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WebEngage Logo

Marketing Automation & Customer Data Platform for Enterprise

Table of Contents

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WebEngage - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

WebEngage overview

What is WebEngage?

WebEngage is a full-stack Customer Data Platform (CDP) and Marketing Automation Suite that simplifies and amplifies user engagement and retention for consumer tech enterprises and SMBs. The platform enables brands to drive incremental revenue from both customers and anonymous users through highly contextual, hyper-personalised campaigns across 10+ communication channels.

With WebEngage, product and marketing teams can design intuitive user lifecycle journeys and deliver timely, data-driven omnichannel engagement. The suite also provides comprehensive analytics & reporting to measure growth, campaign performance, and user behaviour effectively.

Trusted by thousands of global brands across industries including E-commerce, Travel, Retail, Media & Entertainment, Gaming, BFSI & Fintech, and Healthcare, WebEngage powers personalized engagement strategies that unlock higher retention and sustainable growth.

Key benefits of using WebEngage

Customer Data Platform
User Segmentation
Omnichannel Engagement
Campaign Orchestration (Customer Journey Builder, A/B testing, Analytics and reporting)
Product & Revenue Analytics
WebEngage AI (Generative AI, Predictive Segmentation, Catalogue & Recommendation)
App Personalization
Web Personalization

Starting price

1000per user /
per month

Alternatives

with better value for money

WebEngage’s user interface

Ease of use rating:

WebEngage pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(16)
5(16)

What do users say about WebEngage?

It has been great integration webengage with our website of customer journey analytics and i learnt a lot in this process , We moved to webengage from gamooga ab its very smooth transition easy to use for marketing team and fulfils marketing requirement

Select to learn more


Who uses WebEngage?

Based on 32 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Information Technology and Services
Internet
Marketing and Advertising
Retail
Others

Use cases

Marketing Automation
CRM
Campaign Management
Customer Engagement
Push Notifications

WebEngage's key features

Most critical features, based on insights from WebEngage users:

Event triggered actions
Lead capture
Reporting/Analytics
Data import/export
Channel management
Data analysis tools

All WebEngage features

Features rating:

Customizable templates
Mobile optimization
CAN-SPAM compliance
ROI tracking
Marketing automation
Campaign management
List management
Email campaign management
Email management
Customer segmentation
Engagement tracking
Multi-Channel marketing
Third-Party integrations
Interaction tracking
Email marketing
KPI monitoring
Multi-Channel attribution
Multi-Channel communication
Multi-Campaign
Monitoring
Multivariate testing
Notification scheduling
Mobile alerts
WYSIWYG editor
Mobile access
Marketing management
Location-Based Marketing
Live chat
Lead qualification
Lead management
Lead generation
Landing pages/web forms
Geotargeting
Generative ai
GDPR compliance
Workflow management
Website visitor tracking
Website analytics
Web notifications
Text-to-Win
Template management
Surveys & feedback
SMS notifications
SMS messaging
SMS marketing
Single page view
Sentiment analysis
Segmentation
Search/Filter
Scheduled/Automated reports
Sales pipeline management
Review monitoring
Retention tracking
Reporting & statistics
Recommendations
Real-Time reporting
Real-Time notifications
Real-Time data
Real-Time analytics
Push notifications
Product recommendations
Predictive modeling
Predictive analytics
Personalization
Performance metrics
Contextual Targeting
Content creation
Content Analytics
Contact management
Contact database
Communication management
Collaboration tools
Click tracking
Churn management
Campaign Segmentation
Campaign scheduling
Campaign planning
Campaign analytics
Behavioral targeting
Behavioral analytics
Behavior tracking
Autoresponders
Attribution modeling
App notifications
API
Alerts/Notifications
AI/Machine learning
Activity tracking
Activity dashboard
Action management
Access controls/permissions
Abandoned cart saver
A/B testing
Gamification
For marketing and advertising
Feedback management
Experience Management
Event marketing
Email tracking
Email templates
Email sequences
Dynamic content
Drip campaigns
Data visualization
Data integration
Data connectors
Dashboard
Customizable reports
Customizable fields
Customizable ctas
Customer touchpoints
Customer surveys
Customer profiles
Customer journey mapping
Customer history
Customer engagement
Customer data management
CRM
Coupons
Conversion tracking
Conversion Rate Optimization

WebEngage alternatives

WebEngage logo

Starting from

1000

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Per month

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No pricing info

Free trial
Free version
Ease of Use
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Value for Money
Customer Support

WebEngage pricing

Value for money rating:

Starting from

1000

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about WebEngage price and value

Value for money rating:

To see what individual users think of WebEngage's price and value, check out the review snippets below.

“Overall it's brilliant, I will recommend WebEngage if you want to automate customer journeys and send hyper-personalised cross-channel communications to customers.”
Verified reviewer profile picture

Sushant K.

Co-Founder

“It will then help you in creating automated workflows to build efficiencies. This is a great tool for marketers and will go a long way in boosting your organization's digital capabilities.”
MK

Mayank K.

Assistant Manager - Digital Marketing

WebEngage support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Email/Help Desk
Phone Support
FAQs/Forum

Training options

Live Online
Videos
Documentation
In Person
Webinars

WebEngage FAQs

Q. Who are the typical users of WebEngage?

WebEngage has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business

These products have better value for money


Q. What languages does WebEngage support?

WebEngage supports the following languages:
English


Q. Does WebEngage support mobile devices?

WebEngage supports the following devices:
Android, iPad, iPhone


Q. Does WebEngage offer an API?

Yes, WebEngage has an API available for use.


Q. What level of support does WebEngage offer?

WebEngage offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk, Phone Support, FAQs/Forum

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