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Booker Logo

Spa and Salon Business Management Software

Table of Contents

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Booker - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: June 2026

Booker overview

Based on 981 verified user reviews

What is Booker?

By industry, Booker reviewers are most commonly professionals in health, wellness and fitness (39%). The most frequent use case for Booker cited by reviewers is appointment scheduling (71% of reviewers).

What do users say about Booker pricing?

Some users say Booker initially offered good value with reasonable, flat-rate pricing and useful features, and reviewers appreciate affordable multi-location management. However, many reviewers indicate frequent price hikes, added fees, and poor value compared to competitors.

Starting price

139flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Online Booking

Scheduling

Pricing

Credit Card Processing

Customer Support

Bugs and Issues

Booker’s user interface

Ease of use rating:

Booker review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(115)
3-4(379)
5(487)

What do users say about Booker?

Reviewers appreciate Booker for its comprehensive scheduling, online booking, and client management features, which help streamline daily operations and support business growth. They find the system useful for staff coordination, remote access, and integrating payment processing, with some noting the ease of training new employees and managing multiple locations. Users value the ability to customize certain settings and the convenience of automated reminders and gift certificate sales.

They report frequent bugs, system outages, and slowdowns that disrupt business, often citing unreliable customer support and long wait times for issue resolution. Some feel the software is expensive, with limited customization and reporting options, and express frustration over billing practices and unmet feature promises.

Select to learn more


Who uses Booker?

Based on 981 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Health, Wellness and Fitness
Consumer Services
Cosmetics
Telecommunications
Others

Use cases

Appointment Scheduling
Scheduling
Business Management
Spa
Employee Scheduling

Booker's key features

Most critical features, based on insights from Booker users:

Online payments
Appointment management
Recurring appointments
Client database
Calendar management
Automated scheduling
Group scheduling

All Booker features

Features rating:

Access controls/permissions
Accounting
Activity dashboard
Alerts/Notifications
API
Appointment management
Appointment scheduling
Attendance management
Automated scheduling
Barcode/Ticket scanning
Before & after pictures
Billing & invoicing
Booking management
Booth rental management
Calendar management
Calendar sync
Client database
Client management
Client portal
Client profiles
Commission management
Confirmations/Reminders
Credit card management
Credit card processing
CRM
Customer accounts
Customer database
Customer support
Customizable branding
Customizable fields
Customizable reports
Customizable templates
Data import/export
Data synchronization
Discount management
eCommerce management
Electronic signature
Email marketing
Email reminders
Employee database
Employee management
Employee scheduling
Financial management
For barbershops
For medical spas
For retail
For salons and spas
Gift card management
Group scheduling
Inventory management
Inventory tracking
Item management
Loyalty program
Marketing automation
Mobile app
Multi-Location
Online booking
Online payments
Online time clock
Ordering automation
Payment processing
Payroll & commissions
Payroll management
Performance metrics
Point of sale (pos)
Purchasing & receiving
Real-Time reporting
Real-time scheduling
Recurring appointments
Referral tracking
Reminders
Reporting/Analytics
Rescheduling
Retail inventory management
Retail pos
Room booking
Sales reports
Schedule distribution
Scheduling
Shift swapping
SMS marketing
SMS messaging
Social media integration
Task scheduling
Third-Party integrations
Time & expense tracking
Transaction history
Treatment packages
Vacation/Leave tracking
Website integration

Booker alternatives

Booker logo

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139

Per month

Free trial
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Features
Value for Money
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Vagaro logo
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23.99

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Customer Support
Goldie logo
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Starting from

19.99

Per month

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Free version
Ease of Use
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Customer Support

Booker pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

139

Per month

Features included:

  • Send up to 3,000 text notifications & reminders
  • Streamline your intake process

Accelerate

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Manage unlimited active staff profiles
  • Reach the right audience with smart contact lists
  • Build emails with customizable templates
  • Reward loyal clients

Ultimate

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Automate your email & text marketing
  • Send unlimited 2-way text notifications & reminders
  • Prompt clients to post reviews
  • Track and incentivize every client referral
  • Fill last-minute openings and slow days automatically

User opinions about Booker price and value

Value for money rating:

To see what individual users think of Booker's price and value, check out the review snippets below.

“Booker has offered strong scheduling, payment processing and marketing tools in one platform which has made my work life 10x easier!”
HD

Haley D.

Accounting Admin

“my experience with booker was so great when i want to discover new books and learn any new information i would run to it immedatelly rather than wasting my time on other platforms.”
Verified reviewer profile picture

ABDERRAHMANE E.

customer care agent

Booker integrations (7)

Integrations rated by users

We looked at 981 user reviews to identify which products are mentioned as Booker integrations and how users feel about them.

Integration rating: 4.0 (3)

Employee scheduling.

JB

Joe B.

System Administrator

Mailchimp logo
Mailchimp

Integration rating: 3.0 (2)

We needed form recipients to automatically be added to a MC segment and start an automated customer journey

AB

Ali B.

Owner

Integration rating: 4.0 (1)

Bulk email blasts and action alerts through Constant Contact.

GF

Geo F.

Development Manager

Integration rating: 5.0 (1)

I don’t use them together i like vagaro better

LR

Lindsey R.

Hair stylist

Booker customer support

What do users say about Booker customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Booker customer support.

Widely noted by reviewers, Booker’s customer support team is knowledgeable, friendly, and goes above and beyond to resolve issues.

A number of users appreciate the promptness and resourcefulness of support, with quick responses and creative problem-solving.

Multiple users value the ease of reaching support, helpful onboarding, and the ability to suggest features or receive guidance.

A minority of users report slow response times, unresolved issues, and difficulty reaching knowledgeable or effective support staff.

Support options

Faqs/forum
Knowledge base
Chat
Email/help desk
Phone support

Training options

Documentation
Live online
Videos
Webinars

To see what individual users say about Booker's customer support, check out the review snippets below.

“After a while the service became unaffordable for my business.”

RG

Ramika G.

Salon owner

“The system was constantly down and in service with technical issues. ”

OF

Olga F.

Co-Owner

Booker FAQs

Q. Who are the typical users of Booker?

Booker has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers

These products have better value for money


Q. What is Booker used for?

Get an all-in-one management platform purpose-built for salon and beauty businesses. Everything you need to run and grow lives in one place. It’s a smarter, simpler way to manage your business every day. Fill your schedule: Managing classes and appointments is simple with Booker's scheduling tools, even on the go with the Business app. Key features like buffer time and waitlists are built right in. Get better booking tools: Booker meets the needs of your busy business with easy to find add-ons, group/couple appointments, and branded booking widgets for your website. Use modern payments: Integrated payment processing is built for your growth. Reduce costs, automate recurring revenue, and run your business more efficiently. Manage payroll: Accommodate diverse options for staff payroll—hourly, commission, back bar charges, and detailed reporting to keep everything clear and organized. Marketing integrated right in Booker: Along with powerful email and SMS marketing tools, you have access to all the options to promote your services, like promo codes and gift cards. You'll also be listed on the Mindbody app, which increases your visibility to new clients. Streamline your operations: Powerful reporting lets you make data-driven decisions in real time. Messaging and reminders keep things on track, and the Business app lets you run your business from the palm of your hand. Top brands and thriving boutiques all trust us to handle the day-to-day—so they can focus on what they do best.


Q. Does Booker support mobile devices?

Booker supports the following devices:
iPhone, iPad, Android


Q. What level of support does Booker offer?

Booker offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support

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