RunIt RealTime Cloud Reviews

Wanting the best POS system for my company, I went with the most popular brand name out there being used by some of the largest chain stores in the nation. Worst mistake of my life. I spent $20,000 on purchasing the equipment, set-up, installation, training, tech-support and the like. It was a nightmare from the first week. The company was slow to respond, the set-up and training fees were unnecessary,...

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Better Visibility to Inventory Ability to Grow

I liked RunIt alot. the store i managed before opening my store had it an i set it up for 4 stores. I would have used it for my own store, however it can be rather expensive for a start up.

The other night I was updating 4 different computer terminals. As is the case with many upgrades or updates sometimes issues will occur. I ran into a driver problem with one of my printers and I had been staring at the same problem for far too long at a very late hour. I was distressed to say the least. It was around 2 a.m. and I decided to call Runit. I did not believe that anyone would be there...

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We came to Runit a few years ago, interested in their integrated inventory and POS system. We spoke at length to 3 different POS companies. We were most impressed by how RUNIT's software could take our business to the next level. But in all fairness, they were at par with another company we spoke to (don't get me wrong, both were highly qualified), but what made them stand out was the overall helpfulness...

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Overall, Runit is easy to use and very user-friendly. This is my first experience with this type of program and I found it pretty easy to catch on to. The customer service has been excellent! There is never a long wait time and the people on the phone are always very knowledgeable about the product and helpful. The one con would be personalization of the system. If there were ways to set limits on what some users are able to do. For example, we consistently have issues with people printing tickets in the receiving process without hitting "OK" which results in items not being received in the system but still able to be rung up, thus creating negatives. This would be the number 1 thing I would love to be able to change about the current system.

Overall, Runit is an easy to use and very user-friendly POS. The customer service is excellent as the staff seems to be able to come up with solutions to our unique issues! This is important as all business has their own challenges, and an off the shelf software usually makes you run your operation based upon it. RunIT POS is flexible enough for us to operate how we need to for our market. Coming from an IT perspective, I would like a bit more granular security setting and a better connection to the database for reporting purposes, but that is just nitpicking. Overall, the POS is exactly what one wants from it at a very good price.

We were a one single store business 4 years ago. We now have 8 retail stores in 5 states and an online site. We needed a POS solution that was easy to install, easy to learn and offered 5 star support so that our employees could focus on selling our Bluetique women's clothing and accessories and not on technology. The initial training that we received was absolutely top notch. Ongoing support when we have questions or need support for the hardware is exceptional. The RUNIT team takes responsibility for making sure we get the answers we need or that the issue is resolved in a timely manner. I highly recommend the RUNIT RealTime POS system.

Not only is the software highly functional and packed with many informational components, the real value is that's it comes at an affordable price. Add to that, the customer support that's provided is outstanding in every regard. It's fast, courteous, friendly and accurate. On the rare occasions that tech support's been needed by my firm, it's been delivered in a timely manner that it hasnt cost us sales, which really is what a POS system is all about.

Pros: never found better and more seamless POS . CRM is so easy it helps grow your business as all information is at your fingertips. Customer service is real time and they will do the best in every way. Best customer service team! Cons: can't think of any other than having the email integration as part of the original module without having to use a specific credit card processor.

The major pros are the overall inventory reporting, quick and efficient support and overall usability. For a system that allows for many variables and options, it is fairly intuitive and easy to use. The main con we have is writing future PO's for product we also want on model reorders. The on order function prevents model reorders from functioning.

Bluetique's experience with RunIt RealTime was exceptional. We had to jump right in and understand the system due to the fact that we were putting three stores on the system. The training was great. Steve is incredible and made us feel very confident. The function of the system is perfect for what we wanted to accomplish. We are now able to see at a glance what our inventory levels and how lines are performing.

A very deep program steeped in back office reporting to control inventory for multi store usage. The front side of the POS system is easy to use with powerful reporting abilities. Great customer service and support with a minimum of technical blips.

Pros- Point of sale is very easy to use. Tons of reports that are available to better you business and help it run more efficiently. Cons- inventory adjustments. Can't change totals without having to do many transfers in and out.

We have been using Runit 12 years now. We love it. It is super easy to use, customer service is great. We don't have to worry about updates and I even have an app on my Iphone so I can see sales live in all my location.

Excellent system with all the tools needed to grow a successful retail business. Support is fantastic. I highly recommend Runit for small retailers looking for a system they can grow into.