constantly down and in service with technical issues. ”
Olga F.
Co-Owner
Booker FAQs
Booker has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers
These products have better value for money
Q. What is Booker used for?
Get an all-in-one management platform purpose-built for salon and beauty businesses. Everything you need to run and grow lives in one place. It’s a smarter, simpler way to manage your business every day. Fill your schedule: Managing classes and appointments is simple with Booker's scheduling tools, even on the go with the Business app. Key features like buffer time and waitlists are built right in. Get better booking tools: Booker meets the needs of your busy business with easy to find add-ons, group/couple appointments, and branded booking widgets for your website. Use modern payments: Integrated payment processing is built for your growth. Reduce costs, automate recurring revenue, and run your business more efficiently. Manage payroll: Accommodate diverse options for staff payroll—hourly, commission, back bar charges, and detailed reporting to keep everything clear and organized. Marketing integrated right in Booker: Along with powerful email and SMS marketing tools, you have access to all the options to promote your services, like promo codes and gift cards. You'll also be listed on the Mindbody app, which increases your visibility to new clients. Streamline your operations: Powerful reporting lets you make data-driven decisions in real time. Messaging and reminders keep things on track, and the Business app lets you run your business from the palm of your hand. Top brands and thriving boutiques all trust us to handle the day-to-day—so they can focus on what they do best.
Q. Does Booker support mobile devices?
Booker supports the following devices:
iPhone, iPad, Android
Q. What level of support does Booker offer?
Booker offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support




















