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3.9
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59
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10
/user
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Free trial
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49
Per month
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Free trial
Price starts from
19
/user
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Free trial
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0.01
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Free trial
Kasee M.
Government Administration, 51-200 employees
Used daily for 1-2 years
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I have been able to better coordinate discount codes for certain registrants plus offer various registration types, which has saved me a lot of time and communication. Another prior issue was CEU scanning, which with Aventri will be much more streamlined, will reduce congestion and will require less staff volunteers.
The most helpful tool for me is their Custom Reporting feature. I can find exactly what I need, when I need it. I also really enjoy being able to see the website update automatically as I make any changes or updates. The new BETA version is so much better!
I have no complaints at this time other than its high price. Any issues I encounter are quickly remedied by their fantastic support staff. They typically respond pretty quickly and escalate the issue if needed. I also appreciate the opportunity to leave feedback on each ticket.
Julien C.
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We are organizing around 10 events per year which are our touchpoint with our members and all the community. Etouches has been first our registration software. What we value most is: Registration setup : - managing members only rate with automated filters - easy design of the pages - setup administrative invoices and other documents - management of complex information gathering (session,...
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Kristin L.
Medical Devices, 51-200 employees
Used monthly for 2+ years
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It has been good. I've always gotten answers and I like the online chat feature for help.
The price was right on target for our needs. As we don't have a huge number of users /attendees so this fit our needs. It gives us more than we needed which allows us to build and grow with it down the road.
There are a few features I learned we can't do but I know you can't please everybody. It's also pretty minor. There are lots of pages/ place to go so sometimes it's hard to remember where to go for more in depth changes.
Anonymous Reviewer
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Events Services, 11-50 employees
Used weekly for 2+ years
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Overall good registration tool with a great staff to help with any issues.
Fairly easy to navigate and use, customer service was quick and professional, lower overall cost than many other event software platforms.
Has some limitations as a system - does not do And/or conditional formatting, and the survey reporting isn't great
Angela N.
Ranching, 1-10 employees
Used other for less than 6 months
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I like how easy the program was to use. I got on the registration builder, followed the directions and created my pages. The customer service was very helpful. Whenever I had a question I was able to chat with someone online instantly.
The one thing I didn't like was I needed a specific price reduction and this site wasn't able to it. Since it was a specific price reduction that I needed, it wasn't the programs fault that I needed. it.
Alex Y.
Information Technology and Services, 51-200 employees
Used daily for less than 6 months
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Mostly positive experience. Interface is relatively modern looking - I think it got a facelift recently. Aventri is a solid product. Big companies use it, presumably they have done their due diligence when selecting an events management platform. I also evaluated others like Cvent, eventbrite, etc. Naturally it’s way more capable than simpler yet way more affordable systems that are bolted on like...
Mostly easy to use - lots of online resources and guides to self-learn - online and phone support is quite responsive and knowledgeable. Robust feature set. - rsvp reporting is solid - custom field questions is solid - pre populated field in registration form is useful - almost any sort of option has been built in - I primarily focus on RSVP, attendance and invites - can set agendas for breakout sessions etc. - can build a website based on backend info of the event - i.e. update info in the backend and it is immediately reflected on website and reg form. - easy to send invite and rsvp reports by specific filters (e.g. sales rep) - integrates with boomset which makes badge printing almost completely painless
- Can be expensive to purchase - Does take time to learn the platform - Website builder needs updating for responsive design (beta was released and it’s good) - Difficult to access event information or update event via mobile device - i.e. there is no mobile app for the event planner. This is a huge pain, actually - mostly for getting guest list or dashboard level info. - costs even more for additional features compared to similar competitors
Stephen M.
Construction, 1-10 employees
Used daily for 2+ years
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Excellent customer support! Very happy with the overall experience after running events using Aventri / eTouches since about 2014.
Tons of flexibility in how to manage registration processes and stay organized with registrations and name badges. I also like how easily it integrates with lead collection technologies.
I feel their website / e-registration module could be improved in both looks and functionality, and I think it's disappointing a mobile app feature is no longer included with their desktop plan pricing. Too expensive for the mobile option so we end up using a 3rd party.
Kaitlyn V.
Apparel & Fashion, 1-10 employees
Used monthly for less than 6 months
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Overall: This has a lot of nice features and is fast when working correctly, but you may have trouble getting started and using it, especially if you're a small business and don't have dedicated employees for event management. It is expensive. We did benefit from using this after hiring a more tech savvy employee who could use it somewhat well. The reports helped us gain insights and improve our following events.
Pros: Technical support that is easily accessible anytime via phone or email, nice reporting and analysis, numerous features, dashboard showing revenue among other stats, RSVP feature, multiple types of attendees, API, activity tracking, and ticket scanning. It has a lot of extras and nice features, fast and powerful when working correctly. It functioned for us as a small business.
Cons: Difficult to use even with the tech support.. it was incredibly daunting getting this set up. I did not at all look forward to using it. The price is rather high and there were some extra fees. We had difficulties with payment processing. It was not easy to use with the other systems we already have well established for our business.
Scott S.
Design, 5,001-10,000 employees
Used daily for 1-2 years
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Aventri can do what you need but it's expensive and can be difficult to work with. For large organizations with dedicated IT and developers you'll be fine but not mom and pop orgs.
Aventri can really achieve whatever you need if you have an unlimited budget. Its functionality is highly customizable to the organization.
UX needs work unless you're a very proficient developer. If you don't code extensively, you'll need a lot of help setting it up.
Elizabeth P.
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While the intention of the eTouches software modules are right on target they have not been successful (yet) at thinking though the processes all the way to the finish line. If you choose to use this software be prepared to spend a lot of time working out the nuances to fit your needs. Tech support is lovely and helpful but the documentation is poor at best. They have a lot of information but the...
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Simon W.
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We have used etouches for many events over the last three years. Powerful and flexible, it is easy to use out of the box for simpler meetings, while its rich set of features is capable of supporting the most complex of meetings - and much more. And, as a bonus, if you have a problem that isn't covered by their extensive knowledge-base, the etouches support team is helpful and responsive - round...
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Maria N.
Computer Software, 1,001-5,000 employees
Used weekly for 6-12 months
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The *promises* pre-purchase of ease of use, integration and transparency in pricing
Everything that was promised seemed to dissolve after the contract was signed. They've since changed their pricing model to line-item charge for modules promised as a holistic solution. I need dev help for every change I make and the redirects throughout the registration flow significantly hurt my attendee conversion.
Anonymous Reviewer
Verified reviewer
Computer & Network Security, 1,001-5,000 employees
Used monthly for 6-12 months
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Overall though Aventri does provide a product that does the basics of putting on an event. But just be prepared to do things manually.
For the price it did what it said it was going to do. We were able to have an event platform, mobile app and badge printing on site.
Again the price though was a downside because we found out a lot of the tools we needed were an extra cost and we didn't find this out until we were onsite at the event. A lot of pieces we had to do were manual, which took us as a time a lot of time to complete. We had a issues with printing on site and the team we had onsite at 2 of our events were not easy or great to work with.