Viber - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate Viber's chat/messaging capabilities for their real-time efficiency and variety of multimedia options, including text, photos, videos, voice messages, and stickers. Users report that the end-to-end encryption ensures privacy and security. They find it easy to use, with customizable chat backgrounds and icons. They also highlight the ability to create group chats and share locations, making it versatile for both personal and professional communication. Of the 304 Viber users who gave detailed accounts of their use of Chat/Messaging, 99% rated this feature as important or highly important.

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“In my opinion it is the most important function of Viber. The chat is in real time, very efficient and with options to attach different types of files (audio, photos, documents), as well as gifts, emoticons, etc.”

Alejandro R.

Environmental engineer

“Viber offers a wide range of options for chat/messaging, including support for text, voice, and video calls and the ability to share documents, photos, and other files.”

Esad S.

Regional Manager

Reviewers indicate that Viber's communication management is highly effective, allowing them to organize chats, manage notifications, and maintain privacy settings. Users appreciate the centralized location for managing all communications, including voice and video calls, and file sharing. They find it helpful for tracking message histories across devices and managing contacts efficiently. The ability to control group settings and ensure secure communication is also valued by users. Of the 207 Viber users who gave detailed accounts of their use of Communication Management, 96% rated this feature as important or highly important.

Users report that Viber's on-demand communications feature provides immediate and tailored exchanges, enhancing user involvement and business collaborations. They appreciate the ability to send reminders, notifications, and real-time messages, which is particularly useful for urgent communications. Reviewers highlight the convenience of connecting with contacts instantly through various means, including instant messaging, voice, and video calls, making it a versatile tool for both personal and business use. Of the 157 Viber users who gave detailed accounts of their use of On-Demand Communications, 92% rated this feature as important or highly important.

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“On-demand comms in Viber create dynamic user experiences by offering immediate, tailored exchanges w/brands & services. Benefits include heightened user involvement, fruitful business collaborations, solidifying Viber as a versatile, comprehensive co”

VJ

Veronica J.

Accountant II

“Viber showing me list if my contacts who use viber and another contacts who are not using viber ,if they are using viber a viber button will be shown beside their names ,I can press on viber button and start the communication directly even by calling directly or sending messages, no more requests required to add these viber contacts to my list just start Messaging once he have viber”

Ahmed A.

AML Analyst

Reviewers appreciate Viber's video support for its high-quality visual communication options, including video calls and conferencing. They find the video quality clear and stable, enhancing collaboration and personal connections. Users also value the ability to share large video files and conduct group video calls. However, some mention occasional issues with video call stability and quality, particularly with varying internet connections. Of the 166 Viber users who gave detailed accounts of their use of Video Support, 91% rated this feature as important or highly important.

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“Using this software user can make video call and share large video file. Moreover promotional videos can be sent to the customer through viber. So video support feature is unavoidable.”

Md A.

Executive Officer

“Viber, start a Group Video Call from a chat group of up to 20 people by tapping the new Video button added on top, or by adding more participants to an ongoing video call.”

AV

Aayushi V.

Student

Reviewers highlight Viber's group management capabilities, noting the ease of creating and managing groups. They appreciate the ability to add or remove members, set group names and avatars, and assign roles and permissions. Users find it useful for organizing communication within teams, communities, and families. They also value the ability to hide certain conversations and manage multiple groups efficiently, although some suggest improvements in handling group notifications. Of the 401 Viber users who gave detailed accounts of their use of Group Management, 90% rated this feature as important or highly important.

Users report that Viber's discussions/forums feature is valuable for creating communities and facilitating group discussions. They appreciate the ability to share multimedia files, set up group pictures, and moderate discussions. Reviewers find it helpful for both personal and professional use, allowing for secure and organized communication. They also mention the ease of managing large groups and the ability to integrate with other tools for enhanced collaboration. Of the 343 Viber users who gave detailed accounts of their use of Discussions/Forums, 80% rated this feature as important or highly important.

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“Viber makes it possible for the users to start a community, with admin moderation, very much like Facebook. You can make the chat history available for new members, set up a group picture, and choose whatever topic you want covered. As for forums, Viber has a dedicated support page with the most common questions asked.”

Lawrent M.

owner

“We created a community where members can share viewpoints, including multimedia files - photos, pdfs, links to videos in Facebook or Youtube, etc. Members can upload these files easily. Viber allows a large number of people to join, we have around 600. The community can be moderated by a team, this is important especially when discussions get heated and some rules have been violated. ”

AP

Anna P.

Chief Operations Officer