Zoho Survey Reviews - Pros & Cons, Ratings & more

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Zoho Survey is an online survey and questionnaire creation software, scalable to suit your specific needs. Learn more at https://www.zoho.com/survey/

Zoho Survey

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Communications Consultant

I love that it has a free version. This is particularly helpful to companies who don't really need sophisticated survey forms and just need to collate information and data.

Marketing Manager

The simplicity of the tools and the clean clear interface make it easy to use and look good. Also like the idea of  the integration with CRM.

Senior Manager

This tool is very easy to use and can help you create great surveys with their canned options or easy customization.

Research Analyst

We use surveys a lot at my company to gauge how information affects our participants, so it's been a great help.

It's easy to navigate, and I love that you can customize the colors and fonts of any survey.

Director of Operations

My web designer recommended this to me. It is priced well and creates a great looking product.

Substitute Teacher

What I love most about this software is that it has a user-friendly interface, making it easy and convenient to create surveys without the hassle of dealing with a steep learning curve.

Head of Marketing

I am very happy with using Zoho Survey. Would recommend it to anyone.

Stock keeper 

Navigation sometimes is difficult with a weak network.

Founder

Love this software, very easy to use, cuts out all the extra, non-relevant polling features we didn't want, and gave us an easy way to implement tests.

Embryologist

It helps us obtain any necessary information from our Clients easily. It also helps us get feedbacks from our Clients which has enhanced the performance of employees in the Clinic.

I am very satisfied with how easy it was to set-up my market research survey. However, I found the price for obtaining answers from Zoho users pretty expensive.

Marketing & Operations

It was easy to set up and create integrations for tracking responses. I liked the look and feel of the live survey.

Claims Analyst

Zoho is a great tool for customer service businesses.

I am a user of various different other elements of the suite (like SalesIQ) and I must say that the entire suite is an essential part of the way we work and add value to our community.

Product Manager

In some instances, such as matrix drop down etc, I felt certain customizations were not possible or were difficult to use.

At times the live chat feature does not alert you or provide the pop-up notification when a chat has come in. Usually this requires the user to restart the application to fix this issue.

Student

Having to pay for a full month when 2 weeks may be needed. Offer cheaper options and student discount.

Overall, Zoho Survey is a well-rounded survey tool that provides a good balance of features, ease of use, and affordability. It has a user-friendly interface and offers a wide range of customization options, making it accessible for businesses of all sizes. The advanced reporting and analysis capabilities are particularly strong, as are the integrations with other Zoho apps.

Uncovering the Power of Zoho Survey: A Comprehensive Review

Business problems which I am solving with Zoho Survey / helping my clients with are as such:-

1) Creating survey forms to collect event experiences.
2) User registration for events. etc.

Zoho Survey Review by Mehandi Islam

Simple, slightly basic, but not as user-friendly

I have been using zoho survey for year and I haven't got any issue yet. There products are very easy to use and has a user friendly UI. Easy drag and drop feature makes our work more easy. I will definitely recommend it to use.

Simple, direct, user-friendly and affordable

I am very happy with using Zoho Survey. Would recommend it to anyone. 

Super easy and great for growth hacking

Zoho Survey has Accurate Features: It Has Been So Reliable

Zoho Survey and integrations

zohosurvey

Very easy to set up and use even for our new staff that has never used it before

For businesses that are interested in a survey solution, I would recommend Zoho Survey because it works and has some great features 

Business Surveys Made Easy With Zoho Survey

Overall, we have been able to work on getting data collection process simpler and user friendly. We hope to use such features in future with more and more interesting scenarios with advanced Zoho technology options.

Userfriendly Survey Tool

Keeps It Simple (No Stupid Included) 

For an everyday, simple survey, it does its job.

People's choices at your fingertips

Customer complaints and management can see what clients experience

Happy Customer

In many occasions having contact with users and knowing their requirements and tastes makes it possible for us to go a step ahead in order to provide that plus that allows our organization to enjoy an excellent reputation in the final customers, Zoho Survey offers a professional alternative for the creation of aesthetically visual surveys, with alternative questions and answers capable of giving details, easy to create and distribute in different communication channels, customizable (branding) to ensure greater confidence in customers and the data collected are exportable to different tools of our choice for their respective analysis, all this makes Zoho Survey a tool that is on par with other similar tools with excellent reputation.

Zoho Survey makes it easier to get to know our customers

I use it for market research mostly on social media and other sites.

Integrates 

Zoho Survey provided us with a quick and easy way to create surveys, it allowed us to collect ideas, opinions, thoughts, feelings and knowledge among others; from all our staff and customers, who for us are our most valuable asset; thanks to the real information we obtained it was possible to make more informed and accurate decisions and at the same time improve and correct our deficiencies in many of the business processes in the different functional areas, 10 out of 10 for Zoho Survey.

Powerful and very complete tool to create surveys.

Zoho is a budget-friendly, easy to use survey tool that makes it a great resource with those needing to create more than a basic survey. Because it is a small company, customer service may not be available to address issues quickly. Overall, it is a great tool for certain users. 

Great Tool But With Limitations

A better alternative for building simple surveys.

Zoho Survey  review

Fantastic experience because of its quality and business analysis algorithm which helps to increase your business leaps and bounce 

Zoho : They understand… They deliver 

Zoho Survey Review

Versatile tool to create surveys

For Zoho Survey we were using it to conduct different business polls, We have achieved all our assignments without any challenges thanks to many features. Its effective, efficient, precise and easy to use and implement. Gets the job done.

For surveys and business polls, Zoho Survey got your back.

I developed encuests and forms very easily and quickly with this software

Zoho invoice, use it in group spaces and work teams will exponentially improve your productivity and participation. Buy it you will not regret it

Zoho Survey Reviews (2025)

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440 reviews