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GoTo Meeting Logo

Online meeting software with HD video conferencing

Table of Contents

GoTo Meeting - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

GoTo Meeting overview

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Based on 11525 verified user reviews

What is GoTo Meeting?

GoTo Meeting is a meeting tool with key features that include real-time screen-sharing, two-way audio and video, video conferencing, mobile access, real-time chat, and more.

Who uses GoTo Meeting?

Reviews for GoTo Meeting come from a wide variety of industries, including computer software (9% of reviewers), information technology and services (8%), and marketing and advertising (6%). The most frequent use case for GoTo Meeting cited by reviewers is meetings (57% of reviewers).

What do users say about GoTo Meeting pricing?

Some reviewers find GoTo Meeting’s flexible pricing and free trial beneficial, and they appreciate cost savings for organizations. However, some users report high pricing compared to competitors, and they feel essential features are restricted to expensive plans.

What are the most popular integrations for GoTo Meeting?

The GoTo Meeting integrations most frequently cited by reviewers are: Google Calendar (a scheduling product rated 4.9 out of 5 for its integration with GoTo Meeting), Microsoft Outlook (an email management product, 4.8), and Microsoft 365 (a document management product, 4.4).

Starting price

14per user /
per month

Pros & Cons

Meetings

Security and Access Control

Quality

User Interface

Cumbersome installation process

Frequent lag and slowdowns

GoTo Meeting’s user interface

Ease of use rating:

GoTo Meeting pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(166)
3-4(4,838)
5(6,521)

What do users say about GoTo Meeting?

GoTo Meeting is a meeting tool with key features that include real-time screen-sharing, two-way audio and video, video conferencing, mobile access, real-time chat, and more.

Select to learn more


Who uses GoTo Meeting?

Based on 11,525 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services
Hospital & Health Care
Computer Software
Education Management
Others

Use cases

Meeting
Video Conferencing
Screen Sharing
Web Conferencing
Collaboration

GoTo Meeting's key features

GetApp's analysis of 740 verified user reviews collected between July 2021 and October 2024 identifies GoTo Meeting's most critical features and summarizes user sentiment about those features.

Real time screen sharing

Reviewers appreciate GoTo Meeting's Real Time Screen Sharing feature for its ease of use and minimal lag. They find it essential for presentations, troubleshooting, and training sessions. Users report that it works well even with low bandwidth and allows for immediate feedback. However, some mention difficulties with document readability. Overall, they value the ability to share screens instantly and efficiently during meetings. Of the 76 GoTo Meeting users who gave detailed accounts of their use of Real Time Screen Sharing, 100% rated this feature as important or highly important.


Two way audio & video

Users report that GoTo Meeting's Two Way Audio & Video feature enhances communication by allowing participants to see and hear each other clearly. They find it valuable for remote collaboration, interviews, and presentations. Reviewers indicate that the audio and video quality is generally reliable, though some experience occasional connectivity issues. They appreciate the ability to pick up on nonverbal cues and the option to use built-in microphones. Of the 105 GoTo Meeting users who gave detailed accounts of their use of Two Way Audio & Video, 97% rated this feature as important or highly important.


Video conferencing

Reviewers highlight GoTo Meeting's Video Conferencing feature for its role in facilitating virtual meetings and enhancing collaboration. They find it useful for conducting business meetings, educational sessions, and remote work. Users appreciate the ability to share visual aids and interact in real time. While some note occasional connectivity issues, they generally find the video quality to be good and the capability essential for maintaining communication. Of the 212 GoTo Meeting users who gave detailed accounts of their use of Video Conferencing, 96% rated this feature as important or highly important.

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“GoTo Meeting high quality video and audio features allows us to communicate and share information clearly during meetings.”
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Kevin J.

Operations Project Coordinator

“Its video and audio quality are super clear allowing everyone in the meeting to capture all that is been shared and said during the meeting.”
RC

Rebecca C.

Design and Sales Manager

“I love the mobile app because it allows me to participate in video conferences from anywhere and at any time.”
ZH

ZOBAIR H.

TZEDIT

“easy to use, I never have isssues to connect, making my days a little easier, and the video call is super clear”
Al

Adriana l.

scheduler supervisor.


Screen sharing

Users find GoTo Meeting's Screen Sharing feature important for collaboration, presentations, and training. They appreciate the ability to share documents, slides, and applications seamlessly. Reviewers report that the capability is easy to use and helps improve productivity and teamwork. They value the control given to meeting organizers over who can share screens, though some mention minor issues with the user interface. Of the 248 GoTo Meeting users who gave detailed accounts of their use of Screen Sharing, 96% rated this feature as important or highly important.

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“Screen sharing allows for multiple monitors, which helps for development calls.”
CO

Cody O.

Product and Technology

“On calls, I may add fun by sharing pictures via screen-sharing.”
KP

Kuppam P.

Business Analyst

“Likewise, the screen sharing feature is exceptional, enabling seamless sharing of my entire screen or a specific window during remote work sessions.”
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William H.

Software Engineer.

“It offers an instant chat and screen sharing feature that allows us to maintain a coordinated exchange with our colleagues and external partners.”
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Ruben W.

Head of Artificial Intelligence & Machine Learning


Real-Time chat

Reviewers appreciate GoTo Meeting's Real-Time Chat feature for its ability to facilitate communication during meetings. They find it useful for asking questions, sharing links, and providing feedback without interrupting the speaker. Users report that it helps keep meetings on track and allows participants who may be hesitant to speak up to contribute. They value the immediacy and efficiency of the chat capability. Of the 102 GoTo Meeting users who gave detailed accounts of their use of Real-Time Chat, 82% rated this feature as important or highly important.


Mobile access

Users highlight GoTo Meeting's Mobile Access feature for its convenience and flexibility. They appreciate being able to join or host meetings from their smartphones or tablets, which is especially valuable for remote workers and frequent travelers. Reviewers indicate that the mobile app is reliable and easy to use, though some mention occasional technical glitches. They find mobile access essential for staying connected on the go. Of the 177 GoTo Meeting users who gave detailed accounts of their use of Mobile Access, 82% rated this feature as important or highly important.

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“I like that it has an iOS mobile application that I use from anywhere over the internet to send and receive direct messages and conduct video calls over the internet.”
AM

Andrew M.

Owner

“The desktop to mobile app works super easy and keeps all of my info portable so at the last minute I'm not retyping it all in.”
CL

Christine L.

Visual Designer

“Another good thing is how easy it is to use on cross platforms. Whether on mobile or on laptop.”
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Aditya S.

Test Analyst

“Mobile app does not get the full functions as the workstations”
XL

Xiang L.

Director


All GoTo Meeting features

Features rating:

Access controls/permissions
Action item tracking
Active directory integration
Activity/News feed
Agenda management
Alerts/Notifications
Animation
Annotations
API
Attendance tracking
Attendee management
Audience engagement
Audio calls
Audio capture
Audio file management
Auto framing
Automatic transcription
Backup and recovery
Brainstorming
Brand management
Breakout rooms
Calendar management
Calendar sync
Call conferencing
Call recording
Call routing
Chat/Messaging
Collaboration tools
Commenting/Notes
Communication management
Conferencing
Contact management
Content management
Content sharing
CRM
Desktop/Browser sharing
Discussions/Forums
Document management
Electronic hand raising
Email management
Employee activity monitoring
Employee photos
Encryption
Event calendar
Event management
Fax Management
File sharing
File transfer
HD audio/video
Host controls
Interactive whiteboard
Knowledge management
Live chat
Live streaming production
LMS integration (lti)
Lock meetings
Media library
Meeting management
Meeting preparation tools
Mobile screen sharing
Monitoring
Multi-Channel communication
Multi-Participant screen sharing
Multi-Screen recording
Multi-User collaboration
Notes management
On-Demand recording
On-Demand webcasting
Online voice transmission
Polls/Voting
Presentation streaming
Presentation tools
Presenter control management
Private chat
Productivity tools
Projections
Project management
Raise hand
Real-time broadcasting
Real time editing
Recording
Reminders
Remote access/control
Remote support
Reporting/Analytics
Scheduling
Screen capture
Screen mirroring
Screen recording
Session recording
Softphone
Speech-to-Text analysis
Survey/Poll management
Surveys & feedback
Targeted/Locked screen sharing
Task management
Team collaboration
Third-Party integrations
Time zone tracking
Transcripts/Chat history
Two-Way audio & video
User profiles
Version control
Video call recording
Video chat
Video editing
Video streaming
Video support
Virtual backgrounds
Virtual classroom
Voice mail
Whiteboard
YouTube uploading

GoTo Meeting alternatives

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14

/user

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GoTo Meeting pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Professional

14

/user

Per month

Features included:

  • 150 Participants
  • Breakout Rooms
  • Dial in Conference Line
  • HD Video
  • Screen Sharing
  • Unlimited Meetings
  • Web Audio

Business

19

/user

Per month

Features included:

  • 250 Participants
  • Drawing Tools
  • Slide to Pdf
  • Smart Assistant
  • Unlimited Cloud Recording

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Customer Success Manager
  • Inroom Link
  • On-Boarding
  • Training
  • Volume Discounts

User opinions about GoTo Meeting price and value

Value for money rating:

To see what individual users think of GoTo Meeting's price and value, check out the review snippets below.

“It provides good value for money compared to other meeting tools that Team collaboration is easy with chat, meeting links, and recording options and Scheduling meetings and joining with one click saves time and improves productivity.”
LH

Lily H.

Data analyst

“GoTo Meeting uses AI powered features like AI summaries tool which help us to extract the key points from our meeting discussions.”
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Kevin J.

Operations Project Coordinator

GoTo Meeting integrations (21)

Integrations rated by users

We looked at 11,525 user reviews to identify which products are mentioned as GoTo Meeting integrations and how users feel about them.

Integration rating: 4.9 (51)

I need my statuses updated when I am in meetings

DL

Dorle L.

Global Payroll Administrator

Integration rating: 4.8 (22)

Integration rating: 4.9 (17)

Integration rating: 4.4 (15)

drafting documents, letters and statements.

YN

Yu N.

Director

Slack logo
Slack

Integration rating: 5.0 (14)

Useful to get updates

AK

Aryan K.

CEO

Integration rating: 4.3 (12)

GoTo Meeting customer support

What do users say about GoTo Meeting customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of GoTo Meeting customer support.

Widely noted by reviewers, GoTo Meeting enables fast, effective remote troubleshooting and screen sharing for customer support needs.

A significant portion of users appreciate the instant assistance and quick resolution provided by the customer support team.

Multiple users highlight that support staff are helpful in resolving technical issues, even across different regions and time zones.

A minority of users report slow response times, difficulty reaching support, and unhelpful or outsourced customer service representatives.

Support options

Phone support
Faqs/forum
Knowledge base
Email/help desk

Training options

Videos

To see what individual users say about GoTo Meeting's customer support, check out the review snippets below.

“Our teams field inbound service calls from coast to coast with little to no trouble - and fast, effective tech support when we need it.”

CD

Cameron D.

Director of Employee Development

“It help us to have interactive discussions with customers abd this way, we are able to close our sales deals more quickly.”

BS

Brooke S.

Sales Representative

GoTo Meeting FAQs

Q. What is GoTo Meeting used for?

GoTo Meeting now comes as part of GoTo Connect, the all-in-one communications software built for SMBs. Leaders can start a meeting instantly by clicking ""Meet Now"", schedule a meeting in advance, or create a recurring meeting that is ready to use at any time. Guests and attendees join meetings free of charge; and the apps are free, too. Attendees simply click the meeting link provided by email or instant message, or enter a meeting ID given to them over the phone. The meeting organizer can share either their whole screen or choose to just show a specific application, including high-definition video conferencing."

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